Differences Between Ils And Els; Internal Logger Service; External Logger Service; Logger Service Configuration - Altigen Call Detail Reporting Manual

Differences between ILS and ELS

• Status monitoring of connection between AltiWare/ACM and Logger
Service—User Database ID and Client ID can be used to verify
connection to Logger Service. "Database ID" is fixed to "Default" and
cannot be found on any GUI. "Client ID" is mentioned as "Password"
in AltiWare Administrator and External Logger Service
Configuration. If the verification fails, the status of the Logger Service
is "Invalid Password," which can be monitored by the administrator.
• If no database is set up correctly, or the database is shut down when
Logger Service is starting, it will be stopped.
Differences between ILS and ELS

Internal Logger Service

• Implements auto retain and backup mechanism (1-12 months)
• Only AltiWare/AltiWare Administrator within the same computer can
connect to the Internal Logger Service.

External Logger Service

• Supports Microsoft SQL 2000
• No retain/backup mechanism
• Any computer can connect to the server (TCP port 10027)
• Any number of AltiWare systems with different System IDs can
connect to the same Logger Service. If two AltiWare systems with the
same System ID try to connect to the same Logger Service, the second
Logger Service will get a "System ID conflicted" error.
• When ELS is installed within Microsoft SQL 2000, the installation
program will create the database, ODBC configuration, and other
configuration by default. If it is installed to work with remote SQL
2000, the customer must manually configure the Logger Service first.

Logger Service Configuration

AltiWare Administrator can configure CDRLogDLL, add (register) and
remove New Logger Server for AltiWare remotely, but they cannot
configure Logger Server.
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