Altigen Call Detail Reporting Manual page 14

For altiware acc release 5.1 and altiware acm release 5.1

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Logging In

Note: AltiServ maintains a counter for each extension to track login

failures. Up to 8 login attempts are allowed, after which login

will be disabled from 1 to 24 hours (depending on the settings

in AltiWare Administrator).

Select Workgroup supervisor login, and click OK.

In the CDR Server dialog box, select the database containing the data

you want to access, then click Select.

Note: This option is available only when the external logger service

is installed on the SQL Server, and External CDR Logging is

enabled. Consult your system administrator for more

information.

In the Password dialog box that appears, select the workgroups you

want, enter the password for each, and click OK to open the CDR

Search main window.

8 CDR Manual

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