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Advanced Call Router Route Rules
Note:
Collect Digit Dialog Box
•
Tag name - for example, "password" (gathered from a response
to an Auto Attendant prompt or another AltiLink Plus
application)
•
Minimum Digits and Maximum Digits to collect
•
PSTN and Web Timeout values
•
IVR Data - for example, "username=Michael" (gathered from
a response to an Auto Attendant prompt or another AltiLink
Plus application)
Note: Play WG Queue Status - if you select "Play WG Queue
Status," Advanced Call Router must log on as a workgroup
extension with password and Call Router's virtual extension
and password. Specify this workgroup extension in the textbox
that appears when you select Play WG Queue Status. (See
"Queue Announcements" on page 14.)
If you want to apply the "Play WG Queue Status" Target
action to several different workgroups, you must create separate
rules for each.
6. (future release) Enter optional data to match against the routing rule:
•
User Data (gathered from a response to an Auto Attendant prompt
or another AltiLink Plus application)
8 Advanced Call Router Manual
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