Panasonic WJ-ND400K Setup Instructions

Network disk recorder
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Network Disk Recorder
Setup Instructions
WJ-ND400K
Model Nos.
WJ-ND400K/G
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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Summary of Contents for Panasonic WJ-ND400K

  • Page 1 Network Disk Recorder Setup Instructions WJ-ND400K Model Nos. WJ-ND400K/G Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2: Table Of Contents

    Contents Pr eface Preface Preface................................5 About these Operating Instructions........................5 System Requirements for a PC ........................6 Trademarks and Registered Trademarks ......................6 Restrictions when operating MPEG-4 images ..............7 Initial configurations Getting started ........................8 Setup procedure ............................... 8 Setup menu list ..............................9 Network settings ........................11 Recorder network settings ..........................
  • Page 3 FTP ................................. 56 Mail ................................. 58 Proxy................................60 Network..........................61 Basics ................................61 DDNS................................65 SNMP................................66 Panasonic alarm protocol ..........................67 User management.........................68 Basics ................................68 Administrator ..............................69 Users................................70 Editing user information ..........................71 Deleting user information ........................... 71 Hosts................................
  • Page 4 Contents Formatting disks ........................86 Format................................86 Pre-event recording area formatting ....................... 88 Attachments About mail notification ......................90 Alarm mail notification ............................. 90 Warning mail notification ..........................90 Troubleshooting........................93 Problems................................. 93 Message display ............................. 96 Glossary..........................97 Words used in the manual ..........................97 Index.............................100...
  • Page 5: Preface

    Preface The Network Disk Recorder (WJ-ND400) is for recording images and audio from network surveillance cameras to a hard disk (hereafter HDD). It is possible to connect up to 64 cameras over a network. Also, it is possible to access and operate the recorder via a network from the web browser on a computer (hereafter PC). A maximum of 16 PCs can be connected (via a network).
  • Page 6: System Requirements For A Pc

    System Requirements for a PC It is recommended to operate this unit using a PC that meets the following system requirements. ® ® • OS : Microsoft Windows Vista Business (32-bit) ® ® : Microsoft Windows XP Professional SP2 ® ®...
  • Page 7: Restrictions When Operating Mpeg-4 Images

    Restrictions when operating MPEG-4 images There are following restrictions when "MPEG-4" is selected for the 4. When recording images image compression method on the setup menu. ("NW camera" (1) Time and date displayed on the recording event list (actual under "Camera") start time of recordings) may not exactly indicate the actual time of recording trigger (event occurrence time, start time of When displaying live images...
  • Page 8: Getting Started

    Getting started Initial co nfigurations Setup procedure The procedure to start operations is shown below. Rack Mounting Mount the recorder into the rack (refer to the Installation Guide). Go to step 2 if you are not using a rack. Connections Connect the recorder to the various devices (refer to the Installation Guide).
  • Page 9: Setup Menu List

    Set the SNMP server. page 66 Configure these settings when connecting to an SNMP manager and check the status of the recorder. Panasonic alarm Set to send a message to registered addresses when an event or an error page 67 protocol...
  • Page 10 Getting started Setting item Description Page User mng. Basic Set whether user and host authentication should be performed. page 68 Administrator Edit registered administrator information such as the administrator name, page 69 password, and start monitor. User Edit or delete registered user information and register uses who can operate page 70 the recorder.
  • Page 11: Network Settings

    Network settings Recorder network settings This section explains how to configure recorder network settings. The following are the settings for ports to be used. Set the parameters using the button on the front panel. Setting parameters are displayed on the LCD. Setting item Description DHCP...
  • Page 12 Network settings The following is the procedure for configuring network settings. Make sure that the Date display screen (standby screen) Press the [ESC] button to move the cursor to ">" and is displayed on the LCD. check the settings. If display is different, press the [ESC] button to display the standby screen.
  • Page 13: Pc Network Settings

    Network settings PC network settings This section explains how to match the PC network settings to the settings of the recorder. In order to access the recorder, the IP address of the PC must be set to the same subnet mask area as the recorder client PC port. The examples in this manual are presented using the basic settings of Windows XP.
  • Page 14 Network settings Click [Internet Protocol (TCP/IP)] and then click [Properties]. This will display the [Internet Protocol (TCP/IP) Properties] window. Click [Use the following IP address] and then configure the IP address and subnet mask. • For the IP address, set the same subnet mask area as the recorder.
  • Page 15: About Operating Windows

    About operating windows Display and close the operating window Operate the recorder from a web browser on a PC. Start the PC. Enter a "User name" and "Password" that is registered with the recorder, and click the [Login] button. The top page is displayed. Launch the web browser.
  • Page 16 About operating windows Click the buttons and tabs to set up operations. Important: • Refer to page 96 if a message appears in the information bar. Note: • The first time the recorder's top page is displayed on a PC the wizard for installing ActiveX, which must be installed to view images, is displayed.
  • Page 17: Names And Functions Of Components

    About operating windows Names and functions of components Top page (1) [Control] button (page 18) (8) [HDD] tab (page 22) Performs operations such as searching for recorded images. Controls recorded images, such as playing images or You can also perform the functions of the camera picture downloading to save to a PC.
  • Page 18: [Control] Button

    About operating windows (4) [Search] box [Control] button [Search] button The following operation panel appears when you click the [Control] Searches for recorded images. The search results are shown button. on the rec event list window. (refer to the Operating Instructions (PDF file)) [Area select] button Selects disk to play or search.
  • Page 19: [Cam. Select] Button

    About operating windows [Cam. select] button Note: • The rec event list is displayed when the [Refresh] button is The following operation panel appears when you click the [Cam. pressed, or when searching or when selecting an area. select] button. Refer to the Operating Instructions (PDF file) for information about searching and selecting an area.
  • Page 20: [Setup] Button

    About operating windows (7) [Server] button [Setup] button Displays a menu for setting the server. The following operation panel appears when you click the [Setup] (8) [Network] button button. Displays a menu for setting the network. (9) [User mng.] button Displays a menu for setting authentication.
  • Page 21: Status Display Area

    About operating windows Status display area (1) Displays the status of live and playback (2) [REC] indicator images. Displays the recording status. : Live images are being displayed. : Recording is being performed. : Recorded images are being played back. : Recording is not being performed.
  • Page 22: Playback Point Operation Area

    About operating windows Playback point operation area (1) Displays the time and date for the download (2) [Go to date] button start point/ending point. Used to playback images from a specified time and date. [Start] : Set the time and date to start the image (3) [Go to last] button to be downloaded.
  • Page 23 About operating windows Note: • The operations are as follows when the image for playback is an MPEG-4 image. Date/Time Search : Playback may start a few seconds before or after the specified time. Reverse Playback : Not all recorded images are displayed.
  • Page 24: [Cam] Tab

    About operating windows [CAM] tab The camera can be controlled (pan/tilt, zoom, focus, brightness, preset, auto mode) when the live image is from a camera that can pan and tilt. Some camera operations cannot be done depending on the type of camera connected. (1) [Zoom] box Click [-] or [+] to adjust the zoom.
  • Page 25: Basic Operations

    About operating windows Basic operations Display the top page and access the recorder. Configure the settings for each item. Click the [Set] button after configuring the settings. The settings are reflected on the recorder. • The changes are canceled if you move to another page without clicking the [Set] button.
  • Page 26: Quick Settings

    Quick settings Setup Configure the language, time & date, network setup, camera registration, and the minimum required settings to operate the recorder. Settings Language, and time & date settings This section explains how to configure settings for the display language, and the current time and date. Click the [Quick] button on the setup menu.
  • Page 27: Network Setup

    Quick settings Network setup This section explains how to configure recorder network settings. Click the [Quick] button on the setup menu. Under the "Network setup" item, click the [Set] button This will display the setting window. When you change the Client PC port IP address, the "Change IP Address"...
  • Page 28: Camera Registration

    Quick settings Camera registration This section explains how to register a camera on the recorder. The recorder supports registration of up to 64 cameras. Click the [Quick] button on the setup menu. Click the [Registration] button. This will display the setup window. This will display a camera registration confirmation message.
  • Page 29 Quick settings Click the [OK] button. This completes registration. Important: • Execute [Register the IP address automatically given by this unit to a detected camera] to automatically provide IP addresses to all detected cameras. Note that some cameras may already be operating. Note: •...
  • Page 30: Program Settings

    Quick settings Program settings Use the following procedure to select the recording program that determines the live image rate, recording rate, and other operations. Click the [Quick] button on the setup menu. Configure the settings for each item. This will display the setting window. Refer to “Quick settings 4”...
  • Page 31: Basics

    Basics Configure the system settings to operate the recorder. Basics Use the following procedure to configure basic system settings. Click the [Basic] button on the setup menu. Configure the settings for each item. Refer to “Basic setup” table for details about the settings. On the sub-menu that appears, click [Basic].
  • Page 32: Time & Date

    Basics Time & date Use the following procedure to set the current time and date. Click the [Basic] button on the setup menu. Configure the settings for each item. Refer to “Time display format” table for details about the settings. On the sub-menu that appears, click [Time &...
  • Page 33 Basics Item Settings Description Activation time 0♦ to 23 Specifies the time for auto time adjustment. • When [Slave] is selected for [Auto adjustment time], this setting specifies the time that the recorder's time is auto adjusted. • When [Master] is selected for [Auto adjustment time], this setting specifies the time that the time setting is output from the alarm/control terminal.
  • Page 34: Emergency Recording

    Emergency recording Emergency recording Sets the recording duration or recording rate when performing emergency recording by input of the emergency recording input signal. For details about emergency recording, refer to the Installation Guide. Click the [Emergency rec.] button on the setup menu. Configure the settings for each item.
  • Page 35 Emergency recording Item Settings Description Audio rec. Off♦ / On Specifies whether to record audio images. (Audio recording) • Audio and images are recorded at the same time. Audio recording without image is not supported. • Audio recording can be selected only for a camera model that supports audio recording.
  • Page 36: About The [Measurement] Button

    Emergency recording About the [Measurement] button Note: • When the recording rate for SD memory recording is set, be By clicking the [Measurement] button, you can check that the sure to set to use recording to the SD memory card in the specified rates provide proper operation on the network.
  • Page 37: Event

    • A PC is notified of an alarm according to Panasonic alarm recorder. protocol settings When an event or error occurs, a PC is automatically notified •...
  • Page 38: Basics

    Event Basics Use the procedures in this section to configure alarm output duration and buzzer duration settings for when an event (site alarm, terminal alarm, command alarm) occurs. Click the [Event] button on the setup menu. Configure the settings for each item. Refer to “Basic event settings”...
  • Page 39: Terminal Alarm

    Event Terminal alarm Use the following procedure to configure settings the control alarm action when a terminal alarm occurs. For information on how to register preset positions for the camera, refer to the Operating Instructions. Click the [Event] button on the setup menu. Configure the settings for each item.
  • Page 40: Site Alarm

    Event Site alarm Use the following procedure to configure settings that control terminal alarm action when a Panasonic alarm protocol alarm (site alarm) is sent from a camera. Click the [Event] button on the setup menu. Configure the settings for each item.
  • Page 41: Command Alarm

    Event Command alarm Use the following procedure to configure settings that control command alarm action when an event occurs. Click the [Event] button on the setup menu. Configure the settings for each item. Refer to “Command alarm settings” table for details about the settings.
  • Page 42: Schedules

    Schedules Create a schedule by specifying the day and time to record. Program Use the procedure in this section to create a recording program that controls live images, the recording rate, etc. You can create up to eight recording programs on the recorder. Click the [Schedule] button on the setup menu.
  • Page 43 Schedules Program settings Item Settings Description Model Shows the model number of the selected camera. Compression Shows the compression format of the recorded image. • To change the compression format, refer to "NW camera (page 48)". Measurement Max. network speed (Mbps) Shows the maximum bit rate on the network being used when the [Measurement] button is clicked.
  • Page 44 Schedules Item Settings Description *1*2*3 Duration 2s / 5s / 10s / 20s / 30s / 1min / Specifies the time of post-event recording. 2min / 3min / 5min / 10min / 15min • When [Manual] is selected, recording is performed only / Manual / Continue while the alarm signal is being input.
  • Page 45: About The [Measurement] Button

    Schedules About the [Measurement] button Clicking the [Measurement] button displays a window that you can use to confirm that the specified rates provide proper operation on the network being used. A red rate setting value indicates that live images or recording of the image may not be possible at the specified rate.
  • Page 46: Time Table

    Schedules Time table Use the procedure in this section to configure time table settings to schedule recording operations for each day of the week, and to assign each time table to a recording program. You can configure up to six time tables, for specific days of the week. You also can configure settings for externally controlled recording.
  • Page 47: About Externally Controlled Recording

    Refer to the "readme.txt" file on the CD-ROM for details about the software. Note: • If an error occurs, alarm message, Panasonic alarm protocol, and alarm mail operate even if they are off. About externally controlled recording Special days Connecting an external switch to the recorder makes it possible...
  • Page 48: Camera

    Camera Configure the network settings (address, ports etc.) and group settings, and sequence operations for the cameras. NW camera Use the procedures in this section to register and modify network cameras. Automatically detecting and registering cameras Click the [Camera] button on the setup menu. Find the camera you want to register, and check if its check box under "Camera search"...
  • Page 49 Camera NW camera settings 1 Item Settings Description Model Shows the model number of a detected camera. MAC address Shows the MAC address of the camera. IP address Shows the IP address of the camera. New IP address Address input Enter a new IP address to assign it to a camera.
  • Page 50: Switch Cameras (4-Screen Display Setting)

    Camera Switch cameras (4-screen display Checking and changing a camera setting) (Manually setting) Click the [Camera] button on the setup menu. Click the [Camera] button on the setup menu. Click the [NW camera] tab. Click the [NW camera] tab. This will display the "NW camera setup" window. This will display the "NW camera setup"...
  • Page 51 Click the [Set] button. NW camera settings 2 Item Settings Description Manufacturer Panasonic♦ / Axis Specifies the camera manufacturer. Model/Compression --♦ Specifies the camera model and image compression format. Model/JPEG Refer to the "readme.txt" file on the CD-ROM for details about Model/M-JPEG camera's model number.
  • Page 52: Group

    Camera Group Use the following procedure to specify the group title of a camera. Click the [Camera] button on the setup menu. Input a group title. Refer to “Group settings” table for details about the settings. Click the [Group] tab. This will display the "Group Setting"...
  • Page 53: Sequence

    Camera Sequence Use the following procedure to configure settings for automatically switching the camera image in a preset sequence. Click the [Camera] button on the setup menu. Click the [Sequence] tab. This will display the "Sequence Setting" window. Configure the settings for each item. Refer to “Sequence display type settings”...
  • Page 54 Camera Sequence display type settings Item Settings Description Sequence display type 1-screen♦ / 4-screen Selects 1-screen or 4-screen during sequence display. ♦Initial default 1-screen live sequence Item Settings Description Cam. Cam.1 to Cam.64 / -- Specifies the camera images displayed for each step. •...
  • Page 55: Server

    Server Configures settings for clock adjustment based on an NTP (Network Time Protocol) server. Click the [Server] button on the setup menu. Configure the settings for each item. Refer to “NTP settings” table for details about the settings. On the sub-menu that appears, click [NTP]. This will display the "NTP Setup"...
  • Page 56: Ftp

    Server Use the following procedure to send images from a camera connected to the recorder to a specified FTP server. Click the [Server] button on the setup menu. Configure the settings for each item. Refer to “FTP settings” table for details about the settings. On the sub-menu that appears, click [FTP].
  • Page 57 Server Item Settings Description Channel to send Unselected♦ / All / Select the camera channel for image transmission by periodic Cam.1 to Cam.64 timer. Images from the camera whose check box is selected are sent to the FTP server. • Image transmission by periodic timer cannot be used when the image compression format of the selected camera channel is [MPEG-4].
  • Page 58: Mail

    Server Mail Use the following procedure to configure settings for sending alarm mail and for warning mail notification. Click the [Server] button on the setup menu. Configure the settings for each item. Refer to “Mail settings” table for details about the settings. On the sub-menu that appears, click [Mail].
  • Page 59 Server Mail settings Item Settings Description Attach alarm image Off♦/On Specifies whether the image when the event occurred should be attached to the mail. • Image attachment is not supported when the compression format specified for the camera image being sent is MPEG- •...
  • Page 60: Proxy

    Server Proxy Use the following procedure to configure settings to use the proxy server. Click the [Server] button on the setup menu. Configure the settings for each item. Refer to “Proxy settings” table for details about the settings. On the sub-menu that appears, click [Proxy]. This will display the "Proxy setting"...
  • Page 61: Network

    Network Basics This section explains how to configure recorder network settings. Configure network configuration settings like the IP address, default gateway and DNS (Domain Name System) server. Click the [Network] button on the setup menu. Click the [Set] button. On the sub-menu that appears, click [Basic]. Click the port forwarding [Setup >>] button.
  • Page 62 Network Click the [Setup >>] button of "static route". The "Static route" window will be displayed. Configure each setting item. Refer to the table "Static route" for further information about the setting items. Click the [Set] button.
  • Page 63 Network Network settings Item Settings Description NW link down detection Off♦ / On Specifies whether to detect disconnected network connection of Camera port/Client PC. Bandwidth control Unlimited♦ / 32Kbps / 64Kbps / Specifies the maximum rate for data transmitted to the network. 128Kbps / 256Kbps / 512Kbps / •...
  • Page 64 Network Item Settings Description Domain name Name input (local domain♦) Enter the domain name of the recorder. • Enter up to 255 single-byte alpha-numeric characters, including hyphen (-) and period (.). • Use an alphabetic character as the first character of the domain name.
  • Page 65: Ddns

    Network DDNS Use the following procedure to configure settings for using a DDNS (Dynamic Domain Name System). Click the [Network] button on the setup menu. Configure the settings for each item. Refer to “DDNS settings” table for details about setting items. On the sub-menu that appears, click [DDNS].
  • Page 66: Snmp

    Network SNMP Use the following procedure to configure settings for using SNMP (Simple Network Management Protocol). Configure these settings when connecting to an SNMP manager and check the status of the recorder. Click the [Network] button on the setup menu. Configure the settings for each item.
  • Page 67: Panasonic Alarm Protocol

    Item Settings Description Port number (to PC) Port number input (1818♦) Enter the port number to be used for Panasonic alarm protocol. Retry 1 to 30 (2♦) Specifies the number of retries when sending to the PC is unsuccessful. Destination address...
  • Page 68: User Management

    User management Configure the user and host authentication required to access the recorder from a PC. It is possible to restrict access by users and hosts (PCs). Basics Use the following procedure to specify whether user and host authentication should be performed. Click the [User mng.] button on the setup menu.
  • Page 69: Administrator

    User management Administrator Use the following procedure to configure settings to assign recorder administrator privileges to a user (administrator). The administrator name and password can be changed, and the operation level and other operation privileges can be configured. Click the [User mng.] button on the setup menu. Configure the settings for each item.
  • Page 70: Users

    User management Users Use the following procedure to configure information (user name, password, operation level, etc.) about recorder users. Up to 32 users can be registered. Click the [User mng.] button on the setup menu. Configure the settings for each item. Refer to “User setups”...
  • Page 71: Editing User Information

    User management Note: • Clicking the [Registration] button does not log out other users. Editing user information Deleting user information Click the [User mng.] button on the setup menu. Click the [User mng.] button on the setup menu. On the sub-menu that appears, click [User]. On the sub-menu that appears, click [User].
  • Page 72: Hosts

    User management Hosts The following procedure is to register information for PCs (hosts) that can access the camera over a network. Up to 32 hosts can be registered. Click the [User mng.] button on the setup menu. Configure the settings for each item. Refer to “Host settings”...
  • Page 73: Editing Host Information

    User management Editing host information Deleting host information Click the [User mng.] button on the setup menu. Click the [User mng.] button on the setup menu. On the sub-menu that appears, click [Host]. On the sub-menu that appears, click [Host]. This will display the "Host setting"...
  • Page 74: User Level

    User management User level Use the following procedure to define which operations can be performed at each user level. You can specify functions that can be accessed at each user level (LV1/LV2/LV3/LV4). Click the [User mng.] button on the setup menu. Configure the settings for each item.
  • Page 75 User management User level settings Item Settings Description *1*2 *3*4 Setup Checked / Unchecked Modification of some settings ([Basic], [Emergency rec.], [Event], [Schedule], [Config.]) allowed in setup menu display. *2*3*4 Quick Checked / Unchecked Modification of setup menu [Quick] settings allowed. *2*3*4 Camera Checked...
  • Page 76: Maintenance

    Maintenance Check the recorder and network status, and configure HDDs. Recorder information Use the following procedure to view software and hardware versions, MAC address, serial number, internal temperature, and Extension unit software version information. Click the [Maintenance] button on the setup menu. Check the items you want.
  • Page 77: Disk Information

    Maintenance Disk information Use the following procedure to view the capacities of the HDDs and Extension units (Ext.1 to 5), the capacity of each recording area, and other disk partition information. You also can view the remaining HDD capacity, the time and date ranges of images recorded on the HDD, and the HDD operating time (hour meter).
  • Page 78 Maintenance Disk information Item Description Recording Information Clicking the [Display] button displays the capacity, hour meters, and recorded image time and date ranges for each HDD. • Shows HDD1 information when RAID5/RAID6 is operating. Operational mode Shows the recorder operation mode. HDD Operational mode: Single mode/RAID5 mode/RAID6 mode Total capacity Shows the sum of the capacities of all the HDDs.
  • Page 79: Network Information

    Maintenance Network information Use the following procedure to view each recorder's IP address, and the line speed, number of users logged in, and other network information. Click the [Maintenance] button on the setup menu. Check the items you want. Refer to “Network information” table for details about the settings.
  • Page 80: Disk

    Maintenance Disk Use the following procedure to configure settings for operation when the HDD in the recorder becomes full. It also can be used to configure the warning operation when the HDD becomes full. Click the [Maintenance] button on the setup menu. Configure the settings for each item.
  • Page 81: Deleting Image Data From A Disk

    Maintenance Deleting image data from a disk Use the following procedure to delete image data from the HDD of the recorder. There are two methods available for deletion: auto delete and manual delete. Click the [Maintenance] button on the setup menu. Configure the settings for each item.
  • Page 82: Settings Management

    Maintenance Settings management Use the following procedure to save setup menu settings to the recorder and to load previously saved settings. This procedure also can be used to return setup menu settings to their initial defaults. Click the [Maintenance] button on the setup menu. Click the button of the respective item to suit your particular requirements.
  • Page 83: Configuring Disks

    Configuring disks Disk manag em ent Display disk configuration to do operations to the HDD. With disk configuration, it is possible to check the total HDD capacity and the capacity of each recording area, and to format HDDs. HDD space management The HDDs in the recorder are virtually divided in the 4 image areas shown below.
  • Page 84: Disk Partition Information

    Configuring disks Disk partition information Important: • When the "Config" page is displayed, all operations (recording, playback, etc.) except disc configuration stop. • Displaying the config window forcibly logs out any other users currently logged in to the main unit. Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit.
  • Page 85 Configuring disks Disk information Item Description Operational mode Shows the recorder operation mode. HDD Operational mode: Single mode/RAID5 mode/RAID6 mode Total capacity Shows the sum of the capacities of all the HDDs. Normal recording area Shows the storage area capacity of images recorded by manual recording and schedule recording. Event recording area Shows the storage area capacity of images recorded by emergency recording and post-event recording.
  • Page 86: Formatting Disks

    Formatting disks When necessary, format HDDs when using them for the first time after replacing or adding HDDs, or when connecting an extension unit. HDDs can be formatted as a group or individually (select units when running RAID5 or RAID6). You must also divide the HDD into the normal recording area, event recording area, copy area and the play recording area.
  • Page 87 Formatting disks Click the [OK] button. This will return to the "Format" window. Click the [Main] button. This will return to the “Cam. select” window. Note: • Multiple recording areas cannot be allocated to a single HDD. • The copy area can be allocated to an HDD plugged into the main unit's HDD8 or HDD9 positions only during single operation.
  • Page 88: Pre-Event Recording Area Formatting

    Formatting disks Pre-event recording area formatting Use the following procedure to format a pre-event recording area. Pre-event recording area space can be allocated for each camera channel. • Formatting the pre-event recording area may take around 10 minutes depending on the number of cameras. Important: •...
  • Page 89 Formatting disks Select the HDD you want to format as the HDD to set with a pre-event recording area, and then click the [Set] button. This will display a window for allocating pre-event recording area. Select the camera channel and enter the amount of space to be allocated.
  • Page 90: About Mail Notification

    About mail notification Attachments Alarm mail notification The main unit's address appears in the alarm mail as shown below. Contents of the alarm mail ND400 (192.168.0.250), alarm was occurred. Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 01-JAN- 2008 GMT+0:00) Cause of alarm: Displays an event type and a camera channel or an alarm number (Example: COMMAND ALARM 5CH) File name of alarm image: The file name of the image attached to an e-mail.
  • Page 91 About mail notification Item Description RAID5 recovery failure Recorder: MAIN RAID5 RECOVERY FAILURE Extension unit: EXTx RAID5 RECOVERY FAILURE x is unit number. RAID6 recovery failure Recorder: MAIN RAID6 RECOVERY FAILURE Extension unit: EXTx RAID6 RECOVERY FAILURE x is unit number. Fan trouble Recorder: MAIN FANy ERROR Extension unit: EXTx FANy ERROR...
  • Page 92 About mail notification Item Description RAID6 mode format failure Recorder: MAIN RAID6 FORMAT ERROR Extension unit: EXTx RAID6 FORMAT ERROR x is unit number. HDD remove error Recorder: MAIN-y SWAP WARNING Extension unit: EXTx-y SWAP WARNING x is unit number, y is disk number. Alteration detected ALTERED **CH ** is camera channel.
  • Page 93: Troubleshooting

    Troubleshooting Problems Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation. Problem Check item/remedy Page Check if the 10BASE-T, 100BASE-TX, or 1000BASE-TX cable is connected −...
  • Page 94 Troubleshooting Problem Check item/remedy Page This may be caused by the combination of the PC's display adapter and driver. When this happens, first, update the driver of the display adapter. • If this does not resolve the problem, use the following procedure to adjust the hardware accelerator function.
  • Page 95 Troubleshooting Problem Check item/remedy Page Check the settings for [NW camera] on the setup menu. page 48 Check the settings for "Live video" on the setup menu. page 42 Check the IP address, subnet mask, and default gateway for the recorder page 61 and the network camera.
  • Page 96: Message Display

    "This site may require the following ActiveX control: Install A security warning window appears, click the "Install" button. 'wvasetup.exe' from 'Panasonic Corporation.' and click here..." Click the information bar and select "Download file...". The following message appears in the information bar.
  • Page 97: Glossary

    Glossary Disk Configuration Words used in the manual Configure the HDD after replacing, removing, or adding a HDD. Disk Configuration is the menu for configuring the HDD. This manual uses the following words. Electronic Zoom ActiveX Control Enlarges live images and playback images during playback. The A software module developed by Microsoft.
  • Page 98 Glossary IP Masquerading PoE (Power over Ethernet) A technology for sharing a single global address between two or A technique for supplying power and data simultaneously over an more PCs. Allows simultaneous connection of multiple machines to Ethernet cable. PoE was standardized in June, 2003 as 1 global address to dynamically convert NAT and different TCP/UDP "IEEE802.3af".
  • Page 99 Glossary Resolution Subnet mask Indicates the smoothness of the image quality and the size of the Subnet mask consists of 32-bit numeric values. According to the images recorded from the camera. Indicates the number of dots values, devices can determine which part of the address is the used in the image displayed on the screen.
  • Page 100: Index

    NW link down detection .................63 Domain name ....................64 Duration-Post ....................57 Operation mode ..................78, 85 Duration-Pre....................57 Panasonic alarm protocol ................67 Editing host information................. 73 Password.................15, 31, 56, 65, 69, 70 Editing user information................. 71 Playback point operation area ...............22 Emergency rec.
  • Page 101 Index Secondary server address ................63 Sender's address ..................59 Sequence ...................... 53 Sequence display type settings..............54 Serial number ....................76 Server address ....................60 Server directory ..................56, 57 Settings management ................... 82 Setup tab ....................... 20 Site alarm ...................... 40 SMTP server address..................
  • Page 102 Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.

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