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Xerox 6100BD - Phaser Color Laser Printer System Manual

Docusp common controller system guide.
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Xerox Document Services Platform Series
Common Controller
System Guide
701P42230
Version 4.1
August, 2004

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   Summary of Contents for Xerox 6100BD - Phaser Color Laser Printer

  • Page 1 Xerox Document Services Platform Series Common Controller System Guide 701P42230 Version 4.1 August, 2004...
  • Page 2 This product includes software developed by the Apache Software Foundation (http://www.apache.org/). SWOP is a registered trademark of SWOP, Inc. While the information in this Guide is correct at the time of this publication, Xerox reserves the right at any time to change the information without notice. Changes are made periodically to this document.
  • Page 5: Table Of Contents

    Table of Contents Introduction About this guide ........................i Contents ..........................i Conventions........................ii Customer support ......................ii 1 Gateway and Network Configuration SNMP gateway configuration ..................1-2 Additional features supported in SNMP..............1-2 Changing attributes support................1-3 SNMP MIB support .....................1-3 Automatic Meter Reading (AMR) support ............1-5 Localization of text and units of measure ............1-6 SNMP configuration variables ..................1-7 Local User Interface (LUI) mapping to MIB ............1-7...
  • Page 6 When to restore a Configuration.................2-2 When to restore a System ..................2-2 Configuration Backup ......................2-3 Restore Configuration......................2-4 Full System Backup ......................2-4 Additional backup information ..................2-5 Backup and Restore Tray Mapping .................2-5 Frequently asked questions.....................2-6 DocuSP Emergency Recovery Utility (DSPERU) ............2-8 DSPERU limitations....................2-8 Required levels of expertise ................2-9 Installing DSPERU on your DocuSP controller...........2-9 Backup procedure - DSPERU ................2-10...
  • Page 7 Security warning banners ..............3-11 Disabling LP anonymous printing ............3-11 Remote shell internet service ..............3-11 enable-ftp and disable-ftp scripts............3-11 Roles and responsibilities ....................3-12 Xerox responsibilities..................3-12 Customer responsibilities..................3-12 Security tips ........................3-13 Configure for xrxuser ..................3-13 Document and backup..................3-14 Online Help for security ..................3-14 4 Printing Printing workflow options ....................4-1...
  • Page 8 Administration page controls ..................4-11 Performance considerations ..................4-12 Using VIPP ........................4-12 Repository management ....................4-13 Save job options ....................4-13 Scan to digital input on DT 100/120..............4-14 Copy input for multiple page TIFF files .............4-14 RIP input ......................4-14 Copy/move/delete saved jobs................4-15 Copying and saving jobs to CD ................4-15 Saving custom templates..................4-16 Job previewing and editing ....................4-16 Editing thumbnails ....................4-16...
  • Page 9 PostScript fonts..................6-7 PCL 5e fonts ..................6-7 7 Accounting and Billing Accounting ........................7-1 Auto exporting accounting log ................7-1 Accounting exported values................7-1 Accounting file fields ...................7-2 Job Notes window ......................7-8 Billing ..........................7-8 Billable events.....................7-8 Billing meters .....................7-9 8 Troubleshooting Calling for service ......................8-1 Declared faults.........................8-2 Printer fault ......................8-2 Job fault ......................8-2...
  • Page 10 Problems when saving a job................8-13 Printing system logs ......................8-14 all_jobs_log.......................8-14 system_log......................8-14 status_log ......................8-14 ep_exception_log and ep_primary_log.............8-15 LPR logs ......................8-15 Printing the accounting log ................8-15 LP/LPR and the ASCII job tickets ..................8-15 Rebooting and restarting ....................8-16 Loading XJDC/Unix .......................8-17 Configuring XJDC/Unix....................8-18 XJDC hints and tips .......................8-18 Output files ........................8-19 Properly ejecting a diskette on a DocuSP station ............8-20...
  • Page 11 Perform a trace ....................9-9 Export the trace file to floppy ................9-9 BOOK-TITLE NOT SET...
  • Page 12 BOOK-TITLE NOT SET...
  • Page 13: Introduction

    (DocuSP) for printing systems. About this guide This guide is intended for network and system administrators responsible for setting up and maintaining Xerox printers with DocuSP software. System administrators should have an understanding of the Sun workstation, a familiarity with Solaris, and with basic UNIX commands.
  • Page 14: Conventions

    To place a customer service call, dial the direct TTY number for assistance. The number is 800-735-2988. For additional assistance, dial the following numbers: • Service and software support: 1-800-821-2797 • Xerox documentation and software services: 1-800-327- 9753 System Guide...
  • Page 15: Gateway And Network Configuration

    1 Gateway and Network Configuration Gateway and network configuration is a set of features that allows administrators to integrate DocuSP operation with a variety of protocols and gateways through a common user interface. The DocuSP gateway and network configuration also enables system administrators to select all the network configuration settings without having to interface with the UNIX operating system.
  • Page 16: Snmp Gateway Configuration

    The ability to support a number of MIBs related to finishing and printing. • The ability to perform meter reading automatically. The following table specifies which Xerox products have these SNMP supported features: Table 0-1. SNMP Supported Features by Product DC2000/...
  • Page 17: Changing Attributes Support

    For additional information on attributes, MIBs, and localization, see device profiles. SNMP MIB support DocuSP SNMP MIB files use the Xerox Common Management Interface (XCMI) version 4.0. The following list indicates the MIB files included for this version of the DocuSP software: •...
  • Page 18 - Printer-MIB (XCMI rev 000818) - except fin tables • 06gentc - XEROX-GENERAL-TC • 07gen - XEROX-GENERAL-MIB • 10 hosttc - XEROX-HOST-RESOURCES-EXT- TC - same as 2 • 11hostx - XEROX-HOST-RESOURCES-EXT-MIB - same as 2 • 15prtrxtc - XEROX-PRINTER-EXT- TC •...
  • Page 19: Automatic Meter Reading (amr) Support

    – Device Detail Group • XCMI Service Monitoring MIB, Service Group for Print, Copy and Scan • Xerox General MIB file (uses only the 06gentc and 07gen files) • The xcmGen Base Group NOTE: The other files in Xerox General MIB are not supported.
  • Page 20: Localization Of Text And Units Of Measure

    Gateway and Network Configuration Localization of text and units of measure With DocuSP SNMP text and units of measure can be independent of the locality selected as part of the Local User Interface (LUI). Although the default is set so that the SNMP locality and unit of measure is the same as that of the LUI, the new feature allows the administrator to select a different locality or unit of measure for the SNMP gateway.
  • Page 21: Snmp Configuration Variables

    Gateway and Network Configuration SNMP configuration variables Of the many parameters that are available for SNMP configuration, only the ones of common interest to Xerox customers are shown in the following table: Table 0-2. Configuration Variables Value Default Parameter Name...
  • Page 22: Printer And Job Messages

    Gateway and Network Configuration Printer and job messages SNMP can broadcast messages about the printer and the jobs on the system. Printer messages may announce that the printer is idle, printing, or out of paper. Job messages announce that jobs are pending, processing, or completed. Other job-related information may include the job owners name, the job quantity, the job identifier, etc.
  • Page 23: Lpd Gateway Configuration

    Gateway and Network Configuration If the manual mode is selected, the interface enables manual entry and filtering for the Novell setups and printer queues. LPD gateway configuration In Gateways using the LPD (Line Printer Daemon) tab, the administrator can enable or disable the LPD protocol, set the default queue, and set the LPD port.
  • Page 24: Name Services

    Gateway and Network Configuration 3. Provides other configuration information such as printer addresses, time and news servers. Name services The following services are supported by DocuSP software. Windows Internet Name Service (WINS) This network configuration option allows the administrator to enable/disable the WINS service.
  • Page 25: Active Directory Service (ads)

    Gateway and Network Configuration The administrator can enable or disable either the NIS or NIS+ service. If either of these is enabled, the administrator must supply the information requested by the text fields or choose Find NIS+ server which will provide this same information.
  • Page 26 Gateway and Network Configuration • C(copies=n) • C(drilled) • C(format=pdl) (document format) • C(media=nxm) • C(pr=n-m) (pages to print) • C(size=n) • C(xshift) (horizontal image shift) • C(yshift) (horizontal side 2 shift) • C(xshiftback=n) (vertical image shift) • C(yshiftback=n) (vertical side 2 shift) •...
  • Page 27: Ethernet Connection Speed

    Gateway and Network Configuration Ethernet connection speed In Network Configuration, using the Connections tab, the administrator can select the speed of the Ethernet. The default is set to automatic and the software/NIC card automatically detects and transmits at the highest speed available.
  • Page 28 Gateway and Network Configuration 1-14 System Guide...
  • Page 29: Backup And Restore

    2 Backup and Restore To ensure a smooth transition from DocuSP software levels and to maintain the DocuSP system for the long term, backing up and restoring system and configuration information on a regular basis is part of a well-maintained printing environment.
  • Page 30: When To Restore A Configuration

    CAUTION: It is strongly recommended that a System Backup and Restore only be performed when directed by a Xerox customer service representative. When to restore a Configuration The following items detail when to use the backup and restore configuration option.
  • Page 31: Configuration Backup

    Backup and Restore It is recommended that the System Backup process be completed after the system has been running in production for a week or two. The System Backup should be performed once a month, and it should be completed during a time when the printer is not in use, such as at night.
  • Page 32: Restore Configuration

    Backup and Restore CAUTION: Avoid selecting the option to back up Jobs. The Jobs selection in Configuration Backup saves the contents of the inQ, which contains all Job Manager (Active, Inactive, and Completed) jobs. The backup may require a significant amount of time and space to accomplish, and does not save any job ticket information.
  • Page 33: Additional Backup Information

    Backup and Restore NOTE: Do not use a System Restore when there has been a hard drive failure. The Backup System is only a partition of the hard drive. NOTE: Refer to the appropriate Online Help for detailed procedures and SUN documentation for additional information on saving a system image.
  • Page 34: Frequently Asked Questions

    What older DocuSP tools do these options replace? For Configuration Backup, the Bridge backup tool used by the Xerox Service Representative. In addition, certain information had to be recorded by hand or on hardcopy for manual restoration. For System Backup, the DSPERU or UNIX UFS dump routines.
  • Page 35 Backup and Restore How big are the files? Configuration files can be very small, depending upon the options selected during the backup. The System Backup partition is set at 10 Gbytes specfically for the system image. Where are the files saved? Configuration files may be saves to any available DocuSP location, including the local hard disk or a shared network drive.
  • Page 36: Docusp Emergency Recovery Utility (dsperu)

    Backup and Restore DocuSP Emergency Recovery Utility (DSPERU) The DocuSP Emergency Recovery (DSPERU) utility is specifically designed for backing up and restoring DocuSP systems. The utility allows you to restore the system files to a hard drive that is larger or smaller than the one on which the files were originally backed up, assuming there is enough space on the target drive to hold the data.
  • Page 37: Required Levels Of Expertise

    The following levels of expertise are required to perform the necessary functions: • Set up DSPERU tool on system: Customer systems administrator, Xerox system analyst or service representative. • Initiate DSPERU backup: Printer operator, customer system administrator, Xerox analyst or service representative •...
  • Page 38: Backup Procedure - Dsperu

    Backup and Restore If the files and directory listed above are present, the installation was successful. Backup procedure - DSPERU The following information and equipment are required prior to starting the backup. • The root password • A tape drive connected and powered on with a blank tape inserted.
  • Page 39: Testing The Backup Tape

    Backup and Restore DUMP: 42.23% done, finished in 1:01 DUMP: Change Volumes: Mount volume #2 on bugs:/dev/ rmt/0n DUMP: NEEDS ATTENTION: Is the new volume (#2) mounted on bugs:/dev/rmt/0n and ready to go?: (yes or no) Label the next cassette Vol 2, insert it into the tape drive, then enter yes.
  • Page 40: Recovery Procedure - Dsperu

    Backup and Restore 4. When the tape drive location has been verified, enter the following command: ufsrestore tvf /dev/rmt/xbn where x is either 0 or 1, depending on the value that you used in step 3. After a few seconds, the system starts displaying the contents of the tape cassette.
  • Page 41: Backup And Recovery Caveats - Dsperu

    Backup and Restore NOTE: To stop the system at the ok prompt, power on the controller, then press Stop and A simultaneously as soon as the screen lights. If the system is already powered on, logon as root, then enter halt to display the ok prompt. 1.
  • Page 42: Troubleshooting

    Backup and Restore • Jobs that are saved on the system or in a Hold state are restored. If you are sure that you do not want these job files restored, you must delete them prior to performing a backup. •...
  • Page 43: Checking The Tape Drive

    Backup and Restore The file restore.log is used to record recovery activities. It is in the root directory of the DSPERU diskette. Please note that this diskette, and therefore the log is only readable on a UNIX system. The first line of the log, contains the time and date the recovery was initiated.
  • Page 44 Backup and Restore 2. Check the SCSI ID selector and ensure that it is not set to 0, 1, 3 or 6. These settings could possibly conflict with internal SCSI devices on some controller types. If there are other external devices, ensure that no two devices are set to the same SCSI ID.
  • Page 45: Resource Backup And Restore (rbr) Utility

    Backup and Restore Resource Backup and Restore (RBR) utility The Resource Backup and Restore (RBR) utility allows you to back up and restore customer resources such as PostScript fonts, LCDS resources (JSLs, JDLs, etc.), VIPP files, and custom color profiles on color printing systems. The RBR utility backs up files to either magnetic tape or the controller internal hard drive.
  • Page 46: Helpful Hints For Using Rbr

    Backup and Restore 2. Enter su. 3. Enter the root password for your system. 4. Change to the directory containing the script. cd /opt/XRXnps/bin 5. Ensure that the executable permission is assigned by following this procedure: a. Enter ls -l. b.
  • Page 47: Sample Resource Backup And Restore Scripts

    Backup and Restore mv /var/spool/XRXnps/resources/lcds /export/home/ xrxusr • Unless you are backing up files and restoring them to the same software release, do not use the RBR utility to restore the Stock Database programming. You can use the Restore Stock Database option to back up files from DocuSP 2.1 or 3.1 and restore them to DocuSP 3.6 or above.
  • Page 48: Sample Resource Restore Script

    Backup and Restore This may take some time. Check /var/spool/XRXnps/log/Resource_BandR.log file to view progress. No user trcs were found. No user trcs were backed up, No ICC profiles were found. No ICC profiles were backed up. Backing up ccprof.tv file to /export/home/xrxusr/jbs/ wiggum_25_Jul_09:54.tar.
  • Page 49 Backup and Restore Please enter your selection: 1) Backup resources 2) Restore resources 3) EXIT Select (1,2,or 3)? 2 RESTORE MENU Please enter your selection: 1) Restore Resources from Tape 2) Restore Resources from File 3) Restore stock programming from Tape 4) Restore stock programming from File 5) Back to Main Menu Select (1,2,3,4 or 5)? 1...
  • Page 50 Backup and Restore This may take some time. Check /var/spool/XRXnps/log/Resource_BandR.log file to view progress. Done. Press RETURN/ENTER to continue. MAIN MENU Please enter your selection: 1) Backup resources 2) Restore resources 3) EXIT Select (1,2,or 3)? 3 You have selected EXIT. Cleaning up.\: Done.
  • Page 51: Security And Network Setup

    3 Security and Network Setup This section describes the four DocuSP system-supplied security profiles. It outlines the characteristics of each profile and indicates how each can be customized to create user- defined profiles. The enhanced security features in DocuSP protect the system against unauthorized access and modification.
  • Page 52 Security and Network Setup Table 0-1. Security Profiles Profile Characteristics User Compatibility Comments • FTP is enabled. First choice Similar to Anonymous FTP is setting for most DocuSP 3.x High. ready-only and • Telnet, rsh is disabled. environments. restricted. • NFS client is enabled.
  • Page 53: Creating User-defined Profiles

    Security and Network Setup NOTE: Regardless of the security profile, anonymous FTP is Read- only with restricted access to /export/home/ftphome only. Creating user-defined profiles To create a customized profile, the administrator copies any security profile and edits the profile according to the needs of the customer environment.
  • Page 54: Default User Groups And User Accounts

    Security and Network Setup • Each local user account has an associated user name between 2-8 characters in length and is case sensitive. • The user name is a string of characters from the set of alphabetic characters (a-z, A-Z), numeric characters (0- 9), period (.), underscore (_), and hyphen (-);...
  • Page 55: Group Authorization

    Xerox service personnel have completed the installation. • The Xerox user name is the account from which the Xerox software runs. Enter the Xerox user password for this account. Contact your Customer Service Representative if this is unknown.
  • Page 56: Changing Individual Passwords

    Security and Network Setup NOTE: The user and group identifications, uid and gid, for the Xerox accounts that are listed above cannot be arbitrarily changed in the password and group files to new values because the software is based on the proper access to the Xerox supplied files.
  • Page 57: Print Command Line Client From Remote System

    Security and Network Setup Print command line client from remote system The following contains the user and client requirements when using the Xerox print command line client from remote systems. To allow non-root user command line clients to submit jobs to...
  • Page 58: Digital Certificates

    Security and Network Setup The network client and the web server (printing system) decide which protocol to use for data transfer and communication. The encryption level can be either secure or normal. Normal security in the SSL/TLS tab means that the user can access IPP or HTTP via http or https.
  • Page 59: User Level Changes

    Security and Network Setup User level changes The following user-level changes are made: • all users for at, cron, and batch are disallowed • nuucp account is disabled • listen account is disabled • password entry locked for bin, sys, adm, uucp, nobody, •...
  • Page 60: Multicast Routing Disabled

    Security and Network Setup Multicast routing disabled Multicast is used to send data to many systems at the same time while using one address. OS and host information hidden The ftp, telnet and sendmail banners are set to null so that users in cannot see the hostname and OS level.
  • Page 61: Docusp Router Capabilities Disabled

    Remote shell internet service If you are using the legacy Xerox print command line client (the software is not distributed with this release), you will need to use the remote shell internet service to transfer files to the DocuSP controller.
  • Page 62: Roles And Responsibilities

    Xerox will make every effort to assist the administrator in ensuring that the customer environment is secure. Xerox responsibilities Xerox is committed to providing a level of security which will allow the DocuSP controller to be a good network citizen in response to current security intrusions. Additional security beyond this remains the responsibility of the customer.Xerox...
  • Page 63: Security Tips

    NOTE: Please be aware that the Xerox Customer Support Personnel must have access to the new root password for service and support. It is the customers responsibility to ensure that the root password is available for them.
  • Page 64: Document And Backup

    Security and Network Setup 4. Reboot and configure xrxusr login environment. Reboot the system. The CDE login prompt window will appear. 5. Choose CDE as the desktop environment. This only needs to be configured at the first login. This will need to be re configured with every DocuSP upgrade.
  • Page 65 Security and Network Setup http://www.cert.org/nav/ index_main.html http:// www.cve.mitre.org/. System Guide 3-15...
  • Page 66 Security and Network Setup 3-16 System Guide...
  • Page 67: Printing

    4 Printing This section addresses how to set printing workflow. It also describes the printing utilities that are available in DocuSP software and how to use DocuSP for TIFF orientation, MICR, and VIPP printing. Printing workflow options The two printing workflow options available are First In/First Out (FIFO) and Resource Based Scheduling (RBS).
  • Page 68: Resource Based Scheduling

    Printing Resource based scheduling Resource Based scheduling is the default setting on DocuSP. It schedules jobs only as the resources available to run them become available. To set Resource Based scheduling, perform the following: 1. Select [Setup] on the main menu. 2.
  • Page 69: Parallel Rip Processing

    Printing Parallel RIP processing The operator can choose to enable or disable parallel RIP. If VI Object Cache is enabled then Parallel RIP is automatically disabled. Likewise if Parallel RIP is enabled then VI Object Cache is disabled. DocuSP processes the workflow in the following way: 1.
  • Page 70: Setpclcontrol Utility

    Printing As an alternative, ASCII files can be identified as PCL and sent through the PCL decomposer. The PCL decomposer does provide some additional capabilities that can be used to modify ASCII files as desired. To force ASCII files to use the PCL decomposer, change the file format in Job Manager.
  • Page 71: Lp/lpr Compatibility With Docusp

    Printing Syntax of the utility: setlpcopycount -f option 0 - Specifies that LP will set a copy count of 1 if received. 1 - Specifies that LP will ignore a copy count of 1 if received.(default) No option will display current setting Example: docusp_printer% su root Password:...
  • Page 72: Highlight Color Programming In Ascii Job Ticket

    Printing • C(nostichl nostaple l stich l staplel 2. Page order override • C(ton) • C(nto1) 3. Background forms • C(bf=background form) (background form) • C(cf=n) (cycle from start location) • C(disposition=savemaskG4 llsaveformG4) 4. Selectable halftone (not including full color) •...
  • Page 73: Resource Based Scheduling For Nps Color

    Printing • %XRXmismatchedHighlightPrinting Color: {Abort l SelectCurrent l Intervene} • %XRXhighlightMappingAlgorithm: {Automatic l ColorToHighlight l Pictorial l Presentation l Monochrome} • %XRXhighlightMappingColor. {black l red l green l blue l cyan l magenta l cardinal l royalBlue l ruby l violet l brown l yelllow, loadedColor} Resource based scheduling for NPS color To support the use of DSC comments in Resource Based...
  • Page 74: Socket Gateway Configuration Utility: Setvpsoption

    Printing Socket gateway configuration utility: setVPSoption This utility allows you to configure the two ports of the Socket Gateway to either remove the echo commands (VPS) or leave the data unaltered (NONVPS). If you are a DT61xx or DT65/75/90 non-LCDS customer, configure both ports as NONVPS.
  • Page 75: Tiff Files

    Graphics state parameters, like color or font. Additionally GetTIFF and GetForm execute the same sequence of calls that are involved in Xerox Forms Caching. If the job size is greater than 200 pages and a VIPP license or demo license applies, then the job faults via standard VIPPS error pages.
  • Page 76: Supported Tiff Tags

    Printing • DocuTech 61xx -- The DocuTech 61xx finishes the trail edge of the pages and orients the image appropriately. • DocuTech/DocuPrint 75/90 -- The DocuTech/DocuPrint 75/90 finishes the lead edge of the pages and orients the image properly. This difference can result in PostScript/VIPP files that call Decomposition Service TIFFs being incompatible across the different platforms.
  • Page 77: Administration Page Controls

    Printing – DocuSP supports values of 1, 3, 6, and 8. Values of 2, 4, 5, and 7 are treated as if they were 1, 3, 6, and 8 respectively. Photometric Interpretation – Default = none; value must be supplied. –...
  • Page 78: Performance Considerations

    Printing Performance considerations Optimum performance can be achieved for printing TIFF files by following the guidelines listed below: • Use CCITT Group 4 compression for speed. • Use a resolution of 600 dpi to eliminate the need to scale the image. •...
  • Page 79: Repository Management

    Printing Repository management DocuSP provides a number of options in saving jobs to the Save Job Library (SJL). Jobs can only be saved to the local directory or a CD-RW. Jobs cannot be saved to the network. Based on the type of input there are some additional limitations to save job options.
  • Page 80: Scan To Digital Input On Dt 100/120

    Printing For highlight color, the single-page TIFF format that includes two images per page (black and highlight color) is supported. Scan to digital input on DT 100/120 Only DT100/120 has the capability to use the Scan interface and save a file. This feature enables the operator to scan a file, browse a file path to save the job and specify a name for the saved file.
  • Page 81: Copy/move/delete Saved Jobs

    Printing Copy/move/delete saved jobs For jobs saved to the local drive, the administrator can copy, move or deleted the following formats as soon as the job ticket file exists: • • Multipage TIFF • DocuSP invokes the Save Facility which calls the Save Job Library to process the request.
  • Page 82: Saving Custom Templates

    Printing Saving custom templates The operator can create a customer template as well as program any combination of imposition settings and save them under a unique user-specified name as a Save As User Defined Template. The template later appears in the Layout Style drop-down menu.
  • Page 83: Using The Pdf Editor

    Printing Using the PDF editor The PDF editor allows the user to edit both FRF files for color systems and black and white systems. The PDF editor is a full page editor that allows the user to merge pages as long as they are in the same file format.
  • Page 84 Printing 4-18 System Guide...
  • Page 85: Finishing

    5 Finishing The following section contains information about how to use subset finishing and mixed stacking on a printing job. The finishing information below does not apply to Continuous Feed (CF) systems. For CF systems, the finishing configuration is defined at the CF (STAMPA) Controller. CF imposition files are used to impose documents for printing in conjunction with specific CF finishing configurations.
  • Page 86: Creating Jobs To Use Subset Finishing

    • Variable Data Intelligent PostScript PrintWare (VIPP) version 2.0 or later. NOTE: The Xerox Production Print Services (XPPS) client software does not support subset finishing at this time. Subset finishing can also be performed at the DigiPath workstation through the Document Scan and Make Ready application.
  • Page 87: Pcl Offset/separator/subset Finishing Command

    Finishing PCL offset/separator/subset finishing command The use of the PCL separator command, ESCl1T, in combination with DocuSP queue defaults enables subset finishing for PCL jobs. The PCL separator command defines offset segments of a job. PCL does not commonly support finishing.
  • Page 88: Pcl Paper Source Command

    Finishing PCL paper source command Use the PCL Paper Source command esc 1 # H to program a PCL print job to use a specific paper. The PCL decomposer on the DocuSP Controller reads the paper source command and, using the PCL Paper Sources option in the Queue Properties and maps the command to the appropriate paper.
  • Page 89: Backup And Restore Of Tray Settings

    Finishing Once the print job has been sent, the user cannot change media sources. However, the XPIF job ticket media source to tray mapping can be overridden for all the trays on the queue. There are two ways in which an operator can specify the PCL tray to media mapping: 1.
  • Page 90: Stacking Order

    Mixed stacking is enabled upon installation but can be disabled if you choose to do so. If you wish to have it enabled at a later date, a Xerox Service Representative must assist you. Additional finishing information The DocuSP is unable to dual staple 3-hole punched stock. If dual staple is selected when using pre-drilled paper, improper registration will occur.
  • Page 91: Fonts

    6 Fonts The following information explains how to use and choose fonts for a job. It also covers various resident and non- resident fonts and their availability. How to choose fonts Although document source files can specify almost any image on a printed page, images that contain letters, numbers, punctuation, and symbols are common enough to require a special mechanism for dealing with them, similar to movable type.
  • Page 92: Downloading Fonts From The Network

    These include the typefaces that make up the LaserWriter IINTX basic font set, plus additional Type 1 fonts supplied by Xerox. Table 0-1. PostScript Fonts Font family...
  • Page 93 Fonts Table 0-1. PostScript Fonts Font family Stresses and weights AGaramond Bold, Bold Italic, Italic, Regular Americana Americana, Extra Bold AvantGarde Book, Book Oblique, Demi, Demi Oblique AdobeSans AdobeSerif Albertus Italic, Light, MT AntiqueOlive Bold, Compact, Italic, Roman Apple Chancery Arial BoldItalicMT, BoldMT, ItalicMT, MT Blackoak...
  • Page 94 Fonts Table 0-1. PostScript Fonts Font family Stresses and weights Helvetica Helvetica Black, Black Oblique, Bold, Bold Oblique, Oblique, Light, Light Oblique, Condensed, Condensed Bold, Condensed Bold Oblique, Condensed Oblique, Narrow, Narrow Bold, Narrow Bold Oblique, Narrow Oblique HoeflerText Black, BlackItalic, Italic, Ornaments, Regular HonMincho-M JL-PropRoman Jun101...
  • Page 95: Pcl Resident Fonts

    Fonts Table 0-1. PostScript Fonts Font family Stresses and weights Symbol Tekton Tekton, Bold Times Bold, Bold Italic, Italic, Roman TimesNewRomanPS Bold Italic MT, Bold MT, Italic MT, MT Trajan Bold Univers Regular, Bold, BoldExt, BoldExtObl, BoldOblique, Condensed, CondensedBold, CondensedBoldOblique, CondensedOblique, Extended, Light, LightOblique, Oblique Wingdings Woodtype Ornaments...
  • Page 96: Non-resident Fonts

    Fonts Table 0-2. PCL Resident Fonts Font family Typefaces ITCBookman Letter Gothic Letter Gothic, Bold, Italic LinePrinter Marigold Times New Regular, Bold, Bold Italic New Century Schoolbook Palatino Symbol Times Wingdings Univers Medium, Medium Condensed, Medium Condensed Italic, Medium Italic, Bold, Bold Italic, Bold Condensed, Bold Condensed Italic ZapfChancery ZapfDingbats...
  • Page 97: Optional Or Soft Fonts

    Fonts NOTE: Refer to your application documentation for more information on downloading fonts in your document. If you are using a font in your application that has the same name as a resident font but is a different version, it must be downloaded with the job.
  • Page 98 Fonts System Guide...
  • Page 99: Accounting And Billing

    The Accounting feature tracks all jobs that have been processed and printed, enabling your site to charge for use of the Xerox printing system. There are four different versions of the accounting log supported by DocuSP for exporting. These are Version 2, Version 3, Version 3.1, and Version 4.
  • Page 100: Accounting File Fields

    Accounting and Billing • Version 2: This is the most common version that is supported for the DocuSP printing system. If this version is selected to be exported, it will not include any new accounting entries. • Version 3: This version will export all entries that are new and old, having zero and non-zero values.
  • Page 101 Accounting and Billing • Complete. • Quantities shown may be less than actual. This is normally caused by the loss of marker data in the Accounting structure. For example, Copies Printed, Total Color Pages Printed, etc. • Descriptive data was lost. Quantities shown are correct. This is normally caused by the loss of job-related data in the Accounting structure that was later successfully recovered.
  • Page 102 Accounting and Billing • Held by user • Held by operator • Save completed • Save completed with warnings • Save completed with errors Interrupt Status This field will have the following values: • No Interruption • Interrupted • Interrupt •...
  • Page 103 Accounting and Billing • PostScript2 • PostScript Query • TIFF • • IPDS • HTML • DocuJob • Internal • Native Start RIP Time Date and time Raster Input Processing (RIP) started. Stop RIP Time Date and time RIP completed. Elapsed RIP Time Difference between Stop RIP Time and Start RIP Time, in (seconds)
  • Page 104 Accounting and Billing Completion Date Date and time job printing completed. Pages To Print Can be a range (e.g. 5 - 8 or All). If not specified, this field (attribute = value pair) will not appear in the Exported File. Collate Mode Indicates whether to collate output (Yes/No).
  • Page 105 Accounting and Billing Complexity induced Number of blocks skipped while processing the current job. Skips Finishing Applied X Contains the finisher name (number X=1...10). Medium X, Number A count of the quantity of sheets of medium (number Printed X=1,2,...) (e.g., 25). Medium X, Type The type of medium (number X=1,2,...).
  • Page 106: Job Notes Window

    DocuSP maintains a billing meter for a number of billable events. Billable events NOTE: For CF systems, billing meters are maintained within the print engine. For additional information, contact a Xerox Service Representative. Xerox billable events include the following: •...
  • Page 107: Billing Meters

    • Slip sheets. Billing meters The Xerox Billing Meter window tracks the time and date of the last meter read and the following Print Billing Report options are retained between restarts: •...
  • Page 108 Accounting and Billing Table 0-1. Billing Meters for Regions Market Region Billing Meters for Region Meter 3: Total impressions for sets 11-18. Begins counting with the first image in set 11 and stops after the last image in set 18. Does not include Administration Pages. Meter 4: Total impressions in set 19 of every document printed.
  • Page 109: Troubleshooting

    Customer Service Support Center phone number. Your site representative can supply you with the telephone number for the Customer Service Support Center in your area. The Xerox Welcome Center number is (800-821-2797). The customer support direct TTY number for assistance is 1-800- 735-2988.
  • Page 110: Declared Faults

    Troubleshooting Declared faults Declared faults that you may encounter on yours system are categorized as printer faults or job faults. Printer fault An indicator appears on the DocuSP user interface when a printer fault occurs and the Printer Faults window appears. The Printer Faults window displays all existing printer faults.
  • Page 111: Snmp Problems

    Troubleshooting • Font problems: The output from the printer contains font defects, such as incorrect character spacing, jagged characters, text running off the page, or sentences running into each other. • Inoperable system: The inoperable system has experienced an unrecoverable software error due to a job or operator action.
  • Page 112: Client Problems

    If the Xerox Document Submission client application does not run properly or the job cannot be submitted to a queue, perform the following: 1. The user must exit the Xerox Document Submission and Windows applications 2. Verify the user is logged on to the appropriate file server.
  • Page 113: Gui Problems

    Troubleshooting If the message, Warning: cannot open the file xdms/ filename.gf/filename.tif. Select OK to continue or cancel to stop the print job. is displayed, perform the following: 1. Place the queue to which the DigiPath jobs are being sent on hold. Do this by changing the accept status to no. 2.
  • Page 114: Print Quality Problems

    Troubleshooting 1. Log in as root. 2. Kill tcmrpcsvc process 3. Restart tcmrpcsvc process with /opt/XRXnps/XRXtpclnt/bin/tcmrpcsvc from a terminal window to monitor its output message. 4. Start Tape Client user interface in stand-alone mode with opt/XRXnps/XRXtpclnt/bin/tapeclient from a terminal window to monitor its output message. Print quality problems An image quality problem exists if a job has been submitted successfully, but does not print correctly.
  • Page 115: Inoperable System Problems

    Troubleshooting 2. If the font is not being downloaded with the job, determine if the font is loaded on the server by viewing the Fonts module of the DocuSP. 3. If jagged characters are seen, determine if there is a scalable option available for that font and whether the user selected that option.
  • Page 116: Job Integrity Problems

    If the /var/spool partition is full, determine the size of the / var/spool/XRXnps/inQ directory. If a job is larger than half the size of the directory, delete the job and restart the Xerox software. If the job is small, store it on a server and resubmit the job from the client.
  • Page 117: Tray To Media Mapping Problems

    Troubleshooting 3. If the job is PCL or PostScript, check for job ticket information that may have created a problem with the job. Make changes and resubmit the job. Tray to media mapping problems The JPM logs contain the job attributes that the XPIF library is setting.
  • Page 118: Tiff Problems

    TIFF image data? • If the file has an orientation problem, has an attempt been made to change the orientation using the Xerox Client Software print command orientation switch? • What compression format was used to compress the file? •...
  • Page 119: Editor Problems

    Troubleshooting • Does the original PostScript file print correctly? • Will all of the pages of the job open with Adobe Acrobat? • What application and/or PDF software created the PDF file? • With the printers error pages turned on, does the printer produce a PostScript error page? •...
  • Page 120: Restart Docusp Software Without Rebooting

    10. Select [Reset]. Restart DocuSP software without rebooting If [Exit] is accidentally selected from the Xerox software, perform the following to start the software without rebooting the controller: Open a terminal window and enter the following: .openwin-init...
  • Page 121: Problems When Saving A Job

    Troubleshooting 4. Submit the job to a draft printer to determine if the master is valid. 5. Check the time on the decomposer that is working on the job. For example, if the job is a PostScript job, type the following in a Terminal Window: ps -ae|grep ps_cdf The system returns a time value along with the process ID...
  • Page 122: Printing System Logs

    Troubleshooting Printing system logs System logs gather information to recover various system problems. Logs are used to gather second level information on the operation of the system. These should only be used when directed by this guide or by the Customer Support Center. All logs are found in the /opt/XRXnps/log directory.
  • Page 123: Ep_exception_log And Ep_primary_log

    Troubleshooting ep_exception_log and ep_primary_log These logs contain a list of faults. The ep_exception_log contains a listing of all logged faults. The ep_primary_log contains exceptions that are the primary cause of the problem. The format of these files is as follows: Logging Module /t# Absolute Time /t# Microseconds /t# Instance ID:Module TD /t# Exception ID /t# Service Code...
  • Page 124: Rebooting And Restarting

    Troubleshooting 5. Enter: g j ,the job number from Job GUI 6. The job attributes display. NOTE: For detailed procedures see the Online Help. Rebooting and restarting Recovery procedures throughout this guide instruct you to either reboot or restart the software. To reboot the system and perform a file system check, perform the following: 1.
  • Page 125: Loading Xjdc/unix

    Troubleshooting Loading XJDC/Unix The Xerox Job Description Compiler is loaded by entering the following on the command line: /opt/XRXnps/bin/XJDC [-option[,option...]] filename .. The filename is the name of the JSL file that is to be compiled. The JSL filename is required to terminate with the suffix.jsl or .JSL.
  • Page 126: Configuring Xjdc/unix

    Troubleshooting Configuring XJDC/Unix The configuration file, CONFIG.TXT found in the directory / opt/XRXnps/bin/, contains default parameters for the invocation of XJDC. The text file can be edited using any simple text editor. The first line of the configuration file must not be edited; it contains XJDC version information.
  • Page 127: Output Files

    Troubleshooting • JSL source files can be edited using the textedit command or UNIX vi command. The textedit utility is available with the sun operating system. To invoke the editor, bring up a Terminal window and type textedit. For example, open a terminal shell and on the command line, type: textedit BASIC.JSL or vi BASIC.JSL •...
  • Page 128: Properly Ejecting A Diskette On A Docusp Station

    Xerox Service and Support teams. This would occur in real time by enabling an observe/control view of the system. • Billing will enable Xerox to manage system meter reads in a consistent and timely manner. 8-20 System Guide...
  • Page 129: Hints And Tips

    9 Hints and Tips This section describes methods for handling workstation issues, optimizing job performance, and enhancing image quality. General These procedures address workstation display. Disabling the Solaris 8 Screen Saver To disable the Solaris 8 Screen Saver: 1. Open a Terminal window. 2.
  • Page 130: Color Systems

    Hints and Tips 3. Edit /usr/dt/app-defaults/C/Dtwm. 4. Change the following line to True: Dtwm*useFrontPanel:False 5. Reboot the system. The CDE front panel will return. Color Systems The DocuSP software takes advantage of new laser technology and other hardware advances. Settings for enhanced color output Set the 200 Line on Queue and calibrate.
  • Page 131: Time Used To Transfer Pdl

    Hints and Tips Time used to transfer PDL This variable is influenced by the speed of the network connection between the client workstation and the DocuSP. It is also impacted by the number of workstations on the network, by the configuration of the network (that is, the number and speed of the gateways and routers and by the number of simultaneous network connections that the DocuSP has to manage).
  • Page 132: Postscript Prescan And Full Scan

    Hints and Tips PostScript preScan and full scan Under PDL settings the operator has the option to prescan the first page of the job for DSC comments or to scan the full job before scheduling. Normally the operator would click the [Basic] button, that is to scan the first page, when submitting a PostScript job.
  • Page 133: Ethernet

    Hints and Tips Table 0-1. New Default Settings for PostScript Highlight Entry Color Resolution 61XX Family Color DT100/120 DT75/90 (6060) iGen3 MaxFormItem 100,000 to 100,000 to 100,000 to 16,000,000 16,000,000 16,000,000 1200 X 1200 64 to 64 MaxFormCache 100,000 to 16,000,000 MaxFormItem 100,000 to...
  • Page 134: Job Rip Hints

    Hints and Tips Job RIP hints If using the default media/color settings that are pre-loaded on the controller, the DocuSP process built in color space transformations to accelerate RIP performance. If you do any of the following, the color space transformation probably takes more time and the RIP is slower: •...
  • Page 135: Image Quality (iq)

    Hints and Tips Image Quality (IQ) Generally the image quality of a base printing system is above average and the Image Quality (IQ) enhancements filters provided within DocuSP is unnecessary. If you wish to improve output IQ, the DocuSP provides separate controls for enabling Anti Aliasing, Trapping, and Intelligent Black Overprint.
  • Page 136: Job Printing Hints

    Hints and Tips Job printing hints The DC 6060 print engine cycles down on certain operations such as on tray/bank switches or between jobs. Each cycle may take 10-40 seconds to complete before the print engine is ready to print again. To avoid unnecessary print engine cycling, you can perform the following steps: •...
  • Page 137: Perform A Trace

    Hints and Tips Perform a trace To start the trace, perform the following: 1. Login as Administrator. 2. Select [System - Online Manager]. 3. Select: • Channel Gateway - Enable • Input Device - Online • Input Control - Start 4.
  • Page 138 GUI to a larger and more visible size. /opt/XRXnps/bin/setimagepath Disables/Enables Xerox Image Path. Color any problems that necessitate using this utility should be reported to Xerox development ASAP. /opt/XRXnps/bin/setlcdsDJDEsemicolon Allows for correct printing of a DJDE Both that has the incorrect termination of;END;...
  • Page 139 Hints and Tips Table 0-2. Utilities for DocuSP Software Utility Change Description Focus /opt/XRXnps/bin/setpdfsuppresscsa When PDF files are created with Black and Adobe Acrobat Distiller 5.0 and above, white the output may have color management applied by default. This results in text printing as halftoned images.
  • Page 140 Hints and Tips Table 0-2. Utilities for DocuSP Software Utility Change Description Focus /opt/XRXnps/bin/set6060streaming This option enables 6060 job 6060 streaming. Option 0 - Jobs are not streamed to 6060 (fast). Option 1 - Jobs are streamed to 6060 (slow). 9-12 System Guide...

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