Vertical Blanks - Dell 2130cn - Color Laser Printer User Manual

2. After you replace the fuser, click Chart Print on the Diagnosis tab.
3. Click the Pitch Configuration Chart button.
2b
The Pitch Configuration Chart is printed.
Is the problem recovered?

Vertical blanks

Action
Ensure the light path is not covered.
1. Remove the PHD unit, and keep it in the dark place. See
2. Check the light path, and then remove the shielding.
3. Reinstall the PHD unit. See
4. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
1
5. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Is the problem recovered?
Replace the PHD unit if you have a spare.
1. Replace the PHD unit. See
2. After you replace the PHD unit, click Chart Print on the Diagnosis tab.
3. Click the Pitch Configuration Chart button.
2
The Pitch Configuration Chart is printed.
Is the problem recovered?
Ghosting
Action
Locate the cause of the problem using the Ghost Configuration Chart.
1. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
2. Click the Ghost Configuration Chart button.
1
The Ghost Configuration Chart is printed.
Is the type of ghosting identified?
Replace the PHD unit if you have a spare.
1. Replace the PHD unit. See
"Installing the PHD Unit".
2. After you replace the PHD unit, click Chart Print on the Diagnosis tab.
2a
3. Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
Is the problem recovered?
If using non-recommended print media, use the print media recommended for the
printer.
2b
Is the problem recovered?
Adjust the transfer bias.
1. On the operator panel, select Admin Menu ® Maintenance ® Adjust BTR.
2. Adjust the setting for the type of print media being used.
3. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
3
4. Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
"Replacing the Print Head Device (PHD)
"Installing the PHD Unit".
"Replacing the Print Head Device (PHD) Unit"
"Replacing the Print Head Device (PHD) Unit"
The task is complete.
Yes
Unit".
The task is complete. Go to action 2.
and "Installing the PHD Unit".
The task is complete. Contact Dell.
Yes
Proceed to the action corresponding to the type
of ghosting.
Positive ghost - 2a
Negative ghost - 2b
and
The task is complete.
Go to action 3.
The task is complete.
Contact
Dell.
No
No
Contact Dell.
Contact Dell.
Go to action
2a.
Contact Dell.