Resetting Lost Passwords - HP D6030A - NetServer - E50 Installation Manual

Chapter 9

Resetting Lost Passwords

The Setup Utility allows you to recover the User password, if you have forgotten
it. The User password can be reset if you know the Supervisor password, which
allows you to enter the Setup Utility.
User Password
If you have forgotten the User password, but the Supervisor password is set and
known, perform the following steps:
1. Restart the NetServer.
2. During the boot process, press [DEL] to start the Setup Utility.
3. Use the down-arrow key to select User Password from the Main menu.
4. Press <Enter> to open the field selection.
When the field opens, the pop-up dialog box for Enter Password appears.
You can use a password of up to eight alphanumeric characters. Passwords
are not case sensitive. Symbols and other keys are ignored.
5. Type in a new password and press <Enter>.
The Confirm Password dialog box appears.
6. To confirm the password, type the new password again and press <Enter>.
The User Password in the Main menu is set to [Enabled].
7. To save and exit choose <F10> from the list of options.
A dialog appears asking you to confirm your decision.
8. Choose Yes and then press Enter.
Then the HP NetServer reboots.
Supervisor Password
If you have forgotten the Supervisor password, there is no provision for accessing
the Setup Utility and resetting the Supervisor Password. Therefore the only
method available to you is to clear CMOS. Refer to the "Clear CMOS" section in
Chapter 8, "Configuring the HP NetServer."
The NetServer will continue to function normally, but you will not be able to
access or change the NetServer configuration settings in the Setup Utility.
Troubleshooting
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