Brother MFC-5890CN User Manual page 170

Error Message
Unable to Scan XX
Unusable Device
Disconnect device
from front connector
& turn machine
off & then on
Unusable Device
Please Disconnect
USB Device.
Wrong Paper Size
158
Cause
The machine has a mechanical
problem.
— —
OR
A foreign object such as a clip or
ripped paper is in the machine.
A broken device has been
connected to the USB direct
interface.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct interface.
(For more information, visit us at
http://solutions.brother.com.)
Paper is not the correct size.
Action
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, disconnect the
machine from the power for several
minutes, then reconnect it. (The machine
can be turned off for approximately
24 hours without losing faxes stored in the
memory. See Transferring your faxes or
Fax Journal report on page 159.)
Unplug the device from the USB direct
interface, then press Power Save to turn
the machine off and then on again.
Unplug the device from the USB direct
interface.
-
(MFC 5890CN)
Check that the machine's Paper Size
setting matches the size of paper in the
tray. (See Paper Size on page 27.)
(MFC-6490CW)
Make sure the machine's Paper Size
setting matches the size of paper in the
tray. (See Paper Size and Type
(MFC-6490CW only) on page 27.)
Also, check that the machine is set to use
the tray with the paper size you want. (See
Tray use in Copy mode (MFC-6490CW
only) on page 28 and Tray use in Fax
mode (MFC-6490CW only) on page 28.)