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USER'S GUIDE
MFC-5890CN
MFC-6490CW
Version A
ARL/ASA/NZ
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   Summary of Contents for Brother MFC-5890CN

  • Page 1

    USER’S GUIDE MFC-5890CN MFC-6490CW Version A ARL/ASA/NZ Downloaded from ManualsPrinter.com Manuals...

  • Page 2

    Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 4: Table Of Contents

    Bringing your machine out of Power Save mode ..........25 Power Save setting..................25 Mode Timer......................26 Paper settings......................26 Paper Size and Type (MFC-5890CN only) ............26 Paper Size and Type (MFC-6490CW only) ...........27 Tray use in Copy mode (MFC-6490CW only) ..........28 Tray use in Fax mode (MFC-6490CW only) ..........28 Secure Paper Feed mode for A3 size Short Grain Paper ......29...

  • Page 5

    Entering Fax mode ....................40 Faxing from the ADF ..................40 Faxing from the scanner glass ..............41 Setting scanner glass size for faxing (MFC-5890CN only)......41 Setting scanner glass size for faxing (MFC-6490CW only) ......42 Colour fax transmission .................42 How to preview an outgoing fax ..............42 Cancelling a fax in progress ................42...

  • Page 6

    Receiving a Fax Receive modes ....................49 Choose the Receive Mode ..................49 Using receive modes ...................50 Fax only ......................50 Fax/Tel......................50 Manual......................50 External TAD ....................50 Receive mode settings ..................51 Ring Delay .....................51 F/T Ring Time (Fax/Tel mode only) ...............51 Fax Detect .....................52 Additional receiving operations................52 Printing a reduced incoming fax ..............52 Setting Receiving Priority ................53...

  • Page 7

    Telephone and External devices Voice operations ....................64 Tone or Pulse (Not Available for New Zealand) ..........64 Fax/Tel mode ....................64 Fax/Tel mode in Power Save condition ............64 Telephone Service for Australia................65 ® ® ® Telstra FaxStream Duet (Distinctive Ring)..........65 Caller ID......................67 How Does the Caller ID Work?..............67 The Caller ID is Stored in Your Machine Memory .........

  • Page 8

    Polling Polling overview....................87 Polling receive .....................87 Setup to receive polling .................87 Setup to receive polling with secure code .............87 Setup to receive delayed polling..............87 Sequential polling (Monochrome only) ............88 Polled transmit (Monochrome only) ..............89 Setup for polled transmit................89 Setup for polled transmit with secure code............89 Section III Copy Making copies How to copy ......................92...

  • Page 9

    Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ Operations..............104 Printing from a memory card or USB Flash memory drive without a PC..104 Scanning to a memory card or USB Flash memory drive without a PC ..104 Using PhotoCapture Center™...

  • Page 10

    Error and Maintenance messages..............153 Error animations Display ................159 Transferring your faxes or Fax Journal report ..........159 Document jam ....................160 Printer jam or paper jam (MFC-5890CN only) ..........161 Printer jam or paper jam (MFC-6490CW only) ..........163 Routine maintenance..................166 Replacing the ink cartridges ................166 Cleaning the outside of the machine ............169...

  • Page 11

    Menu and Features On-screen programming..................178 Menu table....................178 Memory storage...................178 Mode and menu keys ..................178 Menu table....................179 Entering Text ....................206 Specifications General ......................207 Print media......................209 Fax........................210 Copy ........................212 PhotoCapture Center™ ..................213 PictBridge ......................214 Scanner ......................215 Printer ........................216 Interfaces ......................217 Computer requirements ..................218 Consumable items .....................219 Network (LAN) ....................220 Wireless one-push configuration ..............221...

  • Page 12

    Downloaded from ManualsPrinter.com Manuals...

  • Page 13

    Section I General General Information Loading paper and documents General setup Security features Downloaded from ManualsPrinter.com Manuals...

  • Page 14: General Information

    Warnings tell you what to do to documentation prevent possible personal injury. Cautions specify procedures you Thank you for buying a Brother machine! must follow or avoid to prevent Reading the documentation will help you possible damage to the machine or make the most of your machine.

  • Page 15: Accessing The Software User's Guide And Network User's Guide

    Guide in HTML format. instructions below: This format is recommended for viewing on your computer. Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. PDF documents: User’s Guide for stand-alone operations, Software If the model name screen appears, click User’s Guide and Network User’s...

  • Page 16

    There are several ways you can scan documents. You can find the instructions as ® Turn on your Macintosh . Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. ® Scanning (For Windows 2000 ®...

  • Page 17: Accessing Brother Support (for Windows ® )

    SecureEasySetup™, Wi-Fi Protected click Brother Solutions Center. Setup™ or AOSS™, follow the steps in the Quick Setup Guide. For more information To visit our web site for original Brother about network setup please see the Network Supplies User’s Guide. (http://www.brother.com/original/), click Supplies Information.

  • Page 18: Mfc-6490cw Control Panel Overview

    Chapter 1 MFC-6490CW Control panel overview The MFC-5890CN and MFC-6490CW have the same control panel keys. Mem. 12:4 21.12.20 Note Most of the illustrations in this User’s Guide show the MFC-6490CW. 1 Fax and telephone keys: 3 Mode keys: Fax Preview Lets you preview incoming and outgoing Lets you access Fax mode.

  • Page 19

    General Information Mem. Mem. Mem. 12:45 12:45 12:45 21.12.2009 21.12.2009 21.12.2009 d or c 6 Power Save Press to scroll backward or forward to a Lets you put the machine into Power Save mode. menu selection. Stop/Exit Also, press to choose options. Stops an operation or exits from a menu.

  • Page 20: Lcd Screen Indications

    Chapter 1 LCD screen indications Basic Operations The LCD shows the current machine status The following steps show how to change a when the machine is idle. setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds.

  • Page 21: Loading Paper And Documents

    Loading paper and documents Loading paper and Note other print media • When you are using A3, Legal or Ledger size paper, press and hold the universal guide release button (1) as you slide out Note the front of the paper tray. (MFC-6490CW only) •...

  • Page 22

    Chapter 2 With both hands, gently press and slide Gently put the paper into the paper tray the paper side guides (1) and then the print side down and top edge in first. paper length guide (2) to fit the paper size. Check that the paper is flat in the tray.

  • Page 23

    Loading paper and documents Close the paper tray cover. Note Check that the paper is flat in the tray When you shorten Tray#1, take the paper and below the maximum paper mark (1). out of the tray. Then shorten the tray by pressing the universal guide release button (1).

  • Page 24: Loading Paper In Paper Tray #2 (mfc-6490cw Only)

    Chapter 2 Loading paper in paper With both hands, gently press and slide the paper side guides (1) and then the tray #2 (MFC-6490CW only) paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) Note on the paper side guides (1) and paper You can only use plain paper sizes A3,...

  • Page 25

    Loading paper and documents Gently adjust the paper side guides with Note both hands to fit the paper stack. If you are using Ledger, Legal or A3 size Make sure the paper side guides touch paper, press and hold the universal guide the sides of the paper.

  • Page 26

    Chapter 2 If you are using A3, Ledger or Legal size Close the paper tray cover and slowly paper, complete the following steps. push the paper tray into the machine. Pull Tray #1 out of the machine. Pull out the paper support (1) until it clicks and unfold the paper support flap (2).

  • Page 27: Loading Envelopes And Postcards

    Loading paper and documents Loading envelopes and How to load envelopes and postcards postcards Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible. About envelopes Note Use envelopes that weigh between 80 to 95 gsm.

  • Page 28: Removing Small Printouts From The Machine

    Chapter 2 Put envelopes or post cards in the paper If you have problems when printing on tray with the address side down and the envelopes, try the following suggestions: leading edge (top of the envelopes) in Make sure the flap is either to the side of first.

  • Page 29: Printable Area

    Loading paper and documents Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...

  • Page 30: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using Brother paper. (See table below.) The print quality can be affected by the type If Brother paper is not available in your of paper you use in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.

  • Page 31: Handling And Using Print Media

    Loading paper and documents Handling and using print Paper capacity of the paper tray media Up to 50 sheets of 80 gsm A4 paper. Transparencies and photo paper must be Store paper in its original packaging, and picked up from the output paper tray one keep it sealed.

  • Page 32: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 279.4 × 431.8 mm (11 × 17 in.) Cut Sheet Ledger 297 × 420 mm (11.7 × 16.5 in.) 215.9 ×...

  • Page 33

    Loading paper and documents Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper 0.08 to 0.15 mm 64 to 120 Sheet (MFC-6490CW) (Tray #2) Plain Paper 64 to 105 0.08 to 0.15 mm Inkjet Paper 0.08 to 0.25 mm 64 to 200 Glossy Paper...

  • Page 34: Loading Documents

    Paper: 80 gsm Unfold the ADF Document Support (1) Document Sizes Supported and the ADF Document Output Support Flap (2). Length: (MFC-5890CN) 148 to 355.6 mm (MFC-6490CW) 148 to 431.8 mm Width: (MFC-5890CN) 148 to 215.9 mm (MFC-6490CW)

  • Page 35: Using The Scanner Glass

    Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book one page at a time. Document Sizes Supported Length: (MFC-5890CN) Up to 297 mm Close the document cover. (MFC-6490CW) Up to 431.8 mm...

  • Page 36: Scannable Area

    Chapter 2 Scannable area The scannable area depends on the settings in the application you are using. The figures below show the unscannable area. Usage Document Top (1) Left (3) Size Bottom (2) Right (4) Ledger 3 mm 3.7 mm (MFC- 6490CW only)

  • Page 37: General Setup

    General setup Power Save mode Power Save setting To maintain print quality, prolong print head You can customize the machine's life, and provide the best ink cartridge Power Save key. The factory setting is economy, you should keep your machine Fax Receive:On.

  • Page 38: Mode Timer

    Press a or b to choose General Setup. Press OK. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Press Menu. Other Glossy or Transparency. Press OK. Press a or b to choose General Setup.

  • Page 39: Paper Size And Type (mfc-6490cw Only)

    A4. When you change the size of paper you choose Plain Paper, load in the machine, you will need to change Inkjet Paper, Brother BP71, the paper size setting at the same time so Other Glossy or your machine can fit an incoming fax on the Transparency.

  • Page 40: Tray Use In Copy Mode (mfc-6490cw Only)

    Chapter 3 Tray use in Copy mode Tray use in Fax mode (MFC-6490CW only) (MFC-6490CW only) You can change the default tray the machine You can change the default tray the machine will use for printing copies. will use for printing received faxes. To change the default setting follow the Auto Select will allow your machine to instructions below:...

  • Page 41: Secure Paper Feed Mode For A3 Size Short Grain Paper

    General setup Volume Settings Secure Paper Feed mode for A3 size Short Grain Paper Ring Volume If your printed pages have smudge problems when using A3 paper, your paper may be You can choose a range of ring volume short grain paper. Choose levels, from High to Off.

  • Page 42: Beeper Volume

    Chapter 3 Setting Daylight Beeper Volume Savings Time When the beeper is on, the machine will beep when you press a key, make a mistake or You can set the machine to change for after you send or receive a fax. daylight savings time.

  • Page 43: Sleep Mode

    General setup Sleep Mode LCD screen You can choose how long the machine must LCD Contrast be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any You can adjust the LCD contrast for a sharper operation is carried out on the machine.

  • Page 44: Setting The Dim Timer For The Backlight

    Chapter 3 Setting the Dim Timer for the backlight You can set how long the LCD backlight stays on after the last key press. Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose LCD Settings. Press OK.

  • Page 45: Security Features

    Press a or b to choose General Setup. Make a careful note of your password. If you Press OK. forget it, please call your Brother dealer for service. Press a or b to choose Function Lock. Print includes PC-Fax Send as well as all print jobs.

  • Page 46: Setting Up And Changing The Public User

    Chapter 4 Setting up and changing the Changing the password Public user Press Menu. Public users do not need to enter a password. Press a or b to choose You can set up one Public user. General Setup. Press OK. Press Menu.

  • Page 47: Setting Up And Changing Restricted Users

    Security features Setting up and changing Changing user name, password or settings for restricted users restricted users Press Menu. Setting up restricted users Press a or b to choose General Setup. You can set up users with restrictions and a Press OK.

  • Page 48: Turning Secure Function Lock On/off

    Chapter 4 Turning Secure Function Reset existing restricted users Lock on/off You can reset restricted users one by one. Press Menu. Note Press a or b to choose If you enter the wrong password, the LCD General Setup. will show Wrong Password. Re-enter Press OK.

  • Page 49: Switching Users

    Security features Switching users Reset all users This setting allows a restricted user to log on You can reset all settings and passwords for the machine when Secure Function Lock is the Public user and all restricted users. turned on. Press Menu.

  • Page 50

    Chapter 4 Downloaded from ManualsPrinter.com Manuals...

  • Page 51

    Section II Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports Polling Downloaded from ManualsPrinter.com Manuals...

  • Page 52: Section Ii Fax

    Glass ScanSize • You can send colour faxes up to A4 in size. (MFC-5890CN: See page 41.) (MFC-6490CW: See page 42.) Phone Book (See page 75.) Outgoing Call (See page 76.) Caller ID hist.

  • Page 53: Faxing From The Scanner Glass

    The documents can again). be up to A3 size for MFC-6490CW, and A4 The machine starts sending the size for MFC-5890CN. document. You cannot send colour faxes with multiple To send more than one page, press 1 pages.

  • Page 54: Setting Scanner Glass Size For Faxing (mfc-6490cw Only)

    Chapter 5 Setting scanner glass size for How to preview an outgoing faxing (MFC-6490CW only) To fax a A3, Letter, Legal or Ledger size You can preview a fax message before you document from the scanner glass, you need send it. You must set the Real Time to change the glass scan size setting.

  • Page 55: Broadcasting (monochrome Only)

    Broadcasting is when the same fax message for Groups, you can ‘broadcast’ faxes to is automatically sent to more than one fax as many as 216 (MFC-5890CN) or number. You can include Groups, 256 (MFC-6490CW) different numbers. One Touch, Speed Dial numbers and up to •...

  • Page 56: Cancelling A Broadcast In Progress

    Chapter 5 Additional sending Cancelling a Broadcast in progress operations Press Menu. Sending faxes using multiple Press a or b to choose Fax. settings Press OK. When you send a fax you can choose any Press a or b to choose combination of these settings: resolution, Remaining Jobs.

  • Page 57: Contrast

    Sending a Fax Contrast Changing fax resolution If your document is very light or very dark, you The quality of a fax can be improved by may want to change the contrast. For most changing the fax resolution. documents the factory setting Auto can be used.

  • Page 58: Dual Access (monochrome Only)

    Chapter 5 Dual access Overseas Mode (Monochrome only) If you are having difficulty sending a fax overseas due to possible interference on the You can dial a number and start scanning the telephone line, we recommend that you turn fax into memory—even when the machine is on the Overseas mode.

  • Page 59: Delayed Batch Transmission (monochrome Only)

    Sending a Fax Delayed Batch Transmission Setting your changes as a (Monochrome only) new default Before sending the delayed faxes, your You can save the fax settings for machine will help you economize by sorting Fax Resolution, Contrast, all the faxes in the memory by destination and Glass ScanSize and Real Time TX you scheduled time.

  • Page 60: Sending A Fax Manually

    Chapter 5 Sending a fax manually Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. Press (Fax). Load your document. To listen for a dial tone pick up the handset of an external telephone. Dial the fax number.

  • Page 61: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.

  • Page 62: Using Receive Modes

    Chapter 6 Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in one change the ring delay before using these of the following ways: modes.

  • Page 63: Receive Mode Settings

    Receiving a Fax Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay sets the number of times the sound. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 64: Fax Detect

    Paper Size setting. (See Paper Size and Type If Fax Detect is Off: (MFC-5890CN only) on page 26 or Paper If you are at the machine and answer a fax Size and Type (MFC-6490CW only) call by lifting the handset, press Mono Start on page 27.)

  • Page 65: Setting Receiving Priority

    Receiving a Fax Setting Receiving Priority If a A3 Colour fax is sent to your machine, your machine will receive either a A3 mono fax or a A4 Colour fax depending on the Receiving Priority setting. If you choose Mono(Max.A3), you will receive a A3 mono fax.

  • Page 66: Printing A Fax From The Memory

    Chapter 6 Memory Receive Printing a fax from the memory (Monochrome only) If you have chosen fax storage, you can still You can only use one Memory Receive print a fax from the memory when you are at operation at a time: your machine.

  • Page 67: Fax Forwarding

    Receiving a Fax Fax Forwarding Fax Storage When you choose Fax Forward, your If you choose Fax Storage, your machine machine stores the received fax in the stores the received fax in the memory. You memory. The machine will then dial the fax will be able to retrieve fax messages from number you have programmed and forward another location using the remote retrieval...

  • Page 68: Pc Fax Receive

    Chapter 6 PC Fax Receive Press Stop/Exit. Note If you turn on the PC-Fax Receive feature • PC Fax Receive is not supported in the your machine will store received faxes in ® memory and send them to your PC Mac OS automatically.

  • Page 69: Changing The Destination Pc

    Receiving a Fax Changing the destination PC Turning off Memory Receive Operations Press Menu. Press Menu. Press a or b to choose Fax. Press OK. Press a or b to choose Fax. Press OK. Press a or b to choose Setup Receive.

  • Page 70: Changing Memory Receive Operations

    Chapter 6 Fax Preview Changing Memory Receive Operations (Monochrome only) If received faxes remain in your machine’s How to preview a received fax memory when you change the Memory Receive Operations, the LCD will ask you You can view received faxes on the LCD by one of the following questions: pressing the Fax Preview key.

  • Page 71

    Receiving a Fax Using Fax Preview Press Stop/Exit. When a fax is open the control panel keys will When you receive a fax, you will see the pop- perform the operations shown below. up message on the LCD. (For example: New Fax(es): 02) Description Press Fax Preview.

  • Page 72: Changing The Settings To Turn Off Fax Preview

    Chapter 6 Remote Retrieval How to delete all faxes in the list Press Fax Preview. You can call your machine from any touch tone telephone or fax machine, then use the Press a or b to choose Delete All. remote access code and remote commands Press OK.

  • Page 73: Using Your Remote Access Code

    Receiving a Fax Using your Remote Access Code Dial your fax number from a touch tone telephone or another fax machine. When your machine answers, enter your remote access code (3 digits followed by ) at once. The machine signals if it has received messages: 1 long beep —...

  • Page 74: Remote Fax Commands

    Chapter 6 Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax Forwarding or Fax...

  • Page 75: Retrieving Fax Messages

    Receiving a Fax Retrieving fax messages Changing your Fax Forwarding number You can call your machine from any touch tone telephone and have your fax messages You can change the default setting of your fax sent to a machine. Before you use this forwarding number from another touch tone feature, you have to turn on Fax Storage.

  • Page 76: Telephone And External Devices

    Telephone and External devices Voice operations Fax/Tel mode in Power Save condition Voice calls can be made either with an extension or external telephone, by dialling When the machine is in Power Save mode manually, or by using Quick Dial numbers. you can receive faxes if the Power Save setting is Fax Receive:On.

  • Page 77: Telephone Service For Australia

    Telephone and External devices Telephone Service for What is the Advantage of using ® ® ® Telstra FaxStream Duet Function? Australia ® ® ® Using Telstra FaxStream Duet is the most efficient way to receive both fax and ® ® ®...

  • Page 78: Turning Off Distinctive Ring

    Chapter 7 ® ® ® How does Telstra FaxStream Duet Registering the Distinctive Ring Work? pattern Incoming calls to the voice number, will have Very Important! the standard ring pattern of long, long tone, After you have set the Distinctive Ring feature followed by a pause, repeated, while the new to on, the receive mode is set to Manual fax number will have a different ring pattern of...

  • Page 79: Caller Id

    Telephone and External devices Caller ID How Does the Caller ID Work? Caller ID is a telephone service that allows The Caller ID Appears on the Display the subscriber to see a display of the caller’s When Your Telephone Rings phone number or name as the telephone rings.

  • Page 80: Telephone Service For New Zealand

    Chapter 7 Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not FaxAbility hear the first ring of all incoming calls on the fax machine.

  • Page 81: Caller Id

    Telephone and External devices How to Turn FaxAbility OFF or ON Advantages of Caller ID For Business The FaxAbility function is designed to accommodate the FaxAbility service provided All businesses profit from a quicker response by Telecom. To change the setting, repeat to customer calls.

  • Page 82: Telephone Service For Some Countries

    Chapter 7 Telephone Service for Registering the Distinctive Ring pattern Some Countries Very Important! After you have set the Distinctive Ring feature Distinctive Ring (For to on, the receive mode is set to Manual Singapore and Hong Kong) automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must This machine feature lets you use the...

  • Page 83: Caller Id (for Singapore And Hong Kong)

    Telephone and External devices Connecting an external Caller ID (For Singapore and Hong Kong) TAD (telephone answering device) The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. Call your You may choose to connect an external telephone company for details.

  • Page 84: Connections

    Record the outgoing message on your Brother does not recommend the use of a external TAD. PABX line. PABX limitations in general can cause some functions of the fax machine not Set the TAD to answer calls.

  • Page 85: External And Extension Telephones

    Telephone and External devices External and extension If you answer a call and no one is on the line: telephones You should assume that you're receiving a manual fax. Connecting an external or Press l 5 1 (l 9 1 for New Zealand) and wait extension telephone for the chirp or until the LCD shows Receiving, and then hang up.

  • Page 86: Changing The Remote Codes

    Chapter 7 Remote Deactivation code Note If you receive a voice call and the machine is • If you are always disconnected when in F/T mode, it will start to sound the F/T accessing your external TAD remotely, try (double) ring after the initial ring delay. If you changing the Remote Activation Code and pick up the call on an extension telephone Remote Deactivation Code to another...

  • Page 87: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Speed Dialling Manual dialling Press (Phone Book). Press all of the digits of the fax or telephone number. You can also choose Phone Book by pressing (Fax). Press a or b to choose Search. Press OK.

  • Page 88: Search

    Chapter 8 Search Press a or b to choose Send a fax. Press OK. You can search for names you have stored in Press Mono Start or Colour Start. the One Touch and Speed Dial memory. Note Press (Phone Book). In Real Time Transmission the automatic You can also choose Phone Book by redial feature does not work when using...

  • Page 89: Caller Id History

    Dialling and storing numbers Storing numbers Caller ID history This feature requires the Caller ID subscriber You can set up your machine to do the service offered by many local telephone following types of easy dialling: One Touch, companies. (See Caller ID on page 67.) Speed Dial and Groups for broadcasting (See Caller ID on page 69.) (See Caller ID faxes.

  • Page 90

    Chapter 8 Do one of the following: Press a or b to choose the One Touch Dial number where you want to store the Enter the name (up to 16 characters) number. using the dial pad. Press OK. Press OK. Note (To help you enter letters, see One Touch Dial numbers begin with (for...

  • Page 91: Storing Speed Dial Numbers

    Storing Speed Dial numbers number (up to 20 digits). Press OK. You can store up to 80 (MFC-5890CN) or 100 (MFC-6490CW) 2-digit Speed Dial locations If you do not want to store a second with a name, and each name can have two number, press OK.

  • Page 92

    Chapter 8 Storing Speed Dial numbers from Storing Speed Dial numbers from the Outgoing Calls Caller ID history You can also store Speed Dial numbers from If you have the Caller ID subscriber service from your telephone company you can also the Outgoing Call history.

  • Page 93: Changing One Touch Or Speed Dial Names Or Numbers

    Dialling and storing numbers Changing One Touch or Do one of the following: Speed Dial names or numbers If you want to change the name, press a or b to choose Name. Press OK and enter the name (up to You can change a One Touch or Speed Dial 16 characters) using the dial pad.

  • Page 94: Setting Up Groups For Broadcasting

    Complete. uses up a One Touch key or Speed Dial Press OK. location. You can have up to six Groups, or you can assign up to 165 (MFC-5890CN), Press Stop/Exit. 205 (MFC-6490CW) numbers in a large Group. Note...

  • Page 95: Combining Quick Dial Numbers

    Dialling and storing numbers Combining Quick Dial Enter the new name (up to 16 characters) using the dial pad. numbers Press OK. (See Entering Text on page 206. For Sometimes you may want to choose from example, type NEW CLIENTS.) several long distance carriers when you make a call.

  • Page 96

    Chapter 8 Press a or b to choose l02. Press OK. Press OK to choose Send a fax. Press Mono Start or Colour Start. You will dial ‘555-7000 ’. To temporarily change a number, you can substitute part of the number with manual dialling using the dial pad.

  • Page 97: Printing Reports

    Report Press a or b to choose Transmission. You can use the Transmission Verification (MFC-5890CN) Report as proof that you sent a fax. This Press d or c to choose On, On+Image, report lists the time and date of transmission Off or Off+Image.

  • Page 98: Fax Journal (activity Report)

    Chapter 9 Reports Fax Journal (activity report) You can set the machine to print a journal at The following reports are available: specific intervals (every 50 faxes, 6, 12 or XMIT Verify 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by Prints a Transmission Verification Report following the steps in How to print a report...

  • Page 99: Polling

    Secure Polling lets you restrict who can get the time you entered. the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.

  • Page 100: Sequential Polling (monochrome Only)

    Chapter 10 Sequential polling Press Mono Start. The machine polls each number or (Monochrome only) group in turn for a document. Press Stop/Exit while the machine is dialling Sequential polling lets you request to cancel the polling process. documents from several fax machines in one operation.

  • Page 101: Polled Transmit (monochrome Only)

    Polled transmit lets you set up your machine the documents you set up to be polled. to wait with a document so another fax Secure Polling only works with Brother fax machine can call and retrieve it. machines. If another person wants to retrieve...

  • Page 102

    Chapter 10 Downloaded from ManualsPrinter.com Manuals...

  • Page 103: Section Iii Copy

    Section III Copy Making copies Downloaded from ManualsPrinter.com Manuals...

  • Page 104: Making Copies

    Making copies How to copy Note • The default setting is Fax mode. You can Entering Copy mode change the amount of time that the machine stays in Copy mode after the last copy operation. (See Mode Timer on page 26.) When you want to make a copy, press •...

  • Page 105: Copy Settings

    You can save some of the settings that the paper size you set. you use most often by setting them as (MFC-5890CN only) default. These settings will stay until you change them again. (See Setting your If you use this setting, use the scanner glass.

  • Page 106: Making N In 1 Copies Or A Poster

    • Fit to Page is not available for a Legal Enlarge/Reduce and size document. Skew Adjustment are not available with Page Layout. • (MFC-5890CN) 4 in 1 and Poster (3 × 3) are not available if you are using A3 or Ledger size paper. Downloaded from ManualsPrinter.com Manuals...

  • Page 107

    Press a or b to choose Page Layout. If you are using the scanner glass, go to step h. (MFC-5890CN) Press d or c to choose Off(1 in 1), After the machine scans the page, press 1 to scan the next page.

  • Page 108: Sorting Copies Using The Adf

    Chapter 11 Sorting copies using the ADF If you are copying from the scanner glass, place the document face down in the direction shown below: You can sort multiple copies. Pages will be sorted in the order 321, 321, 321, and so on. 2 in 1 (P) Press (Copy).

  • Page 109: Paper Options

    Press a or b to choose Paper Type. Press a or b to choose Tray Select. Press d or c to choose Plain Paper, Press d or c to choose Tray#1 or Inkjet Paper, Brother BP71, Tray#2. Other Glossy or Transparency. Press OK.

  • Page 110: Skew Adjustment (mfc-6490cw Only)

    Chapter 11 Skew Adjustment Book Copy (MFC-6490CW only) Book copy corrects dark borders and skew. Your machine can correct the data If your copy is scanned skewed, your automatically or you can make specific machine can correct the data automatically. corrections.

  • Page 111: Watermark Copy

    Making copies Watermark Copy Using data from a media card or USB Flash memory drive data You can place a logo or text into your document as a Watermark. You can select Press (Copy). one of the template watermarks, data from your media cards or USB Flash memory Load your document.

  • Page 112: Setting Your Changes As A New Default

    Chapter 11 Setting your changes as a Using a scanned paper document as your watermark new default Press (Copy). You can save the copy settings for Quality, Enlarge/Reduce, Tray Select (MFC- Enter the number of copies you want. 6490CW only), Brightness, Contrast, Page Layout or Skew Adjustment Press a or b to choose (MFC-6490CW only) that you use most often...

  • Page 113: Out Of Memory' Message

    Making copies ‘Out of Memory’ message If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Mono Start or Colour Start to copy the scanned pages. You will need to clear some jobs from the memory before you can continue.

  • Page 114

    Chapter 11 Downloaded from ManualsPrinter.com Manuals...

  • Page 115: Section Iv Direct Photo Printing

    Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera Downloaded from ManualsPrinter.com Manuals...

  • Page 116: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    USB Flash memory drive PhotoCapture Center™ Using a memory card or USB Flash memory drive Operations Your Brother machine has media drives (slots) Printing from a memory card for use with the following popular digital camera ® ®...

  • Page 117: Memory Cards Or A Usb Flash Memory Drive Folder Structure

    Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash Please be aware of the following: memory drive folder structure When printing Print Index or Print Images, the PhotoCapture Center™ will print all the valid images, even if one or Your machine is designed to be compatible more images have been corrupted.

  • Page 118: Getting Started

    Chapter 12 Getting started Photo Capture key indications: Firmly put a memory card or USB Flash memory drive into the correct slot. Photo Capture light is on, the memory card or USB Flash memory drive is correctly inserted. 2 3 4 5 Photo Capture light is off, the memory 1 USB Flash memory drive card or USB Flash memory drive is not...

  • Page 119: Entering Photocapture Mode

    Printing photos from a memory card or USB Flash memory drive Print Images Entering PhotoCapture mode After you insert the memory card or USB View Photo(s) Flash memory drive, press the (Photo Capture) key to illuminate it in You can preview your photos on the LCD blue and display the PhotoCapture options on before you print them.

  • Page 120: Print Index (thumbnails)

    (such as No.1, No.2, choose the type of paper you are No.3, and so on). using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. Press a or b to choose Paper Size and press d or c to choose the paper size you are using, A4 or Letter.

  • Page 121: Printing Photos

    Printing photos from a memory card or USB Flash memory drive Printing Photos Enhance Photos Before you can print an individual image, you You can edit and add effects to your photos have to know the image number. and view them on the LCD before printing. Make sure you have put a memory card Note or USB Flash memory drive in the...

  • Page 122

    Chapter 12 Enhance Skin Tone Enhance Scenery Enhance Skin-Tone is best used for adjusting Enhance Scenery is best used for adjusting portrait photographs. It detects human skin landscape photographs. It highlights green colour in your photos and adjusts the image. and blue areas in your photo, so that the landscape looks more sharp and vivid.

  • Page 123

    Printing photos from a memory card or USB Flash memory drive Remove Red-Eye Monochrome The machine detects eyes in your photos and You can convert your photo to monochrome. will attempt to remove red-eye from your photo. Make sure you have put a memory card or USB Flash memory drive in the Note correct slot.

  • Page 124: Search By Date

    Chapter 12 Search by Date Enter the number of copies you want using the dial pad. You can find your photos based on date. Do one of the following: Make sure you have put a memory card Change the print settings. (See or USB Flash memory drive in the page 114.) correct slot.

  • Page 125: Trimming

    Printing photos from a memory card or USB Flash memory drive Trimming DPOF printing You can trim your photo and print a part of the DPOF stands for Digital Print Order Format. image. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Note Film Co.

  • Page 126: Photocapture Center™ Print Settings

    Print Quality Normal/Photo (Not available for DPOF printing) — Paper Type Plain Paper/Inkjet Paper/ Brother BP71/Other Glossy (When A4 or Letter is chosen) Paper Size 10x15cm/13x18cm/ A4/A3/Letter/Ledger 8 x 10cm/ 9 x 13cm/ 10 x 15cm/13 x 18cm/ 15 x 20cm/Max. Size —...

  • Page 127: Print Speed And Quality

    10 x 15cm Paper Type Press a or b to choose Paper Type. Press d or c to choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. 13 x 18cm 15 x 20cm Max. Size Press OK.

  • Page 128: Adjusting Brightness, Contrast And Colour

    Chapter 12 Adjusting Brightness, Press a or b to choose White Balance, Sharpness or Contrast and Colour Color Density. Press d or c to adjust the degree of the Brightness setting. Press OK. Press a or b to choose Brightness. Do one of the following: Press d or c to make a darker or lighter If you want to customize another...

  • Page 129: Cropping

    Printing photos from a memory card or USB Flash memory drive Cropping Borderless printing If your photo is too long or wide to fit the This feature expands the printable area to the available space on your chosen layout, part edges of the paper.

  • Page 130: Setting Your Changes As A New Default

    Chapter 12 Scan to a memory card Setting your changes as a new default or USB Flash memory drive You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change Entering Scan mode them again.

  • Page 131

    Printing photos from a memory card or USB Flash memory drive Press d or c to choose Quality Selectable File Color 150 dpi, Color 300 dpi, Format Color 600 dpi, B/W 200x100 dpi or B/W 200 dpi. JPEG / PDF Color 150 dpi Press OK.

  • Page 132: Glass Scan Size (mfc-6490cw Only)

    Chapter 12 Glass Scan Size How to set a new default (MFC-6490CW only) You can set your own default setting. To scan a Letter, Legal, Ledger, or A3 size Press (Scan). document, you need to change the Glass ScanSize setting. The default Press a or b to choose setting is A4.

  • Page 133: Understanding The Error Messages

    USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com. This message will also appear if you connect a broken device to the USB direct interface.

  • Page 134: Printing Photos From A Camera

    Plain Paper, Glossy Paper, Inkjet Paper, Printer Settings (Default setting) Layout Borderless: On, Borderless: Off, Printer Settings (Default Your Brother machine supports the setting) PictBridge standard, allowing you to connect DPOF setting to and print photos directly from any PictBridge compatible digital camera.

  • Page 135: Printing Images

    Printing photos from a camera Printing Images DPOF printing DPOF stands for Digital Print Order Format. Note Major digital camera manufacturers (Canon Remove any memory cards or USB Flash Inc., Eastman Kodak Company, Fuji Photo memory drive from the machine before Film Co.

  • Page 136: Printing Photos Directly From A Digital Camera (without Pictbridge)

    Chapter 13 Printing photos Printing Images directly from a digital Note camera (without Remove any memory cards or USB Flash PictBridge) memory drive from the machine before connecting a digital camera. If your camera supports the USB Mass Make sure that your camera is turned Storage standard, you can connect your off.

  • Page 137: Understanding The Error Messages

    Printing photos from a camera Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 138

    Chapter 13 Downloaded from ManualsPrinter.com Manuals...

  • Page 139: Section V Software

    Section V Software Software and Network features Downloaded from ManualsPrinter.com Manuals...

  • Page 140: Software And Network Features

    Wired and Wireless Network (MFC-6490CW only) ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your How to read HTML User’s Guide CD-ROM drive. This is a quick reference for using the HTML User’s Guide. Double-click the Documentation icon.

  • Page 141

    Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary Downloaded from ManualsPrinter.com Manuals...

  • Page 142: A Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10°...

  • Page 143: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. Note If there are faxes in the machine's memory, you need to print them or save them before you unplug the machine from the AC power outlet for more than 24 hours.

  • Page 144

    DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands in front of the machine under the scanner cover. Doing this may cause injury.

  • Page 145

    Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover.

  • Page 146

    If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket.

  • Page 147: Important-for Your Safety

    Safety and Legal When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.

  • Page 148: International Energy Star ® Compliance Statement

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. Downloaded from ManualsPrinter.com Manuals...

  • Page 149: Important Information For Australia

    Safety and Legal Important Information for Australia Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass.

  • Page 150: Important Information For New Zealand

    16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed.

  • Page 151

    Safety and Legal 12 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.

  • Page 152

    23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some telephones are not compatible. Since noise or speech from the telephone can upset dialling from this unit, errors may result if the devices are used together in other than quiet conditions. 24 Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196 ”...

  • Page 153: Important Information For Some Countries

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Downloaded from ManualsPrinter.com Manuals...

  • Page 154

    This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

  • Page 155: Legal Limitations For Copying

    Safety and Legal Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.

  • Page 156: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

  • Page 157: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

  • Page 158

    Clean the print head. (See Cleaning the print head on page 172.) or graphics. Make sure that you are using Brother Original Innobella™ ink. Try using the recommended types of paper. (See Acceptable paper and other print media on page 18.) The machine prints blank pages.

  • Page 159: Printing Received Faxes

    Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo properly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 160: Receiving Faxes

    Telephone Line or Connections Difficulty Suggestions Dialling does not work. (No dial Make sure the machine is plugged in and not in Power Save mode. tone) Check the line cord connections. (Not available in New Zealand) Change the Tone/Pulse setting. (See the Quick Setup Guide.) Lift the external telephone’s handset, (or the machine’s handset or cordless handset if available), and then dial the number to send a manual fax.

  • Page 161: Handling Incoming Calls

    Difficulty Suggestions TWAIN/WIA errors appear when Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In starting to scan. PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.

  • Page 162

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

  • Page 163

    For Windows XP SP2 and Windows Vista users, see Firewall settings in the Software User’s Guide on the CD-ROM. ® For Windows XP SP1 users, please visit the Brother Solutions Center. (http://solutions.brother.com) Your computer cannot find your ® <Windows users>...

  • Page 164: Dial Tone Detection

    Dial Tone detection Telephone line interference When you send a fax automatically, by If you are having problems sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the telephone line, you can change the number.

  • Page 165: Error And Maintenance Messages

    You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message...

  • Page 166

    If you are using non Brother Replace the cartridge with a Brother Original ink the machine may not Original ink cartridge. If the error message detect the ink cartridge.

  • Page 167

    Troubleshooting and Routine Maintenance Error Message Cause Action One or more of the ink cartridges Order a new ink cartridge. You can Ink low are running out of ink. If a sending continue printing until the LCD shows machine has a colour fax to send, Cannot Print.

  • Page 168

    The paper is jammed in the Remove the jammed paper by following machine. the steps in Printer jam or paper jam (MFC-5890CN only) on page 161 or Printer jam or paper jam (MFC-6490CW only) on page 163. The jam clear cover...

  • Page 169

    Open the Jam Clear Cover (at the back of the machine) and remove the jammed paper. (See Printer jam or paper jam (MFC-5890CN only) on page 161.) Make sure the paper length guide is adjusted to the correct paper size. Do not extend the paper tray when you load A5 or smaller size paper.

  • Page 170

    Please Disconnect connected to the USB direct interface. USB Device. (For more information, visit us at http://solutions.brother.com.) Paper is not the correct size. Wrong Paper Size (MFC 5890CN) Check that the machine’s Paper Size setting matches the size of paper in the tray.

  • Page 171: Error Animations Display

    Troubleshooting and Routine Maintenance Error animations Display Transferring faxes to another fax machine Error animations display step-by-step If you have not set up your Station ID, you instructions when paper gets jammed. You cannot enter fax transfer mode. (See Enter can read the steps at your own pace by personal information (station ID) in the Quick pressing c to see the next step and d to go...

  • Page 172: Document Jam

    Document jam Make sure you have set PC Fax Receive on the machine. (See PC Fax Receive on page 56.) Documents can jam in the ADF unit if they are If faxes are in the machine’s memory not inserted or fed properly, or if they are too when you set up PC Fax Receive, the long.

  • Page 173: Printer Jam Or Paper Jam (mfc-5890cn Only)

    Troubleshooting and Routine Maintenance Printer jam or paper jam Document is jammed inside the ADF unit (MFC-5890CN only) Take out any paper from the ADF that is Take out the jammed paper depending on not jammed. where it is jammed in the machine. Open and close the scanner cover to clear the error.

  • Page 174

    Open the Jam Clear Cover (1) from the Using both hands, use the finger holds back of the machine. Pull the jammed on both sides of the machine to lift the paper out of the machine. scanner cover (1) until it locks securely in the open position.

  • Page 175: Printer Jam Or Paper Jam (mfc-6490cw Only)

    Troubleshooting and Routine Maintenance Printer jam or paper jam Lift the scanner cover to release the lock (1). Gently push the scanner cover (MFC-6490CW only) support down (2) and close the scanner cover (3). Take out the jammed paper depending on where it is jammed in the machine.

  • Page 176

    Pull out the jammed paper (1) and press Open the Outer Rear Cover (1) from the Stop/Exit. back of the machine. Pull the jammed paper out of the machine. Reset the machine by lifting the scanner cover from the front of the machine and then close it.

  • Page 177

    Troubleshooting and Routine Maintenance Close the Inner Rear Cover (1) if it is Using both hands, use the finger holds open like the illustration below. on both sides of the machine to lift the scanner cover (1) into the open position. Make sure that there is no jammed paper left in the corners of the machine.

  • Page 178: Routine Maintenance

    Routine maintenance Gently close the scanner cover (1) using the finger holds on both sides of it. Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges.

  • Page 179: Cannot Print

    Press the lock release lever as shown to optimum performance and reliability when release the ink cartridge indicated on used with genuine Brother Branded ink the LCD. Remove the cartridge from the cartridges. Brother cannot guarantee this machine.

  • Page 180

    Turn the green knob on the protective Gently push the ink cartridge until it yellow cap clockwise until it clicks to clicks, and then close the ink cartridge release the vacuum seal, then remove cover. the cap (1). The machine will automatically reset the ink dot counter.

  • Page 181: Cleaning The Outside Of The Machine

    Troubleshooting and Routine Maintenance Cleaning the outside of the CAUTION machine DO NOT take out ink cartridges if you do not need to replace them. If you do so, it CAUTION may reduce the ink quantity and the machine will not know the quantity of ink left Use neutral detergents.

  • Page 182: Cleaning The Scanner Glass

    Cleaning the scanner glass Wipe the outside of the machine with a soft cloth to remove dust. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.

  • Page 183: Cleaning The Machine Printer Platen

    Pull the paper trays completely out of WARNING the machine. Be sure to unplug the machine from the (MFC-5890CN) electrical socket before cleaning the printer Unplug the machine from the electrical platen. socket and open the Jam Clear Cover (1) at the back of the machine.

  • Page 184: Cleaning The Print Head

    If you clean the print head at least five Close the Jam Clear Cover properly. times and the print has not improved, try installing a new genuine Brother Branded (MFC-6490CW) replacement cartridge for each problem Close the Inner Rear Cover and the colour.

  • Page 185

    2 to choose No. procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer. <Black> Poor CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 186: Checking The Print Alignment

    Checking the print alignment Checking the ink volume You may need to adjust the print alignment Although an ink volume icon appears on the after transporting the machine, if your printed LCD, you can use the Ink Management key text becomes blurred or images become to see a large graph showing the ink that is faded.

  • Page 187: Machine Information

    Troubleshooting and Routine Maintenance Machine Information Packing and shipping the machine Checking the serial number When you transport the machine, use the You can see the machine’s serial number on packing materials that came with your the LCD. machine. Follow the instructions below to properly pack your machine.

  • Page 188

    (MFC-5890CN) CAUTION Lift the scanner cover (1) to release the lock. Gently push the scanner cover Make sure that the plastic tabs on both support down (2) and close the scanner sides of the green protective part (1) have cover (3).

  • Page 189

    Pack the machine and the printed materials in the original carton with the original packing material as shown below. Do not pack the used ink cartridges in the carton. (MFC-5890CN) Close the carton and tape it shut. Downloaded from ManualsPrinter.com Manuals...

  • Page 190: C Menu And Features

    Menu and Features On-screen Mode and menu keys programming Access the main menu. Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.

  • Page 191: Menu Table

    30Secs 1Min 2Mins* 5Mins — Sets the type of paper in Paper Type Plain Paper* the paper tray. (MFC-5890CN) Inkjet Paper Brother BP71 Other Glossy Transparency — Sets the size of the paper Paper Size in the paper tray. (MFC-5890CN)

  • Page 192

    Sets the size and type of General Setup Tray Setting Tray#1 Paper Type paper in paper tray #1. (Continued) (MFC-6490CW) (Options) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size (Options) 10x15cm Letter Legal Ledger Sets the size of the paper Tray#2 Paper Type in the paper tray #2.

  • Page 193

    Menu and Features Level1 Level2 Level3 Options Descriptions Page Choose the tray that will be General Setup Tray Setting Tray Use:Copy Tray#1* used for Copy mode. (Continued) (MFC-6490CW) Tray#2 (Continued) Choose the tray that will be Tray Use:Fax Tray#1 used for Fax mode. Tray#2 Auto Select* Adjusts the ring volume.

  • Page 194

    Level1 Level2 Level3 Options Descriptions Page — You can choose how long General Setup Sleep Mode 1Min the machine will remain (Continued) 2Mins idle before it goes into sleep mode. 3Mins 5Mins 10Mins* 30Mins 60Mins A3 - Short Grain — Turn on this setting when you use A3 short grain paper.

  • Page 195

    PC. If you choose Fax Forward or PC Fax Receive, you can turn on the safety feature Backup Print. Initial setup for Report Setting Transmission Transmission Verification On+Image (MFC-5890CN) Report and Fax Journal Off* Report. Off+Image Transmission On+Image (MFC-6490CW) Off*...

  • Page 196

    Level1 Level2 Level3 Options Descriptions Page Remaining Jobs — — Check which jobs are in the memory and lets you (Continued) cancel chosen jobs. Adjusts the modem speed Miscellaneous Compatibility High* to help resolve Normal transmission problems. Basic(for VoIP) Use with phone company Distinctive distincive ringing service (Not available in...

  • Page 197: Network Menu

    Menu and Features Network menu Level1 Level2 Level3 Level4 Options Descriptions Chooses the Network Wired LAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255]. Enter the IP IP Address address. [000-255]. [000-255]. [000-255] [000-255].

  • Page 198

    Wired LAN TCP/IP IPv6 Disable the IPv6 (Continued) (Continued) (Continued) Off* protocol. If you want to use the IPv6 protocol, visit http://solutions. brother.com for more information. — Chooses the Ethernet Auto* Ethernet link 100B-FD mode. 100B-HD 10B-FD 10B-HD Chooses the...

  • Page 199

    Menu and Features Level1 Level2 Level3 Level4 Options Descriptions Specifies the IP Network WLAN TCP/IP DNS Server (Primary) address of the 000.000.000.000 (Continued) (MFC-6490CW) (Continued) primary or (Secondary) (Continued) secondary 000.000.000.000 server. Automatically APIPA allocates the IP address from the link-local address range.

  • Page 200

    (Continued) (MFC-6490CW) 60 characters) (Available as a Enter the SMTP Setup Server SMTP Server Name download for (Up to 30 characters) server address. MFC-5890CN) IP Address [000 255]. [000 255]. [000 255]. [000 255] [00001-65535] Enter the SMTP SMTP Port port number.

  • Page 201

    Del Error Mail mails (Continued) (MFC-6490CW) (Continued) automatically. (Available as a Receives Notification download for notification MFC-5890CN) messages. Off* (Continued) — Displays the Setup Mail TX Sender Subject subject that is attached to the Internet Fax data. Limits the size of...

  • Page 202

    — — Sets the time Network Time Zone UTC+XX:XX zone for your (Continued) (MFC-6490CW) country. (Available as a download for MFC-5890CN) — — You can choose Network I/F Wired LAN* the network (MFC-6490CW) WLAN connection type. — — Restores all...

  • Page 203

    Menu and Features Menu ( ) (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports XMIT Verify reports. — — Help List — Quick Dial Alphabetical Order Numerical Order — — Fax Journal — —...

  • Page 204

    Fax ( Level1 Level2 Level3 Options Descriptions Page — — Sets the resolution for Fax Resolution Standard* outgoing faxes. Fine S.Fine Photo — — Changes the lightness or Contrast Auto* darkness of faxes you send. Light Dark — — Sets the glass scan size to Glass ScanSize Fax.

  • Page 205

    Off* this to On. — — Adjust the scan area of the Glass ScanSize scanner glass to the size of (MFC-5890CN) Letter the document. — — You can save your fax Set New Default settings. —...

  • Page 206

    Numerical Order (Available as a Chooses the file format to download for Quality Color 150 dpi* send the scanned data via MFC-5890CN) Color 300 dpi E-mail server. Color 600 dpi B/W 200x100 dpi B/W 200 dpi (If you chose File Type...

  • Page 207

    Menu and Features Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a monochrome Scan to File or a colour document into Software your computer. User's Guide on the CD-ROM — You can choose the scan Scan to Media Quality Color 150 dpi* (when a memory...

  • Page 208

    Level1 Option1 Option2 Option3 Descriptions Page — — Enter the name that you want Scan to FTP (Profile Name) to use for the profile of the Software FTP server. This name will be User's displayed on the LCD screen. Guide on the Chooses the file format to Manual...

  • Page 209

    Tray#2 — — Choose the paper type that Paper Type Plain Paper* matches the paper in the Inkjet Paper tray. Brother BP71 Other Glossy Transparency — — Choose the paper size that Paper Size matches the paper in the tray.

  • Page 210

    Level1 Level2 Level3 Options Descriptions Page — — Adjusts the brightness of Brightness Light copies. Dark — — Adjusts the contrast of Contrast copies. — — You can choose to stack or Stack/Sort Stack* sort multiple copies. Sort — (MFC-6490CW) You can make N in 1, Page Layout Off(1 in 1)*...

  • Page 211

    Menu and Features Level1 Level2 Level3 Options Descriptions Page (If you choose On, You can place a logo or text Watermark Copy Watermark Copy see the into your document as a Off* watermark copy Watermark. — Current Setting settings in the following table.) —...

  • Page 212

    Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page — Places a text into your Template Text CONFIDENTIAL* document as a Watermark DRAFT using a template. COPY Position Pattern Size Small Medium* Large Angle -90° -45°* 0° 45° 90° Transparency Colour Orange Yellow...

  • Page 213

    Menu and Features Option1 Option2 Option3 Option4 Descriptions Page (Select image Places a logo or text into Media Position from media.) your document as a Watermark using an image from removable media. Pattern Size Small Medium* Large Angle -90° -45°* 0°...

  • Page 214: Photo Capture

    You can print a thumbnail Print Index Layout Format 6 Images/Line* page. 5 Images/Line Paper Type Plain Paper* Inkjet Paper Brother BP71 Other Glossy Paper Size Letter — — See the print You can print an individual Print Photos settings in the image.

  • Page 215: Print Settings

    Normal (Not available for Photo* DPOF printing) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* (When A4 or — Choose the paper and print Paper Size 10x15cm* Letter is chosen) size. 13x18cm...

  • Page 216

    Option1 Option2 Option3 Option4 Descriptions Page — — Crops the image around the Cropping margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping. — — Expands the printable area Borderless to fit the edges of the paper.

  • Page 217: Phone Book

    Menu and Features Phone Book ( ) Level1 Level2 Level3 Options Descriptions Page — — You can dial by pressing Search Alphabetical only a few keys (and Start). Order Numerical Order — — — Stores One Touch Dial Set One Touch numbers, so you can dial by Dial pressing only a few keys...

  • Page 218: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 219: D Specifications

    Memory Capacity 64 MB LCD (liquid crystal display) Wide 3.3 in. (83.8 mm) Colour LCD Power Source AC 220 to 240V 50/60Hz Power Consumption (MFC-5890CN) Power Save Mode: Average 0.8 W Sleep Mode: Average 4.5 W Standby: Average 6 W...

  • Page 220

    Temperature: 20° C - 30° C Humidity: 50% - 70% Paper: 80 gsm Paper Tray #1 150 Sheets 80 gsm (MFC-5890CN and MFC-6490CW) Paper Tray #2 250 Sheets 80 gsm (MFC-6490CW) This depends on printing conditions. Downloaded from ManualsPrinter.com Manuals...

  • Page 221: Print Media

    Specifications Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper transparencies and envelopes Paper size: Ledger, A3, Letter, Legal, Executive, A4, A5, A6, JIS B4, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 10×15cm, Photo L, Photo 2L, Index card and Post card Width: 89 mm - 297 mm...

  • Page 222: Fax

    Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 33600 bps Document Size (MFC-5890CN) ADF Width: 148mm to 215.9 mm ADF Length: 148mm to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm (MFC-6490CW) ADF Width: 148 mm to 297 mm ADF Length: 148 mm to 431.8 mm...

  • Page 223: Automatic Redial

    Monochrome only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 224: Copy

    Monochrome: Up to 23 pages/minute (A4 paper) Colour: Up to 20 pages/minute (A4 paper) Resolution Scans up to 1200×1200 dpi Prints up to 1200×1200 dpi Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document. Downloaded from ManualsPrinter.com Manuals...

  • Page 225: Photocapture Center

    Specifications PhotoCapture Center™ ® Compatible Media CompactFlash (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.) ® Memory Stick Memory Stick Pro™ Memory Stick Duo™ with adapter Memory Stick Micro (M2) with adapter SDHC microSD with adapter...

  • Page 226: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information. Interface USB direct interface Downloaded from ManualsPrinter.com Manuals...

  • Page 227: Scanner

    XP Professional x64 Edition. ® ® Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows XP and Windows Vista (resolution up to 19200 × 19200 dpi can be selected by using the Brother scanner utility) Downloaded from ManualsPrinter.com Manuals...

  • Page 228: Printer

    ® Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi Resolution 1200 × 2400 dpi 1200 × 1200 dpi 600 × 600 dpi 600 × 300 dpi 600 ×...

  • Page 229: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 2.0 m. Ethernet UTP cable category 5 or greater. LAN cable Wireless LAN Your machine supports IEEE 802.11b/g wireless communication (MFC-6490CW) with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode.

  • Page 230: Computer Requirements

    For the latest driver updates, visit Microsoft Internet Explorer 5.5 or greater. http://solutions.brother.com/ For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to All trademarks, brand and product names are 19200 x 19200 dpi. property of their respective companies.

  • Page 231: Consumable Items

    <Standard Yellow> LC67Y, <High Yield Yellow> LC67HY-Y What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 232: Network (lan)

    Yes (simple setup with your Wi-Fi Protected Setup™-capable access point/router) See the Computer Requirements chart on page 218. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. Downloaded from ManualsPrinter.com Manuals...

  • Page 233: Wireless One-push Configuration

    Specifications Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings.

  • Page 234: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) CNG tones The document can be placed in the ADF The special tones (beeps) sent by fax...

  • Page 235

    Group number F/T Ring Time A combination of One Touch and The length of time that the Brother Speed Dial numbers that are stored on a machine rings (when the Receive Mode One Touch key or in a Speed Dial location setting is Fax/Tel) to notify you to pick up for Broadcasting.

  • Page 236

    Memory Receive Polling Receives faxes into the machine's The process of a fax machine calling memory when the machine is out of paper. another fax machine to retrieve waiting fax messages. Menu mode Pulse (Not available in New Zealand) Programming mode for changing your machine's settings.

  • Page 237

    Glossary Ring Volume Transmission Volume setting for the machine's ring. The process of sending faxes over the phone lines from your machine to the Scan to Media receiving fax machine. You can scan a monochrome or colour Transmission Verification Report document into a memory card or USB Flash memory drive.

  • Page 238: Index

    Index page layout (N in 1) ......94 paper size ..........97 paper type ..........97 Access codes, storing and dialling ...83 quality ........... 93 ADF (automatic document feeder) ..22 return to default ........100 Answering machine (TAD) .......71 set new default ........

  • Page 239

    from external telephone ....73 into PC ..........56 printing from memory ......54 Envelopes ........15 reducing to fit on paper ..... 52 Error messages on LCD ......153 retrieving from a remote site ..62 B&W Print Only ........153 Ring Delay, setting ......

  • Page 240

    Ink cartridges Network checking ink volume ......174 Printing ink dot counter ........166 See Network User's Guide on the replacing ..........166 CD-ROM..........Innobella™ ..........219 Scanning See Software User's Guide on the CD-ROM..........Jacks external telephone ......71 One touch TAD (answering machine) ....71 setting up ..........

  • Page 241

    Print settings setting up Groups for Brightness ........116 Broadcasting ........82 Colour enhancement .......116 One Touch Dial Contrast ...........116 custom scan profile ......77 Paper type & size ......115 setting up ........... 77 Quality ........114 Search ..........76 Return to factory setting ....118 Speed Dial Set new default ........118 changing ........78...

  • Page 242

    Troubleshooting ........145 checking ink volume ......174 document jam ........160 Safety Instructions .........131 error messages on LCD ..... 153 Scannable area ........24 if you are having difficulty Scanning copying ..........149 See Software User's Guide on the document jam ........160 CD-ROM.

  • Page 243: For Australia Only

    Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)

  • Page 244

    Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. Downloaded from ManualsPrinter.com Manuals...

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Mfc-6490cw

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