Brother MFC5890CN Service Manual
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Brother MFC5890CN Service Manual

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Table of Contents

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MODEL: MFC5890CN
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
August 2010
SM-FAX097
8CAH17(4)
Inkjet MFC
SERVICE MANUAL
MFC5895CW
Confidential

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Table of Contents
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Summary of Contents for Brother MFC5890CN

  • Page 1 Inkjet MFC SERVICE MANUAL MODEL: MFC5890CN MFC5895CW Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times. August 2010 SM-FAX097 8CAH17(4) Confidential...
  • Page 2 Specifications are subject to change without notice. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation.
  • Page 3 Preface This Service Manual is intended for use by service personnel and details the specifications, construction, theory of operation, and maintenance for the Brother machines noted on the front cover. It includes information required for troubleshooting and service--disassembly, reassembly, and lubrication--so that service personnel will be able to understand equipment function, repair the equipment in a timely manner and order spare parts as necessary.
  • Page 4 How this manual is organized This manual is made up of nine chapters and appendices. CHAPTER 1 PARTS NAMES AND FUNCTIONS Contains external views and names of components and describes their functions. Information about the keys on the control panel is included to help you check operation or make adjustments.
  • Page 5 Customizing codes customize firmware for individual models, enabling the common firmware to be used for various models. A list of EEPROM customizing codes comes with the firmware data provided by Brother Industries. Appendix 4 Firmware Switches (WSW)
  • Page 6 Appendix 6 Circuit Diagrams Provides the circuit diagrams of the MJ PCB and power supply PCB. Appendix 7 Deletion of User Setting Information Provides instructions on how to delete user setting information recorded in the machine. Confidential...
  • Page 7 SAFETY INFORMATION WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicate a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
  • Page 8 Confidential...
  • Page 9 Confidential...
  • Page 10 viii Confidential...
  • Page 11 Confidential...
  • Page 12 Confidential...
  • Page 13 Confidential...
  • Page 14 Confidential...
  • Page 15 xiii Confidential...
  • Page 16 CHAPTER 1 PARTS NAMES AND FUNCTIONS Confidential...
  • Page 17 CHAPTER 1 PARTS NAMES AND FUNCTIONS This chapter contains external views and names of components and describes their functions. Information about the keys on the control panel is included to help you check operation or make adjustments. CONTENTS OUTLINE ........................ 1-1 CONTROL PANEL ....................
  • Page 18 OUTLINE Front view (1) ADF & document cover ASSY (2) Control panel (9) Scanner cover (Scanner unit) (3) Ink cartridge cover (4) Media slots for PhotoCapture Center (5) Paper tray (6) Port for PictBridge / USB flash memory drive (8) External telephone line jack (7) Telephone line jack (frontview)
  • Page 19 Back view (12) LAN cable connector (11) USB interface connector (10) Jam clear cover (backview) Name Description ADF: Load documents (originals) here. Documents will be fed into the machine, page by page. ADF & document cover ASSY Document cover: Open to place the document (original) on the scanner glass.
  • Page 20 CONTROL PANEL Confidential...
  • Page 21 Confidential...
  • Page 22 Confidential...
  • Page 23 COMPONENTS The machine consists of the following major components: Control panel ASSY ADF & document cover ASSY Scanner cover (Scanner unit) Wire spring Upper cover Speaker Side cover R Scanner cover damper Scanner cover support Head/carriage unit Maintenance unit MJ side cover Ink refill ASSY Side cover L Engine unit...
  • Page 24 CHAPTER 2 SPECIFICATIONS Confidential...

  • Page 25: Table Of Contents

    CHAPTER 2 SPECIFICATIONS This chapter lists the specifications of each model, which enables you to make a comparison of different models. CONTENTS GENERAL ......................2-1 2.1.1 Media Specifications.................. 2-2 2.1.2 Paper Handling..................2-2 2.1.3 LCD/LED/Panel ..................2-3 2.1.4 Memory ..................... 2-3 2.1.5 Security .....................
  • Page 26 2.12 PAPER........................2-17 2.12.1 Paper Specifications.................. 2-17 2.12.2 Printable Area.................... 2-20 Language List ........................2-21 ITU-T Test Chart #1 ......................2-22 Brother Chart ........................2-23 Confidential...

  • Page 27: General

    GENERAL Model MFC5890CN MFC5895CW Technology Inkjet Print Head 94 nozzles/line, 5 lines Variable Dot Print Yes (3 sizes) BK: 4 pl Minimum Droplet Size CMY: 1.5 pl Scanning Method CPU Speed RISC 192 MHz Backup Clock Simultaneous Operation U.S.A. Yes (Letter size)

  • Page 28: Media Specifications

    2.1.1 Media Specifications Model MFC5890CN MFC5895CW A3, A4, LGR, LTR, LGL, EXE, B4 (JIS), B5 (JIS), A5, A6, Photo (102 x 152 mm/4 x 6 inches), Indexcard (127 x 203 mm/5 x 8 inches), Photo-L (89 x 127 mm/3.5 x 5 inches), Standard Tray Photo-2L (127 x 178 mm/5 x 7 inches), Post Card 1 (100 x 148 mm/3.9 x 5.8 inches),...

  • Page 29: Lcd/Led/Panel

    2.1.3 LCD/LED/Panel Model MFC5890CN MFC5895CW Type & Size 3.3-inch Wide Color LCD Touch Panel Backlight & Color U.S.A.: English/Spanish, U.S.A. Canada: English/Canada-French Language Europe See "Language List (page 2-21)." Asia/ English/Spanish Oceania Selectable Wallpaper Yes (4 patterns) Illuminated Key/LED Fax/Scan/Copy/Photo Capture...

  • Page 30: Interface

    2.1.6 Interface Model MFC5890CN MFC5895CW Host Interface USB 2.0 Hi-Speed Wireless LAN Bluetooth IrSimple PictBridge USB Flash Memory "Compact Flash" "Memory Stick" "Memory Stick Pro" Acceptable Media Cards "Secure Digital" "Secure Digital High Capacity" "xD Picture Card" "xD Picture Card TypeM/TypeM+/TypeH"...

  • Page 31: Telephone

    TELEPHONE Model MFC5890CN MFC5895CW Handset Digital Cordless Phone (Cordless Handset) SKYPE API support U.S.A. Hook Hook/ Tel R/ Europe Tel R Recall/On Hook Asia/ Hook Oceania Duplex Speaker Phone Key PBX Feature (Europe Only) Hold/Mute Music on Hold Monitoring the Line on Hold with Music 2.2.1 Volume...

  • Page 32: Tel Service

    2.2.3 Tel Service Model MFC5890CN MFC5895CW Caller ID Call Waiting Caller ID Call from Caller ID List Call from Call List Call waiting Ready Backup Caller ID list Call List Indication External TAD Interface Distinctive Ringing 2.2.4 Message Center Model...

  • Page 33: Fax

    Model MFC5890CN MFC5895CW Modem Speed 33,600 bps Transmission Speed Approx. 3 seconds (Brother #1, MMR) ITU-T Group Super G3 Mono: MH/MR/MMR Coding Method Color: JPEG Paper Handling Size LTR, A4, LGL (with ADF) LTR (FB): 208 mm A4 (FB): 204 mm...

  • Page 34: Sending

    2.3.1 Sending Model MFC5890CN MFC5895CW Delayed Timer Up to 50 / B&W only Polled U.S.A. Yes (Standard) Sending Europe/Asia/ (type) Yes (Standard/Secure) Oceania *B&W only Batch Transmission Yes (B&W only/not color) Quick-Scan (Memory transmission) Approx. 3.30 seconds/page @LTR (ITU-T Test Chart #1 on page Approx.

  • Page 35: Pc Fax

    2.3.3 PC FAX Model MFC5890CN MFC5895CW Color/Mono Mono (A4 only) Sending Yes (Network/USB) Yes (Network/USB), Receiving N/A for MAC RX: Class 2 PC-Fax Protocol TX: PC-FAX Driver Broadcasting Up to 50 PRINTER Model MFC5890CN MFC5895CW Mono/Color Color Print Speed (A4/LTR)

  • Page 36: Copy

    COPY Model MFC5890CN MFC5895CW Mono/Color (Color Copy) Color Copy Speed (A4/LTR) *Including paper feeding 23/20 cpm **Europe's default is calculated 8/8 cpm (Belgium only) by "normal mode" speed Print: Maximum 1200 x 1200 dpi Mono Resolution Scan: Maximum 1200 x 1200 dpi...

  • Page 37: Scanner

    SCANNER Model MFC5890CN MFC5895CW Mono/Color (Color Scanner) Color Scan Speed (Mono/Color) Maximum 3.24/4.55 seconds (LTR) *@100 dpi Maximum 3.44/4.83 seconds (A4) Optical 1200 x 2400 dpi Resolution (horizontal x 1200 x 1200 dpi Interpolated vertical) (For Windows XP/Vista, up to 19200 x 19200 dpi with Scanner Utility)

  • Page 38: Photo Capture

    PHOTO CAPTURE Model MFC5890CN MFC5895CW Memory Stick: 16-128 MB (Duo, micro with Memory Stick: 16-128 MB (Duo with Adapter) Adapter) Memory Stick Pro: 256 MB - 8 GB Memory Stick Pro: 256 MB - 32 GB (MagicGate: YES if not use MG function)

  • Page 39: Pictbridge

    2.7.1 PictBridge Model MFC5890CN MFC5895CW Paper Size A3, A4, LGR, LTR, 4 x 6 inches, Printer Setting Paper Type Plain Paper, Inkjet Paper, Glossy, Printer Setting Direct Print Size for A4/LTR Maximum size only Borderless / Cropping Yes/No (Full Auto)

  • Page 40: Network

    SMTP Client, POP before SMTP, SMTP-AUTH, POP3, APOP, FTP Client LDAP FAX to E-mail Network Management (BRAdmin Light) Network Management (MIB-II as well as Brother private MIB) Network Reset Yes (for WLAN & WIRED LAN at once) (in LAN Menu) 2.9.1 Wired Model MFC5890CN...

  • Page 41: Wireless

    2.9.2 Wireless Model MFC5890CN MFC5895CW Model Name (Wireless) Embedded (NC-180w) Network Connection IEEE 802.11b/g (Wireless) SSID (32 chr), WEP 64/128 bit, Wireless Security WPA-PSK (TKIP/AES), WPA2-PSK (AES) **NO LEAP** WiFi Certification Wifi B and G (Windows Connect Now) Secure EZ...

  • Page 42: Supplies/Options

    Cartridges pattern/ normal) Supply High Yield Approx. 900/750 pages Cartridges Plain: LGR/LTR Inkjet: LGR/LTR U.S.A. Brother Paper (for Glossy (resin coated): LGR/LTR/4 x 6 inches Plain, Glossy and Plain: A3/A4 Inkjet) Europe/ Inkjet: A3/A4 Asia/ Oceania Glossy (resin coated): A3/A4/4 x 6 inches...

  • Page 43: Paper

    2.12 PAPER 2.12.1 Paper Specifications Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture Cut Sheet Ledger 11 x 17 inches (279.4 x 431.8 mm) 11.7 x 16.5 inches (297 x 420 mm) Letter 8 1/2 x 11 inches (215.9 x 279.4 mm) 8.3 x 11.7 inches (210 x 297 mm)
  • Page 44 Recommended print media Brother paper Paper Type Item Ledger Plain BP60PLGR (USA only) Ledger Glossy Photo BP71GLGR Letter Plain BP60PL (USA only) Letter Glossy Photo BP71GP Letter Inkjet (Matte) BP60ML (USA only) 4 x 6 in. Glossy Photo BP71GP A3 Plain...
  • Page 45 Handling and using print media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

  • Page 46: Printable Area

    2.12.2 Printable Area Top (1) Bottom (2) Left (3) Right (4) Cut Sheet 0.12 inches (3 mm) 0.12 inches (3 mm) 0.12 inches (3 mm) 0.12 inches (3 mm) Envelopes 0.47 inches (12 mm) 0.95 inches (24 mm) 0.12 inches (3 mm) 0.12 inches (3 mm) Confidential 2-20...

  • Page 47: Language List

    Language List Product Country Languages Default Category U.S.A. English English Canada English/French English Belgium Dutch/French/English Dutch Switzerland German/French/English German Pan Nordic/Denmark English/Norwegian/Swedish/Finnish/ Depends on first country Danish setting General English/Czech/Hungarian/Polish/ English Bulgarian/Romanian/Slovak Russia Russian/English Russian Asia English English Oceania English English Hong Kong Traditional Chinese/English...

  • Page 48: Itu-T Test Chart #1

    ITU-T Test Chart #1 Confidential 2-22...

  • Page 49: Brother Chart

    Brother Chart Confidential 2-23...
  • Page 50 CHAPTER 3 THEORY OF OPERATION Confidential...
  • Page 51 CHAPTER 3 THEORY OF OPERATION This chapter gives an overview of the scanning and printing mechanisms as well as the sensors, actuators, and control electronics. It aids in understanding the basic principles of operation as well as locating defects for troubleshooting. CONTENTS OVERVIEW ......................

  • Page 52: Overview

    OVERVIEW - Digital camera - Compact Flash (with PictBridge) - Memory Stick - SD Memory Card - USB flash memory drive - xD-Picture Card Host WLAN* Control Backup WLAN Color PhotoCapture panel battery interface interface interface Center Fax Control Section Printer Control Section SDAA Print data...

  • Page 53: Mechanical Components

    MECHANICAL COMPONENTS This machine consists of the scanner mechanism and printing mechanism. It uses five motors (CIS motor, ADF motor, paper feed motor, ASF motor, and carriage motor), three encoders (PF encoder, ASF encoder, and CR encoder), various sensors, and two thermistors. Scanner Mechanism Document path for ADF scanning (Left)
  • Page 54 Paper pulling-in, registration, feeding and ejecting mechanisms Recording paper path (Rear) (Front) (3_02_BHL9_A3) Confidential...
  • Page 55 Scanner Mechanism - Document scanning mechanism CIS motor (See Section 3.2.1.) (stepping motor) - Automatic document feeder (ADF) ADF motor mechanism (stepping motor) Printing Mechanism - Ink supply and ink jet mechanism (See Section 3.2.2.) (See Section 3.2.2.1.) - Head maintenance mechanism (See Section 3.2.2.2.)

  • Page 56: Scanner Mechanism

    3.2.1 Scanner Mechanism This mechanism consists of the automatic document feeder (ADF), document cover, and scanner unit (scanner cover). The scanner unit consists of a scanner top cover, CIS unit, CIS drive assembly, and scanner base. The detailed illustration on the next page shows the components making up the ADF: document pull-in roller, document separation roller, document feed rollers, document ejection rollers, ADF motor, and document front and rear sensors.
  • Page 57 Document feed rollers Document pressure rollers 1 Document separation roller Document support Document pull-in roller Document ejection rollers Document path for ADF scanning (Right) (Left) Pinch rollers Document for flat-bed scanning CIS unit ADF motor Document front sensor actuator ADF parts Document pressure bar Document rear sensor actuator Document pressure rollers 2...
  • Page 58 (1) ADF scanning: Document moves across stationary CIS unit Placing a document face up in the ADF activates the document front sensor, switching to ADF scanning. The CIS drive mechanism (details below) operates for each scanning command executed. First, the CIS motor moves the CIS unit to the white reference film for white level compensation. Secondly, the ADF motor rotates the document pull-in roller to pull the document into the ADF.

  • Page 59: Printing Mechanism

    3.2.2 Printing Mechanism The printing mechanism consists of the following. Ink supply and ink jet mechanism (Section 3.2.2.1) Head maintenance mechanism (Section 3.2.2.2) Carriage drive mechanism (Section 3.2.2.3) Paper pulling-in, registration, feeding and ejecting mechanisms (Section 3.2.2.4) The ink supply mechanism supplies ink to the head/carriage unit, in which the ink jet mechanism sprays ink droplets from the head nozzles onto paper.
  • Page 60 - Paper feed roller (shown on page 3-38): This roller performs paper registration and feeds paper to the printing section precisely. - Paper ejection roller (shown on page 3-37): This roller ejects paper and keeps paper tension tight. - ASF motor* (shown on page 3-38): This motor pulls in paper, switches the paper feed operation...

  • Page 61: Ink Supply And Ink Jet Mechanism

    3.2.2.1 Ink supply and ink jet mechanism [ 1 ] Overview The ink supply and ink-jet mechanism consists of the head/carriage unit, four ink cartridges, ink refill assembly, and four ink supply tubes. The head/carriage unit scans the surface of the recording paper, jetting out ink supplied through the ink supply tubes onto the paper to produce images.

  • Page 62: 2 ] Features

    [ 2 ] Features A distinct feature of this machine is the use of ink supply tubes between the ink cartridges and the head/carriage unit. Relieving the head/carriage unit of the task of carrying heavy ink cartridges back and forth across the page, the approach generally adopted by other ink-jet printers, offers the following advantages.

  • Page 63: 3 ] Head/Carriage Unit

    [ 3 ] Head/carriage unit The head/carriage unit consists of a front end (ink-jet head) and a back end (damper and air vent unit) as shown below. The front end consists of metal plates laminated together and etched to form ink flow channels. Piezoelectric ceramic actuators generate the spray pressure.
  • Page 64 Front end Front end components and their main roles - Piezoelectric plate Applying a voltage stretches the plate, serving as the actuator for spraying ink. Consisting of thin piezoelectric plates laminated together, this plate can be driven even by a low voltage. - Filter This removes foreign materials from the ink.
  • Page 65 Ink spray function The head employs drop-on-demand ink-jet printing. Print commands to the drive circuit apply a bias voltage to the layer electrodes on the piezoelectric ceramic surface stretching the elements perpendicular to that surface. Drive signals removing this voltage for specific channel electrodes allow the piezoelectric elements to return to their original shape, sucking ink into the corresponding channels*.
  • Page 66 Back end Damper ASSY (Magenta) Air bubbles Left chamber Right chamber Damper ASSY (Cyan) Air bubbles Right chamber Shut-off valves Left chamber Air vent unit Damper ASSY (Yellow) Air bubbles Right chamber Left chamber Damper ASSY (Black) Air bubbles (Air vent cap) (Air vent rods) Left chamber (A part of maintenance unit)
  • Page 67 Damping Without damping, ink pressure fluctuations directly affect the size of ink-jet head droplets, risking lower print quality. Each damper assembly has two chambers. The one on the right in the illustration below has a loose film across its top and serves as a damper. The film immediately flexes in and out in response to falls and rises in pressure, adjusting the chamber volume to counteract pressure fluctuations in the ink supply tubes.

  • Page 68: 4 ] Ink Cartridges

    [ 4 ] Ink cartridges Filled with ink Ink near-empty/Ink empty Disc valve S Sensor actuator Ink empty sensor (3_06) Disc valve D Ink cartridge features This machine uses four ink cartridges: a black one and three color ones with a slightly lower capacity.
  • Page 69 Ink near-empty/ink empty detection The ink refill assembly has four ink empty sensors (photosensors of transparent type) that monitor the ink levels with sensor actuators inside the ink cartridges. Disc valve S Air intake port Ink empty sensor Sensor actuator (InkBackflowPrevention) Ink supply port Disc valve D...

  • Page 70: 5 ] Ink Refill Assembly

    [ 5 ] Ink refill assembly Cartridge release levers Ink empty sensor PCB Ink refill case (3_07) Ink empty sensors Ink cartridge detection sensors Ink cartridge detection sensor PCB Ink foam case Ink foam Ink refill base foam Ink refill base (3_08) Confidential 3-19...

  • Page 71: 6 ] Ink Supply Tubes

    Ink refill assembly components and their main roles - Ink refill case - Cartridge release levers - Ink refill base and its foam - Ink cartridge detection sensors (on the ink cartridge detection sensor PCB) - Ink empty sensors (on the ink empty sensor PCB) - Ink foam and its case Pushing each ink cartridge into the ink refill case until it clicks secures it and forces the cartridges' ink supply port into close contact with the ink refill base to prevent ink leakage.

  • Page 72: Head Maintenance Mechanism

    3.2.2.2 Head maintenance mechanism [ 1 ] Overview The head maintenance mechanism, which keeps the optimum head performance, consists of the maintenance unit and the ink absorber box. (See the illustration below.) The maintenance unit has the following mechanisms. - Head capping mechanism (See page 3-24.) - Carriage lock mechanism (See...

  • Page 73: 2 ] Maintenance Unit Components

    [ 2 ] Maintenance unit components Pump switching unit Purge gear Air vent cap Planetary arm Purge cam Cap lift cam Air vent rods Cap lift cam gear Carriage lock (Part of head cap holder) (ASF changeover Purge bevel gear gear) Head wiper (ASF changeover gear)
  • Page 74 - Pump switching unit This switches the application target of the negative pressure generated by the tube pump between the head cap for black ink, the one for color ink, and the air vent cap. Usually the pump switching unit is switched to the opening tube to the atmospheric air so that the pressure in the head caps and air vent cap is equal to the normal atmospheric pressure.

  • Page 75: 3 ] Mechanisms Constituting The Head Maintenance Mechanism

    [ 3 ] Mechanisms constituting the head maintenance mechanism (1) Head capping mechanism The ASF motor drives the head capping mechanism. When the power is off or the machine is not printing, this mechanism fits the head cap unit (which contains two head caps) tightly over the print head to prevent the head nozzles from drying up and to keep dust off the head nozzle surface.
  • Page 76 (3) Purge mechanism The paper feed motor drives the purge mechanism. The counterclockwise rotation of the paper feed motor drives the purge cam that aligns the pump switching unit with either the black or color ink drain position. Next, the paper feed motor reverses to activate the tube pump, producing negative pressure to drain the air and old ink from the head nozzles and channels into the ink absorber box.
  • Page 77 (3.1) Switching pump The pump switching unit switches the application target of the negative pressure generated by the pump between the head cap for black ink, the one for color ink, and the air vent cap. When the purge cam is in a head capping position and the head cap unit fits tightly over the print head, the pump switching unit is switched to the opening tube to the atmospheric air so that the pressure in the head caps and air vent cap returns to the normal atmospheric pressure.
  • Page 78 (4) Air removing mechanism Other two positions of the purge cam shift two slide cams--one for black ink, the other for color inks, producing vertical motion of a single air vent rod for black ink and three air vent rods for color ink, respectively.
  • Page 79 (5) Head wiper mechanism After the purge operation, the purge cam pushes up the head wiper, wiping off any ink remaining on the head nozzle surface as the head/carriage unit moves from right to left. Purge gear (Cap lift cam gear) (ASF changeover gear) Head wiper Purge cam...

  • Page 80: 4 ] Power Transmission Route To The Head Maintenance Mechanism And Motor Rotational Direction

    [ 4 ] Power transmission route to the head maintenance mechanism and motor rotational direction This mechanism draws its power from two motors--the ASF motor (DC motor) in the right rear corner of the engine chassis and the paper feed motor (DC motor) on the left side. The ASF motor is mounted in the ASF motor holder combined with the maintenance unit.
  • Page 81 ASF motor Clutch gear R Mode switching lever (Always engaged with PF roller gear R) Clutch gear L ASF/maintenance drive gear Idle gear 16 PF roller gear R Purge gear (ASF changeover gear) Purge bevel gear Paper feed roller Planet gear ASF motor holder ASSY PF roller gear R Cap lift cam gear...
  • Page 82 ASF motor holder Mode switching lever ASSY Switching lever spring Air vent cap Air vent rods Maintenance unit Clutch gear spring Clutch gear L Clutch gear R ASF changeover gear Cap lift cam gear Cap lift cam Carriage lock Purge gear (part of head cap holder) Purge cam Head cap unit...

  • Page 83: 5 ] Purge Types, Ink Usage, Purge Counts, And Purge Codes

    [ 5 ] Purge types, ink usage, purge counts, and purge codes Refer to the table given on page 9-48. [ 6 ] Ink cartridge capacities Ink Cartridge Type Contents Usable Portion Black ink cartridge 23.05 ml Approx. 21.11 ml Starter and bundled High-yield type cartridges...

  • Page 84: Carriage Drive Mechanism

    3.2.2.3 Carriage drive mechanism The head/carriage unit, which integrates the print head unit and carriage, is supported and guided by the CR guide rail and CR support chassis. The CR timing belt transmits the carriage motor rotation to the head/carriage unit. Clockwise motor rotations move the head/carriage unit to the right;...
  • Page 85 Adjusting the print head angle relative to carriage For optimal image printing, the print head nozzle array must be perpendicular to the head/ carriage unit's line of travel. Manufacturing limitations, however, make perfect alignment impossible during mass production. The angle must be adjusted at the individual machine level. The following describes this adjustment mechanism's components and their roles.
  • Page 86 Height adjustment of the head/carriage unit For optimal image printing, a pair of slider cams mounted on the head/carriage unit switches the height of the head/carriage unit against the CR guide rail and support chassis between two levels--2.3 mm (for thick paper and envelops) and 1.6 mm (for other types of paper) in order to bring the optimum distance between the head nozzle surface and paper.
  • Page 87 As listed below, the printer driver on the connected PC or the paper type setting on the machine controls the slider cams to determine the height of the head/carriage unit. Adjustment for: Controlled by: Thick paper and envelopes Other types of paper Printer driver (in printing from the PC) Paper type setting (in copying and printing via PhotoCapture Center)

  • Page 88: Paper Pulling-In, Registration, Feeding And Ejecting Mechanisms

    3.2.2.4 Paper pulling-in, registration, feeding and ejecting mechanisms These mechanisms are driven via a gear train by two motors--paper feed motor located on the left side of the engine chassis and ASF motor in the right rear corner. (See the illustration on the next page.) The following illustration is a cross-sectional view of the machine viewed from the right.
  • Page 89 Power transmission routes of the ASF motor and paper feed motor The rotational torque of the ASF motor is transmitted to the ASF/maintenance drive gear which always meshes with the clutch gear L, as described in Section 3.2.2.2, [ 4 When the mode switching lever is in the left position (normal SF or high-speed feed mode), the clutch gear L also meshes with the ASF changeover gear which transmits the ASF motor rotation via a gear train to the paper pull-in rollers.
  • Page 90 Normal SF and high-speed feed mode Normal SF mode 1st stage The ASF motor rotates clockwise (when viewed from the output gear side) and its rotational torque is transmitted to the ASF/maintenance drive gear that is always connected via the idle gear 16 to the clutch gear L. When the mode switching lever is placed in the left position, the clutch gear L also meshes with the ASF changeover gear.
  • Page 91 Other controls Paper feed position and speed control A PF encoder disk with the resolution of 300 dpi (0.084 mm pitch) is mounted on the PF roller gear L. The PF encoder sensor uses it to generate a signal indicating the gear rotation speed--in other words, the paper feed roller speed--to the controller for use in controlling paper feed position and speed.

  • Page 92: Sensors And Actuators

    3.2.3 Sensors and Actuators This machine uses the following sensors and thermistors. Sensor Name Location Sensor Type Document front sensor Photosensor On the document sensor PCB in the ADF unit Document rear sensor Photosensor Scanner cover sensor Carbon switch On the control panel PCB Ink cartridge cover sensor Carbon switch Registration sensor...
  • Page 93 • The carriage motor (CR) encoder sensor monitors the current position and speed of the head/ carriage unit. If the controller detects a head's travel speed error, it interprets the error state as a paper jam or any foreign material getting into the carriage travel path and stops the operation.
  • Page 94 ADF & document cover ASSY Document front sensor actuator Document front sensor Document rear sensor Document rear sensor actuator (3_26_BHL9) Document sensor PCB Cap lift cam switch (ASF encoder sensor PCB) CR encoder sensor ASF encoder sensor (Carriage PCB on which the ASF encoder disk head thermistor is also mounted) (Maintenance unit)

  • Page 95: Control Electronics

    CONTROL ELECTRONICS 3.3.1 Components The following illustration shows the hardware components. The corresponding wiring diagrams appear in Appendix WLAN* Backup battery Speaker WLAN PCB Power supply AC line LAN I/F 5-wire 2-wire 5-wire 5 wires used in 6-wire connector housing SDAA 2-wire Line...
  • Page 96 CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING Confidential...
  • Page 97 CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING This chapter details error messages and codes that the incorporated self-diagnostic functions display if any error or malfunction occurs. If any error message appears, refer to this chapter to find which components should be checked or replaced. The latter half of this chapter provides sample problems that could occur in the main sections of the machine and related troubleshooting procedures.
  • Page 98 [ 4 ] Print head mechanism ..............4-48 [ 5 ] Sheet feeder (SF) mechanism ............4-49 [ 6 ] Paper feeding mechanism ..............4-49 [ 7 ] Speaker ..................... 4-49 [ 8 ] Control panel..................4-50 [ 9 ] PCBs ....................

  • Page 99: Error Indication

    ERROR INDICATION To help the user or the service personnel promptly locate the cause of a problem (if any), the machine incorporates the self-diagnostic functions which display error messages for equipment errors. 4.1.1 Equipment Errors If an equipment error occurs, the machine emits an audible alarm (five short beeps twice) and shows the error message on the LCD.

  • Page 100: 1 ] Error Messages Appearing On The Lcd

    [ 1 ] Error messages appearing on the LCD Confidential...
  • Page 101 Confidential...
  • Page 102 Check that you have subscribed to the Caller ID service. Confidential...
  • Page 103 Confidential...
  • Page 104 Confidential...

  • Page 105: 2 ] Error Codes Contained In "Machine Error X X" Messages

    [ 2 ] Error codes contained in "MACHINE ERROR X X" messages Using Function code 82 (described in Chapter 9, Section 9.4.28) displays the most recent error in the format of "MACHINE ERROR XX." The XX represents one of the error codes listed in this section.
  • Page 106 Error Code Symptom Probable Cause Solution (Hex) Running out of ink. Running out of ink Replace or reload the ink cartridge. 26: Black ink 27: Yellow ink 28: Cyan ink 29: Magenta ink Ink empty sensor PCB Replace the ink refill ASSY. defective Main PCB defective Replace the main PCB.
  • Page 107 Error Code Symptom Probable Cause Solution (Hex) Head/carriage unit travel Software malfunction Open and close the scanner (except 3E) error. cover. Unplug and plug the AC cord. Any obstacles on the travel Remove obstacles. path of the head/carriage unit Clean and lubricate the CR guide rail and CR support chassis.
  • Page 108 Error Code Symptom Probable Cause Solution (Hex) The head drive voltage Piezoelectric ceramic Replace the head/carriage unit. has not dropped from the actuator or head driver high to low level within defective the specified period. Carriage PCB defective Replace the carriage PCB ASSY.
  • Page 109 Error Code Symptom Probable Cause Solution (Hex) Weak connection of the Head flat cables or carriage- Correct the connection of the head flat cables. head flat cable broken or not head flat cables. connected Replace the carriage PCB ASSY. Replace the head/carriage unit. Replace the main PCB.
  • Page 110 Error Code Symptom Probable Cause Solution (Hex) The purge cam switch Planetary arm assembly not Set the maintenance unit into does not come ON at engaged correctly place. each detection point. If the planetary arm does not move smoothly, clean it. Purge cam switch harness not Correct the connection to the connected correctly...
  • Page 111 Error Code Symptom Probable Cause Solution (Hex) 58, 59 Not used. Abnormal stop of purge Foreign materials in the Remove foreign materials. cam being driven machine PF encoder disk being in Replace the PF encoder disk. contact with the upper cover and deformed PF encoder PCB defective Replace the PF encoder PCB.
  • Page 112 Error Code Symptom Probable Cause Solution (Hex) Not used. Paper width sensor Paper width sensor (media Readjust the left and right (media sensor) error. sensor) adjustment failure margins. Paper width sensor defective Replace the carriage PCB ASSY. Head flat cables broken Main PCB defective Replace the main PCB.
  • Page 113 Error Code Symptom Probable Cause Solution (Hex) Cannot detect the origin Cap lift cam switch defective Replace the maintenance unit. of the cap lift cam. ASF encoder sensor Replace the ASF motor ASSY. defective ASF motor defective Main PCB defective Replace the main PCB.
  • Page 114 Error Code Symptom Probable Cause Solution (Hex) At the start of FAX Paper smaller than the Load the correct size of paper. message printing, the specified size loaded in the controller detects that paper tray paper is smaller than A4 Paper width sensor (media Adjust the margin for size in width.*...
  • Page 115 Error Code Symptom Probable Cause Solution (Hex) Recording paper jam. Paper double feeding caused Reload paper. by incorrect loading in the (At the start of paper paper tray feeding, the registration sensor is already ON.) Bank ASSY Paper Correct Wrong Bank ASSY deformed Replace the bank ASSY.
  • Page 116 Error Code Symptom Probable Cause Solution (Hex) Recording paper jam. Foreign materials in the Remove foreign materials. paper path (The registration sensor sticks to ON after Registration sensor actuator Correct the surrounding parts completion of paper caught on the surrounding on which the actuator caught.
  • Page 117 Error Code Symptom Probable Cause Solution (Hex) The paper feed motor Foreign materials in the Remove foreign materials. does not rotate. machine Paper feed motor harness not Reconnect the paper feed connected correctly motor harness. Abnormal load applied to the Replace the PF-related gear(s).
  • Page 118 Error Code Symptom Probable Cause Solution (Hex) The paper feed motor is Software malfunction Open and close the scanner being driven and cannot cover. be stopped. Unplug and plug the AC cord. Paper feed motor harness not Correct the connection. connected correctly Main PCB defective Replace the main PCB.
  • Page 119 Error Code Symptom Probable Cause Solution (Hex) The document rear Document jam Remove the jammed sensor does not come document. ON during document Foreign materials in the Remove foreign materials. pull-in operation. machine Document rear sensor Correct the surrounding parts actuator caught on the on which the actuator caught.
  • Page 120 Error Code Symptom Probable Cause Solution (Hex) Light intensity error of CIS defective Replace the scanner cover the LED array (scanner unit) (Exceeding the upper Main PCB defective Replace the main PCB. limit) BA-BC Not used. Black level data error. CIS defective Replace the scanner cover (scanner unit).
  • Page 121 Error Code Symptom Probable Cause Solution (Hex) Battery harness Battery harness not connected Correct the connection. connection failure. correctly (Available in the maintenance mode only) F9-FF Not used. Confidential 4-23...

  • Page 122: Communications Errors

    4.1.2 Communications Errors If a communications error occurs, the machine: emits an audible alarm (intermittent beeping) for approximately 4 seconds, displays the corresponding error message, and prints out the transmission verification report if the machine is in sending operation. Confidential 4-24...
  • Page 123 Definition of Error Codes on the Communications List (1) Calling Code 1 Code 2 Causes Wrong number called. No dial tone detected before start of dialing. Busy tone detected before dialing. 2nd dial tone not detected. No loop current detected.* Busy tone detected after dialing or called.
  • Page 124 (3) Compatibility [checking the NSF and DIS] Code 1 Code 2 Causes Remote terminal only with V.29 capability in 2400 or 4800 bps transmission. Remote terminal not ready for polling. Remote terminal not equipped with password function or its password switch OFF. Remote terminal not equipped with or not ready for confidential mailbox function.
  • Page 125 (4) Instructions received from the remote terminal [checking the NSC, DTC, NSS, and DCS] Code 1 Code 2 Causes Illegal coding system requested. Illegal recording width requested. ECM requested although not allowed. Polled while not ready. No document to send when polled. Nation code or manufacturer code not coincident.
  • Page 126 (6) ID checking Code 1 Code 2 Causes Password plus "lower 4 digits of telephone number" not coincident. Password not coincident. Polling ID not coincident. (7) DCN reception Code 1 Code 2 Causes DCN received. (8) TCF transmission/reception Code 1 Code 2 Causes Fallback impossible.
  • Page 127 (9) Signal isolation Code 1 Code 2 Causes Unable to detect video signals and commands within 6 seconds after CFR is transmitted. Received PPS containing invalid page count or block count. (10) Video signal reception Code 1 Code 2 Causes Error correction sequence not terminated even at the final transmission speed for fallback.
  • Page 128 (11) General communications-related Code 1 Code 2 Causes Unable to receive the next-page data. Unable to receive polling even during turn-around transmission due to call reservation. PC interface error. Communication canceled by pressing the STOP key before establishment of FAX communication*. Communication canceled by pressing the STOP key after establishment of FAX communication*.

  • Page 129: Troubleshooting

    TROUBLESHOOTING 4.2.1 Introduction This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.
  • Page 130 Recording paper Check that: (1) A recommended type of recording paper is used. (2) The recording paper is not dampened. Ink cartridges (1) Check that all of four ink cartridges are loaded. Head/carriage unit (1) Repeat the purge operation (Function code 76) several times. (Refer to Chapter 9, Section 9.4.25.) (2) Clean the print surface of the head/carriage unit.

  • Page 131: Troubleshooting Based On Problem Type

    4.2.4 Troubleshooting Based on Problem Type [ 1 ] Control panel and LCD problems Problem Check: (1) LCD shows nothing. • LCD and its flat cable • Panel-main harness • Control panel PCB • Power supply PCB • Main PCB (2) Control panel inoperative.

  • Page 132: 4 ] Paper/Document Feeding Problems

    [ 4 ] Paper/document feeding problems Problem Check: (1) The "Enter Fax No." message • Sensors by using Function code 32 in the maintenance mode does not appear although (Refer to Chapter 9, Section 9.4.9.) documents are set. • Document front sensor actuator •...

  • Page 133: 5 ] Print-Image Problems

    [ 5 ] Print-image problems If there is any problem with any image printed, first make a copy using the machine. If the copied image is normal, the cause of the problem may be the sending station (e.g., PC and digital camera) or the memory card inserted;...
  • Page 134 Problem Action to be taken (1) Completely blank At the scanner Check that the document is placed facing in the correct direction. In ADF scanning, is the document placed face up in the document tray? In flat-bed scanning, is the document placed face down on the scanner glass? Check the following components: - Scanner cover (CIS flat cable)
  • Page 135 Problem Action to be taken (4) Light At the scanner Check the following components: - Scanner cover (CIS unit) - Main PCB At the printer Check the following components: - Ink cartridges - Head/carriage unit and carriage PCB ASSY - Main PCB - Power supply PCB - Head property data (Refer to Chapter 9, Section...
  • Page 136 Problem Action to be taken (7) Ink splash Printer • Perform the purge operation (Function code 76) several times to remove dust or air bubbles from its nozzles. (Refer to Chapter 9, Section 9.4.25.) • Check the ink cartridges. Any of them has run out of ink or the ink viscosity has been increased, so replace it.
  • Page 137 Problem Action to be taken (10)White horizontal streaks • Perform the purge operation (Function code 76) several times to remove dust or air bubbles from its nozzles. (Refer to Chapter 9, Section 9.4.25.) • Replace the head/carriage unit. • Check the paper feed-related rollers. •...

  • Page 138: 6 ] Pc-Driven Printing Problems

    Problem Action to be taken (14)Characters having shadows • Adjust the paper feeding correction values of the paper feed roller and (ghost) paper ejection roller with Function code 58 in the maintenance mode. (Refer to Chapter 7, Section 7.2, [ 5 VWXYZ •...

  • Page 139: 7 ] Printing From Memory Cards--Compact Flash, Memory Stick, Sd Memory Card, Xd-Picture Card And Usb Flash Memory Drive

    [ 7 ] Printing from memory cards--Compact Flash, Memory Stick, SD Memory Card, xD-Picture Card and USB flash memory drive Problem Action to be taken (1) No image data can be read. • Insertion direction of memory cards - Insert a Compact Flash card, SD Memory Card, or xD-Picture Card with the label side facing up.

  • Page 140: Problems Encountered Frequently In The Past

    4.2.5 Problems Encountered Frequently in the Past This section lists the three problems most frequently encountered during on-site service in the past. - Paper jams - Ink-related problems - Auto document feeder (ADF) failure [ 1 ] Paper jams A paper jam may occur not only due to machine malfunction but also to the user's actions. NOTE: In some cases, foreign material that has found its way into the machine without the user realizing can be the cause of a paper jam.

  • Page 141: 2 ] Ink-Related Problems

    [ 2 ] Ink-related problems Problems of this nature may arise not only due to machine malfunction but also to the user's actions. IMPORTANT: In many cases, the user fails to set ink cartridges in place. Problems due to the user's actions Check Possible causes Problems that may result...

  • Page 142: 3 ] Auto Document Feeder (Adf) Malfunction

    [ 3 ] Auto document feeder (ADF) malfunction An ADF failure may occur not only due to machine malfunction but also to the user's actions. Problems due to the user's actions Check Possible causes Problems that may result Document guides The document guides are not positioned Documents will skew.

  • Page 143: Possible Component Defects And Resulting Problems

    4.2.6 Possible Component Defects and Resulting Problems This section lists possible component defects and what happens due to them. It also describes what happens if the necessary adjustments or data settings into the memories is not made. [ 1 ] ADF mechanism Defective component Result Error codes...

  • Page 144: 2 ] Scanner Mechanism

    [ 2 ] Scanner mechanism Defective component Result Error codes CIS unit - Any of the following images may appear on the printout: BD, AF - When the power is turned on, abnormal noises will be heard from the machine. - Any of the following errors occurs: - Dark level offset data level error for scanning - Gain control data level error for scanning...

  • Page 145: 3 ] Head/Carriage Unit Drive And Purge Mechanisms

    [ 3 ] Head/carriage unit drive and purge mechanisms Defective component Result Error codes Head/carriage unit - Any of the following images may appear on the printout: --- Carriage motor - The head/carriage unit will not be able to travel 30, 31, 32, 33 normally.

  • Page 146: 4 ] Print Head Mechanism

    Defective component Result Error codes Maintenance unit - Any of the following images may appear on the printout: --- Head caps or wiper Tube pump - The tube pump will not draw out ink from the head nozzles. Purge cam switch - The purge cam switch will not detect the purge cam ON/ 50, 51, 52 OFF timing.

  • Page 147: 5 ] Sheet Feeder (Sf) Mechanism

    [ 5 ] Sheet feeder (SF) mechanism Defective component Result Error codes Bank ASSY - Two or more sheets of paper will be fed at once. 82, 83, 88 (shown on page 4-42) - No paper will be fed. [ 6 ] Paper feeding mechanism Defective component Result Error codes...

  • Page 148: 8 ] Control Panel

    [ 8 ] Control panel Defective component Result Error codes Rubber keypad - Keys will not work. Control panel PCB - Keys will not work. - The LEDs will not light. - The LCD will show nothing. [ 9 ] PCBs Defective component Result Error codes...

  • Page 149: 10 ] Adjustments/Data In The Memories

    [ 10 ] Adjustments/data in the memories Adjustment/data setting error in the Error Result Refer to: following codes components: EEPROM customizing - The machine will not work as specified - Chapter 9, Section code for that model or that shipping 9.4.23 destination.
  • Page 150 CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR Confidential...
  • Page 151 CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR This chapter describes how to handle data held in the machine to be repaired. At the user site, if the machine cannot print FAX data received and left in the machine due to the printing mechanism defective, the service personnel should instruct the end user to follow the transfer procedure given in this chapter to transfer the FAX data to another machine before sending the machine for repair.
  • Page 152 AT THE USER SITE 5.1.1 Transferring Received FAX Data When the machine at the user site requires to be repaired, unplugging the power cord from the electrical outlet for sending the machine for repair will lose received FAX data if left in the machine.
  • Page 153 - Fax data sent (Delayed-timer sent data, redialed sent data, and polled sent data) Operating Procedure (1) On the PC, create a "Brother" folder in an external memory to be used for saving backup data. (2) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode.
  • Page 154 CHAPTER 6 DISASSEMBLY/REASSEMBLY AND LUBRICATION Confidential...
  • Page 155 CHAPTER 6 DISASSEMBLY/REASSEMBLY AND LUBRICATION This chapter details procedures for disassembling and reassembling the machine together with related notes. The disassembly order flow provided enables you to see at a glance the quickest way to get to component(s) involved. At the start of a disassembly job, you check the disassembly order flow that guides you through a shortcut to the target components.

  • Page 156: Disassembly/Reassembly

    DISASSEMBLY/REASSEMBLY Safety Precautions To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. WARNING Before replacing parts or units, unplug the power cord and telephone line. In particular, when having access to the power supply inside the machine, make sure that the power cord is unplugged from the electrical outlet;...

  • Page 157: Tightening Torque

    (12) CAUTION DOUBLE POLE/NEUTRAL FUSING Tightening Torque Tightening torque Location of screw Screw type Q'ty Nm (kgfcm) Grounding wire Taptite, cup S M3x6 0.40±0.1 (4±1) (for ADF drive unit and CIS motor) ADF & document cover ASSY Taptite, bind B M4x12 0.80±0.1 (8±1) Hinge arm L Taptite, bind B M4x12...

  • Page 158: Preparation

    Preparation Prior to proceeding with the disassembly procedure, (1) Be sure to back up the machine information and user setting information into an external memory. If the main PCB is replaced, restore the backup data to the new main PCB after completion of reassembling.

  • Page 159: How To Access The Target Component

    How to Access the Target Component • On the next page is a disassembly flowchart which helps you access the target components. To remove the maintenance unit, first find it on the flowchart and note its section number (Section 6.1.14 in this case).

  • Page 160: Disassembly Flowchart

    Disassembly Flowchart 6.1.2 6.1.3 6.1.4 6.1.15 Disassembly/reassembly Scanner cover Disassembly of ADF & document standard time (seconds) Paper tray ASSY (Scanner unit) ADF & document cover ASSY (including ADF) cover ASSY 35/40 35/55 - / - 80/80 (Note 1) 6.1.2 Scanner cover support/damper 30/30...

  • Page 161: Jam Clear Cover And Inner Back Cover

    6.1.1 Jam Clear Cover and Inner Back Cover (1) Open the jam clear cover. (2) Press the left end of the inner back cover (inside the jam clear cover) inwards with the tip of a flat screwdriver to release the left boss from the lower cover. ADF &...

  • Page 162: Scanner Cover (Scanner Unit)

    6.1.2 Scanner Cover (Scanner Unit) The scanner cover should be removed together with the ADF & document cover ASSY whose removal procedure is given in Section 6.1.3. The disassembly of the ADF & document cover ASSY is detailed in Section 6.1.4.
  • Page 163 (3) Disconnect the CIS flat cable from the main PCB, pull it to the rear through the two flat cores, and then release it from the cable guides. Unlatch the flat cores and take them out of the upper cover. NOTE: After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited.
  • Page 164 (6) Release the harnesses and grounding wires from the cable guides provided at the left end of the upper cover. Upper cover Scanner cover (Scanner unit) Document sensor PCB harness ADF motor harness CIS motor harness Grounding wire Grounding wire (6_05) Assembling Note: Route the document sensor PCB harnesses, ADF motor harness, CIS motor harness, and grounding wires as shown below.
  • Page 165 (7) While supporting the scanner cover by hand, pull the lock arm provided on the rear of the scanner cover damper and release the damper from the scanner cover. ADF & document cover ASSY Upper cover Scanner cover damper Scanner cover (Scanner unit) Scanner cover Lower cover...
  • Page 166 (9) Turn the scanner cover support upright and pull it out of the upper cover together with the scanner cover damper. (10) Remove the scanner cover damper from the scanner cover support. Scanner cover damper Scanner cover support Upper cover (6_27) Confidential 6-11...

  • Page 167: Adf & Document Cover Assy

    6.1.3 ADF & Document Cover ASSY (1) Place the scanner cover upside down. (2) Insert the tip of a flat screwdriver into the slit provided in the harness support and twist it to release the two latches and then take the harness support out of the scanner cover. CIS motor harness Grounding wire Bundle of harnesses...
  • Page 168 (3) Turn the scanner cover right side up. (4) Remove the screw "a" from the rear of the scanner cover. (5) Fully open the ADF & document cover ASSY. Note: Lifting up the ASSY without fully opening it in step (6) opens the hinge arm L suddenly and unexpectedly with great force.

  • Page 169: Disassembly Of Adf & Document Cover Assy

    Brother emblem, document support, and document stopper (1) Remove the brother emblem from the upper ADF chute. Note: Remove the brother emblem only when it should be replaced. Once removed, it will become unusable and a new one will have to be put back in.
  • Page 170 ADF rear cover (5) Turn the ADF & document cover ASSY upside down with the ADF unit facing to the left. (6) As shown below, press the lock on the upper ADF chute to the left with the tip of a flat screwdriver to release the right rear corner of the ADF rear cover ( ).
  • Page 171 Document pull-in/separation roller ASSY, separation rubber and plate (7) At the rear end of the shaft of the document pull-in/separation roller ASSY, release the lock arm of the bushing from the hole provided in the ADF drive unit and turn it up. Pull the document pull-in/separation roller ASSY up and out of the upper ADF chute.
  • Page 172 Upper ADF chute (9) Remove the four screws from the upper ADF chute. (10) Release the latch "a" on the left rear of the document cover ( ), insert the tip of a flat screwdriver from the two square holes provided on the bottom of the document cover to release the latches "b"...
  • Page 173 Lower ADF chute (11) Cut off the cable tie that binds a bundle of harnesses (ADF motor harness and its grounding wire, and document sensor PCB harness) to the document cover. (12) Remove the two screws from the lower ADF chute, and take the lower ADF chute off the document cover.
  • Page 174 Document feed roller (13) At the front end of the document feed roller shaft, squeeze the lock bushing and slide the shaft to the rear. Then slide the rear bushing to the rear. (14) At the rear end of the document feed roller shaft, slightly lift up the shaft and slide it to the rear until its front end comes off the lower ADF chute.
  • Page 175 ADF drive unit and ADF motor (18) Peel off the adhesive tape securing the ADF motor harness. Then remove the two screws from the ADF drive unit and take it off the lower ADF chute. Grounding wire ADF motor Taptite, cup B M3x10 (Rear) Lower ADF chute...
  • Page 176 Assembling Note: When mounting the lower document chute on the document cover, turn the planet gear clockwise (viewed from the rear) to put it in the upper position beforehand. (See the illustration below.) Viewed from the rear ADF motor pulley Planet gear Sun gear Separation roller gear...
  • Page 177 Document front and rear sensor actuators and document sensor PCB (21) At each of the document front and rear sensor actuators, lightly press the corresponding lock arm, slide the actuator towards the lock arm, and remove it together with the corresponding actuator spring.
  • Page 178 Assembling Note: Route the ADF motor harness and its grounding wire, and document sensor PCB harness through the cable guides on the lower ADF chute as shown below. Document front Lower ADF chute Ferrite core sensor actuator Document sensor ADF motor harness Cable Document rear...
  • Page 179 Document pressure bar (23) Turn the lower ADF chute upside down. (24) Pull either one of the lock arms on the underside of the lower ADF chute inwards and release the document pressure bar. The pressure bar spring also comes off. Document pressure bar White reference film Spring...

  • Page 180: Control Panel Assy

    6.1.5 Control Panel ASSY (1) Remove four screws from the control panel ASSY. (2) Pull up the rear end of the control panel ASSY and turn it up slightly. NOTE: Do not pull the control panel ASSY away from the machine since it is connected to the machine with the panel-main harness.

  • Page 181: Disassembly Of Control Panel Assy

    6.1.6 Disassembly of Control Panel ASSY (1) Place the control panel ASSY upside down. (2) Pull the three "x" latches outwards and remove the control panel PCB ASSY (consisting of two PCBs). NOTE: Do not pull the cables connecting the two PCBs or hold them when handling the PCB ASSY.
  • Page 182 (5) Remove the two screws from the control panel base. (6) Release the eight "y" latches and remove the control panel plate from the control panel base. NOTE: Take care not to drop the color LCD unit. (7) Take the color LCD unit out of the control panel base. Note: The latch spring may pop out of the control panel base.

  • Page 183: Backup Battery, Front Cover, Side Covers, Speaker, Upper Cover, Mj Side Cover, Encoder Guard Film, And Wlan Pcb

    - Explosion hazard! Never dispose of the battery in fire. - There is a danger of explosion if the battery is incorrectly replaced. - When replacing the battery, use the spare part authorized by Brother Industries. CAUTION - Batteries used should be disposed of in accordance with the local codes and regulations.
  • Page 184 Assembling Note: When setting the backup battery, route the battery harness through the cable guides on the upper cover as shown below. Backup battery Cable guide Speaker Cable guide Cable guide Cable guides Main PCB Cable guide Battery harness (6_37) Upper cover Speaker harness Confidential...
  • Page 185 (2) Lightly pull up the two retainers on the inside of the front cover to release them from the lower cover. Then lightly lift up the front end of the lower cover and remove the front cover, together with the WLAN PCB*. (3) Remove the screw and remove the side cover L.
  • Page 186 (5) Release the two latches on the front cover and take out the WLAN PCB.* (6) Disconnect the WLAN PCB harness* from the WLAN PCB.* WLAN PCB Linear bosses WLAN PCB harness Latch Latch Front cover (WLAN_PCB) Assembling Note*: When mounting the front cover and WLAN PCB onto the lower cover, route the WLAN PCB harness as shown on page 6-77.
  • Page 187 (7) Disconnect the speaker harness from the main PCB and release it from the cable guides provided on the upper cover. (8) Remove the speaker spring (wire spring) and the speaker from the pocket provided on the upper cover. Speaker harness Speaker Speaker spring Main PCB...
  • Page 188 (9) Check that the ink cartridge cover is open. (10) Remove the nine screws from the upper cover. (11) Lift the upper cover up and off the lower cover. NOTE: When lifting up the upper cover, do not put your hands in the opening above the platen (shown below).
  • Page 189 (12) Place the upper cover upside down. (13) Remove the MJ side cover from the upper cover. MJ side cover Upper cover (placed upside down) (6_35) (14) Release the rear end and the loop of the encoder guard spring from the spring guide and boss on the upper cover, respectively.

  • Page 190: Ink Cartridge Cover And Media Module Cover

    6.1.8 Ink Cartridge Cover and Media Module Cover (1) Open the ink cartridge cover fully, warp its center upward as shown below, pull its left edge to release the left boss from the lower cover and then remove the ink cartridge cover. (2) Release the left and right lock arms of the media module cover and pull the cover to the front.

  • Page 191: Main Pcb

    6.1.9 Main PCB Caution: Before replacement of the main PCB, back up the machine information and user setting information, referring to Chapter 9, Section 9.4.11 "Backup of Machine Information (Function code 46) (User-accessible)." After replacement, restore the backed up information to the new PCB. Failure to do so requires replacing also the ink absorber box and flushing box after replacement of the main PCB.
  • Page 192 (2) Remove the three screws (two "a" and one "b" screws) from the main PCB shield and lift it "a" Main PCB shield "a" "b" ASF encoder harness Main-MJ (EXT) Purge cam switch harness harness Main-MJ (LINE) Cap lift cam switch harness SDAA harness enclosure...
  • Page 193 (3) Disconnect the main-MJ (EXT) harness from the main PCB and release it from the cable guides provided on the SDAA enclosure. (4) Press the right and left ends of the SDAA enclosure inwards and remove it from the main PCB.

  • Page 194: Mj/Ps Shield Unit (Mj Pcb And Power Supply Pcb)

    6.1.10 MJ/PS Shield Unit (MJ PCB and Power Supply PCB) (1) If the main PCB shield frame has not been removed, disconnect the power supply harness, main-MJ (LINE) harness and main-MJ (EXT) harness from the main PCB, then remove screw "d" (shown on the previous page) from the main PCB shield frame. (2) Remove the two screws ("f"...
  • Page 195 Assembling Notes: • When mounting the MJ/PS shield unit onto the lower cover, route the power supply harness through the U-shaped cutout (shown on the previous page) provided in the lower MJ/PS shield. After mounting the MJ/PS shield unit, route the power supply harness through the channel and route the main-MJ (EXT) harness and main-MJ (LINE) harness on the left side of the lower cover as shown below.
  • Page 196 (4) Unlatch the power cord bushing and pull it up from the AC cord holder. Then release the power cord from the cable guides provided on the AC cord holder (shown on page 6-43). For 200 V series Remove screw "h" and the power inlet together with its bracket. For the power inlet having no fuse, remove also the inlet holder cover.
  • Page 197 Assembling Notes: • Before mounting the MJ shield, route the main-MJ (LINE) and (EXT) harnesses through the cable guide provided on the MJ PCB insulator. (See the previous page.) • Route the power cord through the PS PCB insulator (see below) and the cable guides provided on the AC cord holder (see the next page).
  • Page 198 Top view Ferrite core MJ PCB Main-MJ (EXT) harness (black) Cable guides on the AC cord holder Main-MJ (LINE) harness (yellow) Power cord Cable guide on the PS PCB insulator MJ PCB insulator Power supply PCB Route the power cord under this tab.

  • Page 199: Head/Carriage Unit And Ink Refill Assy

    6.1.11 Head/Carriage Unit and Ink Refill ASSY During disassembly jobs, except when removing the ink refill ASSY or engine unit (including the maintenance unit), leave the head/carriage unit in the machine. Before removing the head/carriage unit, ink refill ASSY or engine unit, you need to remove all four ink cartridges and set the protective part instead (see page 6-3).
  • Page 200 Tube support plate and tube support wire (3) Release the four ink supply tubes from the tube support wire. (4) Pull up the latch and slide the tube support plate to the left, and then take the plate out of the lower cover together with the tube support wire.
  • Page 201 Assembling Note: After making sure that the ink supply tubes are routed between the tube/cable guide and the lower cover, pass the ink supply tubes through the bent section of the tube support wire as shown below. (Front) Tube guide Sponge Tube/cable guide Tube support plate...
  • Page 202 Head cover (6) Move the head/carriage unit to position "P" (shown below) by hand. Note: If the head/carriage unit does not move, rotate the ASF/maintenance drive gear counterclockwise (viewed from the left) by hand to unlock the head/carriage unit and move it to position "P."...
  • Page 203 Carriage PCB ASSY (carriage PCB with head flat cables) (8) Unlock the connector on the carriage PCB and disconnect the carriage-head flat cable. Note: After disconnecting the flat cable, check that it is not damaged at its end or short- circuited.
  • Page 204 Routing the Head Flat Cables When Mounting the Carriage PCB ASSY 1) Mount the carriage PCB ASSY on the head/carriage unit (see the previous page). 2) On the head/carriage unit, route the head flat cables through the cable guide and fit the hole in the film over the boss as shown below.
  • Page 205 Head joint and ink refill ASSY (12) Pull out the joint leaf spring to the right to release the head joint. (13) Pull the head joint up and off the head/carriage unit. Remove the head joint rubber (that is a part of the head/carriage unit but may come off with the head joint) and put it on a clean vinyl sheet while taking care not to contaminate it.
  • Page 206 (14) Take out the ink supply tubes routed on the lower cover. (15) If the main PCB has not been removed, disconnect the ink cartridge detection sensor harness and the ink empty sensor harness from the main PCB. (16) Release the harnesses from the cable guide (see the illustration below). Then lift the ink refill ASSY up and out of the lower cover Note: On the back of the ink refill ASSY is an ink foam that may be stained with ink.
  • Page 207 Head/carriage unit and CR timing belt Note: During the removal or installation of the head/carriage unit, take care not to contaminate the PF encoder disk with ink or grease. (17) While pressing the idle pulley holder to the right, remove the CR timing belt from the carriage motor pulley and idle pulley.
  • Page 208 • When mounting a new head/carriage unit, apply the specified lubricant to the specified points, referring to Section 6.2. Also, after mounting a new head/carriage unit, apply the specified lubricant to the specified points on the sliding surfaces of the CR guide rail and CR support chassis, referring to Section 6.2.
  • Page 209 (21) A head/carriage unit is assigned a property code that represents the properties unique to that head/carriage unit. The property code is printed on head property labels--bar code label and QR code label, each of which is attached to the lower cover and carriage-head flat cable, respectively.
  • Page 210 Note: When storing the head/carriage unit for a long period, be sure to put a head joint rubber and an air buffer cap on the head/carriage unit and store the unit in the head casing, as shown below. Leaving the head/carriage unit out of the casing will cause the head nozzles and ink supply ports to dry up, resulting in a damaged head.

  • Page 211: Ink Absorber Box, Ink Absorber Felts, And Pf Encoder Disk

    6.1.12 Ink Absorber Box, Ink Absorber Felts, and PF Encoder Disk Note: Do not remove the ink absorber box unless it needs to be replaced. Note: Once the main drain tube is removed from the ink absorber box for the replacement of the ink absorber box, it will become unusable and new part will have to be put back in.
  • Page 212 (5) Peel off the PF encoder disk from the PF roller gear L only when it should be replaced. Note: Once removed, the PF encoder disk will become unusable and a new disk will have to be put back in. Note: Remove any adhesive remaining left on the PF roller gear L.

  • Page 213: Engine Unit And Flushing Box

    6.1.13 Engine Unit and Flushing Box During disassembly jobs, except when removing the ink refill ASSY or engine unit (including the maintenance unit), leave the head/carriage unit in the machine. Before removing the head/carriage unit, ink refill ASSY or engine unit, you need to replace all four ink cartridges with the protective part (see page 6-3).
  • Page 214 (4) Take the paper feed motor harness and PF encoder/registration sensor harness out of the cable guides provided on the lower cover. Assembling Note: Route the harnesses as shown on the next page. (5) Lift the engine unit up and out of the lower cover in the direction of the arrow shown below, holding the inner chute located beneath the CR guide rail.
  • Page 215 PF encoder disk Registration sensor PCB CR guide rail Paper feed motor harness Lower cover PF encoder sensor (Left) wires (4-wire) PF encoder/ (Rear) registration sensor harness (7-wire) Registration sensor wires (3-wire) ASF motor ASF encoder harness ASF motor harness Cable guides (Rear) Hook...

  • Page 216: Components On The Engine Unit

    6.1.14 Components on the Engine Unit (Earth spring, Maintenance unit, ASF motor*, Carriage motor, Star wheel holder, Paper ejection roller, Platen, Inner chute ASSY, Sub chute cover, Registration sensor actuator, Registration sensor PCB, PF encoder PCB, Paper pull-in rollers R and L, ASF gear shaft outer, and PE actuator) *ASF motor: Auto Sheet Feeder motor Earth spring...
  • Page 217 Maintenance unit (2) Release the right end of the switching lever guide from the maintenance unit and remove it. (3) If the ink absorber box has not been removed, pull out the main drain tube from the ink absorber box. Note: Pinch the end of the main drain tube with a clip in order to prevent drained ink from leaking and the machine from getting stained with leaked ink.
  • Page 218 ASF motor (5) Unlatch the shaft holder and remove it from the maintenance unit. (6) Remove the idle gear 16 and the ASF/maintenance drive gear. (7) Remove the ASF motor from the maintenance unit by removing the two screws. (8) Disconnect the ASF motor/encoder harness from the ASF motor. Shaft holder Latch Idle gear 16...
  • Page 219 Carriage motor (9) Remove the carriage motor from the engine unit by removing the two screws. Screw, bind M3x6 CR guide rail CR support chassis (Front) Carriage motor (6_44) Confidential 6-64...
  • Page 220 Star wheel holder (10) Remove two CR frame springs from the CR support chassis. (11) Lift up the CR support chassis. (12) While lightly pressing down the two bosses that fit in the oval holes provided in the CR support chassis, slide the star wheel holder to the front to release the small tabs from the square holes of the CR support chassis and remove it.
  • Page 221 Paper ejection roller and platen (13) Release the PF timing belt from the paper ejection roller gear. (14) Pull the lock arm of the bushing at each end of the paper ejection roller outwards and turn it upright. (15) Lift the paper ejection roller and remove the platen from the engine unit. Paper ejection roller Lock arm of bushing Platen...
  • Page 222 Inner chute ASSY, registration sensor actuator, registration sensor PCB, and PF encoder (16) Release the three latches of the inner chute ASSY from the engine unit. First pull and release the rightmost latch (viewed from the rear) and then the remaining two ones. Note: Do not pull the inner chute ASSY away from the engine unit since it is connected to the engine unit with the PF encoder/registration sensor harness.
  • Page 223 (18) Turn the registration sensor actuator in the direction of the arrow shown below and take it off the inner chute ASSY. The sensor actuator spring comes off. (19) Take the registration sensor PCB out of the support arms. Note: The registration sensor PCB and the PF encoder PCB are assembled with their harnesses.
  • Page 224 (20) At the left end of the engine unit, remove the screw that secures the PF encoder PCB and its support to the engine unit, taking care not to touch the PF encoder disk (if it has not been removed in Section 6.1.12).
  • Page 225 Paper pull-in rollers R and L, and ASF gear shaft outer (22) Pull the pawl outwards and remove the paper pull-in roller R. Then pull out the paper pull- in roller L while turning it. The paper pull-in gear also comes off. (23) Remove the ASF idle gear holder from the right side of the engine unit.
  • Page 226 PE actuator (25) Lift up the front end of the PE actuator as shown below. Using the spring hook or the like, release the long end of the PE actuator spring from the groove provided in the PE actuator, and then remove the spring. Note: When releasing the spring, hold it taking care not to let the spring bounce off.
  • Page 227 Assembling Note: First mount the PE actuator on the gear holder and then set the spring back into place, using the following steps. 1) Fit either one of the bosses on the PE actuator into the hole in the gear holder, pull the PE actuator outward, and fit the other one.

  • Page 228: Bank Assy And Base Pad On The Paper Tray Assy

    6.1.15 Bank ASSY and Base Pad on the Paper Tray ASSY (1) Pull the four lock arms on the rear of the paper tray outwards and release the four latches of the bank ASSY. Then pull the bank ASSY up and out of the paper tray. (2) If the base pad needs to be replaced, peel it off the bottom of the paper tray.

  • Page 229: Routing Of The Harnesses, Flat Cables, And Ink Supply Tubes

    6.1.16 Routing of the Harnesses, Flat Cables, and Ink Supply Tubes Routing A: Document sensor PCB harness, CIS motor harness, ADF motor harness and grounding wires on the upper cover Cable guide Cable guides Cable guide Route the bundle of ADF motor harness and its grounding wire, Route the document the CIS motor harness, and the...
  • Page 230 Routing B: Document sensor PCB harness, ADF motor harness, and grounding wires on the lower ADF chute On the lower ADF chute Document front Lower ADF chute Ferrite core sensor actuator Document sensor ADF motor harness Cable Document rear guides sensor actuator Ferrite core Document sensor...
  • Page 231 Routing C: Battery harness and speaker harness on the upper cover Battery harness and speaker harness Backup battery Cable guide Speaker Cable guide Cable guide Cable guides Main PCB Cable guide Battery harness (6_37) Upper cover Speaker harness Speaker harness Upper cover Speaker (6_33_1)
  • Page 232 Routing D: WLAN PCB harness (for wireless LAN-enabled model) Main PCB Lower cover (6_39a) WLAN PCB harness Front cover WLAN PCB Confidential 6-77...
  • Page 233 Routing E: Carriage motor harness, ASF motor harness, paper feed motor harness, PF encoder/registration sensor harness, power supply harness, main-MJ (EXT) harness, and main-MJ (LINE) harness on the lower cover On the SDAA enclosure Carriage motor harness Main-MJ (LINE) harness (yellow) Paper feed motor harness SDAA enclosure ASF motor harness...
  • Page 234 Routing F: Power supply harness, power cord, main-MJ (LINE) harness, main-MJ (EXT) harness in the MJ/PS shield unit PS PCB insulator Cable guide on the MJ PCB insulator Power supply PCB Main-MJ (EXT) harness (black) Main-MJ (LINE) harness (yellow) Lower MJ/PS shield Power supply harness Power supply PCB PS PCB insulator...
  • Page 235 Top view Ferrite core MJ PCB Main-MJ (EXT) Cable guides harness (black) Main-MJ (LINE) harness (yellow) Power supply shield Cable guide on the MJ PCB insulator Power supply Power cord PS PCB insulator harness Power supply PCB Route the power cord under this tab.
  • Page 236 Routing G: Ink supply tubes (Front) Tube guide Sponge Tube/cable guide Tube support plate Lower cover Bent section of tube support wire Magenta Tube support wire Cyan Yellow Black (6_64) Confidential 6-81...
  • Page 237 Routing H: Head flat cables Cable guides Tube/cable guide Lower cover Head flat cables Cable guide Tube support plate Tube support wire (6_63_1) Routing I: Purge cam switch harness, cap lift cam switch harness, carriage motor harness, and ASF motor/encoder harness on the lower cover ASF encoder harness Carriage motor harness Ferrite cores...
  • Page 238 Routing J: PF encoder/registration sensor harness On the inner chute ASSY Inner chute ASSY Cable guide PF encoder/registration sensor harness Cable guide (6_74_1) On the lower cover PF encoder disk CR guide rail Registration sensor PCB Paper feed motor harness Lower cover PF encoder sensor (Left)
  • Page 239 Routing L: Harnesses, flat cables and ink tubes on the lower cover Top view (Lower cover) Ink supply tubes Head flat cables Paper feed motor harness Carriage motor harness ASF motor harness PF encoder/ registration sensor harness Power supply harness Head flat Head flat Cap lift cam...

  • Page 240: Lubrication

    LUBRICATION Apply the specified lubricants to the lubrication points as shown below. Lubricant type No. of Lubricant amount Lubrication points (Manufacturer) points per point Permalub BAN-5 Head/carriage unit 1.5 mm diameter ball (Nippon Koyu) Motor plate and CR guide rail 1 mm diameter ball (bottom edges) Switching lever guide...
  • Page 241 Motor plate and CR guide rail (bottom edges) Apply a 1 mm diameter ball of grease (Permalub BAN-5) to the lubrication points below. Viewed from the bottom CR support chassis Motor plate 34+1 19+1 (Right) Apply grease here. 42+1 (mm) CR guide rail (6_86) Switching lever guide...
  • Page 242 CR guide rail and CR support chassis (upper face) Apply a 2 mm diameter ball of grease (FLOIL BG1319) to each of the 22 lubrication points below. Lubrication procedure (1) Move the head/carriage unit to the left end of its travel and hit it against the stoppers provided at the left end of the CR guide rail and support chassis.
  • Page 243 CR support chassis (front and rear sides of upright rear edge) Apply a 2 mm diameter ball of grease (FLOIL BG1319) to each of the 28 lubrication points (front and back surfaces of the rear vertical edge of CR support chassis) as shown below. Head/carriage unit CR support chassis (Front)
  • Page 244 Paper pull-in idle gear and paper pull-in roller L Apply a 3 mm diameter ball of grease (Molykote EM-30LP) to the lubrication point on the paper pull-in idle gear as shown below. After applying the grease at the center of a gear teeth, rotate the gear until the lubrication point is hidden by the adjacent gear, taking care not to touch the paper pull-in rollers.
  • Page 245 CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT Confidential...
  • Page 246 CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT This chapter details adjustments and updating of settings, which are required if the head/carriage unit, main PCB and some other parts have been replaced. CONTENTS PREPARATION ...................... 7-1 7.1.1 Requirements ....................
  • Page 247 [ 11 ] Update the paper feeding correction value (Function code 58) ..7-32 [ 12 ] Align vertical print lines (Function code 65) ........7-32 [ 13 ] Adjust margins in borderless printing (Function code 66) ....7-32 [ 14 ] Print out an ADF copy chart and make a copy of that chart in ADF scanning................

  • Page 248: Preparation

    Before proceeding to perform any adjustments or update any settings, you need the executables, data files, spare parts and supplies (provided by Brother Industries) and must set up your PC. Note: Before starting any operation involving printing of check patterns, be sure to set A4-size recording paper.
  • Page 249 Spare Parts and Supplies Required for Adjustments and Updating of Settings Recording paper Ink cartridges Protective part (A4-size) Head/carriage unit, Engine unit √ √ √ (Section 7.2) √ √ Main PCB (Section 7.3) ADF unit, ADF-related parts √ √ (Section 7.4) Ink absorber box, Flushing box (Section...

  • Page 250: Installing The Maintenance Usb Printer Driver

    You will have to replace the main PCB and load programs to a new PCB. Preparation You need the Brother Maintenance USB Printer driver and filedg32.exe (provided by Brother Industries). Save them in an arbitrary folder in your PC.
  • Page 251 (5) Connect the machine to your PC using the USB cable. The following window appears. (6) The following screen appears, indicating the detection of new hardware device by the system. Select "No, not this time." And click Next. (7) Select "Install the software automatically (Recommended)" and click Next. Confidential...
  • Page 252 (8) Alert warning message of WHQL appears. Click Continue Anyway to proceed. Confidential...
  • Page 253 Click Finish to return. NOTE: In order to check whether the printer driver is successfully installed, click Start | Settings | Printers to call up the Printers window. Then, check that the Brother Maintenance USB Printer icon is shown.

  • Page 254: If You Replace The Head/Carriage Unit Or Engine Unit

    IF YOU REPLACE THE HEAD/CARRIAGE UNIT OR ENGINE UNIT [ 1 ] Update the head property information stored in the EEPROM on the main PCB (1) Make sure that the machine's power cord is unplugged from an electrical outlet. If the machine is connected to a PC, unplug the USB cable. (2) Switch on the PC.
  • Page 255 (8) In Port on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow steps 1) through 4) below. 1) Click Start | Settings | Printers. The Printers window appears as shown below.
  • Page 256 The Brother Maintenance USB Printer Properties window appears as shown below. 4) Click the Ports tab. In this example, the port number assigned to the Brother Maintenance USB Printer is USB001. (9) In the Head Info. box on the BrUsbSn screen...

  • Page 257: 2 ] Clean The New Head/Carriage Unit (Function Code 76)

    [ 2 ] Clean the new head/carriage unit (Function code 76) (1) Open the ink cartridge cover, set new ink cartridges into the ink refill ASSY, and close the ink cartridge cover. (2) Carry out a purge operation (with function code 76) using the steps below. (See Chapter 9, Section 9.4.25.)

  • Page 258: 3 ] Print Out A Test Pattern (Function Code 09)

    [ 3 ] Print out a test pattern (Function code 09) To check that the head/carriage unit normally sprays ink droplets from all head nozzles, print out a test pattern with function code 09 (see Chapter 9, Section 9.4.4) with the following steps. Before starting the operation below, be sure to set A4-size paper in the paper tray for printing check patterns.

  • Page 259: 4 ] Correct The Positioning Error Of The Head/Carriage Unit

    (1) Run "filedg32.exe" in the folder created. The Filedrgs window appears as shown below. (2) Drag and drop the "incline.prn" icon onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "Incline Adjust"...
  • Page 260 Head Positioning Test Pattern Confidential 7-13...
  • Page 261 (4) Move the head/carriage unit to the center of its travel with function code 63 (see Chapter 9, Section 9.4.18) using the following key operation. Press the 6, 3, and Black Start (Mono Start) keys in this order to display "START 63?" on the LCD.

  • Page 262: 5 ] Update The Paper Feeding Correction Value (Function Code 58)

    The Filedrgs window appears as shown below. For the paper feed roller adjustment (2) Drag and drop the "pfadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out "PF adjust check"...
  • Page 263 For the paper ejection roller adjustment (7) On your PC, drag and drop the "exitadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window. The machine displays the "RECEIVING DATA" on the LCD and prints out the "EXIT adjust check"...
  • Page 264 Paper Feeding Check Pattern for the Paper Feed Roller Confidential 7-17...
  • Page 265 Paper Feeding Check Pattern for the Paper Ejection Roller Confidential 7-18...

  • Page 266: 6 ] Align Vertical Print Lines (Function Code 65)

    [ 6 ] Align vertical print lines (Function code 65) Before starting the operation below, be sure to set A4-size paper in the paper tray for printing check patterns. (1) Press the 6, 5 and 1 keys in this order. The machine displays the "PRINTING"...
  • Page 267 Vertical Alignment Check Patterns (2/2) Confidential 7-20...

  • Page 268: 7 ] Adjust Margins In Borderless Printing (Function Code 66)

    The Filedrgs window appears as shown below. Left and right margin adjustment (2) Drag and drop the "media.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "MEDIA CHECK"...
  • Page 269 Bottom margin adjustment (11) Drag and drop the "bottomadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown on the previous page. The machine displays the "RECEIVING DATA" on the LCD and prints out the "BOTTOM Adjust"...
  • Page 270 (14) To adjust the bottom margin, enter the measured value (in units of 0.1 mm) multiplied by In this example, the bottom margin measured in step (12) is 3.1 mm, so press the 3, 1, and OK keys. Upon completion of the entry, the machine automatically returns to the initial stage of the maintenance mode.
  • Page 271 Left and Right Margin Check Pattern Confidential 7-24...
  • Page 272 Bottom Margin Check Pattern Confidential 7-25...

  • Page 273: 8 ] Print Out A Total Check Pattern

    7.1.1. The Filedrgs window appears as shown below. (2) Drag and drop the "qualbh9.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "Total Quality Check Pattern"...
  • Page 274 Total Check Pattern A: Leading-edge print start position B: Checking for horizontal streaks C, E, H, K, M: Margin adjustments for borderless printing D: Paper feed roller adjustment F: Adjustment of vertical print lines G: Head positioning adjustment I: Adjustment of discharging conditions of all nozzles J: Checking for vertical streaks L: Paper ejection roller adjustment Confidential...

  • Page 275: 9 ] Switch Back To Standby

    [ 9 ] Switch back to standby After completion of the adjustment, disconnect the USB cable. Then press the 9 key twice to return to the standby state. Note: Be sure to disconnect the USB cable first. Returning to standby without disconnecting the USB cable runs "Found New Hardware Wizard"...

  • Page 276: If You Replace The Main Pcb

    [ 9 ] Set an ID code and update the head property information Note: Make sure that the Brother Maintenance USB Printer driver has been installed to your PC. To do it, click Start | Settings | Printers to call up the Printers window and confirm that the...
  • Page 277 7.1.1. The following window appears. (4) On the model menu, click BH9. (5) In Port on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow the instructions given in Section 7.2 [ 1 ], step...

  • Page 278: 10 ] Back Up Machine Information (Function Code 46)

    (7) In the Head Info. box, type the 16-digit property code (e.g., ALR7765501200000) which is printed on the bar code label attached to the lower cover. Click the OK button. Head property label (Bar code) (head_property_BHL9_A3) (8) Check whether the entered character strings (ID code and head property information) are correct with the following procedure.
  • Page 279 (5) Press the Stop/Exit key to return to the initial stage of the maintenance mode. (6) Press the 9 key twice to exit from the maintenance mode. [ 11 ] Update the paper feeding correction value (Function code 58) Refer to Section 7.2, [ 5 [ 12 ] Align vertical print lines (Function code 65) Refer to...
  • Page 280 7.1.1. The Filedrgs window appears as shown below. (2) Drag and drop the "chart.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "ADF COPY CHART"...
  • Page 281 Check Items on the ADF COPY CHART Check that the copied chart has none of the following defects. A: Contrast chart 1 • Black or white vertical streaks • Patchy color • Missing dots B: Color blocks • Patchy color •...
  • Page 282 ADF Copy Chart Confidential 7-35...
  • Page 283 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX When either the ink absorber box or flushing box is replaced, you should replace both of them. [ 1 ] Reset each of the purge and flushing counters (1) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode.
  • Page 284 IF YOU REPLACE THE CONTROL PANEL ASSY OR CONTROL PANEL PCB [ 1 ] Check LCD operation and specify the LCD type (Function code 12) Refer to Chapter 9, Section 9.4.6. [ 2 ] Check the operation of the control panel PCB (Function code 13) Refer to Chapter 9, Section 9.4.7.
  • Page 285 (4) Enter "A" using the steps below. Press the 1 key with the # key held down. The main PCB gets the MAC address from the WLAN PCB. (This operation backs up the EEPROM data stored on the WLAN PCB.) The LCD displays the "E2PCOPY START"...
  • Page 286 CHAPTER 8 CLEANING Confidential...
  • Page 287 CHAPTER 8 CLEANING This chapter provides cleaning procedures not covered by the User's Guide. Before starting any repair work, clean the machine as it may solve the problem concerned. For the cleaning procedures of the head/carriage unit, scanner unit, and platen, refer to the User's Guide. CONTENTS CLEANING THE EXTERNAL AND INTERNAL SURFACE OF THE MACHINE ..
  • Page 288 CLEANING THE EXTERNAL AND INTERNAL SURFACE OF THE MACHINE (1) If the external surface of the machine is stained, clean it with a soft, clean and lint-free cloth. Note: Do not use isopropyl alcohol (IPA) to remove dirt or stains from the molding parts. Doing so may cause cracks in those parts.
  • Page 289 CLEANING THE MAINTENANCE UNIT (1) Plug the power cord of the machine into an electrical outlet. (2) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode. (Refer to Chapter TIP: Models equipped with a numerical keypad on the control panel can enter the maintenance mode in the same way as conventional models;...
  • Page 290 CHAPTER 9 MAINTENANCE MODE Confidential...
  • Page 291 CHAPTER 9 MAINTENANCE MODE This chapter describes the maintenance mode which is exclusively designed for the purpose of checks, settings and adjustments of the machine using the keys on the control panel. In the maintenance mode, you can update memory (EEPROM: electrically erasable programmable read-only memory) contents for optimizing the drive conditions of the head/carriage unit or the paper feed roller and paper ejection roller in the engine unit, if those units have been replaced, or for setting the CIS scanner area, for example.
  • Page 292 9.4.19 Alignment of Vertical Print Lines in Monochrome (Function code 65)..9-35 9.4.20 Margin Adjustment in Borderless Printing (Function code 66) (User-accessible) ..................9-38 9.4.21 Updating of Property Data (Function code 68).......... 9-43 9.4.22 Head/Carriage Unit Traveling Speed Check (Function code 69) ....9-44 9.4.23 EEPROM Customizing (Function code 74) ..........

  • Page 293: Entry Into The Maintenance Mode

    ENTRY INTO THE MAINTENANCE MODE (1) Press the Menu and Black Start (Mono Start) keys in this order. Next press the four times to switch the machine to the maintenance mode. The machine beeps for approx. one second and displays " "...

  • Page 294: List Of Maintenance-Mode Functions

    LIST OF MAINTENANCE-MODE FUNCTIONS Maintenance-mode Functions Function Reference Section Function Code (Page) EEPROM Parameter Initialization 9.4.1 (9-4) Printout of Scanning Compensation Data 9.4.2 (9-5) ADF Performance Test 9.4.3 (9-7) Test Pattern 9.4.4 (9-8) Firmware Switch Setting 9.4.5 (9-10) Printout of Firmware Switch Data 9.4.5 (9-13) Operational Check of LCD and Specifying of the LCD Type 9.4.6 (9-15)

  • Page 295: User-Access To The Maintenance Mode

    USER-ACCESS TO THE MAINTENANCE MODE Basically, the maintenance-mode functions listed on the previous page should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone). The user-accessible functions (codes 10 to 12, 37, 46, 52, 53, 66, 75, 76, 80, 82, 87, 88, and 91) are shaded in the table given on the previous page.

  • Page 296: Detailed Description Of Maintenance-Mode Functions

    DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS 9.4.1 EEPROM Parameter Initialization (Function code 01, 91) Function The machine initializes the parameters, user switches, firmware switches and assurance mode switch settings registered in the EEPROM, to the initial values. Entering function code 01 initializes almost all of the EEPROM areas, but entering 91 does not initialize some areas, as listed below.

  • Page 297: Printout Of Scanning Compensation Data (Function Code 05)

    9.4.2 Printout of Scanning Compensation Data (Function code 05) Function The machine prints out the white and black level data for scanning compensation. Operating Procedure Do not start this function merely after powering on the machine but start it after carrying out a sequence of scanning operation.
  • Page 298 Scanning Compensation Data List Confidential...

  • Page 299: Adf Performance Test (Function Code 08)

    9.4.3 ADF Performance Test (Function code 08) Function The machine counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. Operating Procedure (1) Set documents. (Allowable up to the ADF capacity.) The "DOC.

  • Page 300: Test Pattern (Function Code 09)

    9.4.4 Test Pattern (Function code 09) Function This function prints out a test pattern (Print Quality Check sheet) to allow the service personnel to check the print quality. Before starting the operation below, be sure to set A4-size paper in the paper tray for printing check patterns.
  • Page 301 Test Pattern Confidential...

  • Page 302: Firmware Switch Setting And Printout (Function Codes 10 And 11) (User-Accessible)

    9.4.5 Firmware Switch Setting and Printout (Function codes 10 and 11) (User-accessible) [ A ] Firmware switch setting Function The machine incorporates the following firmware switch functions which can be activated with the procedures using the control panel keys. The firmware switches have been set at the factory in conformity to the communications standards and codes of each country.
  • Page 303 Firmware Switches (WSW01 through WSW60) Continued WSW No. Function WSW34 Function setting 12 WSW35 Function setting 13 (Not used.) WSW36 Function setting 14 WSW37 Function setting 15 WSW38 V.34 transmission settings WSW39 V.34 transmission speed WSW40 V.34 modem settings WSW41 ON-duration of the scanning light source WSW42 Internet mail settings...
  • Page 304 Operating Procedure (1) Press the 1 and 0 keys in this order in the initial stage of the maintenance mode. The machine displays the "WSW00" on the LCD and becomes ready to accept a firmware switch number. (2) Enter the desired number from the firmware switch numbers (01 through 60). The following appears on the LCD: Selector 1 Selector 8...
  • Page 305 [ B ] Printout of firmware switch data Function The machine prints out the setting items of the firmware switches and their contents specified. Operating Procedure (1) Press the 1 key twice in the initial stage of the maintenance mode. The "PRINTING"...
  • Page 306 Configuration List Confidential 9-14...

  • Page 307: Operational Check Of Lcd And Specifying Of The Lcd Type (Function Code 12) (User-Accessible)

    9.4.6 Operational Check of LCD and Specifying of the LCD Type (Function code 12) (User-accessible) Function This function allows you to check whether the LCD works normally. It should be used to specify the LCD type if the 3.3-inch LCD unit or main PCB is replaced. Operating Procedure Checking the display state of the LCD If the 3.3-inch LCD unit or main PCB has been replaced, first specify the LCD type using the...
  • Page 308 Specifying the LCD type (Only for models with 3.3-inch LCD) If the 3.3-inch LCD unit or main PCB has been replaced, specify the LCD type using the procedure below. (1) Press the 1 and 2 keys in this order in the initial stage of the maintenance mode. (2) Press the key.

  • Page 309: Operational Check Of Control Panel Pcb (Function Code 13)

    9.4.7 Operational Check of Control Panel PCB (Function code 13) Function This function allows you to check the control panel PCB for normal operation. Operating Procedure (1) Press the 1 and 3 keys in this order in the initial stage of the maintenance mode. The "00 "...

  • Page 310: Updating Of Firmware Using An External Memory (Function Code 28)

    Operating Procedure (1) Switch your PC ON and insert an external memory. (2) Create a folder named "BROTHER" in the top layer of the external memory's directory and copy the firmware file having the extension .pjl into that folder. NOTE: Before copying, check that the file name of the firmware matches with your machine.

  • Page 311: Sensor Operational Check (Function Code 32)

    9.4.9 Sensor Operational Check (Function code 32) Function This function allows you to check the following: • Document front sensor • Document rear sensor • Scanner cover sensor • Registration sensor • Ink cartridge cover sensor • Purge cam switch •...

  • Page 312: Printout Of Dial Log (Function Code 37) (User-Accessible)

    Given below is the relationship between the LCD indication, sensor name and sensor status. Sensors Sensing status Document front sensor No document detected. Document rear sensor No document detected. Scanner cover sensor Scanner cover closed. Registration sensor No recording paper detected. Ink cartridge cover sensor Ink cartridge cover closed.

  • Page 313: Backup Of Machine Information (Function Code 46) (User-Accessible)

    NOTE: Do not use a Memory Stick; using it may fail to transfer data correctly. Backup Procedure (1) On the PC, create a "Brother" folder in an external memory to be used for saving backup data. (2) Insert the external memory into the slot of the machine in the initial stage of the maintenance mode.
  • Page 314 The external memory is being used by another operation. Insert Card No external memory is inserted. No file - No "BROTHER" folder in the external memory - Invalid file name Card Error Failed to open the file. Machine ID Error Mismatch of serial numbers between the machine and the backup data (which is detected only in data restoration).

  • Page 315: Setting Of Country/Language (Function Code 52) (User-Accessible)

    9.4.12 Setting of Country/Language (Function code 52) (User-accessible) Function Machines have been customized for their destination countries with the corresponding EEPROM customizing codes (see Section 9.4.23, Function code 74). However, some customizing codes are shared by two or more destination countries, so the machines customized by these codes require further specifying individual destination countries or languages.

  • Page 316: Transfer Of Received Fax Data And/Or Equipment's Log (Function Code 53) (User-Accessible)

    9.4.13 Transfer of Received FAX Data and/or Equipment's Log (Function code 53) (User-accessible) Function This function transfers received FAX data to another machine. It is useful when the machine cannot print received data due to the printing mechanism defective. NOTE: The number of files that can be transferred at a time is 99. To transfer 100 files or more, carry out the following procedure more than one time.
  • Page 317 Cover page sample Title Job number Total number of pages to be transferred Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Transfer start date Model code Boot ROM info Program manager ROM info Main ROM info Serial number...

  • Page 318: Fine Adjustment Of Scanning Start/End Position (Function Code 54)

    9.4.14 Fine Adjustment of Scanning Start/End Position (Function code 54) Function This function allows you to adjust the scanning start/end position. Operating Procedure (1) Press the 5 and 4 keys in this order in the initial stage of the maintenance mode. The "SCAN START ADJ."...

  • Page 319: Acquisition Of White Level Data And Cis Scanner Area Setting (Function Code 55)

    9.4.15 Acquisition of White Level Data and CIS Scanner Area Setting (Function code 55) Function This function allows the machine to obtain white level data for the CIS scanner and save it together with the CIS scanner area into the EEPROM on the main PCB. Operating Procedure (1) Press the 5 key twice in the initial stage of the maintenance mode.

  • Page 320: Updating Of Paper Feeding Correction Value (Function Code 58)

    The Filedrgs window appears as shown below. For the paper feed roller adjustment (5) Drag and drop the "pfadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out "PF adjust check"...
  • Page 321 For the paper ejection roller adjustment (10) On your PC, drag and drop the "exitadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window. The machine displays the "RECEIVING DATA" on the LCD and prints out the "EXIT adjust check"...
  • Page 322 Paper Feeding Check Pattern for the Paper Feed Roller Confidential 9-30...
  • Page 323 Paper Feeding Check Pattern for the Paper Ejection Roller Confidential 9-31...

  • Page 324: Checking Of Cis Travel And Specifying Of Cis Type (Function Code 59)

    9.4.17 Checking of CIS Travel and Specifying of CIS Type (Function code 59) Function This procedure allows you to check the movement of the CIS unit integrated in the scanner cover (scanner unit). The CIS unit travels to the three positions--the white reference film position, scanning start and end positions.
  • Page 325 -- Specify the CIS type -- Note: Before proceeding to the CIS type specification procedure, be sure to update the firmware to the latest version. Otherwise, an error may occur. (1) Open the scanner cover and check the CIS type shown on the bar code label. Press 0 key.

  • Page 326: Travel Check Of The Head/Carriage Unit And Initial Setup Mode (Function Code 63)

    9.4.18 Travel Check of the Head/Carriage Unit and Initial Setup Mode (Function code 63) Function This procedure moves the head/carriage unit to the center of its travel (Function code 63 + *). It can also enable or disable the initial setup mode when the power is applied at the next time (Function code 63 + 1 or Function code 63 +3).

  • Page 327: Alignment Of Vertical Print Lines In Monochrome (Function Code 65)

    9.4.19 Alignment of Vertical Print Lines in Monochrome (Function code 65) Function This function allows you to align vertical lines printed in the forward and backward direction of the head/carriage unit. If the head/carriage unit or main PCB is replaced with a new one, you need to make the adjustment given in this section.
  • Page 328 Vertical Alignment Check Patterns (1/2) Confidential 9-36...
  • Page 329 Vertical Alignment Check Patterns (2/2) Confidential 9-37...

  • Page 330: Margin Adjustment In Borderless Printing (Function Code 66) (User-Accessible)

    The Filedrgs window appears as shown below. Left and right margin adjustment (5) Drag and drop the "media.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "Receiving Data" on the LCD and prints out the "MEDIA CHECK"...
  • Page 331 Bottom margin adjustment (14) Drag and drop the "bottomadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown on the previous page. The machine displays the "RECEIVING DATA" on the LCD and prints out the "BOTTOM adjust"...
  • Page 332 (16) If the bottom margin is out of the specified range, press the 6 key twice and the # key on the machine. The "BOTTOM: 30" appears on the LCD. (17) To adjust the bottom margin, enter the measured value (in units of 0.1 mm) multiplied by In this example, the bottom margin measured in step (15) is 3.1 mm, so press the 3, 1, and OK keys.
  • Page 333 Left and Right Margin Check Pattern Confidential 9-41...
  • Page 334 Bottom Margin Check Pattern Confidential 9-42...

  • Page 335: Updating Of Property Data (Function Code 68)

    9.4.21 Updating of Property Data (Function code 68) Function To keep the print quality, the controller optimizes the drive conditions of individual head/ carriage units according to the property data. For instance, the controller optimizes the head drive strength, ink jet-out timing and other drive conditions according to the electromechanical properties unique to individual head/carriage units and ambient temperature.

  • Page 336: Head/Carriage Unit Traveling Speed Check (Function Code 69)

    9.4.22 Head/Carriage Unit Traveling Speed Check (Function code 69) Function This function checks whether or not the traveling speed of the head/carriage unit is within the specified range. This procedure should be performed when you replace the head/carriage unit or carriage motor, or when you loosen the CR timing belt.

  • Page 337: Eeprom Customizing (Function Code 74)

    9.4.23 EEPROM Customizing (Function code 74) Function This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. NOTE: If you replace the main PCB, be sure to carry out this procedure. Operating Procedure (1) Press the 7 and 4 keys in this order in the initial stage of the maintenance mode.

  • Page 338: Travel Of Head/Carriage Unit (For Removing Paper Particles And Dust Accumulated On The Maintenance Unit) (Function Code 75) (User-Accessible)

    9.4.24 Travel of Head/Carriage Unit (for removing paper particles and dust accumulated on the maintenance unit) (Function code 75) (User-accessible) Function This function is used to remove paper particles and dust accumulated between the maintenance unit and head/carriage unit. Using this function moves the head/carriage unit to the center of its travel, allowing you to easily remove the paper particles and dust accumulated.

  • Page 339: Purge Operation (Function Code 76) (User-Accessible)

    9.4.25 Purge Operation (Function code 76) (User-accessible) Function The machine can carry out several types of purge operations--head replacement purge, normal purge, periodical reset purge, power purge, initial purge, user reset purge, and engine setup purge. This function allows you to select the desired purge type and carry it out. TIP: The purge types and their details are described on the next page.
  • Page 340 Purge types, ink usage, purge counts, and purge codes Purge Codes (In the Purge Types Description Ink Usage Purge Counts maintenance mode, Function code 76) Head replacement This is a specially prepared Black: 3.060 ml Black: purge purge for eradicating mixed Per color: 2.720 ml 3 colors: 380 (See Note below.)
  • Page 341 Resetting purge or flushing counter 1) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode. TIP: Models equipped with a numerical keypad on the control panel can enter the maintenance mode in the same way as conventional models;...

  • Page 342: Print Of The Equipment's Log (Function Code 77)

    9.4.26 Print of the Equipment’s Log (Function code 77) Function The machine prints its log information. Operating Procedure (1) Press the 7 key twice in the initial stage of the maintenance mode. The machine displays "MAINTENANCE 77" on the LCD and prints out the equipment’s log as shown below.
  • Page 343 PictBridge information (only for models supporting PictBridge) Ink drop count, indicating how many droplets have been jetted out from each of the current ink cartridges (including droplets used for purging) Ink drop count after detection of "Ink Low," indicating how many droplets have been jetted out from each of the current ink cartridges after detection of "Ink Low"...

  • Page 344: Display Of The Equipment's Log (Function Code 80) (User-Accessible)

    9.4.27 Display of the Equipment's Log (Function code 80) (User-accessible) Function The machine can display its log information on the LCD. This procedure allows you to reset the purge count. It is necessary to reset the purge count when the ink absorber box is replaced with a new one without replacing the main PCB. Operating Procedure (1) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode.
  • Page 345 • Flushing count, indicating how many times the flushing operation has been carried out (With the flushing count displayed, pressing the 2, 7, 8 and 3 keys in this order resets the flushing count.) • Printing history for paper sizes and types* •...

  • Page 346: Equipment Error Code Indication (Function Code 82) (User-Accessible)

    9.4.28 Equipment Error Code Indication (Function code 82) (User-accessible) Function This function displays an error code of the last error on the LCD. Operating Procedure (1) Press the 8 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows the "MACHINE ERROR X X."...

  • Page 347: Assurance Mode Switch Setting (Function Code 88) (User-Accessible)

    9.4.30 Assurance Mode Switch Setting (Function code 88) (User-accessible) Function The machine incorporates five assurance mode switches (AMS01 through AMS05) that are firmware switches just as the ones described in Section 9.4.5. When the machine does not function normally because the usage environments or operating conditions are not usual, the assurance mode switches provide workarounds to make the machine usable by changing the machine settings to untypical ones.
  • Page 348 AMS01 (Printing assurance 1) Selector Function Setting and Specifications Prevention of stains on back side of leading edge of paper in borderless 0: Disable (default) 1: Enable printing Not used. No. 3 4 0 0 : Enable (Determine the sensor function depending upon the print Protection of platen from no-paper resolution selected) (default)
  • Page 349 • Selectors 5 and 6: Assurance print 1 and 2 Enabling assurance print 1 or 2 causes the machine to mix black ink (pigment-based) and a little of cyan ink (dye-based) to use in monochrome copy or in monochrome FAX reception and list output, respectively.
  • Page 350 ON for recording paper except glossy Recording paper selected ON for glossy paper paper (ink jet paper, plain paper, or (Selector 1 = "1") transparency) (Selector 2 = "1") "Highest" Brother premium glossy photo "Photo" paper "Fine" 2.3 mm "Highest" Other glossy paper "Photo"...
  • Page 351 • Selector 7: Unidirectional print for higher print quality The machine prints bidirectionally by default. To get higher print quality, set this selector to "1" to switch to the unidirectional print mode in which printing is performed only when the head/carriage unit travels from left to right.
  • Page 352 AMS03 (Maintenance assurance 1) Selector Function Setting and Specifications 0: Disable (default) 1: Enable Protection of head caps from drying No. 2 3 0 0 : 30 seconds (default) 0 1 : 5 seconds Auto capping start time 1 0 : 15 seconds 1 1 : 300 seconds Purge more powerful than normal 0: Disable (default)
  • Page 353 AMS04 (Maintenance assurance 2) Selector Function Setting and Specifications Line monitor volume (Not used.) 0: Normal (default) 1: Extra-high Not used. 0: Printable with black ink only for a certain amount after detection of ink empty state Black ink print mode 1: Printable with black ink only regardless of color ink remaining.
  • Page 354 AMS05 (Printing assurance 3) Selector Function Setting and Specifications Not used. No. 3 4 Enabling/disabling the 0 0 : Enable (when borderless printing is disabled) head-platen gap offset (default) settings (made by selectors 0 1 : Enable (when borderless printing is enabled) 1 and 2 on AMS02 and 1 0 : Disable (regardless of borderless printing) selector 6 on AMS05)
  • Page 355 Combination of AMS02 and AMS05 Enable head-platen gap offset Assurance Regardless of mode when borderless when borderless borderless printing switch printing is disabled printing is enabled setting AMS02 10****** 10****** 10****** Enable only for glossy paper (in any size) AMS05 **00**** **01**** **11****...
  • Page 356 Combination Enable head-platen gap offset pattern of Users’ problems and requests (for desired target paper and borderless AMS02 and printing) AMS05 settings Stains on any type of paper. Enable for any type of paper (in any size). Minor stains acceptable in printing with borderless printing disabled.

  • Page 357: Cancellation Of The Pin Tx Lock Mode (Not Applicable To Japanese And U.s.a. Models)

    9.4.31 Cancellation of the Pin TX Lock Mode (Not applicable to Japanese and U.S.A. models) Function This procedure can cancel the Pin TX lock mode. Use this procedure if the user forgets his/her password entered when setting the Pin TX lock mode so as not to exit from the mode. NOTE: Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the Pin TX lock mode.
  • Page 358 Appendix 1. Reading Labels This appendix shows the location of labels put on some parts and describes the coding information for serial number and head property data. Confidential...
  • Page 359 Reading Labels An individual machine has a "serial number label" for the machine itself and "property labels" for the head/carriage unit. An individual ink cartridge also has a "manufacturing information label." This section lists the coding information for those serial number and head property data. (1) Serial number label for the machine itself (app01a) Location...
  • Page 360 (2) Head property labels The property code of the head/carriage unit is printed on head property labels--bar code label and QR code label, each of which is attached to the lower cover and the head/carriage unit, respectively. On the lower cover Head property code Production lot number 7765501200000...
  • Page 361 [ 1 ] Preparation ....................App. 2-1 [ 2 ] Installing the Brother Maintenance USB Printer driver ......... App. 2-1 [ 3 ] Loading the programs onto the flash ROM of the machine......App. 2-5 [3.1] If the main PCB is replaced with a new one........App. 2-5 [3.2] If the main PCB loaded with programs is used...

  • Page 362: A2.1 Loading The Programs To The Flash Rom

    PCB. [ 1 ] Preparation You need the Brother Maintenance USB Printer driver and filedg32.exe (provided by Brother Industries). Save them in an arbitrary folder in your PC. [ 2 ] Installing the Brother Maintenance USB Printer driver To identify machines connected via USB direct interface, the PC requires the corresponding driver for the virtual USB device.
  • Page 363 (5) Connect the machine to your PC using a USB cable. The following window appears. (6) The following screen appears, indicating the detection of new hardware device by the system. Select "No, not this time." And click Next. (7) Select "Install the software automatically (Recommended)" and click Next. Confidential App.
  • Page 364 (8) Alert warning message of WHQL appears. Click Continue Anyway to proceed. Confidential App. 2-3...
  • Page 365 Click Finish to return. NOTE: In order to check whether the printer driver is successfully installed, click Start | Settings | Printers to select the Printers window. Then, check that the Brother Maintenance USB Printer icon is shown.

  • Page 366: 3 ] Loading The Programs Onto The Flash Rom Of The Machine

    [ 3 ] Loading the programs onto the flash ROM of the machine [3.1] If the main PCB is replaced with a new one Unplug the power cord of the machine from the electrical outlet and disconnect the USB cable that connects the machine with your PC. (1) On the machine, follow the steps below to enter the firmware loading mode.
  • Page 367 (3) On your PC, run "filedg32.exe." The Filedrgs window will appear as shown below. (4) Drag and drop the firmware (e.g., lz0023_a.pmu) onto the Brother Maintenance USB Printer driver icon in the Filedrgs window. Note: To use a firmware file, extract it beforehand by double-clicking. It is a self- extracting file having the extension .exe.

  • Page 368: [3.2] If The Main Pcb Loaded With Programs Is Used

    (1) On your PC, run "filedg32.exe." The Filedrgs window will appear as shown below. (2) Drag and drop the firmware (e.g., lz0023_a.pmu) onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. Note: To use a firmware file, extract it beforehand by double-clicking. It is a self- extracting file having the extension .exe.

  • Page 369: To Load Programs Using An External Memory

    To load programs using an external memory (1) Insert an external memory to your PC. (2) Create a folder named "BROTHER" in the top layer of the external memory's directory and copy the firmware file having the extension .pjl into that folder.
  • Page 370 Note: Customizing codes customize firmware for individual models, enabling the common firmware to be used for various models. A list of EEPROM customizing codes comes with the firmware data provided by Brother Industries. Confidential...
  • Page 371 EEPROM Customizing Codes This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. Refer to the "EEPROM Customizing Codes List" on the next page. Operating Procedure (1) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode.
  • Page 372 EEPROM Customizing Codes List For MFC5890CN France, French Polynesia, Ivory Coast, Morocco, Italy, Canada Germany Mexico Ireland New Caledonia, Reunion, San Marino Senegal, Tunisia 0001 0002 0004 0003 0005 0016 Belgium, Spain Portugal Switzerland Netherlands Sweden Luxemburg 0057 0015 0018...
  • Page 373 Czech, Hungary, Poland, Rumania, Austria Ireland Bulgaria, Cyprus, Malta, Nigeria, Israel Poland Estonia, Latovia 0003 0004 0054 0054 0054 The above information is as of August 2010. The up-to-date information is available from your local Brother Customer Service. App. 3-3 Confidential...
  • Page 374 Appendix 4. Firmware Switches (WSW) This appendix describes the functions of the firmware switches, which can be divided into two groups: one is for customizing preferences designed for the shipping destination (as described in Appendix and the other is for modifying preferences that match the machine to the environmental conditions. Use the latter group if the machine malfunctions due to mismatching.
  • Page 375 WSW No. Function Refer to: WSW01 Dial pulse setting App. 4-3 WSW02 Tone signal setting App. 4-5 WSW03 PBX mode setting App. 4-6 WSW04 TRANSFER facility setting App. 4-7 WSW05 1st dial tone and busy tone detection App. 4-8 WSW06 Pause key setting and 2nd dial tone detection App.
  • Page 376 WSW47 Switching between high- and full-speed USB App. 4-51 WSW48 USB setup latency App. 4-52 WSW49 End-of-copying beep and black ink print mode App. 4-52 WSW50 SDAA settings App. 4-53 WSW51 Function setting 16 App. 4-54 WSW52 Function setting 17 (Not used.) App.
  • Page 377 WSW01 (Dial pulse setting) Selector Function Setting and Specifications No. 1 2 0 0 : Dial pulse generation mode 0 1 : 1 0 : 10-N 1 1 : No. 3 4 0 0 : 60 ms Break time length in pulse dialing 0 1 : 67 ms 1 0 :...
  • Page 378 • Selectors 5 and 6: Inter-digit pause These selectors set the inter-digit pause in pulse dialing. (Example: If "1," "2," and "3" are dialed when N is set by selectors 1 and 2.) • Selector 7: Switching between pulse (DP) and tone (PB) dialing, by the function switch This selector determines whether or not the dialing mode can be switched between the pulse (DP) and tone (PB) dialing by using the function switch.
  • Page 379 WSW02 (Tone signal setting) Selector Function Setting and Specifications No. 1 2 0 0 : 70 ms Tone signal transmission time 0 1 : 80 ms length 1 0 : 90 ms 1 1 : 100 ms No. 3 4 0 0 : 70 ms Min.
  • Page 380 WSW03 (PBX* mode setting) Selector Function Setting and Specifications CNG detection when sharing a modular wall socket with a 0: A 1: B telephone No. 2 3 4 0 0 0 : 50 ms 0 0 1 : 210 ms Detection time length of PBX* 0 1 0 : 500 ms...
  • Page 381 • Selectors 6 and 7: Dial tone detection in PBX (Not used.) These selectors activate or deactivate the dial tone detection function which detects a dial tone when a line is connected to the PBX. Setting both of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected.
  • Page 382 • Selectors 2 and 3: Dual tone detection frequency in ICM recording (Not used.) If the machine detects either of the frequencies set by these selectors in ICM recording, it disconnects the line. For example, if these selectors are set to "0, 0," the machine disconnects the line upon detection of 350 Hz or 440 Hz.
  • Page 383 • Selectors 1 through 3: 1st dial tone detection These selectors activate or deactivate the 1st dial tone detection function which detects the 1st dial tone issued from the PSTN when a line is connected to the PSTN. Setting all of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected.
  • Page 384 WSW06 (Pause key setting and 2nd dial tone detection) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : No pause 0 0 1 : 3.5 sec. WAIT 0 1 0 : 7 sec. WAIT 0 1 1 : 10.5 sec.
  • Page 385 • Selectors 1 through 3: Pause key setting and 2nd dial tone detection Selectors No WAIT is inserted even if the Pause key is pressed. If you press the Pause key during dialing, the machine will insert WAIT as defined in the above table. If the Pause key is pressed repeatedly, the machine inserts the specified WAIT multiplied by the number of depressions.
  • Page 386 WSW07 (Dial tone setting 1) Selector Function Setting and Specifications No. 1 2 0 0 : Narrows by 10 Hz Dial tone frequency band control 0 1 : Initial value 1 0 : Widens by 10 Hz 1 1 : Widens by 10 Hz Line current detection 0: No...
  • Page 387 WSW08 (Dial tone setting 2) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 50 ms 0 0 1 : 210 ms 0 1 0 : 500 ms 1st dial tone detection time length 0 1 1 : 800 ms 1 0 0 : 900 ms...
  • Page 388 WSW09 (Protocol definition 1) Selector Function Setting and Specifications Frame length selection 0: 256 octets 1: 64 octets Use of non-standard commands 0: Allowed 1: Prohibited No. 3 4 0 0 : 4 times No. of retries 0 1 : 3 times 1 0 : 2 times...
  • Page 389 WSW10 (Protocol definition 2) Selector Function Setting and Specifications Not used. Time length from transmission of 0: 100 ms 1: 50 ms the last dial digit to CML ON Time length from CML ON to 0: 2 sec. 1: 4 sec. CNG transmission Time length from CML ON to CED transmission (except for...
  • Page 390 WSW11 (Busy tone setting) Selector Function Setting and Specifications No. 1 2 0 0 : Narrows by 10 Hz Busy tone frequency band control 0 1 : Initial value 1 0 : Widens by 10 Hz 1 1 : Widens by 10 Hz 1: 250-750/250-750 ms 1: 400-600/400-600 ms ON/OFF time length ranges...
  • Page 391 WSW12 (Signal detection condition setting) Selector Function Setting and Specifications No. 1 2 0 0 : 1500 ms Min. detection period required for interpreting incoming calling 0 1 : 500 ms signal (CI) as OFF 1 0 : 700 ms 1 1 : 900 ms No.
  • Page 392 WSW13 (Modem setting) Selector Function Setting and Specifications No. 1 2 0 0 : 0 km Cable equalizer 0 1 : 1.8 km 1 0 : 3.6 km 1 1 : 5.6 km No. 3 4 0 0 : -43 dBm Reception level 0 1 : -47 dBm...
  • Page 393 WSW14 (AUTO ANS facility setting) Selector Function Setting and Specifications No. 1 2 0 0 : 13 Hz Frequency band selection (lower limit) for incoming calling signal 0 1 : 15 Hz (CI) 1 0 : 23 Hz 1 1 : 20 Hz No.
  • Page 394 WSW15 (REDIAL facility setting) Selector Function Setting and Specifications No. 1 2 0 0 : 5 minutes Redial interval 0 1 : 1 minute 1 0 : 2 minutes 1 1 : 3 minutes No. 3 4 5 6 0 0 0 0 16 times 0 0 0 1 1 times...
  • Page 395 WSW16 (Function setting 1) Selector Function Setting and Specifications Not used. ITU-T (CCITT) superfine 0: OFF 1: ON recommendation Not used. Max. document length limitation 0: 400 cm 1: 90 cm Stop key pressed during reception 0: Not functional 1: Functional Note: Selector 7 is applicable to models with ADF unit.
  • Page 396 WSW17 (Function setting 2) Selector Function Setting and Specifications No. 1 2 0 0 : No alarm 0 1 : Always valid Off-hook alarm 1 0 : Valid except when 'call reservation' is selected. 1 1 : Valid except when 'call reservation' is selected.
  • Page 397 WSW18 (Function setting 3) Selector Function Setting and Specifications Registration of station IDs of PCs 0: Permitted 1: Prohibited sharing a FAX machine No. 2 3 0 0 : 40 sec. Detection enabled time for CNG or 0 1 : 0 sec.
  • Page 398 WSW19 (Transmission speed setting) Selector Function Setting and Specifications No. 1 2 3 No. 4 5 6 First transmission speed choice for 0 0 0 2,400 bps fallback 0 0 1 4,800 bps 0 1 0 7,200 bps 0 1 1 9,600 bps 1 0 0 : 12,000 bps...
  • Page 399 WSW20 (Overseas communications mode setting) Selector Function Setting and Specifications EP* tone prefix 0: OFF 1: ON Overseas communications mode 0: 2100 Hz 1: 1100 Hz (Reception) Overseas communications mode 0: OFF 1: Ignores DIS once. (Transmission) No. 4 5 0 0 : 100 ms Min.
  • Page 400 • Selector 8: Limitation on CNG detection If this selector is set to "1," the machine detects a CNG signal according to the condition preset by selectors 2 and 3 on WSW18 after a line is connected. If it is set to "0," the machine detects a CNG signal as long as the line is connected.
  • Page 401 WSW22 (ECM and call waiting caller ID) Selector Function Setting and Specifications ECM* in sending 0: ON 1: OFF ECM* in receiving 0: ON 1: OFF Call Waiting Caller ID 0: ON 1: OFF Not used. 0: 0% 1: 8% Acceptable TCF bit error rate (%) 0: 0% 1: 4%...
  • Page 402 WSW23 (Communications setting) Selector Function Setting and Specifications Starting point of training check 0: From the head of a series of zeros (TCF) 1: From any arbitrary point No. 2 3 0 0 : Allowable training error rate 0 1 : 0.5% 1 0 : 1 1 :...
  • Page 403 WSW24 (TAD setting 2) Selector Function Setting and Specifications No. 1 2 0 0 : 15 sec. Maximum OGM recording time 0 1 : 20 sec. (Not used.) 1 0 : 30 sec. 1 1 : 50 sec. No. 3 4 0 0 : 4 sec.
  • Page 404 WSW25 (TAD setting 3) Selector Function Setting and Specifications No. 1 2 Delay time for starting "no tone" 0 0: 0 sec. detection in the external TAD 0 1: 8 sec. mode 1 0: 16 sec. (Not used.) 1 1: 24 sec. No.
  • Page 405 WSW26 (Function setting 4) Selector Function Setting and Specifications Not used. Dialing during document reading into the temporary memory in in- 0: Disable 1: Enable memory message transmission No. 4 5 No. of CNG cycles to be detected 0 0 : (when the line is connected via the external telephone except in the 0 1 :...
  • Page 406 WSW27 (Function setting 5) Selector Function Setting and Specifications Not used. Ringer OFF setting 0: Yes 1: No Automatic playback of OGM when switched to the TAD mode 0: No 1: Yes (Not used.) Detection of distinctive ringing 0: Yes 1: No pattern Not used.
  • Page 407 WSW28 (Function setting 6) Selector Function Setting and Specifications No. 1 2 3 0 0 0 0 dB 0 0 1 : +1 dB 0 1 0 : +2 dB Transmission level of DTMF 0 1 1 : +3 dB high-band frequency signal 1 0 0 0 dB...
  • Page 408 WSW29 (Function setting 7) (Not used.) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : -47.0 dBm 0 0 1 : -48.5 dBm Compression threshold level for 0 1 0 : -50.0 dBm voice signals inputted via the 0 1 1 : -51.5 dBm telephone line in the built-in TAD...
  • Page 409 WSW30 (Function setting 8) (Not used.) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : -38.0 dBm 0 0 1 : -39.5 dBm 0 1 0 : -41.0 dBm Dial tone/busy tone detection level 0 1 1 : -42.5 dBm during recording of ICM 1 0 0 :...
  • Page 410 WSW31 (Function setting 9 Selector Function Setting and Specifications Not used. Limitation of reduction ratio in 0: Yes 1: No copying Not used. (Do not disturb this selector.) Minimum ON and OFF duration of ringer signals effective in 0: 130 ms 1: 90 ms distinctive ringing Not used.
  • Page 411 WSW32 (Function setting 10) Selector Function Setting and Specifications Not used. No. 5 6 0 0 : Standard Default resolution 0 1 : Fine 1 0 : Super fine 1 1 : Photo No. 7 8 0 0 : Automatic Default contrast 0 1 : Automatic...
  • Page 412 WSW33 (Function setting 11) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : -48 dBm 0 0 1 : -50 dBm 0 1 0 : -52 dBm Threshold level of "no tone" detection during recording of ICM 0 1 1 : -54 dBm (Not used.)
  • Page 413 WSW34 (Function setting 12) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 0 sec. Erasing time length of ICM tone 0 0 1 : 1 sec. recorded preceding the tone 0 1 0 : 2 sec. detection starting point in the case 0 1 1 : 3 sec.
  • Page 414 WSW35 (Function setting 13) (Not used.) Selector Function Setting and Specifications No. 1 2 3 4 0 0 0 0 No detection 0 0 0 1 1 sec. Max. detection period of dial tone/ 0 0 1 0 2 sec. busy tone during recording of ICM 0 1 0 0 4 sec.
  • Page 415 WSW36 (Function setting 14) Selector Function Setting and Specifications ECP mode* 0: ON 1: OFF Recovery from Inactive PC 0: Disable 1: Enable Interface PC Power-off Recognition Time 0: Normal 1: Long Not used. Escape from phase C 0: Yes 1: No No.
  • Page 416 • Selectors 6 through 8: Extension of incoming calling signal (CI) frequency band specified by selectors 1 through 4 on WSW14 At the start of reception, if the machine detects the frequency of a CI signal specified by selectors 1 through 4 on WSW14, it starts the ringer sounding. However, the machine may fail to detect the CI signal normally due to noise superimposed at the time of reception.
  • Page 417 WSW38 (V.34 transmission settings) Selector Function Setting and Specifications No. 1 2 0 0 : Automatic Setting of the equalizer 0 1 : Automatic 1 0 : Fixed to 4 points 1 1 : Fixed to 16 points Sending level of guard tone at 0: Normal - 7 db 1: Normal phase 2...
  • Page 418 WSW39 (V.34 transmission speed) Selector Function Setting and Specifications No. 1 2 3 4 No. 5 6 7 8 0 0 0 0 2,400 bps 0 0 0 1 4,800 bps 0 0 1 0 7,200 bps First transmission speed choice for 0 0 1 1 9,600 bps fallback...
  • Page 419 WSW40 (V.34 modem settings) Selector Function Setting and Specifications Not used. Not masking Masking No. 3 3429 symbols/sec No. 4 3200 symbols/sec Masking of symbol rate(s) No. 5 3000 symbols/sec No. 6 2800 symbols/sec No. 7 Not used. No. 8 2400 symbols/sec sec.: second(s) Note: WSW40 takes effect only when the V.34 mode is permitted (WSW19, selector 7) in...
  • Page 420 WSW41 (ON-duration of the scanning light source) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 16 hours 0 0 1 : 24 hours 0 1 0 : 12 hours ON-duration of the scanning light source at room temperature 0 1 1 : 8 hours (Not used.)
  • Page 421 WSW42 (Internet mail settings) (Not used.) Selector Function Setting and Specifications Access to the incoming mail (POP3) server 0: Disable 1: Enable (Periodical or on-demand) Access to the outgoing mail 0: Disable 1: Enable (SMTP) server I-FAX relay 0: Disable 1: Enable Not used.
  • Page 422 WSW44 (Speeding up scanning-1) Selector Function Setting and Specifications Not used. No. 6 7 8 0 0 0 : Obtained compensation data ineffective 0 0 1 : 1 min. Effective time length of the white 0 1 0 : 3 min. level compensation data obtained 0 1 1 : 5 min.
  • Page 423 WSW45 (Speeding up scanning-2) (Not used) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : No automatic drawing-in 0 0 1 : 1 sec. Delay time from when documents 0 1 0 : 2 sec. are set until the ADF starts 0 1 1 : 3 sec.
  • Page 424 WSW46 (Monitor of power ON/OFF state and parallel port kept at high) Selector Function Setting and Specifications No. 1 2 0 0 : Disable 0 1 : Monitor SELECT IN Monitoring the PC ON/OFF state 1 0 : Monitor STROBE 1 1 : Monitor both SELECT IN and STROBE...
  • Page 425 WSW47 (Switching between high- and full-speed USB) Selector Function Setting and Specifications Handling paper at the occurrence of a paper feed 0: Eject paper w/o print 1: Print on the current paper timing error (Not used.) Reduction of document size in 0: No 1: Yes real-time transmission...
  • Page 426 WSW48 (USB setup latency) Selector Function Setting and Specifications Not used. No. 3 4 5 0 0 0 : 25 0 0 1 : 50 0 1 0 : 75 Number of PCs registrable to each of TWAIN-enabled applications 0 1 1 : 100 over a network 1 0 0...
  • Page 427 • Selectors 4 and 5: Command flag detection time After receiving a command flag, the machine will wait for the command that should follow for the time length specified by these selectors. • Selector 8: Black ink print mode If any color ink runs out, printing is no longer possible by default. Setting this selector to "1"...
  • Page 428 WSW51 (Function setting 16) Selector Function Setting and Specifications Output of communications error report when transmission 0: Enable 1: Disable verification report is disabled CR motor control for reducing torque fluctuation 0: Activate 1: Deactivate (Not used.) No. 3 4 0 0 : Middle (default) Cordless handset transmitter...
  • Page 429 WSW52 (Function setting 17) (Not used) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : Transmitter level 0 & echo suppression OFF 0 0 1 : Transmitter level 1 & Transmitter level and echo echo suppression ON suppression for cordless handsets 0 1 0 : Transmitter level 2 &...
  • Page 430 WSW53 (Function setting 18) Selector Function Setting and Specifications Not used. No. 3 4 0 0 : 0 ms FSK receive timing delay for caller ID 0 1 : 100 ms (Not used.) 1 0 : 150 ms 1 1 : 200 ms No.
  • Page 431 WSW54 (Function setting 19) Selector Function Setting and Specifications No. 1 2 0 0 : 100 ms (default) PictBridge command delay time 0 1 : 0 ms 1 0 : 50 ms 1 1 : 200 ms Extension of the "No. of CNG cycles to be detected"...
  • Page 432 • Selector 7: Transmission of caller ID wetting pulse If the machine fails to display a caller ID due to a wetting pulse transmitted after the detection of a tone alert, disable the transmission of caller ID wetting pulse. • Selector 8: Switching between DTMF and FSK for caller ID If the machine fails to receive a caller ID, switch from DTMF to FSK.
  • Page 433 WSW57 (Function setting 22) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 0 V 0 0 1 : 5 V (default) 0 1 0 : 10 V Caller ID judgment voltage level to discriminate caller ID event 0 1 1 : 15 V from ring event...
  • Page 434 WSW58 (Function setting 23) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : Disable Prevention against line 0 0 1 : 10% disconnection during ICM 0 1 0 : 20% recording 0 1 1 : 30% (default) (Percentage of guard tone response 1 0 0 : 40%...
  • Page 435 • Selector 4: Trimming of R key signal issued from cordless handset--For connection to base unit with PBX OFF (Not used.) For European models, a cordless handset can be registered to up to four base units. On the cordless handset registered to more than one base unit, if you have programmed an R key press as part of a number stored in a Speed-Dial location, you can dial using a Speed-Dial location stored in the handset when connected to the base unit in which PBX is set to ON.
  • Page 436 WSW59 (Function setting 24) Selector Function Setting and Specifications Transmission of USB serial 0: Enable 1: Disable (default) number to PC Extension of the waiting time 0: Enable 1: Disable (default) between ANSam and DIS No. 3 4 5 6 7 0 0 0 0 0: ASCII (default for U.S.A/...
  • Page 437 • Selectors 3 through 7: Checking of the specified character code set when displaying or printing the folder/file names stored in memory cards or USB flash memory drives Setting these selectors to "0, 0, 0, 0, 0" does not check any character code set. When folder/ file names stored in memory cards or USB flash memory drives contain Chinese characters, for example, those characters may get garbled in displaying on the color LCD or printing indexes.
  • Page 438 • Selectors 4 and 5: Adjustment of temporary connection timing of Caller ID (Not used.) If the machine cannot receive Caller ID, try to adjust the temporary connection timing of Caller ID with these selectors. • Selector 6: Output of CNG detection result to the activity report Setting this selector to "1"...
  • Page 439 Appendix 5. Wiring Diagrams This appendix provides the wiring diagrams that help you understand the connections between PCBs. Confidential...
  • Page 440 MFC5890CN/5895CW Head Ink cartridge Ink empty sensor lift Document detection sensor sensor PCB Carriage PCB motor motor switch HEAD 1 HEAD 2 HEAD 3 CN11 CN36-6 Media 1 xD/SD WLAN DATA- DATA+ CN19 3.3V Media 2 Main-MJ CN1-2 (LINE) CN26...
  • Page 441 Appendix 6. Circuit Diagrams This appendix provides the circuit diagrams of the MJ PCB and power supply PCB. A. MJ PCB (U.S.A., Canadian, Asian, and Oceanian models) A. MJ PCB (European models) A. MJ PCB (S. African models) B. Power supply PCB (100 V series) B.
  • Page 442 A. MJ PCB (U.S.A., Canadian, Asian, and Oceanian models) @JW2 MJ PCB La,Lb 30mm Line MAIN La,Lb Ta,Tb L4,L6 RCH-855 332K SDAA RCH-855 332K MJ-66J-RD315(LF) DL-6503C 1 La 2 Lb C682 C153 C473 C153 DL-6503C RA-302M-C6 RA-302M-C6 DL-6503C DL-6503C A5X-G-24E-908 RELAY 1SS120 MJ-62J-RD315(LF)
  • Page 443 A. MJ PCB (European models) MJ PCB 30mm Line MAIN RCH-855 332K SDAA RCH-855 332K MJ-66J-RD315(LF) DL-6503C 1 La 2 Lb C682 C153 DL-6503C C473 C153 RA-302M-C6 RA-302M-C6 DL-6503C DL-6503C A5X-G-24E-908 RELAY 1SS120 MJ-62J-RD315(LF) @CN2a @CN2b 2 S0V 3 S0V 1 RELAY 2 RELAY RELAY...
  • Page 444 A. MJ PCB (S. African models) @JW2 MJ PCB La,Lb 30mm Line MAIN La,Lb Ta,Tb L4,L6 RCH-855 332K SDAA MJ-66J-RD315(LF) DL-6503C 1 La 2 Lb C682 C153 C473 C153 DL-6503C RA-302M-C6 RA-302M-C6 DL-6503C DL-6503C A5X-G-24E-908 RELAY 1SS120 MJ-62J-RD315(LF) @CN2a @CN2b 2 S0V 3 S0V 1 RELAY...
  • Page 445 B. Power supply PCB (100 V series) App. 6-4 Confidential...
  • Page 446 B. Power supply PCB (200 V series) App. 6-5 Confidential...
  • Page 447 Appendix 7. Deletion of User Setting Information This appendix provides instructions on how to delete user setting information recorded in the machine. A7.1 Deleting User Setting Info from the Machine............App. 7-1 Confidential...
  • Page 448 A7.1 Deleting User Setting Info from the Machine The user setting information in the machine is recorded in the EEPROM on the main PCB. It cannot be deleted all by a single operation. Use Function code 01 in the maintenance mode, unplug the power cord from the electrical outlet, and disconnect the backup battery.

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