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USER'S GUIDE
MFC-5890CN
MFC-5895CW
MFC-6490CW
Version 0
USA/CAN

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   Summary of Contents for Brother MFC-5890CN

  • Page 1

    USER’S GUIDE MFC-5890CN MFC-5895CW MFC-6490CW Version 0 USA/CAN...

  • Page 2

    Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.

  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 6

    Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...

  • Page 7

    You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will...

  • Page 8

    Brother Authorized Service Representative, or if shipped out of the country. Damage caused by the use of non-Brother ink is not covered under this warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the Inkjet...

  • Page 9: Table Of Contents

    Power Off setting ... 25 Mode Timer... 26 Paper settings...26 Paper Size and Type (MFC-5890CN and MFC-5895CW) ... 26 Paper Size and Type (MFC-6490CW only) ...27 Tray use in Copy mode (MFC-6490CW only) ... 28 Tray use in Fax mode (MFC-6490CW only) ... 28 Secure Paper Feed mode for Ledger size Short Grain Paper...29...

  • Page 10

    Entering Fax mode ...40 Faxing from the ADF ...40 Faxing from the scanner glass ...41 Setting scanner glass size for faxing (MFC-5890CN and MFC-5895CW)...41 Setting scanner glass size for faxing (MFC-6490CW only) ...42 Color fax transmission ...42 How to preview an outgoing fax ...42 Canceling a fax in progress ...42...

  • Page 11

    Receiving a Fax Receive modes ...49 Choose the correct Receive Mode ... 49 Using receive modes ... 51 Fax only ... 51 Fax/Tel...51 Manual...51 External TAD ...51 Receive mode settings ...52 Ring Delay ... 52 F/T Ring Time (Fax/Tel mode only)... 52 Easy Receive...53 Additional receiving operations...53 Printing a reduced incoming fax ...

  • Page 12

    Multi-line connections (PBX) ...76 External and extension telephones...76 Connecting an external or extension telephone ...76 Using external and extension telephones...77 Using a Non-Brother cordless external telephone ...77 Using remote codes...77 Dialing and storing numbers How to Dial ...79 Manual dialing ...79 One Touch Dialing ...79...

  • Page 13

    Polling Polling overview... 91 Polling receive ... 91 Setup to receive polling ...91 Sequential polling (Black & White only)... 91 Polled transmit (Black & White only)... 92 Set up for polled transmit...92 Section III Copy Making copies How to copy ... 94 Entering Copy mode...94 Making a single copy ...

  • Page 14

    Section IV Walk-up Photo Printing PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ Operations...106 Printing from a memory card or USB Flash memory drive without a PC...106 Scanning to a memory card or USB Flash memory drive without a PC ...106 Using PhotoCapture Center™...

  • Page 15

    Error animation ... 159 Transferring your faxes or Fax Journal report ... 159 Document jam ... 161 Printer jam or paper jam (MFC-5890CN and MFC-5895CW) ...162 Printer jam or paper jam (MFC-6490CW only) ...164 Routine maintenance... 167 Replacing the ink cartridges ...167 Cleaning the outside of the machine ...

  • Page 16

    Entering Text ...204 Specifications General ...205 Print media...208 Fax ...209 Copy ...210 PhotoCapture Center™ ...211 PictBridge ...212 Scanner ...213 Printer ...214 Interfaces ...215 Computer requirements (MFC-5890CN and MFC-6490CW) ...216 Computer requirements (MFC-5895CW)...217 Consumable items ...218 Network (LAN) ...219 Glossary Index...

  • Page 17

    Section I General General Information Loading paper and documents General setup Security features...

  • Page 18: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 19

    User’s Guide and Network User’s Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

  • Page 20: Viewing Documentation

    Chapter 1 Viewing Documentation (For Macintosh) Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. (The window below may vary depending on the model.) Double-click the Documentation icon. Double-click your language folder.

  • Page 21: Accessing Brother Support (for Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD- ROM.  Click Brother Support on the main menu.

  • Page 22: Mfc-6490cw Control Panel Overview

    Chapter 1 MFC-6490CW Control panel overview The MFC-5890CN, MFC-5895CW and MFC-6490CW have the same control panel keys. Note Most of the illustrations in this User’s Guide show the MFC-6490CW. 1 Fax and telephone keys:  Fax Preview Lets you preview incoming and outgoing faxes on the LCD.

  • Page 23

    Mem. Mem. Mem. 12:45 12:45 12:45 12.21.2009 12.21.2009 12.21.2009  d or c Press to scroll backward or forward to a menu selection. Also, press to choose options.  a or b Press to scroll through the menus and options. ...

  • Page 24: Lcd Screen

    Chapter 1 LCD screen The LCD shows the current machine status when the machine is idle. Mem. Mem. 1 Wireless Status (MFC-5895CW and MFC-6490CW) A four level indicator shows the current wireless signal strength if you are using a wireless connection. 2 Memory Status Lets you see the available memory in the machine.

  • Page 25: Loading Paper And Documents

    Loading paper and documents Loading paper and other print media Note (MFC-6490CW only) • For Tray #2, see Loading paper in paper tray #2 (MFC-6490CW only) on page 12. • If the tray used for Fax mode is set to Auto Select you should open and close the scanner cover to reset the machine after refilling paper tray#1.

  • Page 26

    Chapter 2 With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.

  • Page 27

    Close the output paper tray cover. Check that the paper is flat in the tray and below the maximum paper mark (1). Slowly push the paper tray completely into the machine. Note DO NOT push Tray #1 into the machine too quickly.

  • Page 28: Loading Paper In Paper Tray #2 (mfc-6490cw Only)

    Chapter 2 Loading paper in paper tray #2 (MFC-6490CW only) Note You can only use plain paper sizes Ledger, Letter, Legal, Executive, A3 or A4 in Tray #2. Pull the paper tray completely out of the machine. Take off the paper tray cover (1). With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper...

  • Page 29

    Note If you are using Ledger, Legal or A3 size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. Fan the stack of paper well to avoid paper jams and misfeeds. Note Always make sure that the paper is not curled.

  • Page 30

    Chapter 2 Do one of the following:  If you are using Ledger, Legal or A3 size paper, go to step j.  If you are using Letter size paper, go to step l. Pull tray #1 out of the machine. Press and hold the universal guide release button (1) as you slide out the front of the paper tray.

  • Page 31: Loading Envelopes And Post Cards

    Loading envelopes and post cards About envelopes  Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m  Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.

  • Page 32: Removing Small Printouts From The Machine

    Chapter 2 Put envelopes or post cards in the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.

  • Page 33: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...

  • Page 34: Acceptable Paper And Other Print Media

    (See Paper Size and Type (MFC- 6490CW only) on page 27.)  When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 35: Handling And Using Print Media

    Handling and using print media  Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.  Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

  • Page 36: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size 11  17 in. (279.4  431.8 mm) Cut Sheet Ledger 11.7  16.5 in. (297  420 mm) 8 1/2  11 in. (215.9  279.4 mm) Yes Letter 8.3 ...

  • Page 37

    Up to 150 sheets of plain paper 20lb (80 g/m Up to 250 sheets of plain paper 20lb (80 g/m BP71 69 lb (260 g/m ) paper is especially designed for Brother inkjet machines. Loading paper and documents Thickness 3 to 6 mil (0.08 to 0.15 mm) 3 to 6 mil (0.08 to 0.15 mm)

  • Page 38: Loading Documents

    68 to 86 F (20 to 30 C) Humidity: 50% to 70% Paper: 20 lb (80 g/m Document Sizes Supported Length: (MFC-5890CN and MFC-5895CW) 5.8 to 14 in. (148 to 355.6 mm) (MFC-6490CW) 5.8 to 17 in. (148 to 431.8 mm) Width: (MFC-5890CN and MFC-5895CW) 5.8 to 8.5 in.

  • Page 39: Using The Scanner Glass

    Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported Length: (MFC-5890CN and MFC-5895CW) Up to 11.7in (297mm) (MFC-6490CW) Up to 17 in. (431.8 mm)

  • Page 40: Scannable Area

    Chapter 2 Scannable area The scannable area depends on the settings in the application you are using. The figures below show the unscannable area. Usage Document Top (1) Size Bottom (2) Ledger 0.12 in. (3 mm) (MFC- 6490CW only) 0.12 in. (3 mm) (MFC- 6490CW...

  • Page 41: General Setup

    General setup On/Off key You can turn the machine on and off by pressing the On/Off key. Note • If you press the On/Off key while the machine is in use it will finish the operation before going into the Off mode. •...

  • Page 42: Mode Timer

    Press a or b to choose General Setup. Press OK. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine.

  • Page 43: Paper Size And Type (mfc-6490cw Only)

    Press OK. Do one of the following:  If you chose Tray#1, press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press a or b to choose Paper Size and press d or c to choose Letter, Legal, Ledger, A4, A5, A3 or 4"x6".

  • Page 44: Tray Use In Copy Mode (mfc-6490cw Only)

    Chapter 3 Tray use in Copy mode (MFC-6490CW only) You can change the default tray the machine will use for printing copies. To change the default setting follow the instructions below: Press Menu. Press a or b to choose General Setup. Press OK.

  • Page 45: Secure Paper Feed Mode For Ledger Size Short Grain Paper

    Secure Paper Feed mode for Ledger size Short Grain Paper If your printed pages have smudge problems when using Ledger paper, your paper may be short grain paper. Choose LGR - Short Grain and set it to On to avoid this problem. Press Menu.

  • Page 46: Beeper Volume

    Chapter 3 Beeper Volume When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax. You can choose a range of volume levels, from High to Off. Press Menu.

  • Page 47: Automatic Daylight Savings Time

    Automatic Daylight Savings Time You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.

  • Page 48: Lcd Screen

    Chapter 3 LCD screen LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. Press Menu. Press a or b to choose General Setup.

  • Page 49: Security Features

    Restricted users must enter a user password to use the machine. Make a careful note of your password. If you forget it, please call Brother Customer Service. Print includes PC-Fax Send as well as all print jobs. Note •...

  • Page 50: Setting Up And Changing The Public User

    Chapter 4 Changing the password Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose Function Lock. Press OK. Press a or b to choose Set Password. Press OK. Enter the registered four-digit password. Press OK.

  • Page 51: Setting Up And Changing Restricted Users

    Setting up and changing restricted users Setting up restricted users You can set up users with restrictions and a password. You can set up to 20 individual users with restrictions and a password. Press Menu. Press a or b to choose General Setup.

  • Page 52: Turning Secure Function Lock On/off

    Chapter 4 Reset existing restricted users You can reset restricted users one at a time. Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose Function Lock. Press OK. Press a or b to choose Setup User. Press OK.

  • Page 53: Switching Users

    Switching users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Hold down Shift as you press l. Or, press Menu. Then press a or b to choose Change User and press OK. Press a or b to choose your user name and press OK.

  • Page 54

    Chapter 4...

  • Page 55

    Section II Sending a Fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Printing Reports Polling...

  • Page 56: Section Ii Fax

    & white faxes.  Fax Resolution (See page 45.)  Contrast (See page 44.)  Glass ScanSize (MFC-5890CN and MFC-5895CW: See page 41.) (MFC-6490CW: See page 42.)  Phone Book (See page 79.)  Outgoing Call (See page 81.) ...

  • Page 57: Faxing From The Scanner Glass

    You can use the scanner glass to fax pages of a book one at a time. The document can be up to Ledger size for MFC-6490CW, and Letter size for MFC-5890CN and MFC-5895CW. You cannot send color faxes with multiple pages.

  • Page 58: Setting Scanner Glass Size For Faxing (mfc-6490cw Only)

    Chapter 5 Setting scanner glass size for faxing (MFC-6490CW only) To fax a Legal, Ledger, A3 or A4 size document from the scanner glass, you need to change the Glass ScanSize setting. The default setting is Letter. Press (Fax). Press a or b to choose Glass ScanSize.

  • Page 59: Broadcasting (black & White Only)

    Note • If you have not used up any of the numbers for Groups, you can broadcast up to 216 (MFC-5890CN and MFC-5895CW) or 256 (MFC-6490CW) different numbers. • The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.

  • Page 60: Additional Sending Operations

    Chapter 5 Additional sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: resolution, contrast, glass scan size, overseas mode, delayed fax timer, polling transmission and real time transmission. Press (Fax).

  • Page 61: Changing Fax Resolution

    Changing fax resolution The quality of a fax can be improved by changing the fax resolution. Press (Fax). Press a or b to choose Fax Resolution. Press d or c to choose the resolution you want. Press OK. Note You can choose four different resolution settings for black &...

  • Page 62: Overseas Mode

    Chapter 5 Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.

  • Page 63: Setting Your Changes As The New Default

    Setting your changes as the new default You can save the fax settings for Fax Resolution, Contrast, Glass ScanSize and Real Time TX you use most often by setting them as default. These settings will stay until you change them again. Press (Fax).

  • Page 64: Out Of Memory Message

    Chapter 5 Out of Memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start or Color Start to send the pages scanned so far, or to press Stop/Exit to cancel the...

  • Page 65: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail on page 68 for instructions on setting up your machine using this service.

  • Page 66

    Chapter 6 To set the receive mode follow the instructions below: Press Menu. Press a or b to choose Initial Setup. Press OK. Press a or b to choose Receive Mode. Press d or c to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK.

  • Page 67: Using Receive Modes

    Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 52.) Fax only Fax only mode will automatically answer every call as a fax call. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognizing...

  • Page 68: Receive Mode Settings

    Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4 rings.

  • Page 69: Easy Receive

    The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting. (See Paper Size and Type (MFC-5890CN and MFC-5895CW) on page 26 or Paper Size and Type (MFC- 6490CW only) on page 27.) Press Menu.

  • Page 70: Setting The Receiving Priority

    Chapter 6 Setting the Receiving Priority When a Ledger Color fax is sent to your machine, your machine will receive either a Ledger black & white fax or a Letter Color fax depending on the Receiving Priority setting. If your receiving priority is B&W(Max.LGR), you will receive a Ledger black &...

  • Page 71: Receiving A Fax At The End Of A Conversation

    Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to fax you information before you both hang up. Ask the other party to place the document in their machine and to press the Start or Send key.

  • Page 72: Memory Receive (black & White Only)

    Chapter 6 Memory Receive (Black & White only) You can only use one Memory Receive operation at a time:  Fax Forwarding  Paging  Fax Storage PC Fax Receive   You can change your selection at any time. If received faxes are still in the machine’s memory when you change the Memory Receive operations, a LCD question will...

  • Page 73: Paging

    Paging When you choose Paging, your machine dials the pager number you have programmed, and then dials your PIN (Personal Identification Number). This activates your pager so you will know that you have a fax message in the memory. If you have set Paging, a backup copy of the received fax will automatically be printed at the machine.

  • Page 74: Fax Storage

    Chapter 6 Fax Storage If you choose Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the remote retrieval commands. If you have set Fax Storage, a backup copy will automatically be printed at the machine.

  • Page 75: Changing The Destination Pc

    Note • PC Fax Receive is not supported in the Mac OS. • Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see PC-FAX receiving in the Software User’s Guide on the CD-ROM.) •...

  • Page 76: Turning Off Memory Receive Operations

    Chapter 6 Turning off Memory Receive Operations Press Menu. Press a or b to choose Fax. Press OK. Press a or b to choose Setup Receive. Press OK. Press a or b to choose Memory Receive. Press OK. Press a or b to choose Off. Press OK.

  • Page 77: Fax Preview (black & White Only)

    Fax Preview (Black & White only) How to preview a received fax You can view received faxes on the LCD by pressing the Fax Preview key. When the machine is in Ready mode, a popup message will appear on the LCD to alert you of new faxes.

  • Page 78

    Chapter 6 Press Stop/Exit. When a fax is open the control panel keys will perform the operations shown below. Description Enlarge the fax. Reduce the fax. a or b Scroll vertically. d or c Scroll horizontally. Rotate the fax clockwise. Delete the fax.

  • Page 79: Changing The Settings To Turn Off Fax Preview

    Changing the settings to turn off fax preview Press Fax Preview. Press a or b to choose Fax Preview i Off. Press OK. The LCD will ask you the following message: Turn Off Fax Preview and print all future incoming faxes? i Press 1 Cancel i Press 2 Press 1 to choose Yes.

  • Page 80: Using Your Remote Access Code

    Chapter 6 Using your Remote Access Code Dial your fax number from a touch tone telephone or another fax machine. When your machine answers, enter your remote access code (3 digits followed by ) at once. The machine signals if it has received messages: ...

  • Page 81: Remote Fax Commands

    Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Change the Fax Forwarding, Paging or Fax Storage settings...

  • Page 82: Retrieving Fax Messages

    Chapter 6 Retrieving fax messages You can call your machine from any touch tone telephone and have your fax messages sent to a machine. Before you use this feature, you have to turn on Fax Storage. Dial your fax number. When your machine answers, enter your remote access code (3 digits followed by ) at once.

  • Page 83: Telephone Services And External Devices

    Telephone Services and External devices Voice operations Voice calls can be made either with an external telephone, by dialing manually, or by using Quick Dial numbers. Tone or Pulse (Canada only) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below:...

  • Page 84: Telephone Services

    Voice Mail If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to...

  • Page 85: Distinctive Ring

    Distinctive Ring Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring”, but...

  • Page 86

    Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.

  • Page 87: Caller Id

    Turning off Distinctive Ring Press Menu. Press a or b to choose Fax. Press OK. Press a or b to choose Miscellaneous. Press OK. Press a or b to choose Distinctive. Press OK. Press a or b to choose Off. Press OK.

  • Page 88: Connecting An External Tad (telephone Answering Device)

    Chapter 7 Setting up your area code (USA only) When returning calls from the caller ID history your machine will automatically dial “1” plus the area code for all calls. If your local dialing plan requires that the “1” not be used for calls within your area code enter your area code in this setting.

  • Page 89: Connections

    Note • If you do not receive all your faxes, shorten the Ring Delay setting on your external TAD. • If You Subscribe to your Telephone company's Distinctive Ring Service: You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine,...

  • Page 90: Recording Outgoing Message (ogm) On An External Tad

    Chapter 7 Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

  • Page 91: Converting Telephone Wall Outlets

    Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.

  • Page 92: Multi-line Connections (pbx)

    Chapter 7 Multi-line connections (PBX) We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls.

  • Page 93: Using External And Extension Telephones

    Telephone Services and External devices Using a Non-Brother cordless external telephone If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

  • Page 94

    Chapter 7 Changing the remote codes The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. Press Menu. Press a or b to choose Fax. Press OK.

  • Page 95: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax or telephone number. One Touch Dialing Your machine has 3 One Touch keys where you can store 6 fax or telephone numbers for automatic dialing.

  • Page 96: Search

    Chapter 8 Search You can search for names you have stored in the One Touch and Speed Dial memory. Press (Phone Book). Or, you can press (Fax) and then press a or b to choose Phone Book. Press a or b to choose Search. Press OK.

  • Page 97: Outgoing Call

    Outgoing Call The last 30 numbers you sent a fax to will be stored in the outgoing call history. You can choose one of these numbers to fax to, add to One Touch or Speed Dial, or delete from the history.

  • Page 98: Storing Numbers

    Chapter 8 Storing numbers You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number.

  • Page 99: Storing Speed Dial Numbers

    Press a or b to choose Complete. Press OK. Press Stop/Exit. Storing Speed Dial numbers You can store up to 80 (MFC-5890CN and MFC-5895CW) or 100 (MFC-6490CW) 2-digit Speed Dial locations with a name, and each name can have two numbers. When...

  • Page 100

    Chapter 8 Press a or b to choose the 2-digit Speed Dial location where you want to store the number. Press OK. Do one of the following:  Enter the name (up to 16 characters) using the dial pad. Press OK. (To help you enter letters, see Entering Text on page 204.) ...

  • Page 101: Changing One Touch Or Speed Dial Names Or Numbers

    Storing Speed Dial numbers from the Caller ID history If you have the Caller ID subscriber service from your telephone company you can also store Speed Dial numbers from incoming calls in the Caller ID History. (See Caller ID on page 71.) Press (Fax).

  • Page 102: Setting Up Groups For Broadcasting

    Group. Each Group uses up a One Touch key or Speed Dial location. You can have up to six Groups, or you can assign up to 164 (MFC-5890CN and MFC-5895CW), 204 (MFC-6490CW) numbers in a large Group. (See Storing Speed Dial numbers on page 83 and Broadcasting (Black &...

  • Page 103

    To add numbers to the group, press a or b to choose Alphabetical Order or Numerical Order and press OK. Press a or b to select a number and press OK. Note One Touch Dial locations begin with l. Speed Dial locations begin with #. Do one of the following: ...

  • Page 104: Dialing Access Codes And Credit Card Numbers

    Chapter 8 Deleting a number from a Group Press (Phone Book). Press a or b to choose Setup Groups. Press OK. Press a or b to choose the Group you want to change. Press OK. Press a or b to choose the number you want to delete.

  • Page 105: Printing Reports

    Off2+Image (MFC-6490CW) will print a section of the fax's first page on the report to help you remember. (MFC-5890CN and MFC-5895CW) When the Transmission Verification Report is set to Off or Off+Image, the Report will only print if there is a transmission error, and the fax was not sent.

  • Page 106: Fax Journal (activity Report)

    Chapter 9 Fax Journal (activity report) You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by following the steps in How to print a report on page 90.

  • Page 107: Polling

    Polling Polling overview Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work.

  • Page 108: Polled Transmit (black & White Only)

    Chapter 10 Polled transmit (Black & White only) Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. The document will be stored and can be retrieved by any other fax machine until you delete it from the memory.

  • Page 109: Section Iii Copy

    Section III Copy Making copies...

  • Page 110: Making Copies

    Making copies How to copy Entering Copy mode When you want to make a copy, press (Copy) to illuminate it in blue. The LCD shows: Quality Normal Enlarge/Reduce 100% Ratio: Tray Select Tray#1 COPY 1 No. of Copies You can enter the number of copies you want by using the dial pad.

  • Page 111: Copy Settings

    You can choose an enlargement or reduction ratio. If you choose Fit to Page, your machine will adjust the size automatically to the paper size you set. (MFC-5890CN and MFC-5895CW) If you use this setting, use the scanner glass. Press (Copy).

  • Page 112: Making N In 1 Copies Or A Poster

    • Watermark Copy, Book Copy, Sort, Enlarge/Reduce and Skew Adjustment are not available with Page Layout. • (MFC-5890CN and MFC-5895CW) 4 in 1 and Poster (33) are not available if you are using Ledger or A3 size paper. Press (Copy).

  • Page 113

    (MFC-5890CN and MFC-5895CW) Press d or c to choose Off(1 in 1), 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L), Poster(2 x 2) or Poster(3 x 3). Press OK. (MFC-6490CW) Press d or c to choose Off(1 in 1),...

  • Page 114: Sorting Copies Using The Adf

    Chapter 11 If you are copying from the scanner glass, place the document face down in the direction shown below:  2 in 1 (P)  2 in 1 (L)  1 to 2 (MFC-6490CW)  4 in 1 (P) ...

  • Page 115: Paper Options

    Enter the number of copies you want. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. If you do not want to change additional settings, press Black Start or Color Start.

  • Page 116: Skew Adjustment (mfc-6490cw Only)

    Chapter 11 Skew Adjustment (MFC-6490CW only) If your copy is scanned skewed, your machine can correct the data automatically. This setting is only available when using the scanner glass and Enlarge/Reduce is set to 100%. Press (Copy). Load your document. Enter the number of copies you want.

  • Page 117: Watermark Copy

    Watermark Copy You can place a logo or text into your document as a Watermark. You can select one of the template watermarks (CONFIDENTIAL, DRAFT, or COPY), data from your media cards or USB Flash memory drive, or scanned data. Note Watermark Copy is not available with Fit to Page, Page Layout,...

  • Page 118: Setting Your Changes As The New Default

    Chapter 11 Using a scanned paper document as your watermark Press (Copy). Enter the number of copies you want. Press a or b to choose Watermark Copy. Press OK. Press d or c to choose On. Press a or b to choose Current Setting.

  • Page 119: Out Of Memory' Message

    ‘Out of Memory’ message If the Out of Memory message appears while scanning document, press Stop/Exit to cancel or Black Start or Color Start to copy the scanned pages. You will need to clear some jobs from the memory before you can continue. To free up extra memory, do the following: ...

  • Page 120

    Chapter 11...

  • Page 121: Section Iv Walk-up Photo Printing

    Section IV Walk-up Photo Printing PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Printing photos from a camera...

  • Page 122: Photocapture Center™: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    Macintosh in the Software User's Guide on the CD-ROM.) Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: CompactFlash Memory Stick™, Memory Stick PRO™, SD, SDHC, xD-Picture Card™...

  • Page 123: Memory Cards Or A Usb Flash Memory Drive Folder Structure

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder structure Your machine is designed to be compatible with modern digital camera image files and memory cards or USB Flash memory drive; however, please read the points below to avoid errors: ...

  • Page 124: Getting Started

    Chapter 12 Getting started Firmly put a memory card or USB Flash memory drive into the proper slot. 2 3 4 5 1 USB Flash memory drive ® 2 CompactFlash 3 SD, SDHC 4 Memory Stick™, Memory Stick PRO™ 5 xD-Picture Card™ CAUTION The USB direct interface supports only a USB Flash memory drive, a PictBridge...

  • Page 125: Entering Photocapture Mode

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (Photo Capture) key to illuminate it in blue and display the PhotoCapture options on the LCD.

  • Page 126: Print Index (thumbnails)

     Press a or b to choose Paper Type, and press d or c to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK.  Press a or b to choose Paper Size and press d or c to choose the paper size you are using, Letter or A4.

  • Page 127: Printing Photos

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Printing Photos Before you can print an individual image, you have to know the image number. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture).

  • Page 128

    Chapter 12 Enhance Skin-Tone Enhance Skin-Tone is best used for adjusting portrait photographs. It detects human skin color in your photos and adjusts the image. Make sure you have put a memory card or USB Flash memory drive in the proper slot.

  • Page 129

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Remove Red-Eye The machine detects eyes in your photos and will attempt to remove red-eye from your photo. Note There are some cases when red-eye may not be removed. •...

  • Page 130: Search By Date

    Chapter 12 Sepia You can convert the color of your photo to sepia. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). Press a or b to choose Enhance Photos. Press OK.

  • Page 131: Print All Photos

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Print All Photos You can print all the photos on your memory card or USB Flash memory drive. Make sure you have put a memory card or USB Flash memory drive in the proper slot.

  • Page 132: Trimming

    Chapter 12 Trimming You can trim your photo and print a part of the image. Note If your photo is very small or an irregular shape you may not be able to trim the photo. The LCD will display Image Too Small. or Image Too Long.

  • Page 133: Photocapture Center™ Print Settings

    (For DPOF printing) This does not appear. Menu Selections Options 1 Print Quality Normal/Photo (Does not appear for DPOF printing) Paper Type Plain Paper/Inkjet Paper/ Brother BP71/Other Glossy Paper Size 4"x 6"/5"x 7"/Letter/ Ledger/A4/A3 Brightness Dark (Does not appear when Enhance Photos is chosen.)

  • Page 134: Print Quality

    Paper Type Press a or b to choose Paper Type. Press d or c to choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. If you do not want to change additional settings, press Color Start to print.

  • Page 135: Adjusting Brightness, Contrast And Color

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Adjusting Brightness, Contrast and Color Brightness Press a or b to choose Brightness. Press d to make a darker print or press c to make a lighter print. Press OK.

  • Page 136: Cropping

    Chapter 12 Cropping If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. The factory setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn Borderless to Off.

  • Page 137: Setting Your Changes As The New Default

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Setting your changes as the new default You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again.

  • Page 138: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 12 How to scan to a memory card or USB Flash memory drive You can scan black & white and color documents into a memory card or USB Flash memory drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats.

  • Page 139: Glass Scan Size (mfc-6490cw Only)

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive The file name is set automatically however, you can set a name of your choice using the dial pad. Press a or b to choose File Name. Enter the new name.

  • Page 140: Understanding The Error Messages

    USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com. This message will also appear if you connect a broken device to the USB direct interface.

  • Page 141: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.(See...

  • Page 142: Printing Images

    Chapter 13 Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.

  • Page 143: Printing Photos Directly From A Digital Camera (without Pictbridge)

    Printing photos directly from a digital camera (without PictBridge) If your camera is using the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. (If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 125.) Note...

  • Page 144: Understanding The Error Messages

    Chapter 13 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems.  Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 145

    Section V Software Software and Network features...

  • Page 146: Software And Network Features

    (For Windows Note If you have not installed the software, see Viewing Documentation on page 2. From the Start menu, point to Brother, MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.

  • Page 147

    Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 148: Safety And Legal

    • DO NOT connect your machine to AC power outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless telephones.

  • Page 149: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. Note If there are faxes in the machine's memory, you need to print them or save them before you unplug the machine from the AC power outlet for more than 24 hours. (To print the faxes in memory, see Printing a fax from the memory on page 55.

  • Page 150

    DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands in front of the machine under the scanner cover. Doing this may cause injury.

  • Page 151

    Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. Do not carry the machine by holding the scanner cover or the Jam Clear Cover.

  • Page 152

    If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack.

  • Page 153

    CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm. WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink...

  • Page 154: Important Safety Instructions

    Brother Authorized Service Center, please call the following: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER 12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: ...

  • Page 155: Standard Telephone And Fcc Notices (these Notices Are In Effect On Models Sold And Used In The United States Only.)

    13 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). 14 To reduce the risk of fire, electric shock and injury to people, note the following: DO NOT use this product near appliances that use water, a swimming pool, or in a wet ...

  • Page 156

    If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 157: Federal Communications Commission (fcc) Declaration Of Conformity (usa Only)

    This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. (MFC-5895CW and MFC-6490CW) IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Safety and Legal...

  • Page 158: Industry Canada Compliance Statement (canada Only)

    International ENERGY STAR The purpose of the International ENERGY STAR popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. ® Compliance Statement ®...

  • Page 159: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 160: Trademarks

    Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...

  • Page 161: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

  • Page 162

    The ink cartridge was in your machine over six months.  The ink cartridge may not have been stored properly before use. Make sure you are using Brother Original ink cartridges. Try using the recommended types of paper. (See Acceptable paper and other print media on page 18.) The recommended environment for your machine is between 68...

  • Page 163

    True2Life™ will not work. Use at least 24 bit color data with the True2Life™ feature. When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 164: Printing Received Faxes

    Printing Received Faxes Difficulty Condensed print and white streaks across the page or the top and bottom of sentences are cut off. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the Received color fax prints only in black &...

  • Page 165: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 166: Copying Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

  • Page 167: Photocapture Center™ Difficulties

    For Windows XP SP2, Windows Vista settings in the Software User’s Guide on the CD-ROM. ® For Windows XP SP1 user’s, please visit the Brother Solutions Center. (http://solutions.brother.com) ® <Windows users> Firewall settings on you PC may be rejecting the necessary network connection.

  • Page 168: Dial Tone

    Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. Press Menu. Press a or b to choose Initial Setup. Press OK. Press a or b to choose Dial Tone. Press d or c to choose Detection or No Detection.

  • Page 169: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message...

  • Page 170

    High Temperature Action Take out the new ink cartridge and re-install it slowly until it clicks. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. Take out the new ink cartridge and re-install it slowly until it clicks.

  • Page 171

    Error Message Cause A Hub or USB Flash memory Hub is Unusable. drive with Hub has been connected to the USB direct interface. The proportions of your photo are Image Too Long. irregular so effects could not be added. The size of your photo is too small Image Too Small.

  • Page 172

    9.) Remove the jammed paper by following the steps in Printer jam or paper jam (MFC-5890CN and MFC-5895CW) on page 162 or Printer jam or paper jam (MFC-6490CW only) on page 164. (MFC-5890CN and MFC-5895CW) Open the jam clear cover and then close it.

  • Page 173

    5890CN and MFC-5895CW) Remove the jammed paper by following the steps in Printer jam or paper jam (MFC-5890CN and MFC-5895CW) on page 162. Make sure the paper length guide is set to the paper size. Do not extend the paper tray when you load A5 or smaller size paper.

  • Page 174

    On/Off to turn the machine off and then on again. Unplug the device from the USB direct interface. (MFC-5890CN and MFC-5895CW) Check that the machine’s Paper Size setting matches the size of paper in the tray. (See Paper Size on page 27.) (MFC-6490CW) Make sure the machine’s Paper Size...

  • Page 175: Error Animation

    Error animation Error animation displays step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go backward. If you do not press a key after 1 minute the animation starts running automatically again.

  • Page 176

    Transferring faxes to your PC You can transfer the faxes from your machine's memory to your PC. The machine can store faxes for approximately 24 hours if there is a power failure. Press Stop/Exit to interrupt the error temporarily. Make sure you have installed MFL-Pro Suite on your PC, and then turn on PC FAX Receiving on the PC.

  • Page 177: Document Jam

    Document jam Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed.

  • Page 178: Printer Jam Or Paper Jam (mfc-5890cn And Mfc-5895cw)

    Printer jam or paper jam (MFC-5890CN and MFC-5895CW) Take out the jammed paper depending on where it is jammed in the machine. Pull the paper tray (1) out of the machine. Pull out the jammed paper (1) and press Stop/Exit.

  • Page 179

    Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position. Make sure that there is no jammed paper left inside the machine. Note • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

  • Page 180: Printer Jam Or Paper Jam (mfc-6490cw Only)

    Printer jam or paper jam (MFC-6490CW only) Take out the jammed paper depending on where it is jammed in the machine. Pull the paper trays (1) out of the machine. Pull out the jammed paper (1) and press Stop/Exit. Reset the machine by lifting the scanner cover from the front of the machine and then closing it.

  • Page 181

    Open the Outer Back Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Troubleshooting and Routine Maintenance Close the Inner Back Cover (1) if it is open as shown in the illustration. Close the Outer Back Cover. Make sure the Outer Back Cover is closed properly.

  • Page 182

    Note • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If the print head is at the right corner as shown in the illustration, you cannot move the print head.

  • Page 183: Routine Maintenance

    CAUTION Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.

  • Page 184

    Turn the green knob on the protective yellow cap clockwise until clicks to release the vaccum seal, then remove the cap (1). Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Gently push the ink cartridge in until it clicks, and then close the ink cartridge cover.

  • Page 185: Cleaning The Outside Of The Machine

    CAUTION DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

  • Page 186: Cleaning The Scanner

    Wipe the outside of the machine with a soft cloth to remove dust. Remove anything that is stuck inside the paper tray. Wipe the paper trays with a soft cloth to remove dust. Put the paper trays firmly back in the machine.

  • Page 187: Cleaning The Machine Printer Platen

    Troubleshooting and Routine Maintenance Cleaning the paper pick-up roller Pull the paper trays completely out of the machine. (MFC-5890CN and MFC-5895CW) Unplug the machine from the AC power outlet and open the Jam Clear Cover (1) at the back of the machine. (MFC-6490CW)

  • Page 188: Cleaning The Print Head

    Note If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service (see Brother numbers on page i).

  • Page 189: Checking The Print Quality

    If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 190: Checking The Print Alignment

    Checking the print alignment You may need to adjust the print alignment after transporting the machine or if your printed text becomes blurred or images become faded. Press Ink. Press a or b to choose Test Print. Press OK. Press a or b to choose Alignment. Press OK.

  • Page 191: Packing And Shipping The Machine

    Unplug the machine from the AC power outlet. (MFC-5890CN and MFC-5895CW) Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position.

  • Page 192

    Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 193

    Troubleshooting and Routine Maintenance (MFC-6490CW) Close the carton and tape it shut.

  • Page 194: Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.

  • Page 195: Menu Table

    The factory settings are shown in Bold with an asterisk. Menu ( Level1 Level2 General Setup Mode Timer Paper Type (MFC-5890CN MFC-5895CW) Paper Size (MFC-5890CN MFC-5895CW) The factory settings are shown in Bold with an asterisk. Level3 Options —...

  • Page 196

    Tray Setting (Continued) (MFC-6490CW) The factory settings are shown in Bold with an asterisk. Level3 Options Tray#1 Paper Type (Options) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size (Options) Letter* Legal Ledger 4"x6" Tray#2 Paper Type (Option)

  • Page 197

    Level1 Level2 General Setup Volume (Continued) Auto Daylight PwrOff Setting — LCD Settings Sleep Mode LGR - Short Grain The factory settings are shown in Bold with an asterisk. Level3 Options Ring Med* High Beeper Low* High Speaker Med* High —...

  • Page 198

    Level1 Level2 General Setup Function Lock (Continued) Setup Receive The factory settings are shown in Bold with an asterisk. Level3 Options — Set Password Lock OffiOn Setup User Reset All Users Ring Delay F/T Ring Time 20Secs* 30Secs 40Secs 70Secs Easy Receive Remote Codes ( 51, #51)

  • Page 199

    Level1 Level2 Report Setting Transmission (Continued) Print Fax Remote Access Remaining Jobs Miscellaneous The factory settings are shown in Bold with an asterisk. Level3 Options (MFC-5890CN On+Image Off* MFC-5895CW) Off+Image Transmission (MFC-6490CW) On+Image Off* Off+Image Off2 Off2+Image Journal Period Every 50 Faxes*...

  • Page 200: Network Menu

    Network menu Level1 Level2 Network Wired LAN See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server DNS Server APIPA Options...

  • Page 201

    WINS Server Menu and Features Options Descriptions Enable or Disable the IPv6 protocol. Off* If you want to use the IPv6 protocol, visit http://solutions. brother.com for more information. Chooses the Auto* Ethernet link 100B-FD mode. 100B-HD 10B-FD 10B-HD Chooses the...

  • Page 202

    Level1 Level2 Network WLAN (Continued) (MFC-5895CW MFC-6490CW) (Continued) See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP DNS Server (Continued) APIPA IPv6 — Setup Wizard — WPS/AOSS (MFC-5895CW) SES/WPS/AOSS (MFC-6490CW) —...

  • Page 203

    Level1 Level2 Network E-mail/IFAX (Continued) (MFC-6490CW) (Available as a download for MFC-5890CN MFC-5895CW) See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 Mail Address Mail Address Setup Server SMTP Server SMTP Port Auth.

  • Page 204

    Level1 Level2 Network E-mail/IFAX (Continued) (MFC-6490CW) (Available as a download for MFC-5890CN MFC-5895CW) (Continued) Scan to FTP See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 Setup Mail RX Del Error Mail On*...

  • Page 205

    Level1 Level2 Network Time Zone (Continued) (MFC-6490CW) (Available as a download for MFC-5890CN MFC-5895CW) Network I/F (MFC-5895CW MFC-6490CW) Factory Reset See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Level3 Level4 —...

  • Page 206

    Menu ( ) (continued) Level1 Level2 Print Reports Transmission Help List Quick Dial Fax Journal User Settings Network Config Caller ID hist. Machine Info. Serial No. Initial Setup Receive Mode Date&Time Station ID Tone/Pulse (Canada only) Dial Tone Local Language (US only) Local Language (Canada only)

  • Page 207

    Fax ( Level1 Level2 — Fax Resolution — Contrast — Glass ScanSize (MFC-6490CW) Phone Book Search Set One Touch Dial Set Speed Dial Setup Groups Outgoing Call Send a fax Add To Phone Book Delete Caller ID hist. Send a fax Add To Phone Book Delete...

  • Page 208

    Batch TX — Real Time TX — Polled TX — Polling RX — Overseas Mode — Glass ScanSize (MFC-5890CN MFC-5895CW) — Set New Default — Factory Reset The factory settings are shown in Bold with an asterisk. Level3 Options — Off* —...

  • Page 209

    Scan ( Level1 Option1 Scan to E-mail E-mail Server (MFC-6490CW) (Available as a download for MFC-5890CN and MFC-5895CW) — Scan to Image — Scan to OCR — Scan to File The factory settings are shown in Bold with an asterisk.

  • Page 210

    Level1 Option1 Scan to Media Quality (when a memory card or USB Flash memory drive is inserted) File Type Glass ScanSize (MFC-6490CW) File Name Set New Default Factory Reset The factory settings are shown in Bold with an asterisk. Option2 Option3 Descriptions —...

  • Page 211

    Level1 Option1 Scan to FTP (Profile Name) Manual The factory settings are shown in Bold with an asterisk. Option2 Option3 Descriptions — — Enter the name that you want to use for the profile of the FTP server. This name will be displayed on the LCD screen.

  • Page 212

    83% LGLiA4 93% A4iLTR 97% LTRiA4 — — — — Tray#1* Tray#2 — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — Letter* Legal Ledger 4"x 6" Descriptions Page Choose the Copy resolution for your type of document. —...

  • Page 213

    Level1 Level2 — Brightness — Contrast — Stack/Sort — Page Layout — Skew Adjustment (MFC-6490CW) Book Copy On(Preview) Off* Watermark Copy Watermark Copy Current Setting Exit — Set New Default — Factory Reset The factory settings are shown in Bold with an asterisk. Level3 Options —...

  • Page 214

    Watermark Copy Settings Option1 Option2 — Template The factory settings are shown in Bold with an asterisk. Option3 Option4 Text CONFIDENTIAL* DRAFT COPY Position Pattern Size Small Medium* Large Angle -90 -45°* 0 45 90 Transparency Color Orange Yellow Blue Green Purple Black*...

  • Page 215

    Option1 Option2 (Select image Media from media) (Set watermark Scan document and press Start.) The factory settings are shown in Bold with an asterisk. Option3 Option4 Position Pattern Size Small Medium* Large Angle -90 -45°* 0 45 90 Transparency — Apply Transparency —...

  • Page 216: Photo Capture

    — See the print settings in the following table. Layout Format 6 Images/Line* 5 Images/Line Paper Type Plain Paper* Inkjet Paper Brother BP71 Other Glossy Paper Size Letter* — See the print settings in the following table. — — —...

  • Page 217: Print Settings Menu

    Option1 Option2 Print Quality Normal (Does not appear Photo* when DPOF Print is chosen.) Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* Paper Size 4"x 6"* 5"x 7" Letter Ledger Brightness Light (Does not appear when Enhance Photos is chosen.)

  • Page 218

    Option1 Option2 True2Life (Does not appear Off* when Enhance Photos is chosen.) Cropping Borderless Print Date (Does not appear Off* when DPOF Print is chosen.) — Set New Default — Factory Reset The factory settings are shown in Bold with an asterisk. Option3 Option4 White Balance...

  • Page 219: Phone Book

    Phone Book ( ) Level1 Level2 — Search — Set One Touch Dial — Set Speed Dial — Setup Groups The factory settings are shown in Bold with an asterisk. Fax Preview ( Level1 Level2 Fax Preview — The factory settings are shown in Bold with an asterisk. Level3 Options —...

  • Page 220: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 221: D Specifications

    Inkjet Piezo with 94  2 nozzles Black: Piezo with 94  3 nozzles Color: 64 MB AC 100 to 120 V 50/60 Hz (MFC-5890CN) Off Mode: Average 0.8 W Sleep Mode: Average 4 W Standby: Average 6 W Operating:...

  • Page 222

    Dimensions (MFC-5890CN and MFC-5895CW) 9.5 in. (242 mm) 19.1 in. (485 mm) (MFC-6490CW) 12.7 in. (323 mm) 21.3 in. (540 mm) 22.6 in. (574 mm) 16.1 in. (408 mm) 18.1 in. (460 mm) 19.2 in. (488 mm) 21.4 in. (543 mm)

  • Page 223

    20 to 80% (without condensation) Up to 50 pages Paper: 20 lb (80 g/m (MFC-5890CN and MFC-5895CW) ADF Width: 5.8 in. to 8.5 in. (148mm to 215.9 mm) ADF Length: 5.8 in. to 14 in. (148mm to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max.

  • Page 224: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 20. Paper Tray ...

  • Page 225: Fax

    Out of Paper Reception Up to 480 ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 226: Copy

    Copy Color/Black Copy Width Multiple Copies Enlarge/Reduce Resolution Yes/Yes (MFC-5890CN and MFC-5895CW) Max. 8.26 in. (210 mm) (MFC-6490CW) Max. 11.46 in. (291 mm) Stacks/Sorts up to 99 pages 25% to 400% (in increments of 1%) Prints up to 12001200 dpi...

  • Page 227: Photocapture Center

    PhotoCapture Center™ Compatible Media Resolution File Extension (Media Format) (Image Format) Color Enhancement Photo Enhance Number of Files Folder Borderless Memory cards, adapters and USB Flash memory drive are not included. 16MB to 2GB 4GB to 32GB xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™...

  • Page 228: Pictbridge

    PictBridge Compatibility Interface Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. USB direct interface...

  • Page 229: Scanner

    ICA Compliant (MFC-5895CW) Color Depth Resolution Scanning Width Gray Scale For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. ® Windows XP in this User’s Guide includes Windows XP Professional x64 Edition.

  • Page 230: Printer

    Printer Resolution Printing Width Borderless When you set the Borderless feature to On. See Paper type and size for each operation on page 20. Up to 1200  6000 dpi 10.76 in. [11 in. (borderless) ] (Ledger size) 8.26 in. [8.5 in. (borderless) ] (Letter size) Ledger, A3, Letter, A4, A6, B4, Photo 4"6", Index Card, Photo L 3.5"5", Photo 2L 5"7", Post Card...

  • Page 231: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). LAN cable Ethernet UTP cable category 5 or greater. Wireless LAN IEEE 802.11b/g (Infrastructure/Ad-hoc Mode) (MFC-5895CW and MFC-6490CW) Your machine has a USB 2.0 Hi-speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 232: Computer Requirements (mfc-5890cn And Mfc-6490cw)

    Microsoft Internet Explorer 5.5 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only, and does not support Ledger/A3 size paper.

  • Page 233: Computer Requirements (mfc-5895cw)

    Microsoft Internet Explorer 5.5 or greater. For WIA, 1200  1200 resolution. Brother Scanner Utility enables to enhance up to 19200  19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only, and does not support Ledger/A3 size paper.

  • Page 234: Consumable Items

    <Standard Magenta> LC61M <Standard Yellow> LC61Y What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful" and "long lasting"...

  • Page 235: Network (lan)

    SecureEasySetup™ (MFC-6490CW only) See the Computer Requirements chart on pages 216 and 217. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. MFC-5895CW and MFC-6490CW only.

  • Page 236: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.

  • Page 237

    A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.

  • Page 238

    Manual fax You can lift the handset of the external telephone or you can press Hook to hear the receiving fax machine answer before you press Black Start or Color Start to begin sending. Menu mode Programming mode for changing your machine's settings.

  • Page 239

    Scan to Media You can scan a black & white or color document into a memory card or USB Flash memory drive. Black & white images can be in TIFF or PDF file format and color images can be in PDF or JPEG file format. Scanning The process of sending an electronic image of a paper document into your...

  • Page 240: Index

    ... 101 using a paper document ... 102 using a template ... 101 using a USB Flash memory drive ... 101 Cordless telephone (non-Brother) ... 77 Custom Ringing ... 69 Custom telephone features on a single line ... 149 Data Ident-A-Call ...

  • Page 241

    Direct printing from a non-PictBridge camera ...127 from a PictBridge camera ...125 Distinctive Ring ...69 setting ring pattern ...70 turning off ...71 Document loading ... 22 Dual Access ...45 Easy Receive ...53 Envelopes ... 15 Error messages on LCD ...153 B&W Print Only ...153 Cannot Detect ...154 Cannot Print ...154...

  • Page 242

    Gray scale ... 209 Groups for Broadcasting ...86 Help LCD messages ...178 using Mode and menu keys ...178 Menu Table ... 178 Hook key ...6 Ident-A-Call ...69 Ident-A-Ring ...69 Ink cartridges checking ink volume ...174 ink dot counter ...167 replacing ...167 Innobella™...

  • Page 243

    PaperPort™ 11SE with OCR See Software User's Guide on the CD-ROM and Help in the PaperPort™ 11SE application to access How-to-Guides. Personalized Ring ...69 PhotoCapture Center™ Borderless ...120 ® CompactFlash ...106 Cropping ...120 DPOF printing ...116 Enhance Photos Auto Correct ...111 Enhance Scenery ...112 Enhance Skin-Tone ...112 Monochrome ...113...

  • Page 244

    Receive Mode External TAD ...49 Fax Only ...49 Fax/Tel ...49 Manual ...49 Redial/Pause ...80 Reducing copies ...95 incoming faxes ...53 Remote Retrieval ...63 access code ... 63 commands ...65 getting your faxes ...66 Remote Setup See Software User's Guide on the CD-ROM.

  • Page 245

    Voice Mail ...68 Volume, setting beeper ...30 ring ...29 speaker ...30 Warranties ... iii Canada ... vi Notice-Disclaimer ... iii USA ... iv ® Windows See Software User’s Guide on the CD-ROM Wireless Network See Quick Setup Guide and Network User's Guide on the CD-ROM.

  • Page 246

    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

  • Page 247

    Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

This manual also for:

Mfc-5895cw, Mfc-6490cw

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