Troubleshoot A Problem - HP Z200 - Small Form Factor Workstation User Manual

. ‫اﻹﻧﺘﺮﻧﺖ‬
‫ﻋﻦ‬ ‫اﻝﻬﺎﺕﻒ‬ ‫أرﻗﺎم‬ ‫إﻝﻰ‬ ‫ﺑﺎﻝﻮﺻﻮل‬
. ‫اﻝﻴﺴﺮى‬ ‫اﻝﻌﻠﻮیﺔ‬
. ‫اﻝﻌﻤﻞ‬ ‫ﻝﻤﺤﻄﺎت‬ ‫وﺑﺮاﻣﺞ‬
‫ﻓﻲ‬ ‫وإﺻﻼﺡﻬﺎ‬ ‫اﻝﻤﺸﻜﻼت‬ ‫اﺳﺘﻜﺸﺎف‬
‫ﻗﻢ‬ ‫اﻝﻌﻤﻞ؛‬ ‫ﻣﺤﻄﺔ‬ ‫ﻣﻊ‬ ‫وإﺻﻼﺡﻬﺎ‬

Troubleshoot a problem

‫ﺿﻤﻦ‬ ) ( ‫اﻝﻌﻤﻞ‬ ‫ﻣﺤﻄﺎت‬ ) Workstations
،‫واﻝﺴﻠﺴﻠﺔ‬ ‫ﺑﻚ‬ ‫اﻝﺨﺎﺻﺔ‬
،‫اﻝﺘﺨﺰیﻦ‬ ‫وﺡﺪة‬ ‫وﻗﻴﺎس‬ ،‫اﻝﻤﻜﺘﺐ‬
‫ﻣﻌﻠﻮﻣﺎت‬ " ‫اﻝﻨﺸﻄﺔ‬ ‫اﻝﻤﺤﺎدﺙﺔ‬ " ‫ﺕﺠﻤﻊ‬
‫ﺝﻬﺎز‬ ‫ﺕﻜﻮیﻦ‬ ‫ﺡﺴﺐ‬ ‫ﺙﺎﻧﻴﺔ‬ 30
‫اﻝﻤﻘﺪر‬ ‫واﻝﻮﻗﺖ‬ ،‫ﺑﻤﻮﻗﻌﻚ‬ ‫اﻝﺨﺎﺻﺔ‬
http://www.hp.com/hps/
. Linux
‫ﻗﺎﺋﻤﺔ‬ ‫ﻓﻲ‬ ‫اﻝﻤﻨﺎﺳﺒﺔ‬ ‫واﻝﻤﻌﻠﻮﻣﺎت‬
ARWW
‫ﻋﺒﺮ‬ ‫اﻝﻤﻮﺝﻮدة‬ ‫اﻝﻮﺙﺎﺋﻖ‬ ‫أﺡﺪث‬ ‫یﻮﻓﺮ‬
. ‫اﻝﻌﻤﻞ‬ ‫ﻝﻤﺤﻄﺎت‬ ‫اﻝﻔﻨﻲ‬ ‫ﻝﻠﺪﻋﻢ‬ ‫ﻣﻌﻠﻮﻣﺎت‬
‫ﻗﻢ‬ . ‫اﻝﻌﺎﻝﻢ‬ ‫أﻧﺤﺎء‬ ‫ﺝﻤﻴﻊ‬ ‫ﻓﻲ‬ ‫اﻝﻔﻨﻲ‬
‫اﻝﺰاویﺔ‬ ‫ﻓﻲ‬ HP ‫ﺑـ‬ ‫اﺕﺼﻞ‬ ‫ﻓﻮق‬
‫ﺕﺸﻐﻴﻞ‬ ‫ﺑﺮاﻣﺞ‬ ‫إﻝﻰ‬ ‫اﻝﻮﺻﻮل‬ ‫یﻮﻓﺮ‬
‫ﻋﻠﻰ‬ ‫ﻝﻤﺴﺎﻋﺪﺕﻚ‬ (( ، BSC )
‫ﻣﺸﻜﻠﺔ‬ ‫واﺳﺘﻜﺸﺎف‬ BSC ‫إﻝﻰ‬
‫ﺡﺪد‬ ،‫اﻝﻴﺴﺎر‬ ‫ﻋﻠﻰ‬ (
‫ﺡﺪد‬ ( ‫اﻷوﺳﻂ‬ ‫اﻹﻃﺎر‬
‫اﻝﻌﻤﻞ‬ ‫ﻣﺤﻄﺔ‬ ‫ﻝﻄﺮاز‬ ‫اﻝﻤﻨﺎﺳﺒﺔ‬ ‫اﻻﺥﺘﻴﺎرات‬
‫ﺳﻄﺢ‬ ‫ﺡﻮاﺳﺐ‬ ‫دﻗﺔ‬ ‫ﺑﺈﺳﺮاع‬ ‫ﺕﻘﻮم‬
،‫دﻋﻢ‬ ‫ﺑﻄﺎﻗﺔ‬ ‫إرﺳﺎل‬ ‫ﻋﻨﺪ‬ . ‫اﻝﻮیﺐ‬
‫إﻝﻰ‬ ‫ﺕﺼﻞ‬ ‫ﻣﺪة‬ ‫اﻝﻤﻌﻠﻮﻣﺎت‬ ‫ﺕﺠﻤﻴﻊ‬
‫اﻝﺪﻋﻢ‬ ‫وﺳﺎﻋﺎت‬ ،‫ﺑﻚ‬ ‫اﻝﺨﺎص‬
‫ﺑﺰیﺎرة‬ ‫ﻗﻢ‬ ،‫اﺳﺘﺨﺪاﻣﻬﻤﺎ‬ ‫وآﻴﻔﻴﺔ‬
‫ﻋﻠﻰ‬ ‫أو‬ ، Windows XP Professional x64 Edition
( . . . . ‫اﻝﻤﺰیﺪ‬ ‫ﻋﻠﻰ‬ ‫ﺕﻌﺮف‬ ) ... See more
‫اﻝﻤﻄﻠﻮب‬ ‫اﻹﺝﺮاء‬ ‫اﺥﺘﺮ‬ ،‫اﻹﻃﺎر‬
. ‫اﻝﻤﻨﺘﺞ‬ ‫ﺡﻮل‬ ‫ﻣﻔﻴﺪة‬
- http://www.hp.com/support/workstation_manuals
‫یﻮﻓﺮ‬ - http://www.hp.com/go/workstationsupport
‫اﻝﺪﻋﻢ‬ ‫هﺎﺕﻒ‬ ‫ﺑﺄرﻗﺎم‬ ‫ﻗﺎﺋﻤﺔ‬ ‫یﻮﻓﺮ‬
‫واﻝﻨﻘﺮ‬ ،‫ﺑﻚ‬ ‫اﻝﺨﺎﺻﺔ‬ ‫اﻝﻤﻨﻄﻘﺔ‬ /
- http://www.hp.com/support/workstation_swdrivers
‫اﻷﻋﻤﺎل‬ ‫دﻋﻢ‬ ‫ﻣﺮآﺰ‬ ) Business Support Center
‫ﻝﻠﻮﺻﻮل‬ . ‫اﻹﻧﺘﺮﻧﺖ‬ ‫ﻋﺒﺮ‬ ‫اﻷدوات‬
. http://www.hp.com/go/workstationsupport
‫اﻷﻋﻤﺎل‬ ‫دﻋﻢ‬ ‫ﻣﺮآﺰ‬ ) Business Support Center
‫ﻓﻲ‬ ‫اﻝﻤﻮﺝﻮد‬ ) ( ‫اﻝﻤﻨﺘﺞ‬ ‫اﺥﺘﻴﺎر‬
‫ﻣﻊ‬ ‫ﺕﺎﺑﻊ‬ ( ، ‫اﻝﻤﻨﺘﺞ‬ ‫اﺥﺘﻴﺎر‬
. ‫وإﺻﻼﺡﻬﺎ‬
‫اﻝﺘﻲ‬ ‫اﻝﻮیﺐ‬ ‫إﻝﻰ‬ ‫اﻝﻤﺴﺘﻨﺪة‬ ‫اﻝﺪﻋﻢ‬
‫ﻋﺒﺮ‬ HP ‫ﺷﺮآﺔ‬ ‫إﻝﻰ‬ ‫إﻝﻜﺘﺮوﻧﻴﺎ‬
‫یﺴﺘﻐﺮق‬ ‫ﻗﺪ‬ . ‫اﻹﻧﺘﺮﻧﺖ‬ ‫ﻋﺒﺮ‬ ‫اﻝﺪﻋﻢ‬
‫اﻝﺤﺎﻝﺔ‬ ‫ﻣﻌﺮف‬ ‫ﻋﻠﻰ‬ ‫ﺕﺤﺘﻮي‬ ‫ﺕﺄآﻴﺪ‬
‫اﻝﻨﺸﻄﺔ‬ ‫واﻝﻤﺤﺎدﺙﺔ‬ HP ‫ﻣﻦ‬ ‫اﻝﻔﻮري‬
‫اﻝﻌﻤﻼء‬ ‫وإﺵﻌﺎرات‬
. http://www.hp.com/go/workstationsupport
‫ﺡﺪد‬ < ، ‫ﺑﺘﺤﺪیﺪﻩ‬ ‫ﻗﻤﺖ‬
‫ﻣﻨﺘﺼﻒ‬ ‫ﻣﻦ‬ : ( ‫اﻝﺬاﺕﻲ‬ ‫اﻝﺪﻋﻢ‬ ‫ﻣﻮارد‬
: ‫اﻝﺘﺎﻝﻴﺔ‬ ‫اﻝﻮیﺐ‬ ‫ﻣﻮاﻗﻊ‬
‫ﻣﻌﻠﻮﻣﺎت‬ ‫یﻮﻓﺮ‬ - http://www.hp.com
- http://www.hp.com/support
‫اﻝﺪوﻝﺔ‬ ‫ﺕﺤﺪیﺪ‬ ‫ﺙﻢ‬ ،‫اﻝﻮیﺐ‬ ‫ﻣﻮﻗﻊ‬ ‫زیﺎرة‬
‫وإﺹﻼﺣﻬﺎ‬
‫ﺑﺘﻮﻓﻴﺮ‬
‫ﻻﺥﺘﻴﺎر‬ ً ‫ﺷﺎﻣ ﻼ‬ ً ‫ﻣﺪﺥ ﻼ‬ BSC ‫یﻌﺘﺒﺮ‬
‫اﻝﻘﺎﺋﻤﺔ‬
( . ‫وإﺻﻼﺡﻬﺎ‬ ‫ﻣﺸﻜﻠﺔ‬ ‫اﺳﺘﻜﺸﺎف‬
) Select your product
( . ‫ﺵﺨﺼﻴﺔ‬
) Select your product
‫ﺑﻚ‬ ‫اﻝﺨﺎﺻﺔ‬ ‫اﻝﻤﺸﻜﻠﺔ‬ ‫وﻻﺳﺘﻜﺸﺎف‬
‫اﻝﻨﺸﻄﺔ‬
‫أدوات‬ ‫ﻣﻦ‬ ‫ﻣﺠﻤﻮﻋﺔ‬ ‫هﻮ‬ HP
. ‫ﺕﻠﻘﺎﺋ ﻴ ًﺎ‬ ‫وﺕﻨﻔﻴﺬهﺎ‬ ‫اﻝﻄﺒﺎﻋﺔ‬
‫دﻋﻢ‬ ‫ﺑﻄﺎﻗﺔ‬ ‫إرﺳﺎل‬ ‫ﻣﻦ‬ ‫اﻝﻨﺸﻄﺔ‬
‫ﻣﺴﺆول‬ ‫إﻝﻰ‬ ‫وﺕﻤﺮرهﺎ‬ ‫اﻝﻜﻤﺒﻴﻮﺕﺮ‬
‫رﺳﺎﻝﺔ‬ ‫ﺳﺘﺘﺴﻠﻢ‬ ،‫دﻋﻢ‬ ‫ﺑﻄﺎﻗﺔ‬ ‫إرﺳﺎل‬
‫اﻝﺪﻋﻢ‬ ‫ﺡﻮل‬ ‫اﻝﻤﻌﻠﻮﻣﺎت‬ ‫ﻣﻦ‬ ‫ﻣﺰیﺪ‬
. hardware/hw_professional.html
‫إﺻﺪار‬ ‫ﻋﻠﻰ‬ ‫اﻝﻤﻴﺰة‬ ‫هﺬﻩ‬ ‫ﺕﺘﻮﻓﺮ‬
،‫واﻝﻌﻤﻼء‬ ‫اﻝﺤﻤﺎیﺔ‬ ‫وﻥﺸﺮات‬
: ‫وإﺷﻌﺎرات‬ ،‫وﻧﺸﺮات‬ ،‫ﻣﺴﺘﺸﺎریﻦ‬
. ‫اﻝﻤﻄﻠﻮب‬ ‫اﻝﻤﻨﺘﺞ‬
‫اﻝﺬي‬ ‫ﺑﺎﻝﻤﻨﺘﺞ‬ > ‫اﻝﺨﺎﺹﺔ‬ ‫اﻝﻤﻮارد‬
: ) Self-Help resources
. ‫اﻝﻔﻬﺮس‬ ‫ﻝﻌﺮض‬
HP ‫وأدوات‬ ‫وإﺻﻼﺡﻬﺎ‬ ‫اﻷﺥﻄﺎء‬
‫أیﻀ ً ﺎ‬ ‫وﺕﺘﻮﻓﺮ‬
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‫ﻃﺮیﻖ‬
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‫ﻣﺸﻜﻠﺔ‬ ‫اﺳﺘﻜﺸﺎف‬
HP ‫ﺷﺮآﺔ‬ ‫ﺕﻘﻮم‬
. ‫ﻝﺪیﻚ‬ ‫اﻝﻨﻈﺎم‬
: ‫اﻝﺘﺎﻝﻲ‬ ‫ﺑﺘﻨﻔﻴﺬ‬
‫ﺑﺰیﺎرة‬ ‫ﻗﻢ‬ ١ .
‫ﺿﻤﻦ‬ ٢ .
)
‫ﺿﻤﻦ‬ ٣ .
‫ﺣﻮاﺳﺐ‬
‫ﺿﻤﻦ‬ ٤ .
‫واﻝﻤﺤﺎدﺛﺔ‬ ‫اﻝﻔﻮري‬ ‫اﻝﺪﻋﻢ‬
‫ﻣﻦ‬ ‫اﻝﻔﻮري‬ ‫اﻝﺪﻋﻢ‬
‫وﻣﺸﻜﻼت‬
‫اﻝﻤﺤﺎدﺙﺔ‬ ‫ﺕﻤﻜﻨﻚ‬
‫ﺝﻬﺎز‬ ‫ﺡﻮل‬
‫ﻋﻨﺪ‬ . ‫اﻝﻜﻤﺒﻴﻮﺕﺮ‬
. ‫ﻝﻼﺳﺘﺠﺎﺑﺔ‬
‫ﻋﻠﻰ‬ ‫ﻝﻠﺤﺼﻮل‬
‫ﻻ‬ : ‫ﻣﻼﺣﻈﺔ‬
،‫اﻝﻌﻤﻼء‬ ‫ﻣﺴﺘﺸﺎرو‬
‫ﻋﻠﻰ‬ ‫ﻝﻠﻌﺜﻮر‬
‫ﺑﺰیﺎرة‬ ‫ﻗﻢ‬ ١ .
‫ﺡﺪد‬ ٢ .
‫ﺿﻤﻦ‬ ٣ .
‫ﺿﻤﻦ‬ ٤ .
‫اﻝﺘﻤﺮیﺮ‬
‫اﺳﺘﻜﺸﺎف‬ ‫ﻣﻮارد‬ ٥٦