Solving Processor Problems; Solving Cd-Rom And Dvd Problems - HP Xw4400 - Workstation - 2 GB RAM Reference Manual

Solving processor problems

Table 5-15 Processor problems
Problem
Poor performance is experienced.
Power LED is red and stays on.

Solving CD-ROM and DVD problems

Table 5-16 CD-ROM and DVD problems
Problem
System will not boot from CD-ROM
or DVD drive.
CD-ROM or DVD devices are not
detected or driver is not loaded.
Movie will not play in the DVD drive. Movie might be regionalized
Cannot eject CD (tray-load unit).
CD-ROM, CD-RW, DVD-ROM, or
DVD-R/RW drive cannot read a
disc or takes too long to start.
122 Chapter 5 System diagnostics and troubleshooting
Cause
Processor is hot.
Processor is not seated
properly or not installed.
Cause
The CD-ROM or DVD boot is
not enabled through the
Computer Setup utility.
Non-bootable CD in drive.
Drive is not connected properly
or not properly configured.
for a different country.
Decoder software is not
installed.
Disc not properly seated in the
drive.
CD has been inserted upside
down.
The DVD-ROM drive takes
longer to start because it has to
determine the type of media
played, such as audio or video.
CD or DVD disc is dirty.
Solution
1. Be sure the airflow to the workstation is not blocked.
2. Be sure the fans are connected and working properly
(some fans only operate when needed).
3. Be sure the CPU heatsink is installed properly.
1. Verify that the processor is present.
2. Reseat the processor.
Solution
Run the Computer Setup utility and enable booting to
removable media and verify boot order settings.
Try a bootable CD in the drive.
1. Reconnect power and data cables to the drive.
2. Install correct device driver.
See the documentation that came with the DVD drive.
Install decoder software.
1. Power off the workstation and insert a thin metal rod
into the emergency eject hole and push firmly.
2. Slowly pull the tray out from the drive until the tray is
fully extended, and remove the disc.
Reinsert the CD with the label facing up.
Wait at least 30 seconds to let the DVD-ROM drive
determine the type of media being played. If the disc still
does not start, read the other solutions listed for this topic.
Clean CD or DVD with a CD cleaning kit.
ENWW