Product recycling ................................................................................................................................ 99
5 System diagnostics and troubleshooting
E-Support ......................................................................................................................................... 101
Troubleshooting checklist ................................................................................................................. 102
LED color definitions ....................................................................................................................... 102
Key features and benefits ................................................................................................ 103
Theory of operation .......................................................................................................... 103
Diagnostic Utility on CD ................................................................................................... 103
User Interface .................................................................................................................. 104
Status tab ......................................................................................................................... 105
Log tab ............................................................................................................................. 106
Help tab ........................................................................................................................... 106
Diagnostic error codes ..................................................................................................................... 106
Diagnostic LED codes ..................................................................................................... 106
Solving minor problems .................................................................................................. 108
Solving diskette problems ............................................................................................... 111
Solving ............................................................................................................................ 112
Solving display problems ................................................................................................ 113
Solving audio problems .................................................................................................. 115
Solving printer problems .................................................................................................. 116
Solving network problems ............................................................................................... 119
Solving memory problems .............................................................................................. 121
POST and error messages ............................................................................................................... 124
SAS RAID 0 configuration ................................................................................................................ 133
ENWW
Navigation ....................................................................................................... 104
Survey tab ....................................................................................................... 104
Test tab ........................................................................................................... 105
Testing power supply ...................................................................................... 110
vii