HP Xw4400 - Workstation - 2 GB RAM Reference Manual page 130

Table 5-13 Network problems (continued)
Problem
Network driver does not detect
network controller.
Network status link light does not
illuminate or it never flashes.
The network status light should
flash when there is network
activity.
Diagnostics reports a failure.
Diagnostics passes, but the
workstation does not
communicate with the network.
Network controller stopped
working when an expansion
board was added to the
workstation.
Network controller stops working
without apparent cause.
120 Chapter 5 System diagnostics and troubleshooting
Cause
Network controller is disabled.
Incorrect network driver.
No active network is detected.
Network controller is not set up
properly.
Network driver is not properly
loaded.
System cannot auto-sense the
network.
The cable is not securely
connected.
The cable is attached to the
incorrect connector.
There is a problem with the cable
or a device at the other end of the
cable.
Network controller interrupt is
shared with an expansion board.
The network controller
is defective.
Network drivers are not loaded, or
driver parameters do not match
current configuration.
The network controller is not
configured for this workstation.
Network controller interrupt is
shared with an expansion board.
The network controller requires
drivers.
The expansion board installed is a
network card and conflicts with the
embedded network card.
The files containing the network
drivers are corrupted.
The cable is not securely
connected.
The network controller is
defective.
Solution
Run Computer Setup and enable network controller.
Verify the network controller documentation for the correct
driver or obtain the latest driver from the manufacturer's
website.
Verify cabling and network equipment for proper
connection.
Use the Network control application to verify that the
device is working properly.
Reinstall network drivers.
Disable auto-sensing capabilities and force the system
into the correct operating mode.
Be sure that both ends of the data cable are securely
connected.
Be sure that the cable is attached to the correct connector.
Be sure that the cable and device at the other end are
operating correctly.
Under the Computer Setup Advanced menu, change the
resource settings for the board.
Replace the NIC.
1. Be sure the network drivers are loaded and that the
driver parameters match the configuration of the
network controller.
2. Be sure the correct network client and protocol is
installed.
Double-click the Network icon in the Control Panel and
configure the network controller.
Under the Computer Setup Advanced menu, change the
resource settings for the board.
Verify that the drivers were not accidentally deleted when
the drivers for a new expansion board were installed.
Under the Computer Setup Advanced menu, change the
resource settings for the board.
Reinstall the network drivers, using the Restore Plus! CD.
Be sure that both ends of the cable are securely attached
to the correct devices.
Replace the NIC.
ENWW