Solving Pointing Device Problems - Compaq Armada e500 - Notebook PC Quick Reference Manual

Solving PC Card Problems
Problem
Storage PC Card
does not work
Problem
External pointing
device is not
working
Device driver is
loaded but
pointing device
does not work
Touch Pad is not
working
16-32 Troubleshooting
Continued
Possible Cause
Flash memory cards
require the Microsoft
Flash File System to
be loaded.
The card is not
formatted.
The card is not
supported by the
computer.

Solving Pointing Device Problems

Possible Cause
The external
pointing device
was connected to
your computer
while your
computer was on.
The wrong mouse
has been selected.
No device driver or
an incorrect device
driver is installed.
Solution
Load the Microsoft Flash
File System.
Format the PC Card as
you would a diskette.
Call Compaq Customer
Support for a current list
of Compaq-qualified PC
Cards.
Solution
Press the Suspend button to
initiate Suspend mode. Press
the Suspend button again to
exit Suspend mode. This
allows your computer to
recognize the pointing device.
If you are running Windows
95, Windows 98, or Windows
2000 Professional, click
Start à Settings à Control
Panel à Add New Hardware;
then use the arrow keys to
highlight the Mouse icon in
the selection box and choose
the correct mouse hardware.
If you are running Windows
NT, using the keyboard, press
F6. Then use the arrow keys
to highlight My Computer;
press Enter. Use the arrow
keys to highlight Control
Panel; press Enter. Use the
arrow keys to highlight
Mouse; press Enter. Select
the correct mouse hardware;
press Enter.
Install the correct device
driver using the Add New
Hardware wizard.