Compaq Armada e500 - Notebook PC Quick Reference Manual page 179

Solving PC Card Problems
Problem
Computer beeps
only once when a
PC Card is
inserted
continued
PC Card drivers
fail with error
messages during
system restart
Modem/fax PC
Card does not
work
Network PC Card
does not work
Continued
Possible Cause
Card design or card
driver may not be
compatible with the
PCMCIA software.
The PC Card is not
configured correctly.
The modem/fax card
conflicts with a system
board serial device
(e.g., mouse).
Card design or card
driver may not be
compatible with the
PCMCIA software.
Network driver is not
properly installed or
configured.
The network card
design or card driver
may not be compatible
with the PCMCIA
software.
Minor configuration
adjustments are
needed for the PC
Card to work in the
network operating
system environment.
Solution
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
Call the PC Card vendor
or Compaq Customer
Support for assistance.
Click the modem icon in
Device Manager, then
click Properties to select
another COM port for the
modem/fax card.
If you are running
Windows NT 4.0, click
Start à Control Panel
à Ports to select another
COM port for the
modem/fax card.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC Cards.
Use the Network
Neighborhood to identify
information about your
network card and setup.
Then use the Add New
Hardware wizard to install
the correct card driver.
If you are running Windows
NT 4.0, click Start à Control
Panel à Networks to identify
information about your
network card and to install
the correct card driver.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
Call Compaq Customer
Support or the PC Card
vendor for help with
configuration
requirements.
Troubleshooting 16-31
Continued