Compaq Armada 1500c White Paper
Ntelligent manageability for armada portable products
Hide thumbs
Also See for Armada 1500c:
- Service manual (135 pages) ,
- Reference manual (62 pages) ,
- White paper (22 pages)
Advertisement
Quick Links
April 1998
Prepared By
Portable PC Division
Compaq Computer
Corporation
C
O N T E N T S
Executive Summary ........ 1
Overview ........................ 3
Asset Management.......... 4
Security
Management ................... 7
Fault Management ........ 10
Integration
Management ................. 13
Configuration
Management ................. 16
Availability Matrix......... 17
Questions &
Answers ....................... 18
W
HITE
. .
Intelligent Manageability for
. .
. .
. .
. .
Armada Portable Products
. .
. .
. .
. .
Intelligent Manageability is Compaq's management solution that lowers the total cost of
. .
. .
computing by making PCs more manageable and less expensive to own. This white paper
. .
discusses the full set of Intelligent Manageability features available for Compaq Armada
. .
. .
portable PCs and the Presario 1710SB.
. .
. .
. .
. .
EXECUTIVE SUMMARY
. .
. .
. .
. .
Intelligent Manageability is Compaq's response to customers' need for easy-to-manage
. .
. .
PCs in stand-alone and networked environments. Compaq addresses this need by
. .
focusing on five areas of primary concern for customers today:
. .
. .
. .
Asset Management—provides the user with detailed configuration information about the PC
. .
and allows the System Administrator to inventory and track PCs and their components from
. .
. .
one central location.
. .
Fault Management—provides the user and System Administrator with pre-failure and other
. .
alerts. Pre-failure alerts generate advance warning to minimize downtime and data loss from
. .
. .
hardware failures.
. .
Security Management—prevents unauthorized access to critical data and valuable PC
. .
. .
components.
. .
Integration Management—uses industry-standard technologies while partnering with
. .
. .
industry-leading PC Management software vendors.
. .
. .
Configuration Management—provides the latest drivers, utilities and support software to
. .
. .
optimize PC performance; available on CD-ROM and the Compaq web site at
. .
www.compaq.com.
. .
. .
Intelligent Manageability also addresses the following concepts:
. .
. .
. .
New industry-leading hardware and software: Intelligent Manageability enables
. .
customers to manage PCs intelligently. It is a management tool designed for portables in
. .
both mobile and connected environments.
. .
. .
Innovation and Standardization: The Compaq Management Solutions Partners Program
. .
establishes a non-proprietary approach to solving customers' manageability issues. It
. .
. .
ensures tight integration and compatibility with leading PC Management software
. .
vendors.
. .
. .
Total Cost of Ownership: Protecting your investment by increasing its value over the
. .
life of the product thereby reducing the total cost of owning one or more PCs.
. .
. .
Product Parity: Currently, all commercial portable and desktop PCs include virtually the
. .
same Intelligent Manageability functionality across all platforms.
. .
. .
. .
. .
The remainder of this White Paper presents each Intelligent Manageability feature in detail
. .
including technical descriptions of how they work together to form a cohesive management
. .
. .
solution.
. .
. .
. .
. .
This document is intended for Compaq personnel and customers with a need for information
. .
on Intelligent Manageability for Armada Portable Products.
. .
. .
. .
1
P
APER
Advertisement
Related Manuals for Compaq Armada 1500c
Summary of Contents for Compaq Armada 1500c
- Page 1 Intelligent Manageability for April 1998 Prepared By Armada Portable Products Portable PC Division Compaq Computer Corporation Intelligent Manageability is Compaq’s management solution that lowers the total cost of computing by making PCs more manageable and less expensive to own. This white paper discusses the full set of Intelligent Manageability features available for Compaq Armada O N T E N T S portable PCs and the Presario 1710SB.
- Page 2 NTELLIGENT ANAGEABILITY FOR OTICE The information in this publication is subject to change without notice. THE COMPETITIVE INFORMATION CONTAINED IN THIS PUBLICATION IS BASED ON DATA AVAILABLE FROM PUBLIC SOURCES AT THE TIME OF PUBLICATION. COMPAQ COMPUTER CORPORATION SHALL NOT BE RESPONSIBLE FOR ANY INACCURACIES, ERRORS, OR OMISSIONS IN INFORMATION CONTAINED HEREIN, INCLUDING, BUT NOT LIMITED TO, INFORMATION OBTAINED FROM THIRD PARTY SOURCES, SUCH AS PUBLICATIONS OF OTHER COMPANIES, THE PRESS, OR COMPETITIVE DATA...
- Page 3 NTELLIGENT ANAGEABILITY FOR VERVIEW Technological improvements and significant reductions in purchase price have made portable computers much more accessible to a growing number of users. More corporations are purchasing portable PCs in order to provide greater flexibility to their user base without sacrificing performance or functionality.
-
Page 4: Asset Management
NTELLIGENT ANAGEABILITY FOR SSET ANAGEMENT Compaq Armada portable PCs are now even easier to track. Advanced hardware and firmware enable a network administrator or PC user to track and monitor the entire system – portable PC and the docking station – locally or over the network from a central management console. Efficient processes for tracking valuable PC assets over the network will save the cost of visiting each system to gather inventory information. - Page 5 NTELLIGENT ANAGEABILITY FOR ROM Revision Levels—System ROM revision levels are identified by the date of release. Each time a new ROM revision is flashed onto the system boards, the ROM revision level is updated. The ROM revision date is stored in an industry-standard memory location so that management software applications can poll this location and report the information as required.
- Page 6 NTELLIGENT ANAGEABILITY FOR Compaq Insight Manager Using the industry standard SNMP protocol found in Windows 95 and Windows NT Workstation, Compaq Insight Manager delivers world-class client-server management for all commercial products from Compaq. One of Insight Manager’s core features is the ability to connect to the Insight Management Agent running (and pre-installed) on all Armada portable PCs and remotely view the AssetControl and other configuration data.
-
Page 7: Security Management
NTELLIGENT ANAGEABILITY FOR ECURITY ANAGEMENT The proliferation of PC LANs and WANs has given more people greater access to critical business information. This access has provided tremendous benefits to companies making them more productive and efficient, but at the same time this access has created new and serious security issues. - Page 8 NTELLIGENT ANAGEABILITY FOR Remote Management – Memory Change Alert The PC administrator receives a Memory Change Alert via Compaq Insight Manager. The alert message contains previous and current memory configuration for easy comparison. Selecting the “Configuration” button provides the administrator with more detailed information. An example is shown in Figure 5 below.
- Page 9 NTELLIGENT ANAGEABILITY FOR Standard Security Features Compaq has actively addressed customer security concerns by including many standard security features on all Armada portable PCs. These security features allow companies to tailor the level of security to meet their environment requirements. Physical security features of all Armada portable PCs, including the Cable Lock Provision, prevent access to expensive internal components such as the processor and memory, and prevent theft of the PC.
-
Page 10: Fault Management
NTELLIGENT ANAGEABILITY FOR AULT ANAGEMENT Compaq Armada portable PCs are easy to troubleshoot because hardware and firmware have been combined with partnerships to avoid failures and allow for rapid recovery if problems occur. The fundamental benefits of this include the ability to protect data and minimize end-user downtime, thus increasing the productivity of both the end-user and the PC administrator. - Page 11 NTELLIGENT ANAGEABILITY FOR Monitor Fault Diagnosis Proactive notification of temperature and operational faults arising in Compaq monitors helps minimize downtime and productivity loss due to monitor failure. Select Compaq monitors generate an alert when the operating temperature exceeds the normal range or when a hardware fault (such as power voltage out of range, power current out of range, horizontal deflection, vertical deflection, or I/O controller failure) occurs.
-
Page 12: Thermal Sensor
NTELLIGENT ANAGEABILITY FOR In addition to these proactive alert mechanisms, the SMART hard drive is polled during each boot sequence. A warning is displayed if a problem is detected. Also, the end-user or visiting PC technician can check the health of the SMART hard drive through Compaq Diagnostics for Windows (Compaq Insight Personal Edition). - Page 13 NTELLIGENT ANAGEABILITY FOR NTEGRATION Intelligent Manageability features like AssetControl and various Alert capabilities are pre-installed on all Armada portable PCs. Apart from the benefits to local users when on the road or in a stand- alone environment, Intelligent Manageability can be even more effective when managed remotely from a central location by a PC and LAN administrator.
- Page 14 NTELLIGENT ANAGEABILITY FOR Solutions Partners For Asset Management The following third party PC LAN and enterprise management vendors represent the broad range of solutions available for managing AssetControl data over the network. Compaq partners with these vendors to ensure that customers can continue to leverage existing investments in tools and training and can choose the most appropriate tool, knowing that AssetControl data will be highly manageable.
- Page 15 NTELLIGENT ANAGEABILITY FOR Desktop Management Interface (DMI) Completing the Integration Management set of solutions, Compaq delivers full support and software required for the Desktop Management Interface including DMI Compliance. Compaq is a Steering Committee and Technical Committee member of the Desktop Management Task Force (DMTF), the industry consortium that manages the DMI.
- Page 16 NTELLIGENT ANAGEABILITY FOR ONFIGURATION Support Software CD and WWW site The enhanced Support Software CD and Compaq web site allow customers to easily re-create or upgrade the software that comes pre-installed on each Armada PC. These tools provide easy installation of the most current device drivers and other value-added software from Compaq required for optimum PC performance and manageability.
- Page 17 NTELLIGENT ANAGEABILITY FOR VAILABILITY Insight Management Agent Version Availability Features Asset information retrieval System Temperature Alert SMART Hard Drive Prefailure Alert Memory Configuration Change Alert Monitor Fault Diagnosis Battery Fault and Failure Alerts Integration with Compaq Insight Manager Desktop Management Interface (DMI) Compliance Supported Platforms Armada 1500 Armada 4100...
- Page 18 NTELLIGENT ANAGEABILITY FOR & A UESTIONS Is Intelligent Manageability based on industry standards? Yes. Intelligent Manageability utilizes every relevant industry standard available in the PC market today. This includes providing full compliance and software support for industry standard DMI and SNMP. However, Compaq believes that industry standards should be used to deliver manageability solutions that lower the cost of PC computing.
- Page 19 Armada PC, issues an SNMP trap over the network. Management applications like Compaq Insight Manager and HP OpenView receive these alerts and notify the administrator. And, in the case of a SMART hard drive alert, the agent also sends out a Windows message that is received by Proactive Backup agents from Cheyenne and Seagate.
- Page 20 NTELLIGENT ANAGEABILITY FOR How do I set up the Insight Management Agent for a network environment? To use the Insight Management Agent in a stand-alone environment, no setup is required. The alert capability is already configured and active. The alert settings can be viewed and tested by double clicking on the Intelligent Manageability icon in the Windows Taskbar (bottom right of your screen).
- Page 21 NTELLIGENT ANAGEABILITY FOR A11. As soon as the Armada portable PC is connected to the network, the system administrator will receive a problem notification only if the hardware problem still exist when connected. Consider two scenarios: A user receives a SMART hard drive pre-failure alert when on the road. When connecting to the network the hard drive problem will still exist (assuming the user is unable to fix the hard drive) and therefore the system administrator will receive a problem notification.
- Page 22 Compaq. For instance, integration with Compaq Insight Manager is well documented in this document. And, as Insight Manager integrates with HP OpenView, Tivoli TME10, and Computer Associates UniCenter, so too does Intelligent Manageability. However, some enterprise-oriented Solutions Partners products like BMC Patrol and Cabletron Spectrum do not typically manage PCs so integration with those products is more limited.