Compaq Armada e500 - Notebook PC Quick Reference Manual page 150

While your computer is configured just for you, problems you
encounter while working may not be unique. Eliminating the
typical problems described in these troubleshooting sections
may save you time and money. If you have a problem with
your computer, consider the problems and possible solutions
in the troubleshooting sections. If the problem appears related
to a software application, also check the documentation
provided with the software. You may discover something you
can resolve easily by yourself. If the condition persists,
contact your Compaq authorized service provider or the
Customer Support Center.
Problem
Computer appears
locked up and will
not turn off when the
Power button is
pressed
Computer powered
off automatically.
Problem
Computer does not
beep after the
Power-On Self-Test
(POST)
No sound
16-2 Troubleshooting
Solving Basic Problems
Possible Cause
Software control of
the Power switch is
not functional.
The unit temperature
was exceeded.
The fan is blocked.
Solving Audio Problems
Possible Cause
System beeps have
been turned down.
Audio drivers not
installed
Solution
Press and hold the
Power button for four
seconds; the release.
This invokes the
hardware overdrive for
the Power button.
Unit is in an exceedingly
hot environment. Let it
cool down.
Contact your Compaq
authorized reseller or
service provider.
Solution
Use the Fn+F5 hotkeys to
turn up the system
volume.
Remove the audio
device in the Device
Manager and restart the
computer. Refer to the
audio driver
documentation for
instructions on installing
audio drivers for third
party drivers.