Compaq Armada e500 - Notebook PC Quick Reference Manual page 175

Solving Modem Problems
Problem
Fax transmissions
do not work.
Characters are
garbled/transfer
rates are slow
Continued
Possible Cause
The wrong printer
driver is selected.
There is noise in the
telephone line.
Settings on the
sending and
receiving modem do
not match.
The error correction
feature of your
modem software is
interfering.
Solution
Verify that you have
selected the correct
printer driver.
Request a telephone
line filter from your local
telephone service
provider.
Use the same parity,
modem speed, word
length, and stop bits
settings on both
modems.
Disable error correction
(&KO) and data
compression (&MO)
using AT commands.
NOTE: To access AT
commands and
instructions for using
them, select
Start à Compaq
Information Center à
Modem Commands.
Troubleshooting 16-27
Continued