Compaq Armada e500 - Notebook PC Quick Reference Manual page 170

Problem
While installing MS
Office, you get "No
License" message
While installing
Access (from
Professional), you
get "No License"
message
Internet Explorer
will not set up
Unable to set up
Outlook on
Windows
While trying to use
an Office template,
you get the
message that it is
not available
While installing
software, you are
prompted for a
Windows CD and
you do not have
one
16-22 Troubleshooting
Solving Microsoft Software Problems
Possible Cause
MS Office is not
installed properly.
MS Access is not
registered on the
computer properly.
Explorer is not
configured properly.
Setup process is not
correct.
Template is not
installed properly.
A Windows CD is not
provided because it is
included on your
QuickRestore CD. The
files that you need are
pre-loaded on your
system.
Solution
Uninstall and reinstall MS
Office.
Uninstall and reinstall
Access.
Refer to your ISP for
support.
If you are trying to set up
mail to work with your
ISP, refer to your ISP for
support.
Fee-based support for
Outlook is available
through Compaq.
Verify that templates are
included in Office Setup,
or Uninstall Office and
reinstall Office and select
everything.
Use the following path:
C:\Windows\Options\
CABS.