Blade Pc Diagnostic Steps - HP BladeSystem bc2800 - Blade PC Reference Manual

Blade PC Diagnostic Steps

If your blade PC does not start, or powers up but does not complete POST, answer the questions in
Table 7-9 Blade PC Diagnostic Steps on page 58
symptoms observed.
According to the answers you give, you are directed to the appropriate table in the section that
immediately follows. That table outlines possible reasons for the problem, options available to assist
in diagnosis, and possible solutions.
Table 7-9
Question
Question 1: Is the power LED on the blade PC green?
Question 2: Is the health LED on the blade PC green?
Question 3: Is the NIC A or NIC B LED on the blade PC
illuminated?
Question 4: Is the monitor displaying information when
connected to the blade PC through the diagnostic adapter?
Table 7-10
Answer
No, it is off.
58 Chapter 7 Troubleshooting
Blade PC Diagnostic Steps
Is the Blade PC Power LED Green?
to determine appropriate actions based on the
Action
If yes, continue to Question 2 of this table.
If no, see
on page 58
If yes, continue to Question 3 of this table.
If no, see
Green? on page 59
If yes, continue to Question 4 of this table.
If no, see
PC Illuminated? on page 61
If yes, use the POST messages for further diagnosis, or
continue to
on page
If no, see
When Connected to the Blade PC Through the Diagnostic
Adapter? on page 62
Possible Reasons
Blade PC is not seated properly.
Either the blade PC or the blade PC
bay is not functioning properly.
Table 7-10 Is the Blade PC Power LED Green?
Table 7-11 Is the Health LED on the Blade PC
Table 7-12 Is the NIC A or NIC B LED on the Blade
Table 7-14 Problems After Initial Boot
63.
Table 7-13 Is the Monitor Displaying Information
Possible Solutions
Determine whether the problem lies
with the blade PC or with the enclosure:
●
Remove the blade PC from the
enclosure, and insert it into a
different bay. If the power LED on
the blade PC comes on and turns
green, the problem lies with the
original bay.
●
If the power LED on the blade PC
does not come on, try placing a
different blade PC in the original
bay. If the power LED on the new
blade PC comes on, the old blade
PC may have failed.
●
Contact HP or your authorized
service provider for replacement
parts and service.