Diagnostic Steps; Are The Power Supply/Fan Module Leds Green; Is The System Power Led Green; Recognizing Disk Drive Failure - HP 418800-B21 - StorageWorks Modular Smart Array 70 Storage Enclosure User Manual

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Diagnostic steps

Are the power supply/fan module LEDs green?

An-
Possible Reasons
swer
No
Yes
System is functioning properly.

Is the system power LED green?

An-
Possible Reasons
swer
The Power On/Standby button has not been
pressed firmly or held long enough.
The power supply may not be inserted prop-
erly, it may have a damaged connector, or
it may have failed.
No
The system may have experienced a short.
Controller firmware may be corrupted.
The system midplane and/or power but-
ton/LED assembly may need to be replaced.

Recognizing disk drive failure

In an HP enclosure, a steadily glowing fault LED indicates that a drive has failed.
Other indications of failed disk drives are as follows:
ACU represents failed drives with a distinctive icon.
HP SIM can detect failed drives remotely across a network. (For more information about HP SIM,
see the documentation on the Management CD.)
ADU lists all failed drives.
34
Troubleshooting
The power cords are not connected or
AC power is not available.
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
The system midplane may need to be
replaced.
Possible Solutions
Be sure that the power cord is connected to the
power supply.
Be sure that the power supply is undamaged and
is fully seated.
Be sure that all pins on connectors and components
are straight.
Contact an authorized service provider for assist-
ance.
If the system power LED is off, do the following:
1.
Press the Power On/Standby button and hold for
approximately three seconds.
2.
See
Is the system power LED green?
No action required
Possible Solutions
Firmly press the Power On/Standby button and
hold for approximately three seconds.
Be sure that the power supply is undamaged
and is fully seated. Be sure that all pins on
connectors and components are straight.
Be sure that all components are fully seated.
Flash the controller firmware (see
enclosure
firmware).
Contact an authorized service provider for as-
sistance.
Updating disk

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