Diagnostic Tools; Troubleshooting Resources; Important Safety Information; Warnings And Cautions - HP BladeSystem c7000 Maintenance And Service Manual

5 Diagnostic tools

Troubleshooting resources

NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and
server blades.
The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common
problems as well as a comprehensive course of action for fault isolation and identification, error
message interpretation, issue resolution, and software maintenance.
To obtain the guide, see any of the following sources and then select the HP ProLiant Servers
Troubleshooting Guide:
The server-specific Documentation CD.
The Business Support Center on the HP website (http://www.hp.com/go/bizsupport).

Important safety information

Before troubleshooting the server, familiarize yourself with the safety information in the following
sections.

Warnings and cautions

WARNING!
Troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair.
Because of the complexity of the individual boards and subassemblies, do not attempt to make
repairs at the component level or to make modifications to any printed wiring board. Improper
repairs can create a safety hazard.
WARNING!
Do not disable the power cord grounding cables. The grounding cables are an important
safety feature.
Ensure that all enclosures and modules in the rack are grounded to the rack, and that the rack
is connected to a common bonding network.
Do not route the power cord where it can be walked on or pinched by items placed against
it. Remain aware of the plug, electrical outlet, and the point where the power cord extends
from the server.
Bolt the rack to the floor using the concrete anchor kit or raised floor anchor kit.
WARNING!
Observe local occupation health and safety requirements and guidelines for manual handling.
Obtain adequate assistance to lift and stabilize the chassis during installation or removal.
Keep in mind that the server is unstable when not fastened to the rails.
When mounting the server in a rack, remove the power supplies and other removable modules
to reduce the weight of the product.
CAUTION:
at the front and back of the server.
Only authorized technicians trained by HP should attempt to repair this equipment.
To reduce the risk of electric shock or damage to the equipment:
To reduce the risk of personal injury or damage to the equipment:
To properly ventilate the system, you must provide at least 61 cm (24 in) of clearance
Troubleshooting resources 21