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HP 4410t - Mobile Thin Client Maintenance And Service Manual

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HP 4410t Mobile Thin Client

Maintenance and Service Guide

Document Part Number: 571223-001
July 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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Summary of Contents for HP 4410t - Mobile Thin Client

  • Page 1: Maintenance And Service Guide

    HP 4410t Mobile Thin Client Maintenance and Service Guide Document Part Number: 571223-001 July 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;...
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
  • Page 3 Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    Contents 1 Product description 2 External component identification Top components ..............2–1 Wireless antennas .
  • Page 5 4 Removal and replacement procedures Preliminary replacement requirements ........... . 4–1 Tools required .
  • Page 6 5 Computer Setup Starting Computer Setup ............. . . 5–1 Using Computer Setup .
  • Page 7 8 Connector pin assignments Audio-in (microphone)..............8–1 Audio-out (headphone) .

  • Page 8: Product Description

    Product description Category Description Product name HP 4410t Mobile Thin Client Processors Intel® Celeron® 575 2.00-GHz processor, 1-MB L2 cache, 667-MHz front side bus (FSB) Chipset Northbridge: Intel GL40 667-MHz FSB Southbridge: Intel ICH-9M Graphics Mobile Intel GMA X4500 HD Universal Memory Architecture (UMA) integrated with shared video memory (dynamically allocated) ■...
  • Page 9 Product description Category Description Ethernet Marvell 88E8072-B1 10/100/1000 Ethernet S3/S5 wake on LAN (AC mode only) Ethernet cable not included Power requirements 65-W HP Smart Adapter 6-cell, 2.20-Ah (47-Wh) Li-ion battery Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats:...

  • Page 10: External Component Identification

    External component identification Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Top components ✎ Your computer may look slightly different from the illustrations in this section. Wireless antennas Component Description...

  • Page 11: Display Components

    External component identification Display components Item Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphone Records sound. 2–2 Maintenance and Service Guide...

  • Page 12: Buttons, Switches, And Speakers

    External component identification Buttons, switches, and speakers Item Component Description Speakers (2) Produce sound. Internal display switch Turns off the display if the display is closed while the power is on. Info button Launches system information. ■ When the computer is off, press the button to turn on the computer. Power button ■...

  • Page 13: Keys

    External component identification Keys Item Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 14: Lights

    External component identification Lights Item Component Description Caps lock light On: Caps lock is on. ■ On: The computer is on. Info light ■ Blinking (5 times): When the computer is on, press the button to display system information. ■ Off: The computer is off or in the Standby state. ■...

  • Page 15: Pointing Devices

    External component identification Pointing devices Item Component Description TouchPad* Moves the pointer, and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings.

  • Page 16: Front Components

    External component identification Front components Item Component Description Drive light Blinking: The flash drive or optional optical drive is being accessed. Wireless button Turns the wireless feature on or off, but does not establish a wireless connection. ✎ A wireless network must be set up in order to establish a wireless connection.

  • Page 17: Left-Side Components

    External component identification Left-side components Item Component Description ExpressCard slot Supports optional ExpressCards. Security cable slot Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. RJ-45 (network) jack Connects a network cable.

  • Page 18: Right-Side Components

    External component identification Right-side components Item Component Description USB ports (2) Connect optional USB devices. RJ-11 (modem) jack Connects a modem cable. Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs. Optical drive light (select models only) Blinking: The optical drive is being accessed. ■...

  • Page 19: Bottom Components

    External component identification Bottom components Item Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. 2–10 Maintenance and Service Guide...

  • Page 20: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 21: Computer Major Components

    Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
  • Page 22 Illustrated parts catalog Item Description Spare part number 14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, 578180-001 microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) ✎ “Display subcomponents” on page 3-6 for display assembly internal component spare part information. Switch cover 535860-001 Keyboard (includes keyboard cable):...
  • Page 23 Illustrated parts catalog Item Description Spare part number Modem module 510100-001 ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 536538-001. Cable Kit, includes: 536538-001 (7a) Modem module cable (includes RJ-11 connector)
  • Page 24 Illustrated parts catalog Item Description Spare part number (10) WLAN module (continued) ■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, 504593-003 Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, 504593-004 Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,...

  • Page 25: Display Subcomponents

    Illustrated parts catalog Display subcomponents Item Description Spare part number Display bezel 536422-001 Display hinges (2) 535871-001 Display panel cable 536429-001 Display Cable Kit, includes: 536430-001 (4a) Microphone receiver and cable (4b) Wireless antenna cable 3–6 Maintenance and Service Guide...

  • Page 26: Cable Kit

    Illustrated parts catalog Cable Kit Item Description Spare part number Cable Kit: 536538-001 Network cable (includes RJ-45 connector) USB board (includes cable) Power connector cable Modem module cable (includes RJ-11 connector) Maintenance and Service Guide 3–7...

  • Page 27: Mass Storage Devices

    Illustrated parts catalog Mass storage devices Item Description Spare part number Solid-state module (includes bracket): ■ 2-GB 578184-001 ■ 1-GB 578183-001 DVD-ROM drive (includes bezel and bracket) 578185-001 3–8 Maintenance and Service Guide...

  • Page 28: Plastics Kit

    Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit: 535780-001 Optical drive space saver RTC battery Palm rest (includes TouchPad and TouchPad cable) Maintenance and Service Guide 3–9...

  • Page 29: Miscellaneous Parts

    Illustrated parts catalog Miscellaneous parts Description Spare part number 65-W PFC HP Smart Adapter 463958-001 Power cords: ■ For use in Argentina 490371-D01 ■ For use in Australia 490371-011 ■ For use in Brazil 490371-201 ■ For use in Europe, the Middle East, and Africa 490371-021 ■...

  • Page 30: Sequential Part Number Listing

    Illustrated parts catalog Sequential part number listing Spare part number Description 463958-001 65-W PFC HP Smart Adapter 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061...
  • Page 31 Illustrated parts catalog Spare part number Description 504664-001 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 504664-002 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...
  • Page 32 Illustrated parts catalog Spare part number Description 536410-051 Keyboard for use in France 536410-061 Keyboard for use in Italy 536410-071 Keyboard for use in Spain 536410-081 Keyboard for use in Denmark 536410-091 Keyboard for use in Norway 536410-121 Keyboard for use in French Canada 536410-131 Keyboard for use in Portugal 536410-141...
  • Page 33 Illustrated parts catalog Spare part number Description 537010-001 Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes replacement thermal material) 574514-001 Power button board (includes cable) 578179-001 System board (includes replacement thermal material) 578180-001 14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) 578181-001 1024-MB memory module (800-MHz, DDR2)

  • Page 34: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Phillips P0 and P1 screwdrivers ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 35: Grounding Guidelines

    Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a solid-state module or optical drive, shut down the computer. ■...

  • Page 36: Workstation Guidelines

    Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...
  • Page 37 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.

  • Page 38: Component Replacement Procedures

    Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 84 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

  • Page 39: Computer Feet

    Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 535793-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

  • Page 40: Battery

    Removal and replacement procedures Battery Spare part Description number 6-cell, 2.20-Ah (47-Wh) Li-ion battery 535806-001 Before removing the battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

  • Page 41: Switch Cover

    Removal and replacement procedures Switch cover Spare part Description number Switch cover 535860-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

  • Page 42: Keyboard

    Removal and replacement procedures 2. Turn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Slide the switch cover 1 back, and then remove it 2. Reverse this procedure to install the switch cover. Keyboard For use in country or region: Spare part...
  • Page 43 Removal and replacement procedures Remove the keyboard: 1. Remove the three Phillips PM2.5×5.0 screws that secure the keyboard to the computer. 2. Slide the keyboard 1 toward the display. 3. Lift the keyboard 2 until it rests just above the computer. 4.
  • Page 44 Removal and replacement procedures 5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard. Maintenance and Service Guide 4–11...

  • Page 45: Memory Module

    Removal and replacement procedures Memory module Spare part Description number ■ 2048-MB memory module (800-MHz, DDR2) 578182-001 ■ 1024-MB memory module (800-MHz, DDR2) 578181-001 Before removing the memory module, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 46: Optical Drive

    Removal and replacement procedures Optical drive Spare part Description number DVD-ROM drive (includes bezel and bracket) 578185-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 47 Removal and replacement procedures 5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. c.

  • Page 48: Speakers

    Removal and replacement procedures Speakers Spare part Description number Speakers 536420-001 Before removing the speakers, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

  • Page 49: Palm Rest

    Removal and replacement procedures Palm rest ✎ The palm rest is included in the Plastics Kit, spare part number 535780-001. The palm rest includes the TouchPad and TouchPad cable. Before removing the palm rest, follow these steps: 1. Shut down the computer. 2.
  • Page 50 Removal and replacement procedures 3. Release the ZIF connector 1 to which the TouchPad cable is attached, and then disconnect the TouchPad cable 2 from the system board. Reverse this procedure to install the palm rest. Maintenance and Service Guide 4–17...

  • Page 51: Wlan Module

    Removal and replacement procedures WLAN module Spare part Description number Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, 504664-001 Puerto Rico, the United States, and the U.S. Virgin Islands Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, 504664-002 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,...
  • Page 52 Removal and replacement procedures Before removing the WLAN module, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

  • Page 53: Solid-State Module

    Removal and replacement procedures Solid-state module ✎ The solid-state module spare part kit includes a solid-state bracket. Spare part Description number ■ 2-GB solid-state module 578184-001 ■ 1-GB solid-state module 578183-001 Before removing the solid-state module, follow these steps: 1. Shut down the computer. 2.
  • Page 54 Removal and replacement procedures 5. If it is necessary to replace the solid-state module bracket, follow these steps: a. Turn the solid-state module upside down. b. Remove the four Phillips PM2.0×7.0 screws 1 that secure the solid-state module to the bracket. c.

  • Page 55: Top Cover

    Removal and replacement procedures Top cover Spare part Description number Top cover 535865-001 Before removing the top cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 56 Removal and replacement procedures 4. Release the ZIF connector 1 to which the power button board cable is attached, and then disconnect the power button board cable 2 from the system board. 5. Remove the 19 Torx T8M2.5×8.0 screws that secure the top cover to the base enclosure. 6.

  • Page 57: Modem Module

    Removal and replacement procedures Modem module ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 536538-001. See “Modem module cable” on page 4-28 for modem module cable removal information.
  • Page 58 Removal and replacement procedures Remove the modem module: 1. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the system board. 2. Lift the modem module 2 away from the system board to disconnect it. 3. Disconnect the modem module cable 3 from the modem module. 4.

  • Page 59: Rtc Battery

    Removal and replacement procedures RTC battery ✎ The RTC battery is included in the Plastics Kit, spare part number 535780-001. Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 60: Usb Board

    Removal and replacement procedures USB board ✎ The USB board and cable are included in the Cable Kit, spare part number 536538-001. Before removing the USB board and cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 61: Modem Module Cable

    Removal and replacement procedures Modem module cable ✎ The modem module cable is included in the Cable Kit, spare part number 536538-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 62: Heat Sink

    Removal and replacement procedures Heat sink ✎ The heat sink spare part kit includes replacement thermal material. Spare part Description number Heat sink 535859-001 Before removing the heat sink, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
  • Page 63 Removal and replacement procedures Remove the heat sink: 1. Disconnect the fan cable 1 from the system board. 2. Following the sequence stamped into the heat sink, loosen the five Phillips PM2.5×9.0 captive screws 2 that secure the heat sink to the system board. 3.
  • Page 64 Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■...

  • Page 65: Fan

    Removal and replacement procedures ✎ The fan spare part kit includes replacement thermal material. Spare part Description number 535766-001 ✎ To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation.
  • Page 66 Removal and replacement procedures Remove the fan: 1. Remove the three Phillips PM2.0×3.0 screws 1 that secure the fan to the heat sink. 2. Remove the fan 2. Reverse this procedure to install the fan. Maintenance and Service Guide 4–33...

  • Page 67: Processor

    Removal and replacement procedures Processor ✎ The processor spare part kit includes replacement thermal material. Spare part Description number Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB) 537010-001 Before removing the processor, follow these steps: 1. Shut down the computer. 2.
  • Page 68 Removal and replacement procedures Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise, until you hear a click. 2. Lift the processor 2 straight up and remove it. ✎ When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket.

  • Page 69: Power Button Board

    Removal and replacement procedures Power button board Spare part Description number Power button board (includes cable) 574514-001 Before removing the power button board and cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 70: Display Assembly

    Removal and replacement procedures Display assembly Spare part Description number 14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, microphone and 578180-001 cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) Before removing the display assembly, follow these steps: 1.
  • Page 71 Removal and replacement procedures 3. If it is necessary to replace the display bezel or any of the display assembly internal components: a. Remove the eight rubber screw covers 1 and 2. ✎ The rubber screw covers 1 on the top edge of the display bezel are larger than the rubber screw covers 2 on the bottom edge of the display bezel.
  • Page 72 Removal and replacement procedures c. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure. d. Remove the display bezel 4. 4.
  • Page 73 Removal and replacement procedures c. Remove the display panel from the display enclosure. d. Remove the six Phillips PM2.0×3.0 screws 1 that secure the display hinges to the display panel. e. Remove the display hinges 2 from the display panel. The display hinges are available using spare part number 535871-001.

  • Page 74: System Board

    Removal and replacement procedures System board ✎ The system board spare part kit includes replacement thermal material. Spare part Description number System board 578179-001 Before removing the system board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
  • Page 75 Removal and replacement procedures Remove the system board: 1. Disconnect the network cable 1 and the USB board cable 2 from the system board. 2. Release the power connector 3 from the clip built into the base enclosure. 3. Position the base enclosure with the rear toward you. 4.

  • Page 76: Power Connector Cable

    Removal and replacement procedures Power connector cable ✎ The power connector cable is included in the Cable Kit, spare part number 536538-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 77: Network Cable

    Removal and replacement procedures Network cable ✎ The network cable is included in the Cable Kit, spare part number 536538-001. Before removing the network cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 78: Computer Setup

    Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this section may not be supported by your computer. Pointing devices are not supported in Computer Setup.

  • Page 79: Computer Setup Menus

    Computer Setup Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ■...

  • Page 80: Security Menu

    Computer Setup Security menu ✎ Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup Password Enter, change, or delete a setup password. Power-On Password Enter, change, or delete a power-on password. ■...

  • Page 81: Diagnostics Menu

    Computer Setup Diagnostics menu Select To do this Memory Check Run a comprehensive test on system memory. System Configuration menu ✎ Some of the menu items listed in this section may not be supported by your computer. Select To do this Language (or press Change the Computer Setup language.

  • Page 82: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 23.24 cm 9.15 in Width 33.60 cm 13.20 in Height (front to back) 3.10 to 3.58 cm 1.22 to 1.41 in Weight 1.99 kg 4.31 lbs Input power Operating voltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A Temperature...

  • Page 83: 14.1-In Display Specifications

    Specifications 14.1-in display specifications Metric U.S. Dimensions Height 20.83 cm 8.2 in Width 27.94 cm 11.0 in Diagonal 35.81 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 ×...

  • Page 84: Dvd-Rom Drive Specifications

    Specifications DVD-ROM drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R and CD-RW CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Access time...

  • Page 85: System Dma Specifications

    Specifications System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. 6–4 Maintenance and Service Guide...

  • Page 86: System Memory Map Specifications

    Specifications System memory map specifications Size Memory address System function 640 KB 00000000–0009FFFF Base memory 128 KB 000A0000–000BFFFF Video memory 64 KB 000C0000–000CFFFF Video BIOS 64 KB 000E8000–000FFFFF System BIOS 00100000–XFFFFFFF Extended memory (based on memory installed) (X+1)0000000–FEDFFFFF PCI bus FED00000–FED003FF High precision event timer FEE01000–FFFFFFFF...

  • Page 87: System Interrupt Specifications

    Specifications System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal host controller 2937 Mobile Intel 4 Series express chipset family *IRQ17 High-definition audio controller Intel ICH9 family USB universal host controller 2938...

  • Page 88: System I/O Address Specifications

    Specifications System I/O address specifications I/O address (hex) System function (shipping configuration) 000–01F DMA controller 020–021 Program interrupt controller 024–025 Program interrupt controller 028–029 Program interrupt controller 02C–03D Program interrupt controller 02E–02F Motherboard resources 030–031 Program interrupt controller 034–035 Program interrupt controller 038–039 Program interrupt controller 03C–03D...
  • Page 89 Specifications I/O address (hex) System function (shipping configuration) 0C0–0DF Direct memory access controller 0F0–0F0 Numeric data processor 0200–027F Motherboard resources 3B0–3BB Mobile Intel 4 Series express chipset family 3C0–3DF Mobile Intel 4 Series express chipset family 400–47F Motherboard resources 4D0–4D1 Programmable interrupt controller 500–57F Motherboard resources...

  • Page 90: Screw Listing

    Screw listing This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 535870-001. Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm...
  • Page 91 Screw listing Where used: 3 screws that secure the keyboard to the computer Where used: 3 screws that secure the display assembly to the computer 7–2 Maintenance and Service Guide...
  • Page 92 Screw listing Where used: 4 screws that secure the display bezel to the display assembly Where used: 4 screws that secure the display panel to the display enclosure Maintenance and Service Guide 7–3...

  • Page 93: Phillips Pm2.5×3.0 Broadhead Screw

    Screw listing Phillips PM2.5×3.0 broadhead screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.5 mm 7.0 mm Where used: 4 screws that secure the switch cover to the computer 7–4 Maintenance and Service Guide...
  • Page 94 Screw listing Where used: 3 screws that secure the palm rest to the computer Maintenance and Service Guide 7–5...

  • Page 95: Phillips Pm2.5×3.0 Screw

    Screw listing Phillips PM2.5×3.0 screw Color Quantity Length Thread Head diameter Black 2.5 mm 3.0 mm 5.0 mm Where used: 2 screws that secure the switch cover to the computer 7–6 Maintenance and Service Guide...
  • Page 96 Screw listing Where used: 4 screws that secure the speakers to the base enclosure Where used: 2 screws that secure the WLAN module to the computer Maintenance and Service Guide 7–7...
  • Page 97 Screw listing Where used: 2 screws that secure the modem module to the system board Where used: One screw that secures the USB board to the base enclosure 7–8 Maintenance and Service Guide...

  • Page 98: Phillips Pm2.5×6.0 Screw

    Screw listing Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the computer Maintenance and Service Guide 7–9...

  • Page 99: Phillips Pm2.0×3.0 Screw

    Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive 7–10 Maintenance and Service Guide...
  • Page 100 Screw listing Where used: 3 screws that secure the fan to the heat sink Where used: 6 screws that secure the display hinges to the display panel Maintenance and Service Guide 7–11...

  • Page 101: Phillips Pm2.0×5.0 Screw

    Screw listing Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Silver 5.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the solid-state module to the computer 7–12 Maintenance and Service Guide...

  • Page 102: Phillips Pm2.5×11.0 Captive Screw

    Screw listing Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Silver 11.0 mm 2.5 mm 5.0 mm Where used: One captive screw that secures the solid-state module to the computer (the screw is secured to the solid-state module by a C-clip) Maintenance and Service Guide 7–13...

  • Page 103: Phillips Pm2.0×7.0 Screw

    Screw listing Phillips PM2.0×7.0 screw Color Quantity Length Thread Head diameter Silver 7.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the solid-state module to the solid-state module bracket 7–14 Maintenance and Service Guide...

  • Page 104: Torx T8M2.5×8.0 Screw

    Screw listing Torx T8M2.5×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.5 mm 5.0 mm Where used: 19 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7–15...

  • Page 105: Phillips Pm2.5×9.0 Screw

    Screw listing Phillips PM2.5×9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the USB board to the base enclosure 7–16 Maintenance and Service Guide...

  • Page 106: Phillips Pm2.5×9.0 Captive Screw

    Screw listing Phillips PM2.5×9.0 captive screw Color Quantity Length Thread Head diameter Silver 9.0 mm 2.5 mm 2.0 mm Where used: 5 captive screws that secure the heat sink to the system board (the screws are secured to the heat sink by C-clips) Maintenance and Service Guide 7–17...

  • Page 107: Torx T8M2.5×6.0 Screw

    Screw listing Torx T8M2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display bezel to the display assembly 7–18 Maintenance and Service Guide...

  • Page 108: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Maintenance and Service Guide 8–1...

  • Page 109: External Monitor

    Connector pin assignments External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 8–2 Maintenance and Service Guide...

  • Page 110: Hdmi

    Connector pin assignments HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock...

  • Page 111: Network)

    Connector pin assignments RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused 8–4 Maintenance and Service Guide...

  • Page 112: Modem)

    Connector pin assignments RJ-11 (modem) Signal Unused Ring Unused Unused Unused Unused Unused Maintenance and Service Guide 8–5...

  • Page 113: Universal Serial Bus

    Connector pin assignments Universal Serial Bus Signal +5 VDC Data Data + Ground 8–6 Maintenance and Service Guide...

  • Page 114: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 115: Requirements For Specific Countries And Regions

    Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO...

  • Page 116: Recycling

    Recycling Battery When a battery has reached the end of its useful life, do not dispose of it in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury.
  • Page 117 Recycling To disassemble the display assembly, follow these steps: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 118 Recycling 4. Disconnect all display panel cables 1 from the display inverter, and then remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 119 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 120 Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury. 18.
  • Page 121 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 122 Index lights 2–5 pointing device 2–6 AC adapter, spare part number 3–10 3–11 right-side 2–9 antenna switches 2–3 disconnecting 4–19 top 2–1 illustrated 3–6 computer feet locations 2–1 locations 4–6 audio, product description 1–1 spare part number 4–6 audio-in jack Computer Setup connector pinout 8–1 accessing 5–1...
  • Page 123 display components heat sink illustrated 2–2 removal 4–29 recycling 10–1 spare part number 3–5 3–12 4–29 spare part numbers 3–6 hinges display hinges illustrated 3–6 3–12 illustrated 3–6 3–12 removal 4–39 removal 4–39 spare part number 3–6 3–12 spare part number 3–6 3–12 display inverter, removal 10–3 info button 2–3...
  • Page 124 microphone Plastics Kit illustrated 3–6 contents 3–9 location 2–2 spare part number 3–4 3–9 3–12 product description 1–1 pointing device microphone jack components 2–6 connector pinout 8–1 illustrated 2–6 location 2–7 product description 1–2 model name 3–1 4–5 ports modem jack external monitor 2–8 connector pinout 8–5 HDMI 2–8...
  • Page 125 system board removal 4–41 recycling spare part number 3–5 3–14 4–41 battery 10–1 System Configuration menu 5–4 display components 10–1 system DMA specifications 6–4 removal/replacement system I/O address specifications 6–7 preliminaries 4–1 system interrupt specifications 6–6 procedures 4–5 system memory map specifications 6–5 right-side components 2–9 RJ-11 jack connector pinout 8–5...

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