Page 1 This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes that you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Page 2 © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
DRAFT - HP Confidential - DRAFT Contents Illustrated parts catalog ......................... 6 Mechanical components ..........................6 System components ............................9 Removal and replacement procedures ................... 14 Required tools ............................14 Safety considerations ..........................14 Preventing electrostatic discharge ...................... 14 Symbols on equipment ........................14 Server warnings and cautions ......................
Page 4 Cable kit for 12-bay LFF Front drive cages ....................77 Cable kit for 24-bay SFF Front drive cages ....................84 Two-slot PCI riser board ..........................92 HP Flexible Smart Array P840ar Controller ....................93 System battery ............................98 Front I/O board ............................99 System board ............................
Page 5 Two-bay SFF hot-plug rear drive cage cabling ................... 142 M.2 SSD cabling ........................... 143 FBWC module backup power cabling ......................144 HP Smart Storage Battery cabling ......................146 Fan cabling ............................. 146 Ambient temperature sensor cabling ......................147 Front panel cabling ..........................147 Specifications ...........................
Page 6: Illustrated Parts Catalog
DRAFT - HP Confidential - DRAFT Illustrated parts catalog Mechanical components HP continually improves and changes product parts. For complete and current supported parts information, see the HP PartSurfer website (http://partsurfer.hp.com). Item Description Spare part Customer self number repair Air baffle...
Page 7: Mandatory
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
Page 8 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Page 9: System Components
DRAFT - HP Confidential - DRAFT System components HP continually improves and changes product parts. For complete and current supported parts information, see the HP PartSurfer website (http://partsurfer.hp.com). Item Description Spare part Customer self number repair Heatsink 809952-001 Optional Processors (include alcohol pad and thermal —...
Page 10 754381-001 Mandatory Supply Kit* c) HP 800W Common Slot Titanium Hot-plug Power 754378-001 Mandatory Supply Kit* d) HP 800W Flex Slot 48V DC Hot-plug Power Supply 754382-001 Mandatory Kit* e) HP 800W Flex Slot Universal Hot-plug Power 754379-001 Mandatory Supply Kit*...
Page 11 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
Page 12 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Page 13 DRAFT - HP Confidential - DRAFT Illustrated parts catalog 13...
Page 14: Removal And Replacement Procedures
DRAFT - HP Confidential - DRAFT Removal and replacement procedures Required tools You need the following items for some procedures: T-25 Torx screwdriver (to loosen the chassis rack mounting screws located inside the rack ears) T-10/T-15 Torx screwdriver HP Insight Diagnostics (on page 124) Safety considerations Before performing service procedures, review all the safety information.
Page 15: Server Warnings And Cautions
Reduce the weight of the server by removing the drives and power supplies before installing or removing the server from the rack Obtain adequate assistance to lift and stabilize the server during installation or removal. HP recommends that a minimum of four people are required for installing or removing the server from the rack.
Page 16: Rack Warnings
DRAFT - HP Confidential - DRAFT CAUTION: Do not operate the server for long periods with the front drive cages extended. When the front drive cage is extended while the server is powered on, do one of the following: If the front drive health/thermal LED is functional, monitor the status of this LED.
Page 17: Power Down The Server
DRAFT - HP Confidential - DRAFT Remove the server from the rack (on page 27). If the rack environment, cabling configuration, or the server location in the rack creates awkward conditions, remove the server from the rack. Remove the access panel ("Access...
Page 18 DRAFT - HP Confidential - DRAFT AC power input module DC power input module Removal and replacement procedures 18...
Page 19 DRAFT - HP Confidential - DRAFT For an AC power input module, disconnect the power cord from the module. For a DC power input module, do the following: Detach the ground (earthed) cable from the ground screw and washer. Removal and replacement procedures 19...
Page 20 DRAFT - HP Confidential - DRAFT Remove the terminal block connector from the power input module. Remove the power input module. AC power input module DC power input module Removal and replacement procedures 20...
Page 21: Extend The Front Drive Cages
DRAFT - HP Confidential - DRAFT Extend the front drive cages WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. CAUTION: Do not operate the server for long periods with the front drive cages extended. When the front drive cage is extended while the server is powered on, do one of the following: If the front drive health/thermal LED is functional, monitor the status of this LED.
Page 22 DRAFT - HP Confidential - DRAFT Pull on the chassis ear thumbscrews to extend the server out of the rack until the rack rail lock is engaged. Press the server release latches and extend the server out of the rack till about halfway the depth of the front drive cage 2.
Page 23 DRAFT - HP Confidential - DRAFT Remove the shipping screws on the sides of the front drive cages. Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis. Removal and replacement procedures 23...
Page 24: Remove The Security Bezel
DRAFT - HP Confidential - DRAFT Pull and hold the drive cage rail release latches, and then slide the front drive cages back into the chassis. Remove the security bezel To access the front panel components, unlock and then remove the security bezel.
Page 25 DRAFT - HP Confidential - DRAFT Back up all server data. If installed, remove the security bezel (on page 24). To remove an LFF drive: Determine the status of the drive from the drive LED definitions. Wait until the Online/Activity LED stops flashing.
Page 26: Remove A Drive From The Rear Drive Cage
DRAFT - HP Confidential - DRAFT CAUTION: Do not operate the server for long periods with the front drive cages extended. When the front drive cage is extended while the server is powered on, do one of the following: If the front drive health/thermal LED is functional, monitor the status of this LED.
Page 27: Remove The Server From The Rack
Reduce the weight of the server by removing the drives and power supplies before installing or removing the server from the rack Obtain adequate assistance to lift and stabilize the server during installation or removal. HP recommends that a minimum of four people are required for installing or removing the server from the rack.
Page 28 DRAFT - HP Confidential - DRAFT AC power input module DC power input module Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove all power input modules. Removal and replacement procedures 28...
Page 29 DRAFT - HP Confidential - DRAFT AC power input module DC power input module If a rear drive cage option is installed, remove all rear drives. ("Hot-plug drive" on page 35, "Remove a drive from the rear drive cage" on page 26) Remove all the drives installed in the front drive cages 1 and 2 ("Extend the front drive...
Page 30: Remove The Pci Riser Cage
DRAFT - HP Confidential - DRAFT Pull on the chassis ear thumbscrews to extend the server out of the rack until the rack rail lock is engaged. Press the server release latches, and remove the server from the rack. Place the server on a sturdy, level surface.
Page 31 DRAFT - HP Confidential - DRAFT Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the server from the rack (on page 27). Remove the access panel ("Access panel" on page 36).
Page 32: Open The Cable Management Holder
DRAFT - HP Confidential - DRAFT Open the cable management holder Power down the server (on page 17). Remove the server from the rack (on page 27). Remove the access panel ("Access panel" on page 36). Remove the air baffle ("Air...
Page 33: Close The Cable Management Holder
DRAFT - HP Confidential - DRAFT Press and hold the cable management holder release latch, and then move the holder up. Close the cable management holder Return the cable management holder to its original position. Secure all disconnected system cables in the cable management holder, and then connect them to the system board and/or controller board.
Page 34: Hot-Plug Drive Blank
DRAFT - HP Confidential - DRAFT Pull and hold the drive cage rail release latches, and then slide the front drive cages back into the chassis. Install the air baffle. Install the access panel. Install the server into the rack.
Page 35: Hot-Plug Drive
DRAFT - HP Confidential - DRAFT Hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Back up all server data on the drive.
Page 36: Access Panel
DRAFT - HP Confidential - DRAFT Rear/front LFF drive removal To replace the component, reverse the removal procedure. Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 37: Air Baffle
Remove the access panel ("Access panel" on page 36). If an HP Smart Storage Battery is installed on the air baffle, disconnect the battery cable. Remove the air baffle. To replace the component, reverse the removal procedure. Four-bay LFF hot-plug rear drive backplane...
Page 38 DRAFT - HP Confidential - DRAFT WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 39 DRAFT - HP Confidential - DRAFT Disconnecting the cables from the four-bay LFF hot-plug rear drive cage connected to the system board Remove the rear drive cage: Loosen the captive screws to detach the rear drive cage from system board.
Page 40: Two-Bay Sff Hot-Plug Rear Drive Backplane
DRAFT - HP Confidential - DRAFT Remove the drive backplane. To replace the component, reverse the removal procedure. Two-bay SFF hot-plug rear drive backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 41 DRAFT - HP Confidential - DRAFT Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the front drive cage 2 backplane Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the system...
Page 42: Lff Hot-Plug Front Drive Backplane
DRAFT - HP Confidential - DRAFT Grasp and lift the rear drive cage out of the chassis. Remove the drive backplane. To replace the component, reverse the removal procedure. LFF hot-plug front drive backplane Removing drive backplane from LFF front drive cage 1...
Page 43 DRAFT - HP Confidential - DRAFT To remove the component: Power down the server (on page 17). Remove the server from the rack (on page 27). Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis.
Page 44: Removing Drive Backplane From Lff Front Drive Cage 2
DRAFT - HP Confidential - DRAFT Disconnect all cables connected to the drive cage backplane. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing drive backplane from LFF front drive cage 2 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 45 DRAFT - HP Confidential - DRAFT Remove the server from the rack (on page 27). Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis. Remove the air flow blocker.
Page 46 DRAFT - HP Confidential - DRAFT Disconnect all cables connected to the drive cage backplane. Move the cable bracket away from the drive backplane. Removal and replacement procedures 46...
Page 47: Sff Hot-Plug Front Drive Backplane
DRAFT - HP Confidential - DRAFT Remove the drive backplane. To replace the component, reverse the removal procedure. SFF hot-plug front drive backplane Removing drive backplane from SFF front drive cage 1 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 48 DRAFT - HP Confidential - DRAFT Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis. Remove the drive cage top cover. Removal and replacement procedures 48...
Page 49 DRAFT - HP Confidential - DRAFT Remove the backplane cover. Disconnect all cables connected to the drive cage backplane. Removal and replacement procedures 49...
Page 50: Removing Drive Backplane From Sff Front Drive Cage 2
DRAFT - HP Confidential - DRAFT Remove the drive backplane. To replace the component, reverse the removal procedure. Removing drive backplane from SFF front drive cage 2 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 51 DRAFT - HP Confidential - DRAFT Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis. Remove the drive cage top cover. Removal and replacement procedures 51...
Page 52 DRAFT - HP Confidential - DRAFT Remove the air flow blocker. Remove the backplane cover. Removal and replacement procedures 52...
Page 53: Fbwc Module
DRAFT - HP Confidential - DRAFT Disconnect all cables connected to the drive cage backplane. Remove the drive backplane. To replace the component, reverse the removal procedure. FBWC module WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 54 DRAFT - HP Confidential - DRAFT CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. To remove the component: Power down the server (on page 17).
Page 55: M.2 Ssd Enablement Kit
To replace the component, reverse the removal procedure. M.2 SSD enablement kit For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To remove the component: Power down the server (on page 17).
Page 56 DRAFT - HP Confidential - DRAFT M.2 SSD SATA cable disconnection when the enablement board is installed on the system board slot 1 or 2 M.2 SSD SATA cable disconnection when the enablement board is installed in the PCI riser cage Remove the M.2 SSD enablement board.
Page 57 DRAFT - HP Confidential - DRAFT M.2 SSD enablement board removal from the system board M.2 SSD enablement board removal from the PCI riser cage slot Remove the PCI riser cage (on page 30). Remove the M.2 SSD enablement board.
Page 58: Fan And Fan Blank
DRAFT - HP Confidential - DRAFT Fan and fan blank Fan population guidelines To provide sufficient airflow to the system if a fan fails, the server supports redundant fans. Single processor, non-redundant configuration: Fans are required in fan bays 1–4.
Page 59: Fan Blank
DRAFT - HP Confidential - DRAFT Fan blank WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 60: Fan Cage Cover
DRAFT - HP Confidential - DRAFT To remove the component: Power down the server (on page 17). Remove the server from the rack (on page 27). Remove the access panel ("Access panel" on page 36). CAUTION: The fan does not have a fan guard. Special attention is needed when removing or installing the fan to prevent finger injury.
Page 61: Dimm
DRAFT - HP Confidential - DRAFT Remove the fan cage cover. To replace the component, reverse the removal procedure. DIMM WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 62: Processor
DRAFT - HP Confidential - DRAFT Remove the DIMM. To replace the component, reverse the removal procedure. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 63 DRAFT - HP Confidential - DRAFT Remove the access panel ("Access panel" on page 36). Remove the air baffle ("Air baffle" on page 37). Remove the heatsink ("Heatsink" on page 66). Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.
Page 64 DRAFT - HP Confidential - DRAFT To replace the component: Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
Page 65 DRAFT - HP Confidential - DRAFT Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing.
Page 66: Heatsink
DRAFT - HP Confidential - DRAFT Finish the installation by completely tightening the screws in the same sequence. Install the air baffle. Install the access panel. Install the server into the rack. Power up the server. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 67 DRAFT - HP Confidential - DRAFT Remove the heatsink from the processor backplate. To replace the component: Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the heatsink.
Page 68: Expansion Board
DRAFT - HP Confidential - DRAFT Finish the installation by completely tightening the screws in the same sequence. Install the air baffle. Install the access panel. Install the server into the rack. Power up the server. Expansion board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 69 DRAFT - HP Confidential - DRAFT Expansion board removal from an onboard expansion slot ("FBWC module" on page 53) Expansion board removal from the two-slot PCI riser cage FlexibleLOM adapter removal Removal and replacement procedures 69...
Page 70: Onboard Pci Expansion Slot Air Blocker
DRAFT - HP Confidential - DRAFT If you are removing a storage controller board with a cache module installed, remove the cache module ("FBWC module" on page 53). To replace the component, reverse the removal procedure. Onboard PCI expansion slot air blocker...
Page 71: Chassis Rear Bracket
DRAFT - HP Confidential - DRAFT To remove the component: Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the server from the rack (on page 27).
Page 72: Chassis Retention Bracket
DRAFT - HP Confidential - DRAFT Remove the rear option blank. To replace the component, reverse the removal procedure. Chassis retention bracket CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge.
Page 73: Air-Flow Blocker
DRAFT - HP Confidential - DRAFT Remove the chassis retention brackets from the non-shelf portion of the rack rail. To replace the component, reverse the removal procedure. Air-flow blocker WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 74 DRAFT - HP Confidential - DRAFT LFF configuration: SFF configuration Remove the air flow blocker. Removal and replacement procedures 74...
Page 75: Cable Management Holder
DRAFT - HP Confidential - DRAFT LFF configuration SFF configuration To replace the component, reverse the removal procedure. Cable management holder WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 76 DRAFT - HP Confidential - DRAFT Remove the server from the rack (on page 27). Remove the access panel ("Access panel" on page 36). Remove the air baffle ("Air baffle" on page 37). Open the cable management holder (on page 32).
Page 77: Cable Kit For 12-Bay Lff Front Drive Cages
DRAFT - HP Confidential - DRAFT Disconnect the front drive cage 1 and cage 2 power cables from the system board. Remove the cable management holder. To replace the component, reverse the removal procedure. Cable kit for 12-bay LFF Front drive cages...
Page 78 DRAFT - HP Confidential - DRAFT Remove the server from the rack (on page 27). Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis. Remove the access panel ("Access...
Page 79 DRAFT - HP Confidential - DRAFT Release the flex track 1 and 2 thumbscrews. To remove all the cables connected to the front drive cage 1 backplane: Remove the backplane cover. Removal and replacement procedures 79...
Page 80 DRAFT - HP Confidential - DRAFT Disconnect all cables connected to the drive cage backplane. Release one screw of front drive cage 1 cable rigid. Release the rail kit screws on both side of the chassis. Removal and replacement procedures 80...
Page 81 DRAFT - HP Confidential - DRAFT Removal and replacement procedures 81...
Page 82 DRAFT - HP Confidential - DRAFT Move the front drive cage 2 towards front drive cage 1. Remove front drive cage 1 cable rigid. To remove all the cables connected to front drive cage 2 backplane: Removal and replacement procedures 82...
Page 83 DRAFT - HP Confidential - DRAFT Remove the air flow blocker. Disconnect all cables connected to the drive cage backplane. Removal and replacement procedures 83...
Page 84: Cable Kit For 24-Bay Sff Front Drive Cages
DRAFT - HP Confidential - DRAFT Release one screw of cage 2 flex track and detach the flex track 2. Remove the flex track 2. To replace the component, reverse the removal procedure. Cable kit for 24-bay SFF Front drive cages...
Page 85 DRAFT - HP Confidential - DRAFT Remove the server from the rack (on page 27). Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis. Remove the access panel ("Access...
Page 86 DRAFT - HP Confidential - DRAFT Release the flex track 1 and 2 thumbscrews. To remove all the cables connected to the front drive cage 1 backplane: Remove the drive cage top cover. Removal and replacement procedures 86...
Page 87 DRAFT - HP Confidential - DRAFT Remove the backplane cover. Disconnect all cables connected to the drive cage backplane. Removal and replacement procedures 87...
Page 88 DRAFT - HP Confidential - DRAFT Release one screw of front drive cage 1 cable rigid. Move the front drive cage 2 towards front drive cage 1. Removal and replacement procedures 88...
Page 89 DRAFT - HP Confidential - DRAFT Remove front drive cage 1 cable rigid. To remove all the cables connected to front drive cage 2 backplane: Remove the drive cage top cover. Removal and replacement procedures 89...
Page 90 DRAFT - HP Confidential - DRAFT Remove the air flow blocker. Remove the backplane cover. Removal and replacement procedures 90...
Page 91 DRAFT - HP Confidential - DRAFT Disconnect all cables connected to the drive cage backplane. Release one screw of cage 2 flex track and detach the flex track 2. Removal and replacement procedures 91...
Page 92: Two-Slot Pci Riser Board
DRAFT - HP Confidential - DRAFT Remove the flex track 2. To replace the component, reverse the removal procedure. Two-slot PCI riser board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 93: Hp Flexible Smart Array P840Ar Controller
DRAFT - HP Confidential - DRAFT Remove the PCIe riser board. To replace the component, reverse the removal procedure. HP Flexible Smart Array P840ar Controller WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 94 DRAFT - HP Confidential - DRAFT — Disconnecting the cables from the four-bay LFF hot-plug rear drive cage connected to the front drive cage 2 backplane — Disconnecting the cables from the four-bay LFF hot-plug rear drive cage connected to the system...
Page 95 DRAFT - HP Confidential - DRAFT — Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the front drive cage 2 backplane — Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the system...
Page 96 DRAFT - HP Confidential - DRAFT — Four-bay LFF hot-plug rear drive cage removal ("Hot-plug drive" on page 35, "Remove a drive from the rear drive cage" on page 26) — Two-bay SFF hot-plug rear drive cage removal ("Hot-plug drive" on page 35, "Remove a drive...
Page 97 DRAFT - HP Confidential - DRAFT Disconnect all cables connected to the array controller board. Remove the array controller board. To replace the component, reverse the removal procedure. Removal and replacement procedures 97...
Page 98: System Battery
DRAFT - HP Confidential - DRAFT System battery If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
Page 99: Front I/O Board
DRAFT - HP Confidential - DRAFT Front I/O board CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. To remove the component: Power down the server (on page 17).
Page 100: System Board
DRAFT - HP Confidential - DRAFT Disconnect the front I/O module cable. Remove the front I/O board. To replace the component, reverse the removal procedure. System board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 101 DRAFT - HP Confidential - DRAFT CAUTION: To avoid ESD damage, when removing electrostatic-sensitive components from the failed system board, place the components on a static-dissipating work surface or inside separate antistatic bags. To remove the system board: Power down the server (on page 17).
Page 102 DRAFT - HP Confidential - DRAFT — Disconnecting the cables from the four-bay LFF hot-plug rear drive cage connected to the system board — Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the front drive cage 2 backplane...
Page 103 DRAFT - HP Confidential - DRAFT — Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the system board Remove the rear drive cage: — Four-bay LFF hot-plug rear drive cage removal Removal and replacement procedures 103...
Page 104 DRAFT - HP Confidential - DRAFT — Two-bay SFF hot-plug rear drive cage removal If installed, remove the PCI riser cage (on page 30). Remove all expansion boards from the onboard PCIe expansion slots ("HP Flexible Smart Array P840ar Controller" on page 93).
Page 105 DRAFT - HP Confidential - DRAFT Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts.
Page 106 DRAFT - HP Confidential - DRAFT Remove the failed system board. To replace the system board: Install the system board. Removal and replacement procedures 106...
Page 107 DRAFT - HP Confidential - DRAFT Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Removal and replacement procedures 107...
Page 108 DRAFT - HP Confidential - DRAFT Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
Page 109 DRAFT - HP Confidential - DRAFT Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Install the processor socket cover on the failed system board.
Page 110 DRAFT - HP Confidential - DRAFT Finish the installation by completely tightening the screws in the same sequence. Install all components removed from the failed system board. Connect all cables disconnected from the failed system board. If removed, install the dedicated iLO management module.
Page 111: Dedicated Ilo Management Module
DRAFT - HP Confidential - DRAFT Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis. Enter the product ID and press the Enter key. Press the F10 key to confirm exiting System Utilities. The server automatically reboots.
Page 112 DRAFT - HP Confidential - DRAFT — Disconnecting the cables from the four-bay LFF hot-plug rear drive cage connected to the system board — Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the front drive cage 2 backplane...
Page 113 DRAFT - HP Confidential - DRAFT — Disconnecting the cables from the two-bay SFF hot-plug rear drive cage connected to the system board Remove the rear drive cage: — Four-bay LFF hot-plug rear drive cage removal ("Hot-plug drive" on page 35, "Remove a drive...
Page 114: Enabling The Dedicated Ilo Management Module
4 Configuration Utility accessible within the HP UEFI System Utilities. For more information on the HP UEFI System Utilities, see the UEFI documentation on the HP website (http://www.hp.com/go/ProLiantUEFI/docs). Removal and replacement procedures 114...
Page 115: Power Pass-Through Module
DRAFT - HP Confidential - DRAFT IMPORTANT: If the iLO configuration settings are reset to the default values, remote access to the machine will be lost. Access the physical machine and repeat the procedure described in this section to re-enable the dedicated iLO management connector.
Page 116: Ac Power Supply
DRAFT - HP Confidential - DRAFT Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis. Remove the power pass-through module. To replace the component, reverse the removal procedure.
Page 117: Hp Trusted Platform Module
DRAFT - HP Confidential - DRAFT Release the power cords from the strain relief straps. Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the power supply. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.
Page 118 If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact an HP authorized service provider for a replacement system board and TPM board.
Page 119: Troubleshooting
Japanese (http://www.hp.com/support/Gen9_TSG_ja) Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: English (http://www.hp.com/support/Gen9_EMG_en)
Page 120: Diagnostic Tools
QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.
Page 121: Active Health System
HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).
Page 122: Integrated Management Log
From within HP Insight Diagnostics (on page 124) HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options...
Page 123: Embedded Diagnostics Option
Embedded Diagnostics option The system BIOS in all HP ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM. The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware, including processors, memory, drives, and other server components.
Page 124: Hp Insight Diagnostics
USB support HP servers support both USB 2.0 ports and USB 3.0 ports. Both types of ports support installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but may run at lower speeds in specific situations: USB 3.0 capable devices operate at USB 2.0 speeds when installed in a USB 2.0 port.
Page 125: External Usb Functionality
Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.
Page 126: Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.
Page 127: Component Identification
DRAFT - HP Confidential - DRAFT Component identification Front panel components LFF chassis Item Description LFF hot-plug drives USB 2.0 connector SFF chassis Item Description SFF hot-plug drives USB 2.0 connector Component identification 127...
Page 128: Front Panel Leds And Buttons
DRAFT - HP Confidential - DRAFT Front panel LEDs and buttons Front panel LEDs and buttons in the LFF chassis Front panel LEDs and buttons in the SFF chassis Item Description Status Health LED Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting...
Page 129: Power Fault Leds
DRAFT - HP Confidential - DRAFT Item Description Status UID button/LED Solid blue = Activated Flashing blue: 1 Hz/cycle per sec = Remote management or firmware upgrade in progress 4 Hz/cycle per sec = iLO manual reboot sequence initiated 8 Hz/cycle per sec = iLO manual reboot sequence in progress Off = Deactivated When all four LEDs described in this table flash simultaneously, a power fault has occurred.
Page 130: Rear Panel Components
DRAFT - HP Confidential - DRAFT Rear panel components Rear panel components with four-bay LFF hot-plug rear drive cage option Item Description PCIe3 x16 (16, 8, 4, 1) slot 7 for low-profile, standup expansion board PCIe3 x8 (8, 4, 1) slot 6 for low-profile, standup expansion board...
Page 131: Rear Panel Leds
DRAFT - HP Confidential - DRAFT Item Description PCIe3 x16 (16, 8, 4, 1) slot 5 for low-profile, standup expansion board PCIe3 x8 (8, 4, 1) riser slot 3 for full-height, half-length expansion board PCIe3 x8 (8, 4, 1) riser slot 4, full-height, half-length expansion...
Page 132: System Board Components
Power supply failed Power supply is in standby mode Power supply error System board components The components shown is this section are associated with the HP ProLiant XL420 Gen9 Server system board. Item Description FlexibleLOM slot PCIe3 x8 (8,4,1) slot 1 for low-profile, standup expansion...
Page 133 DRAFT - HP Confidential - DRAFT Item Description PCIe3 x16 (16,8,4,1) slot 2 for low-profile, standup expansion board or riser cage options microSD slot TPM connector HP Flexible Smart Array Controller slot Dedicated iLO management module connector PCIe3 x16 (16, 8, 4, 1) slot 5 for low-profile, standup expansion...
Page 134: Dimm Slot Locations
DRAFT - HP Confidential - DRAFT DIMM slot locations DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use the letter assignments for population guidelines. The arrow points to the front of the server.
Page 135: Nmi Functionality
DRAFT - HP Confidential - DRAFT IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.
Page 136: Drive Leds
LFF and SFF drives have different sets of LEDs to reflect the drive status. SFF drive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server blades.
Page 137: Lff Drive Led Definitions
DRAFT - HP Confidential - DRAFT Item Status Definition Flashing green The drive is rebuilding or performing a RAID migration, strip size migration, capacity expansion, or logical drive extension, or is erasing. Flashing The drive is a member of one or more logical drives and predicts amber/green the drive will fail.
Page 138: Fan Locations
DRAFT - HP Confidential - DRAFT Definition Online/Activity Fault/UID LED LED (green) (amber/blue) Do not remove the drive. Removing the drive might terminate the Flashing (1 Hz) current operation and cause data loss. The drive is rebuilding, erasing, or is part of an array that is undergoing capacity expansion or stripe migration.
Page 139: Cabling
Storage cabling 24-bay LFF hot-plug SAS/SATA front drive cabling Cabling for drive cage 1 and 2 LFF drives connected to the HP Flexible Smart Array P840ar Controller. Item Description Mini-SAS Y-cable to front drive cage 2...
Page 140: 48-Bay Sff Hot-Plug Sas/Sata Front Drive Cabling
Power cable to front drive cage 1 Mini-SAS Y-cable to front drive cage 1 48-bay SFF hot-plug SAS/SATA front drive cabling Cabling for drive cage 1 and 2 SFF drives connected to the HP Flexible Smart Array P840ar Controller. Item Description...
Page 141: Four-Bay Lff Hot-Plug Rear Drive Cage Cabling
DRAFT - HP Confidential - DRAFT Cabling for drive cage 1 SFF drives connected to the HP Flexible Smart Array P840ar Controller, and drive cage 2 SFF drives connected to a HP Smart Array P440 Controller. Item Description Mini-SAS Y-cable to front drive cage 2...
Page 142: Two-Bay Sff Hot-Plug Rear Drive Cage Cabling
DRAFT - HP Confidential - DRAFT Cabling for rear SFF drives connected to the onboard Mini-SAS connector. Item Description Mini-SAS cable to rear drive cage Power cable to rear drive cage Two-bay SFF hot-plug rear drive cage cabling Cabling for rear SFF drives connected to the front drive cage 2 backplane...
Page 143: M.2 Ssd Cabling
DRAFT - HP Confidential - DRAFT Cabling for rear SFF drives connected to the onboard Mini-SAS connector. Item Description Power cable to rear drive cage and 2 -slot PCI riser board Multi connector drive signal cable to rear drive cage M.2 SSD cabling...
Page 144: Fbwc Module Backup Power Cabling
FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when an HP Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.
Page 145 FBWC module backup power cabling from a standup, HP Smart Array P44x Controller installed in the onboard PCIe3 x8 slot 1 FBWC module backup power cabling from an HP Smart Array P841 Controller installed in the PCI riser cage Cabling 145...
Page 146: Hp Smart Storage Battery Cabling
DRAFT - HP Confidential - DRAFT HP Smart Storage Battery cabling Fan cabling Item Description Fan power cable Fan signal cable Cabling 146...
Page 147: Ambient Temperature Sensor Cabling
DRAFT - HP Confidential - DRAFT Ambient temperature sensor cabling This cable is present in SFF drive configurations only; the ambient temperature sensor function in LFF drive configurations is integrated in the front LFF drive backplane 1. Front panel cabling...
Page 148: Specifications
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/servers/ASHRAE).
Page 149: Power Supply Specifications
HP 800 W Flex Slot -48 V DC Hot-plug Power Supply (PN 720480-B21) HP 800 W Flex Slot Universal Hot-plug Power Supply (PN 720484-B21) These are HP Flexible Slot Power Supply products for HP ProLiant servers. For more information about the power supply features, specifications, and compatibility, see the HP website (http://www.hp.com/go/proliant/powersupply).
Page 150: Acronyms And Abbreviations
DRAFT - HP Confidential - DRAFT Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery backplane column address strobe Canadian Standards Association...
Page 151 DRAFT - HP Confidential - DRAFT file allocation table FBWC flash-backed write cache host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log...
Page 152 DRAFT - HP Confidential - DRAFT nonmaskable interrupt NVDIMM non-volatile dual in-line memory module NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test power supply unit RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module...
Page 153 DRAFT - HP Confidential - DRAFT SATA serial ATA Secure Digital Systems Insight Manager HP Service Pack for ProLiant solid-state drive standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification universal serial bus...
Page 154: Documentation Feedback
DRAFT - HP Confidential - DRAFT Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Page 155: Index
HP Smart Storage Battery cabling 146 documentation feedback 154 HP SmartDrive LED definitions 136 drive blank 34 HP SSA (HP Smart Storage Administrator) 125 drive cabling 139 HP Systems Insight Manager (SIM) 122, 124 drive LEDs 136 HP Trusted Platform Module option 117...
Page 156 DRAFT - HP Confidential - DRAFT Integrated Management Log (IML) 122 QuickSpecs 120 Intelligent Provisioning 122, 124 internal USB connector 124, 132 rack warnings 16 RAID configuration 125 LED, health 129 rear panel components 130 LED, system power 128 rear panel LEDs 131...
Page 157 DRAFT - HP Confidential - DRAFT video connector 130 warnings 16 weight 148 Index 157...

HP Apollo 4200 Gen9 Maintenance And Service Manual

Illustrated Parts Catalog

Removal and Replacement Procedures

Troubleshooting

Diagnostic Tools

Component Identification

Cabling

Specifications

Acronyms and Abbreviations

Documentation Feedback

Index

Quick Links

Related Manuals for HP Apollo 4200 Gen9

Summary of Contents for HP Apollo 4200 Gen9

Table of Contents