Related Manuals for HP ZCentral 4R
Summary of Contents for HP ZCentral 4R
- Page 1 User Guide SUMMARY This guide provides information about components, computer setup, backing up, and more.
- Page 2 Microsoft and Windows are either registered bound by the terms of the HP End User License Not all features are available in all editions or trademarks or trademarks of Microsoft Agreement (EULA).
- Page 3 Warning notices Harmful radio interference might occur if this system is used in a residential environment. WARNING! This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules and EN 55032. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
- Page 4 Warning notices...
- Page 5 About this guide This guide provides basic information for using and upgrading this product. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
- Page 6 About this guide...
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Page 7: Table Of Contents
Backing up information and creating recovery media ..................12 Using Windows tools for backing up ....................12 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..12 Restoring and recovering your system ....................... 12 Creating a system restore ......................... - Page 8 8 Using HP PC Hardware Diagnostics ........................ 24 Using HP PC Hardware Diagnostics Windows (select products only) ..............24 Using an HP PC Hardware Diagnostics Windows hardware failure ID code ........24 Accessing HP PC Hardware Diagnostics Windows ................24 Accessing HP PC Hardware Diagnostics Windows from the Start menu ......
- Page 9 Installing HP PC Hardware Diagnostics Windows ................26 Using HP PC Hardware Diagnostics UEFI ......................26 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code ..........26 Starting HP PC Hardware Diagnostics UEFI ..................26 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........27 Downloading the latest HP PC Hardware Diagnostics UEFI version ......
- Page 10 HP links .............................. 37 Contacting support .............................. 37 Index ................................38...
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Page 11: Locating Hp Resources
Locating HP resources Read this chapter to learn about where to find additional HP resources. Product information To locate resources that provide product details, how-to information, and more, use this table. Table 1-1 Where to find product information Topic Location Technical specifications To find the QuickSpecs for your product, go to http://www.hp.com/go/quickspecs, and... -
Page 12: Product Documentation
You can find your HP Limited Warranty located with the user guides on your product. The warranty might be on a CD or DVD provided in the box. In some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/... -
Page 13: Product Updates
Topic Location Audible beep and light code definitions See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. POST error codes See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. -
Page 14: Computer Features
This chapter provides you with an overview of your computer's features. What's new Your computer includes new features that are not available on other HP products. Carefully review this guide to be sure that you are aware of these features. - Page 15 Power supply light in (microphone) combo jack Hard drive pull handle USB SuperSpeed NOTE: You cannot Plus port with HP (12) remove or replace Sleep and Charge hard drives while the computer is on. USB SuperSpeed Hard drive pull (13)
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Page 16: Rear
(11) in (microphone) remove or replace combo jack hard drives while the computer is on. USB SuperSpeed Hard drive pull Plus port with HP (12) handle eject button Sleep and Charge USB SuperSpeed (13) System locator light ports (3) Memory card reader... -
Page 17: Serial Number Location
Read this section to learn where to find the technical specifications about your computer. To find the QuickSpecs for your product, go to http://www.hp.com/go/quickspecs, and then click the link. Click Search all QuickSpecs, type your model name in the search box, and then click Go. -
Page 18: Setting Up The Rack Rail (Select Products Only) And Computer
Setting up the rack rail (select products only) and computer This chapter describes how to set up your computer. Ensuring proper ventilation Proper ventilation for the system is important for computer operation. Follow these guidelines. Operate the computer on a sturdy, level surface. ●... - Page 19 WARNING! To reduce the risk of electric shock: Plug the power cord into an AC outlet that is easily accessible at all times. ● The power cord has a three-pin attachment plug. Plug the cord into a grounded (earthed) three-pin ●...
- Page 20 Install the glides onto the computer by inserting the tabs into the side of the computer and then sliding the glide forward (1). Then attach the rear of the glides with screws (2). Slide the computer into the rack, being sure to place the glides into the rails. Secure the computer in the rack by turning the rack pull screws clockwise until tight.
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Page 21: Installing Optional Components
Manuals. Security Some HP computers have a lock on the side access panel. The key for this lock is shipped attached to the back panel of the computer chassis. Additional security features reduce the risk of theft and alert you when there has been a chassis intrusion. For information about additional hardware and software security features available for your system, see Maintenance and Service Guide for your computer at http://www.hp.com/support. -
Page 22: Backing Up, Restoring, And Recovering
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that ▲... -
Page 23: Creating A System Restore
You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. -
Page 24: Using Hp Sure Recover (Select Products Only)
Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery software. -
Page 25: Setting Up Linux
Setting up Red Hat Enterprise Linux (RHEL) Various versions of RHEL are certified and supported by Red Hat on HP computers. For details of RHEL support for a particular platform, see the Linux Hardware Matrix for HP Workstations at http://www.hp.com/support/linux_hardware_matrix. -
Page 26: Open Source Graphics Drivers
Use of Linux installations not supplemented with vendor-proprietary graphics drivers. ● In cases of unusable display screens, HP recommends that the nomodeset option be added to the kernel boot parameters to suppress mode-setting driver behavior and prioritize the use of alternate compatible display drivers. -
Page 27: Updating The Computer
Updating the computer HP is constantly working to improve your total computer experience. To ensure that the computer uses the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis. After successfully starting the computer for the first time, follow these guidelines to be sure that the computer is up to date: Be sure that you have the latest system BIOS version loaded. -
Page 28: Upgrading Device Drivers
HP computer. If you did not purchase your device from HP, HP recommends that you go to the HP website first to see if your device and its drivers have been tested for HP computer compatibility. If no driver is available, go to the device manufacturer's website to download the latest drivers. -
Page 29: Maintenance, Diagnostics, And Minor Troubleshooting
For more information For more troubleshooting information, read this section. You can find more troubleshooting information in the comprehensive Maintenance and Service Guide (English only) available at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. Visual inspection If you encounter a problem with the computer, monitor, or software, the following general suggestions might help you isolate and focus on the problem before taking further action. -
Page 30: During Operation
For more detailed information, see the troubleshooting chapter in the Maintenance and Service Guide at ● http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. Customer Self Repair Under the Customer Self Repair program, you can order a replacement part and install the part without on- site HP technical assistance. -
Page 31: Blink Or Beep Codes: Interpreting Post Diagnostic Lights And Audible Codes
NOTE: Some components are not eligible for Customer Self Repair and must be returned to HP for service. Call support for further instructions before attempting to remove or repair these components. Blink or beep codes: interpreting POST diagnostic lights and audible codes If the power button light or the power supply light on the computer is blinking or if you hear beeps, see the Maintenance and Service Guide (English only) for interpretation and recommended action. -
Page 32: Customer Support For Computers
(for example: PS988AV). If the computer has a product number, it is usually located next to the 10- or 12-digit serial number of the computer. For a support phone number, go to http://www.hp.com/support, select Contact Support, and then follow the on-screen instructions. -
Page 33: Locating Warranty Information
IMPORTANT: You must be connected to the internet to access the latest version of the warranty. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty. NOTE: For sales information and warranty upgrades (HP Care Packs), call your local authorized service provider or dealer. -
Page 34: Using Hp Pc Hardware Diagnostics
If instructions for calling support are displayed. Follow those instructions. ● Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access it from the Start menu or HP Support Assistant. Accessing HP PC Hardware Diagnostics Windows from the Start menu After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it. -
Page 35: Downloading Hp Pc Hardware Diagnostics Windows
To download HP PC Hardware Diagnostics Windows from HP, follow these steps. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. Select Download HP Diagnostics Windows, and then select a location on your computer or a USB flash drive. -
Page 36: Installing Hp Pc Hardware Diagnostics Windows
HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. -
Page 37: Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Flash Drive
Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. -
Page 38: Downloading Remote Hp Pc Hardware Diagnostics Uefi
Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive. -
Page 39: Computer Operating Guidelines, Routine Care, And Shipping Preparation
Follow these guidelines to ensure the best performance and useful life of your computer. Operating guidelines and routine care HP has developed guidelines to help you properly set up and care for the computer and monitor. Keep the computer away from excessive moisture, direct sunlight, and extreme heat and cold. -
Page 40: Cleaning Your Computer With A Disinfectant
Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish. -
Page 41: Shipping Preparation
Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish. -
Page 42: 10 Electrostatic Discharge
10 Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. -
Page 43: 11 Accessibility
HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world. -
Page 44: International Association Of Accessibility Professionals (Iaap)
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. -
Page 45: Standards And Legislation
If you need additional support with the accessibility features on your HP product, see Contacting support on page Additional links to external partners and suppliers that may provide additional assistance: Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ●... -
Page 46: Legislation And Regulations
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP. -
Page 47: Other Disability Resources
HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility ●... - Page 48 HP Assistive Policy 33 product information 1 finding 34 HP driver disc proper ventilation, ensuring 8 purpose 33 Ubuntu setup 16 HP PC Hardware Diagnostics UEFI downloading 27 recovery 12 backup, creating 12 starting 26 discs 13 backups 12 using 26...
- Page 49 HP driver disc 16 setup 15 updates 3 updating the computer 17 upgrading device drivers 18 URLs contact information for HP US HP Customer Self Repair 20 Linux Hardware Matrix for HP computers 15 Red Hat Certification 15 SUSE certification bulletin search...