Fujitsu Fi-5110EOX2 - ScanSnap! - Document Scanner Operator's Manual page 147

Symptom
The scanner is not
recognized even if
ScanSnap Manager is
installed.
The file size of a
scanned black & white
image is the same as
for a color document.
The rear side of the
document appears in
the scanned image
when scanning a two-
sided document (noise
of the back side
image).
Scanned images are
not displayed on the
screen (when"Allow
automatic blank page
removal" is enabled).
Scanned images are
skewed (when "Allow
automatic image
deskew" is enabled).
The orientation of
scanned images is not
displayed correctly
(when "Allow auto-
matic image rotation" is
enabled).
Check This Item
Did you connect the scan-
ner to your PC before
installing ScanSnap Man-
ager?
Is the scanner registered as
"Other device" in the
"Device Manager"?
Is the B&W document
scanned in the color mode?
Is the "Setting for text only
document." check box
cleared at [Option...] on the
[Scanning] tab in the "Scan
and Save Settings" win-
dow?
When "Allow automatic
blank page removal" is
enabled, almost blank doc-
uments with only a few
characters may be acci-
dentally recognized as
blank pages and removed
from scanned image data.
Are the documents fed into
the ADF with a skew of
more than +-5 degrees?
Depending on the contents
of document, the automatic
image deskew may not work
properly.
Depending on the contents
of document, the automatic
image rotation may not work
properly.
ScanSnap fi-5110EOX2 Operator's Guide
5.2 Troubleshooting Checklist
Remedy
On the [Start] menu, select [Control panel] -
[System] - [Hardware] - Device Manager].
Delete the device name such as USB device
(differs with the OS) under "Other Device"
selection in the [Device Manager] and restart
your PC.
Select "B&W" at [Color mode:] on the [Scan-
ning] tab in the "Scan and Save Settings" win-
dow.
Select the "Setting for text only document."
check box. (Available only in color mode)
which makes characters, lines and contrasts
appear sharp and clear, and the noise of the
back side image is eliminated. Please note
that you can use this mode also for documents
including photos and illustrations. However
the contrasts and colors might be affected.
Right click "ScanSnap Manager" icon on the
task bar, select [Setting...] - [Scanning] tab
and click the [Option...] button. Then clear the
"Allow automatic blank page removal" check
box.
The "Allow automatic image deskew" function
can correct skewed images up to +-5 degrees.
Load the document onto the scanner so that
the document skew does not exceed this limit.
If it does not improve even after you have tried
this method, clear the check box for "Allow
automatic image deskew" on [Option] of the
[Scanning] tab of [Scan and Save Settings].
Refer to " Allow automatic image deskew."
(page 56)
Refer to " Allow automatic image rotation."
(page 57)
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