Fujitsu Fi-5110EOX2 - ScanSnap! - Document Scanner Operator's Manual page 145

Symptom
Scanning does not
start.
Vertical lines appear in
the scanned image.
The scanned image
shifts or is distorted.
The image scanned is
too light or too dark.
Check This Item
Is the USB cable connected
correctly?
Does the LED light blink
repeatedly?
Is ScanSnap Manager
started?
(If ScanSnap Manager is
started up successfully, the
"ScanSnap Manager" icon
appears on the task
S S
bar.)
Is ScanSnap Manager run-
ning normally?
(If ScanSnap Manager is
not running normally, the
"ScanSnap Manager" icon
in the task bar is displayed
as .)
S S
Is the "Scan and Save Set-
tings" window still dis-
played?
Is the inside of the ADF
dirty?
Is the document loaded
correctly?
Is the "Brightness (Black
and White scanning only)"
setting on [Option...] of the
[Scanning] tab set to
extremely Light or Dark?
ScanSnap fi-5110EOX2 Operator's Guide
5.2 Troubleshooting Checklist
Remedy
Connect the USB cable correctly. (When a
hub is used, check the hub's power supply.)
Disconnect and then re-connect the AC cable
and AC adapter.
(*Please wait at least 5 seconds before recon-
necting the AC or USB cable)
If the "ScanSnap Manager" icon is not dis-
played, select from the [Start] menu [Pro-
grams] - [SnanSnap Manager] - [ScanSnap
Manager] to start up ScanSnap Manager.
Please perform the following:
1. Perform "Scan for hardware changes" or
"Refresh" from Device Manager.(*1)
If the situation does not improve, perform
step 2.
2. Disconnect and re.connect the AC cable
and AC adapter (Please wait at least 5 sec-
onds before turning on the power again).
If this does not change the state, perform
step 3.
3. If a USB hub is being used, directly con-
nect ScanSnap to your PC. If this does not
change the state, perform step 4.
4. If your PC has multiple USB ports, connect
ScanSnap with other port(s). If this does
not change the state, perform step 5.
5. Restart your PC.
If none of the above operations resolve the
problem, uninstall and re-install ScanSnap
Manager following the procedure given at (*2).
Close the "Scan and Save Settings" window,
and scan the document.
Clean the inside of the ADF following the
instructions in "6 Daily Care" (page 133).
Load the document correctly.
Adjust "Brightness" at [Scanning] - [Option...]
in the "Scan and Save Settings" window.
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