Viewing And Saving Diagnostic Information; Setting Up Automatic Trace Dump Transfers - HP A7533A - Brocade 4Gb SAN Switch Base Administrator's Manual

To remove a syslogd host from the list:
Connect to the switch and log in as admin.
1.
2. Enter the syslogDipRemove command:
switch:admin> syslogdipremove 10.1.2.1
3. Verify the IP address was deleted using the syslogDipShow command.

Viewing and saving diagnostic information

Enter the supportShow command to dump important diagnostic and status information to the session
screen, where you can review it or capture its data.
To save a set of files that customer support technicians can use to further diagnose the switch condition,
enter the supportSave command. The command prompts for an FTP server, packages the following files,
and sends them to the specified server:
• The output of the supportShow command
• The contents of any trace dump files on the switch
• System message logs (for Directors, supportSave saves the system message logs from both of the CP
blades)
See "Setting up automatic trace dump

Setting up automatic trace dump transfers

You can set up a switch so that diagnostic information is transferred automatically to a remote server. If a
problem occurs, you can then provide your customer support representative with the most detailed
information possible. To ensure the best service, you should set up for automatic transfer as part of
standard switch configuration, before a problem occurs.
Setting up for automatic transfer of diagnostic files involves the following tasks:
• Specifying a remote server to store the files.
• Enabling the automatic transfer of trace dumps to the server. (Trace dumps overwrite each other by
default; sending them to a server preserves information that would otherwise be lost.)
• Setting up a periodic checking of the remote server so that you are alerted if the server becomes
unavailable and you can correct the problem.
After the setup is complete, you can run the supportSave -c command to save RASLog, TRACE,
supportShow, core file, FFDC data and other diagnostic support information to the server without
specifying server details.
The following procedures describe the tasks for setting up automatic transfer. For details on the commands,
see the Fabric OS Command Reference.
To specify a remote server:
1. Verify that the FTP service is running on the remote server.
2. Connect to the switch and log in as admin.
3. Enter the following command:
switch:admin> supportftp -s
The command is interactive.
298 Working with Diagnostic Features
transfers", next.