Solving Miscellaneous Printing Problems - Epson STYLUS Pro WT7900 User Manual

Problem
Your print has incorrect or
garbled characters.
Your print has incorrect
margins.
Blank paper is printed.
The printer continues to feed
paper after you have
cancelled a job.
Roll paper cannot be cut.

Solving Miscellaneous Printing Problems

If your printouts are not what you expected, try the suggestions below:
Solution
◗ Make sure your software is installed correctly and the printer is selected.
◗ Clear any stalled print jobs.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
◗ Check the page size or paper size settings in your application. Make sure
they are within the printer's printable area.
◗ Paper is loaded incorrectly. Follow the instructions beginning on page 45 to
reload the paper.
◗ Make sure PAPER SIZE CHECK and PAPER SKEW CHECK are turned on in
the Printer Setup menu.
◗ The ROLL PAPER MARGIN setting in the Printer Setup menu is incorrect.
See page 128 for more information.
◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the paper size setting in your printer software is correct for the
paper you're using.
◗ Press the
Pause/reset button button on the printer to clear any print
job data in the printer's buffer and reset the printer.
◗ Make sure the paper source is set correctly.
◗ The paper cutter may be dull. Follow the instructions on page 94 to replace
the cutter.
◗ Make sure
appears on the LCD display. If not, press the
source button to select this setting. Also check the auto cut settings in your
printer software.
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Solving Problems
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