Solving Miscellaneous Printing Problems - Epson Stylus 3800 Printer Manual

Problem
Your print has incorrect or
garbled characters.
Your print has incorrect
margins.
Your image is inverted.
Blank paper is printed.
A ruled line on your print
appears to shift.
Color images print in black
only.
The printer continues to
feed paper after you have
cancelled a job.

Solving Miscellaneous Printing Problems

If your printouts are not what you expected, try the suggestions below:
Solution
◗ Make sure your software is installed correctly and the printer is selected in your
application.
◗ Clear any stalled print jobs from the Printer Setup Utility.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
◗ Check the page size or paper size settings in your application. Make sure they
are within the printer's printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are
correct for the paper you're using.
◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the
paper.
◗ Turn off the Flip Horizontal setting in your printer software. See page 54
(Macintosh) or page 72 (Windows) for instructions.
◗ Make sure your software is installed correctly and the printer is selected in your
application.
◗ Make sure the Paper Size setting in your printer software is correct for the
paper you're using.
◗ Make sure the Paper Source setting in your printer software is correct.
Align the print head as described on page 87.
Make sure Color is selected in your printer software.
◗ Press the
+
Cancel button to clear any print job data in the printer's buffer.
Then press and hold the + Cancel button to reset the printer.
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