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Solving Problems
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
Make sure the printer's environment falls within the required
•
temperature and humidity range (see page 121).
When storing and using Epson film, strictly follow the temperature and
•
humidity guidelines on page 45.
When printing on Epson film, be sure to use the film basket to catch
•
your prints (see page 59).
Make sure no foreign objects are inside the paper path.
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Make sure the printer isn't located in a brightly lit area. The paper
•
sensors may not operate correctly.
If you're using non-Epson media or a non-supported Epson paper type, you
may need to adjust the settings for the paper in your printer software, or
create custom paper settings using the printer's control panel; see page 73.
See the instructions included with the paper, and follow the paper
•
manufacturer's guidelines.
For roll paper, try adjusting the
•
for more information.
For heavy or thick media, follow the instructions on page 68 to load the
•
media correctly.
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the paper is not too thick or too thin. See page 65, page 122,
•
and page 123 for paper specifications.
Make sure the
•
PLATEN GAP
you're printing on. See page 69 for more information.
If you customize the paper settings, be sure to return to the standard settings
when you're done.
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setting. See page 73
PAPER SUCTION
setting is correct for the paper or media