Solving Miscellaneous Printing Problems - Epson Stylus Pro 11880 User Manual

154 | Solving Problems
Problem
Your print has incorrect
margins.
Your image is inverted.
Blank paper is printed.
A ruled line on your print
appears to shift.
The back of your print is
soiled.
The printer continues to
feed paper after you have
cancelled a job.
Roll paper cannot be cut,
or is not cut cleanly.
Color ink runs out too
quickly, even when using
the Advanced B&W mode

Solving Miscellaneous Printing Problems

If your printouts are not what you expected, try the suggestions below:
Solution
◗ Check the page size or paper size settings in your application. Make sure they
are within the printer's printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are
correct for the paper you're using.
◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the
paper.
◗ The ROLL PAPER MARGIN setting on the PRINTER SETUP menu may be
incorrect. For best results, set the margin to 3 mm.
◗ Make sure your paper is stored correctly so that it doesn't expand or contract
during use. For borderless printing, make sure you use only the recommended
paper.
◗ Turn off the Flip Horizontal or Mirror Image setting in your printer software.
See page 79 (Mac OS X) or page 107 (Windows) for instructions.
◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the Paper Size setting in your printer software is correct for the
paper you're using.
◗ Make sure the Paper Source setting in your printer software is correct.
◗ Align the print head as described on page 126.
◗ Make sure PAPER SIZE CHECK is on in the PRINTER SETUP menu.
Otherwise, the printer may print beyond the edge of the paper and soil the
inside of the printer.
◗ Press the
Pause button on the printer to clear any print job data in the
printer's buffer. Then press and hold the
Make sure the paper source is set correctly.
◗ The paper cutter blade may be dull. Follow the instructions on page 132 to
replace the blade.
◗ The paper may be too thick to cut with the built-in cutter. Cut the paper with a
matte knife. See page 43 for a list of media that cannot be used with the cutter.
◗ Make sure
appears on the LCD display. If not, press the
button to select this setting.
◗ Ink for all colors is normally consumed during head cleaning. You can save ink
by cleaning the heads for each pair of colors separately. Use the Maintenance
menu to select CLEAN EACH COLOR, then select the colors.
Pause button to reset the printer.
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Paper Source