IBM 8863 - eServer xSeries 366 Service Manual page 99

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
System-error log message
IB MR Reg 1.8V Power Good Fault
Invalid CPU configuration
Invalid Fan configuration
IP address of default gateway modified from
x.x.x.x
IP address of network interface modified from
x.x.x.x
IP subnet mask of network interface modified
from x.x.x.x
Loader Watchdog Triggered
Machine check asserted - SPINT, North Bridge
Machine check asserted - SPINT, PCI Bridge A
Machine check asserted - SPINT, PCI Bridge B
Machine check asserted - SPINT, Remote
CheckStop
Machine check asserted for Card or Link -
SPINT, Remote Node, Link 1
Machine check asserted for Card or Link -
SPINT, Remote Node, Link 2
Machine check asserted for Card or Link -
SPINT, Remote Node, Link 3
Machine check asserted for Card or Link -
SPINT, Scalability
Machine check asserted for Card or Link -
SPINT, Quad Bus A
Action
1. Reseat the microprocessor tray.
2. Reseat the memory cards.
3. (Trained service technician only) Replace the microprocessor
tray.
Make sure that the microprocessors have been installed in the
correct order (see "Removing and installing a microprocessor" on
page 124).
Replace any missing or failed fans.
Information only
Information only
Information only
1. Reconfigure the loader watchdog timer to be a higher value
(twice the normal operating-system boot time).
2. Install the Remote Supervisor Adapter II SlimLine device driver
for the operating system.
3. Disable the loader watchdog.
4. Check the integrity of the installed operating system.
5. Reinstall the operating system with the applicable device
drivers.
Information only, Just an indication of who reported the SPINT first.
Information only. Just an indication of who reported the SPINT first.
Information only. Just an indication of who reported the SPINT first.
Information only. Just an indication of who reported the SPINT first.
Information only. The machine check was reported by the node
connected to scalability port 1.
Information only. The machine check was reported by the node
connected to scalability port 2.
Information only. The machine check was reported by the node
connected to scalability port 3.
1. Reseat the scalability cables and microprocessor board.
2. Replace the scalability cables
3. Replace the scalability cartridge assembly.
4. Replace the microprocessor board.
1. Reseat microprocessor 1 and 2.
2. Replace microprocessor 1 or 2.
3. Replace the microprocessor board.
83
Chapter 2. Diagnostics

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