IBM 8863 - eServer xSeries 366 Service Manual page 87

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code
Description
166-400-000
ISMP Self Test Result failed tests: xxx
where xxx=flash, ROM, or RAM.
166-400-100
DMC Self Test Result failed tests: xxx where
xxx=flash, ROM, or RAM.
180-197-000
SCSI ASPI driver not installed.
180-361-003
Failed fan LED test.
180-xxx-000
Diagnostics LED failure.
Action
1. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BMC firmware (see "Updating the
firmware" on page 133).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BIOS code, BMC, service processor,
and diagnostics firmware (see "Updating the
firmware" on page 133).
1. Remove the RAID adapter, if one is installed, and
run the test again.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. I/O board
c. Microprocessor tray
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. SAS hard disk drive backplane
b. I/O board
c. (Trained service technician only)
Microprocessor tray
1. Reseat the following components:
a. Fan
b. I/O board
2. Replace the components listed above one at a
time, in the order listed above, restarting the
server each time.
Run the diagnostic LED test for the failing LED.
71
Chapter 2. Diagnostics

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