IBM 8863 - eServer xSeries 366 Service Manual page 98

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
System-error log message
Fan X not detected (X of 1-8)
Front Panel is not plugged in
Hard Drive X Fault
Hard drive X removal detected
Hostname set to <value> by user <USERID>
Hot plug card is not plugged in
Hurricane SMI 1.2V Power Good Fault
Hurricane Vtt MR 1.5V Power Good Fault
Hvtt IB 1.8V Power Good Fault
Hvtr IB 2.5V Power Good Fault
I/O Card Power Good Fault
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IBM xSeries 366 Type 8863: Problem Determination and Service Guide
Action
1. Make sure that nothing is blocking the fan or power supply.
2. Check the physical connection and make sure that the fan is
correctly seated.
3. Replace fan X.
1. Make sure that the operator information panel cables are
correctly connected (verify LED activity).
2. Replace the operator information panel.
1. Run diagnostics.
2. Hard disk drive
3. SAS backplane
Reseat hard disk drive X and restart the server.
Information only
1. Make sure that the PCI or PCI-X cables are correctly
connected.
2. Reseat the failing hot-plug cable or adapter.
3. Replace the failing hot-plug cable or adapter.
1. Reseat the microprocessor tray.
2. Reseat the memory cards.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the microprocessor tray.
2. Reseat the memory cards.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the microprocessor tray.
2. Reseat the memory cards.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the microprocessor tray.
2. Reseat the memory cards.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the Remote Supervisor Adapter II SlimLine, if present.
2. Reseat the I/O board.
3. Replace the I/O board.
4. (Trained service technician only) Replace the PCI-X board.