IBM 8863 - eServer xSeries 366 Service Manual page 90

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code Description
201-xxx-CBN Failed Memory Test: See "Memory module"
on page 108.
v C = memory card [1-4]
v B = physical bank [1-2]
Note: Bank 1 = DIMMs 1 and 3; Bank 2
= DIMMs 2 and 4
v N = failing DIMM [1-4]
202-xxx-0nn Failed system cache test, where nn=APIC
ID.
APIC ID (physical mode)
00, 01, 02, 03
04, 05, 06, 07
10, 11, 12, 13
14, 15, 16, 17
APIC ID (logical mode)
00, 01, 02, 03
24, 25, 26, 27
10, 11, 12, 13
34, 35, 36, 37
204-198-000 Test aborted.
204-210-000 Test failed.
74
IBM xSeries 366 Type 8863: Problem Determination and Service Guide
Microprocessor
1
2
3
4
Microprocessor
1
2
3
4
Action
1. Reseat the following components:
a. DIMM N
b. Memory card C
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
Note: N = 9 indicates both DIMMs in physical bank
B and memory card C.
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor nn
b. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor nn
b. (Trained service technician only)
Microprocessor tray
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the on-board diagnostic programs"
on page 58).
2. Update the BIOS code (see "Updating the
firmware" on page 133).
3. Look in the test log (see "Viewing the test log" on
page 59) and correct any other errors.
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the on-board diagnostic programs"
on page 58).
2. Update the BIOS code (see "Updating the
firmware" on page 133).
3. Look in the test log (see "Viewing the test log" on
page 59) and correct any other errors.