IBM 8863 - eServer xSeries 366 Service Manual page 39

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code Description
289 A DIMM has been disabled by the user or
by the system.
301 Keyboard or keyboard controller error.
303 Keyboard controller error.
1600 The baseboard management controller
failed BIST (built-in self-test).
Action
Note: Make sure you re-enable the memory in the
Configuration/Setup Utility program. See, "Memory
problems" on page 40
1. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable
the DIMM.
2. Make sure that the DIMM is installed correctly
(see "Memory module" on page 108).
3. Reseat the DIMM.
4. Replace the DIMM.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the following components:
a. Keyboard
b. I/O board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Reseat the following components:
a. I/O board
b. Keyboard
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
1. Update the BMC firmware (see "Updating the
firmware" on page 133).
2. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. PCI or PCI-X adapters
3. (Trained service technician only) Replace the
microprocessor tray.
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Chapter 2. Diagnostics