IBM 8863 - eServer xSeries 366 Service Manual page 76

Problem determination and service guide
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000
195
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code
Description
001-198-000
Test aborted.
001-250-00x
Test failed, where
v x of 0 = ECC logic on I/O board
v x of 1 = ECC logic on memory card
001-292-000
Core system: failed/CMOS checksum failed. Load the BIOS default settings using the
001-xxx-000
Failed core tests.
001-xxx-001
Failed core tests.
60
IBM xSeries 366 Type 8863: Problem Determination and Service Guide
The server passed the test. Do not replace a CRU or FRU.
The Esc key was pressed to end the test. Do not replace a CRU or FRU.
This is a warning error, but it does not indicate a hardware failure; do not
replace a CRU or FRU. Take the action indicated in the "Action" column but
do not replace a CRU or a FRU. See the description for Warning in the
section "Diagnostic text messages" on page 59 for more information.
Action
1. Check the system-error log and the BMC log for
messages indicating the cause of the error, and
take the indicated action.
2. From the diagnostic programs, run Quick Memory
Test All Banks; then, if an error is detected, take
the indicated action. Make sure you re-enable the
memory in the Configuration/Setup Utility
program. See, "Memory problems" on page 40.
3. Reinstall and, if necessary, update the BIOS code
on the server; then, rerun the test (see "Updating
the firmware" on page 133).
1. Check the system-error log and the BMC log for
messages indicating the cause of the error, and
take the indicated action.
2. From the diagnostic programs, run Quick Memory
Test All Banks; then, if an error is detected, take
the indicated action.
3. From the diagnostic programs, rerun the ECC
test; then, if an error is detected, take the
indicated action.
4. Reseat the following components:
a. Memory card
b. I/O board
5. Replace the components listed in step 4 one at a
time, in the order shown, restarting the server
each time. Make sure you re-enable the memory
in the Configuration/Setup Utility program. See,
"Memory problems" on page 40
Configuration/Setup Utility program and run the test
again (see "Configuration/Setup Utility menu choices"
on page 135).
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.

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