Clearing The Server; Users Are Unable To Connect To The Fiery - Oki ES3640eMFP Management Manual

C
C-210 Troubleshooting

Clearing the server

Clearing the server is an Administrator option that can be used as
a last resort if a job persists in the system and prevents printing
despite attempts to cancel or delete it. Clear the server if all other
troubleshooting methods have failed.
You can clear the server by using the Server > Clear Server
command in Command WorkStation or the Server > Clear Server
command in Command WorkStation LE. In Command
WorkStation, you can delete the following jobs individually: held
jobs, active jobs, printed jobs, archived jobs, FreeForm masters,
and scan jobs.

Users are unable to connect to the Fiery

If users are unable to connect to the Fiery, or are unable to find
the Fiery from their workstations, the network administrator may
need to troubleshoot their network connections, and check
settings on the servers they use for printing. If settings have
changed, it may be necessary to reconfigure the Fiery.
For example, if print servers or print queues on a Novell server
are renamed or deleted, or if accounts or permissions are
changed, the Fiery administrator may have to edit settings or
enter new settings in IPX (Novell) Setup to reflect the new
configuration.
If users cannot connect to the Fiery with Fiery Downloader from a
Windows client computer, you may need to reconfigure the
utility's connection to the server. For details, see Chapter 1 of the
User Software Installation
Mac OS users may be unable to connect to the Fiery if a network
administrator has assigned it to a different zone, or has added
zones where previously there were none.
ES3640e MFP EFI Job Management Guide - 210
Guide.