31.1.2 Connection Problems with Internet Explorer
Using Internet Explorer to Connect to the SSL VPN Server
Figure 31-2
User Requests
Remote Access
Retry
31.2 The SSL VPN Server Is in a Pending State
The SSL VPN server sometimes gets into a pending state even when all of its commands have been
successful.
To work around this problem:
1 In the Administration Console, click Devices > SSL VPNs.
2 Click the Commands link.
3 Select all the pending commands, then click Delete > Close.
4 If the device is still in a pending state, click Auditing > Troubleshooting.
5 In the Device Pending with No Commands section, select the SSL VPN server and remove the
pending state.
Enter Correct Name and Password
Access Manager 3.0 Login
Local Login
Username
admin
Password
Login
LIBERTY
ALLIANCE
If
YES
Incorrect
ActiveX
Settings:
Verify
Settings
Check
ActiveX
Logs;
Install
Missing
Software
Successful Connection
Connection Failed:
Verify 1 and 2
If
NO
1
Object Not
Found
Prompt
2
CIC
Failed
Troubleshooting SSL VPN Configuration 161