How To Report Problems With The Starter System; What To Collect Before You Report A Problem; Where To Report A Problem - Novell LINUX ENTERPRISE SERVER STARTER SYSTEM Installation Manual

How to Report Problems With the Starter System

If the problem you are experiencing is not covered in the previous section, follow these
steps to report a problem to Novell.

What to Collect Before You Report A Problem

You should collect the following information before you report a problem to Novell:

Where to Report A Problem

Report your problem to the Novell Customer Center as described in the Novell Customer
Center Users Guide. You can obtain a copy of the guide online. Consult the references
provided in Appendix D, "SUSE Linux Enterprise Server References" on page 42 for
the location of this document and how to retrieve a copy.
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Installing the SUSE Linux Enterprise Server Starter System for System z
A console log showing the error. You can obtain this by typing #CP SPOOL CONSOLE
TO * START and repeating the failing step.
A short description of the problem. Explain what you are doing, and what you
expected the outcome to be.
How you want to be contacted.