Novell ACCESS MANAGER 3.1 SP1 - EVENT CODES Manual page 134

Event Code
501101051
501101052
501101053
134 Novell Access Manager 3.1 SP1 Event Codes
Description
Policy Evaluation - Invalid User Error
Policy Evaluation - Information Query Error The Policy Evaluator is unable to gain
Policy Evaluation - WSC Query Error
Remedy
User session received for policy evaluation
was not found or contains invalid data.
Cause: The Identity Service Provider which
authenticated the user is not accessible
from the Embedded Service Provider.
Action: Most often, this error will
automatically restart the user identification
process for the Access Gateway.
If that doesn't occur:
Administrator: If problem persists, check
health status of Identity Service Provider
and take appropriate action.
End User: Retry request. If not redirected
to the Identity Service Provider, force a
refresh of the current browser page and the
Access Gateway/Embedded Service
Provider will reinitiate the authentication
process.
access to information required by the
policy.
Cause: This is accompanied with a
possible reason for failure.
Action: As the administrator, check the
health status of Identity Service Provider
and take appropriate action.
An attempt to use the WSC query
mechanism of the ESP failed, the
requested policy data is unavailable.
Cause: This is accompanied with a
possible reason for failure.
Action: As the administrator, check the
health status of Identity Service Provider
and take appropriate action.