Novell ACCESS MANAGER 3.1 SP1 - EVENT CODES Manual page 106

Event Code
100702009
100702010
100702011
100702012
100702013
100702014
100702015
100702016
100702017
106 Novell Access Manager 3.1 SP1 Event Codes
Description
Error sending alert
Exception - connection disconnect failed
Queued alerts cannot be saved
Queued alerts cannot be restored
Exception - setting keystore or trust store
failed
Exception getting health from [service
name]
Exception creating health XML
MalformedURLException - Bad health
URL
Error sending periodic health
Remedy
Cause: The system cannot communicate with
the administration console, or some other
communication error occurred.
Action: Make sure the system can
communicate with the administration console
and that it is functioning properly.
Cause: An error occurred with reading the alert
response or a disconnect error occurred.
Action: Make sure the system can
communicate with the administration console
and that it is functioning properly.
Cause: The class structure has likely changed
or the alertdispatch.dat file could not be
created.
Action: The error is non-fatal, continue running
service.
Cause: The code has likely changed or the
alertdispatch.dat file could not be read.
Action: The error is non-fatal, continue running
service.
Cause: The keystore_info.xml file was corrupt
or does not exist.
Action: Reinstall the server component.
Otherwise, submit the jcc-0.log.0
resolution.
Cause: Could not communicate to obtain the
health from named component.
Action: Restart the service. Otherwise, submit
the file for resolution.
jcc-0.log.0
Cause: A problem occurred reading health
data while creating the health XML.
Action: The operation will retry. If it persists,
submit the jcc-0.log.0
Cause: The IP address or port setting for the
administration console has been corrupted.
Action: Make sure the settings.properties file
contains correct information. Restart the novell-
jcc service.
Cause: The system cannot communicate with
the administration console.
Action: Make sure the system can
communicate with the administration console
and that it is functioning properly.
file for
file for resolution.