Table of Contents
Advertisement
S
ECTION
PROBLEM
a
The computer or
software will
not recognize
the modem.
B: T
ROUBLESHOOTING AND
R
DIAGNOSIS
D
Your modem might
not be turned on.
D
You may have a
COM/IRQ
conflict.
D
You might not be
entering modem
commands in the
proper manner.
D
You may need to
reset your COM
and IRQ settings.
D
If using an external
modem, the COM
port may not be
enabled.
ESOURCES
POSSIBLE SOLUTION
1
Make sure the modem is turned on. The power switch is on
top of external modems. The CS light on the front panel
should be lit. If you installed an internal modem, it should
power up when the computer is turned on.
1
Check to make sure you have the correct COM port and IRQ
settings in your software and/or in the Windows Control
Panel.
1
Type in all upper (AT) or lower (at) case.
1
Refer to the Internal Modem Installation section or the
diagram on the following page.
1
Refer to your computer's manual for information concerning
enabling COM ports (usually involves altering the bios
settings or motherboard jumpers).
O
H
NLINE
ELP
112
Advertisement
Table of Contents
Troubleshooting
