Resetting The Recovery Password In The Microsoft Iscsi Initiator - Intel SS4000-E - Entry Storage System NAS Server User Manual

Troubleshooting
7. To return to the recovery CD menu, press Alt+F1.
For information about using the recovery CD to restore data, see
Protection" on page

Resetting the Recovery Password in the Microsoft iSCSI Initiator*

The recovery password used by the recovery CD and for booting remotely is actually the
Microsoft iSCSI Initiator* CHAP secret. When you protect a disk or change the recovery
password using Intel
configures automatically.
If you forget this password, you can reset it on the storage system. However, if you do this
when your system is down, that is, while you are booting from the recovery CD or booting
remotely, the recovery password in your Microsoft iSCSI Initiator* does not match the
recovery password on the storage system. As a result, when you recover your system disk
using the recovery CD and then boot from the local disk, you cannot connect to the
storage system. Likewise, when you boot remotely, you cannot recover your disks.
This problem can also occur if you change the recovery password between backups using
®
Intel Client Backup and Recovery and then remotely boot from one of the earlier
backups. In this case as well, the recovery password in the Microsoft iSCSI Initiator* does
not match the recovery password on the storage system.
To address this issue, you must reconfigure the Microsoft iSCSI Initiator* to use the
password you specified on the storage system. If you are using the recovery CD, you must
do this after you recover your system disk. If you are booting remotely, you must do this
while in Network Boot Mode, before you recover your system disk, and again after you
recover your disk and boot locally.
To reset the recovery password in the Microsoft iSCSI Initiator*:
1. Click Start > Programs > Microsoft iSCSI Initiator > Microsoft iSCSI Initiator.
2. Click the Targets tab.
3. If more than one target displays in the Targets list, select the one that contains the
name of the storage system.
The Status should be Disconnected.
4. Click Log On.
5. Click Advanced.
6. Select the CHAP logon information check box.
7. In the User name text box, type your computer name in all capital letters.
8. In the Target secret text box, type the recovery password you specified on the storage
system.
9. Click OK on the Advanced Settings and Log On to Target dialog boxes.
The Status of the target should now be Connected.
10. Click OK on the iSCSI Initiator Properties dialog box.
166
126.
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Client Backup and Recovery, the Microsoft iSCSI Initiator*
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Intel Entry Storage System SS4000-E User Guide
"Removing