Page 1 Xerox DocuColor 4 Setup Guide Version 701P31412 September 1999 OCUMENT OMPANY XEROX...
Page 2 , the stylized X, and all ® Xerox product names and product numbers mentioned in this publication are trademarks of XEROX CORPORATION. Other company trademarks are also acknowledged. Changes are periodically made to this document. Technical up- dates will be included in subsequent editions.
Page 3: Table Of Contents
Table of Contents Preface ......................v Certifications ....................vi Safety Information ..................viii Types of Manuals ..................xii About this Manual ..................xiii Features ....................... xv Safety Notes ....................xvi Control Panel Descriptions................. xxv 1. Installation 1.1 Installation Location ..................2 1.1.1 Installation Environment ..............
Page 4: Routine Care
2. Routine Care 2.1 Parts and Functions ..................40 2.2 About the Paper ................... 45 2.2.1 Suitable Paper .................. 45 2.2.2 Unsuitable Paper................49 2.2.3 Storing Paper ................... 50 2.3 Loading Paper ..................... 51 2.3.1 Loading Paper in a Paper Tray ............51 2.3.2 Loading Paper in the Multi Purpose Tray (Manual Tray) ....
Page 5 3.5 Error LED ....................93 3.3.1 When the Error LED is Illuminated ........... 93 3.3.2 When the Error LED is Flashing ............93 4. Paper Jams 4.1 Clearing Paper Jams ................... 96 4.1.1 Jam in a Paper Tray ................97 4.1.2 Jam in the Multi Purpose Tray ............
Page 6 Appendices A.1 Introduction to Options................126 A.1.1 Options ................... 126 A.2 Main Specifications ................... 127 A.3 Interface Specifications ................131 A.4 Installing the Paper Tray ................132 A.4.1 Removing the Paper Tray ............... 132 A.4.2 Installing the Paper Tray ..............133 A.5 Obtaining Product Information ..............
Page 7: Preface
In this case the user may be required to take adequate measures. *This regulation applies only to Japan. As a member of the International Energy Star Program, Xerox confirms this product satis- fies the requirements for International Energy Star Program standards.
Page 8: Certifications
Certifications Certifications . . . in Europe The CE marking that is applied to this product symbolizes Xerox Europe Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: - Council Directive 73/23/EEC amended by Council Direc- tive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
Page 9: Energy Star
Changes or modifications to this equipment, not specifically approved by the Xerox Cor- poration may void the user's authority to operate this equipment.
Page 10: Electrical Safety
If you notice unusual noises or odors, switch off the printer/copier power immediately. Disconnect the power cable from the electrical outlet. Call an authorized Xerox service representative to correct the problem.
Page 11: Laser Safety
Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or a procedure is specifically de- scribed in one of the printer/copier manuals.
Page 12: Operational Safety
Operational Safety Your Xerox printer/copier and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help ensure the continued safe operation of your printer/copier.
Page 13: Ozone Safety
This product will produce ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Providing the correct environmental parameters as specified in the Xerox installation procedures will ensure that the concentration levels meet safe limits.
Page 14: Types Of Manuals
Types of Manuals The following types of manuals are used in relation to the DocuColor 4 LP/CP. Please refer to the following list in order to choose the appropriate manual for your purpose. Setup Guide (this manual) This manual contains procedures from unpacking the DocuColor 4 LP/CP to confirming simple operations, trouble shooting, and routine care of the printer/copier.
Page 15: About This Manual
About this Manual Manual Structure This manual consists of the following parts: Safety Notes This section presents precautions for safe use and maintenance of the printer/ copier in good condition. All users should read these to avoid serious injury and accidents. Chapter 1 Installation This chapter describes selecting an appropriate installation location, items supplied in the packaging, and the procedures required to set up the printer/...
Page 16 Conventions Certain conventions are used to convey special meanings in this manual, as follows: indicates a particularly important item. indicates a supplied item. indicates a referenced item. Bold is used to show menus or menu items as they are displayed on the control panel of the printer/copier.
Page 17: Features
Features The printer/copier provides the following high-grade features to satisfy a wide variety of printing requirements. The true 600 dpi (dots/25.4 mm) laser engine prints and copies full-color high-reso- lution images. High-speed black-and-white output at 16 pages per minute, and full-color output at 4 pages per minute (A4-size pages).
Page 18: Safety Notes
Safety Notes Read this section carefully to ensure that you operate your machine safely. This section describes the graphic symbols used throughout the guide. is used to alert operators to an operating procedure, practice or WARNING condition that, if not strictly observed may result in severe injury or loss of life.
Page 19 When using a printer/copier cable, use our recommended standard cable to prevent malfunction of the printer/copier. Place the machine on a level and sturdy surface that can withstand the ma- chine weight. If tilted, the machine may fall over and cause injuries. The entire machine including print engine weighs 153 lbs/69.5 kg.
Page 20 When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved with the power cord connected, it can cause damage to the cord which could result in a fire or shock hazard. When moving the machine, do not tilt it more than indicated below.
Page 21 Immediately switch off and unplug the machine, and con- tact the Xerox Customer Support Centre. To prevent a fire or shock hazard, follow the instruction below based on your machine configuration. If in doubt, contact the Xerox Customer Support Cen- tre.
Page 22 If the power cord is broken or insulated wires are exposed, ask the Xerox Customer Support Centre for a replacement. Using a damaged cord can cause a fire or shock hazard. Do not unplug or replug the machine when it is on. Unplugging a live connector can deform the plug and cause a fire.
Page 23 If debris (metal or liquid) migrates into the machine, switch off and unplug the machine. Contact the Xerox Customer Support Centre. Operating a debris- contaminated machine can cause a fire or shock hazard.
Page 24 Doing so can cause injuries or burns. Switch off the machine imme- diately, and contact the Xerox Customer Support Centre. Other Precautions Refer to this manual for the procedures to clear paper jams and to resolve other troubles that might occur.
Page 25 Handling consumables Never throw a Dry Ink Cartridge into an open flame. It can cause an explosion and you can get burnt. Never throw a Dry Ink Waste Container into an open flame. It can cause an explosion and you can get burnt. Never throw a DocuColor Copy / Print Cartridge into an open flame.
Page 26 Other Precautions Do not open expendables until ready to use. Store them where they will not be exposed to the following hazardous conditions: High temperature or humidity Near a heater or flame Exposure to direct sunlight Dust When using consumables, read and observe operating instructions and safe- guards given on the package and container.
Page 27 Wordless Printer Control Panel This section describes the wordless control panel. Worded Printer Control Panel The printer worded control panel described throughout the documentation is displayed here. Activity Lights The activity lights indicate the status of the printer/copier. They are de- scribed in the table below.
Page 28: Display Window
Display Window The LCD window on the control panel displays status messages. Buttons The buttons and their functions are described here. W o r d l e s s W o r d e d I n d i c a t e s : C o n t r o l C o n t r o l P a n e l...
Page 29 Copier control panel Name Description Use the buttons to select a zoom ratio from the list, or use (1) [Reduce/Enlarge] buttons [Auto] for automatic selection. The selected zoom ratio indicator lights. Use the buttons to adjust the zoom ratio between 50% and (2) [Zoom] buttons 200% with 1% increments.
Page 30 Name Description (10) [Select] button Use this button to set (confirm) selection of a function. (11) [Exit] button Use this button to cancel the selected function. Also, inthe configu- ration screen where there are multiple levels of selections, pressing this button moves one level up the hierarchy. Use this button to switch to the copy mode.
Page 31: Installation
Installation Installation Location ..............2 Supplied Items ................4 Moving the Printer/Copier ............7 Installation Procedure ...............8...
Page 32: Installation Location
Installation Location For safe and convenient printer/copier operation, consider the following when determining the installation location. 1.1.1 Installation Environment Install the printer/copier in a location meeting the following con- ditions: On a level, stable surface. In a well-ventilated location. Ambient temperature range 5 to 32°C/41-89.6°F, Relative humidity 15 to 85% (non-condensating).
Page 33: Installation Space Requirements
1.1 Installation Location Near open flame. Near water. Near a magnetic field. Where abrupt changes in temperature or humidity occur. When used with a water vaporizer If mains water or well water is used with a water vaporizer, impurities in the water are released into the air, where they can accumulate inside the printer/ copier and cause degraded printer/copier output.
Page 34: Supplied Items
Supplied Items The standard printer/copier package consists of the following items. Con- firm that you have received everything before starting installation. Retain the packing materials if you expect to have to transport the printer/ copier for a long distance in the future. Aside from items supplied in the printer/copier package, it will be neces- sary to purchase an interface cable and paper.
Page 35 1.2 Supplied Items • Oil Roll Cartridge • Dry Ink Cartridges (black, yellow, magenta and cyan) • Software CD-ROM • Setup Guide • Administrator Guide • User Guide • Copy / Print Cartridge...
Page 36 Scanner (copier only) Scanner package content Scanner 1394 interface cable (70 cm) Grounded power cord (used to connect the printer and the scanner) Other Scanner stand (for scanner only) 2 Tray module (standard with copier only)
Page 37: Moving The Printer/Copier
Moving the Printer Follow these precautions when moving the printer/copier to the place of in- stallation. If you need to move the printer/copier, please seek professional service. Always use at least four people to carry the printer/copier. The printer weighs 69.5 kg/153 lbs. without any expendables or options installed, so at least four people should be used to carry it.
Page 38: Installation Procedure
Printer Installation Procedure Printer Installation Procedure 1. Install the Multi Purpose Tray (Manual Tray). 2. Install the Face-Up Tray. 3. Remove the protective tape from the Dry Ink Cartridge. 4. Install the Dry Ink Cartridges. 5. Remove the spacers from the Manual Feed Unit. 6.
Page 39: Installing The Multi Purpose Tray (Manual Tray)
1.4 Installation Procedure 1.4.1 Installing the Multi Purpose Tray (Manual Tray) Install the Multi Bypass Feeder according to the following procedure. Holding the Multi Purpose Tray with both hands, fit the coupling arm on the right into the corresponding slot on the printer/ copier.
Page 40: Installing The Face-Up Tray
1.4 Installation Procedure 1.4.2 Installing the Face-Up Tray Install the Face-Up Tray according to the following procedure. Fold the Face-Up Tray upward, then fit the tray's right coupling arm into the corre- sponding hole in the printer/copier. When doing this, make sure that the metal spring leaf extends downward from the tray and does not enter the hold.
Page 41: Installing The Docucolor Copy / Print Cartridge
1.4 Installation Procedure 1.4.3 Installing the DocuColor Copy / Print Cartridge Open the front cover. Remove the new DocuColor Copy / Print Cartridge from its package. While keeping the DocuColor Copy / Print Cartridge level, remove the protective tape. Never touch the surface (the blue part) of the drum, or hit or rub the drum surface: if scratched or contaminated with oil from your hand, printing will be degraded.
Page 42 1.4 Installation Procedure Holding the DocuColor Copy / Print Car- tridge by its handle, align the guide with the printer/copier rail, and push it all the Lever B way into the printer/copier. If the guide on the DocuColor Copy / Print Cartridge is not aligned with the rail, the car- tridge may be damaged.
Page 43: Installing The Dry Ink Cartridges
1.4 Installation Procedure 1.4.4 Installing the Dry Ink Cartridges Install the Dry Ink Cartridges as follows. The Dry Ink Cartridge is non-toxic. However, if you spill any Dry Ink on your hands or clothes, please wash it off promptly. For details on handling of Dry Ink Cartridges, refer to "5.2 The Dry Ink Cartridges"...
Page 44 1.4 Installation Procedure Remove the new Dry Ink Cartridge from the package whose color matches the color at which you are installing the Dry Ink Cartridge. Shake the cartridge 7 or 8 times as shown in the diagram to evenly distribute the Dry Ink inside.
Page 45 1.4 Installation Procedure Press the anti-rotation switch upward to unlock the knob. Turn the knob in the direction of the ar- row in the diagram to move the cartridge into position. Turn the knob as far as it will The knob will not turn unless the Dry Ink Car- tridge is set properly.
Page 46: Removing The Spacers From The Manual Feed Unit
1.4 Installation Procedure 1.4.5 Removing the Spacers from the Manual Feed Unit Remove the spacers and shipping tie wrap from the Manual Feed Unit in the following way. Slowly pull the Manual Feed Unit outward as far as it will go. Untwist the shipping tie-wrap at the posi- tion indicated in the diagram and remove If the tie wrap is not removed from the Manual...
Page 47 1.4 Installation Procedure Remove the spacers at the locations indi- cated in the diagram. In case you have to move the printer/copier in the future, keep the spacers in a safe place. Press the Manual Feed Unit firmly into the printer/copier.
Page 48: Installing The Oil Roll Cartridge
1.4 Installation Procedure 1.4.6 Installing the Oil Roll Cartridge Install the Oil Roll Cartridge by the following procedure. Refer to "5.4 The Oil Roll Cartridge" for more details about this unit. Slide the Bottom Left Unit out as far as it goes.
Page 49 1.4 Installation Procedure Remove the Oil Roll Cartridge from its package, and remove the protective cover and pin. Oil on the white roller of the Oil Roll Cartridge will come off on the skin if touched directly. Protective cover Hold the Oil Roll Cartridge as shown in the diagram.
Page 50: 1.4.7 Removing The Paper Tray
1.4 Installation Procedure 1.4.7 Removing the Paper Tray A universal feed tray, or a A3 over size feed tray can be installed into the paper feed on the printer. This section explains how to install and remove the trays. Remove the paper tray by following the procedure below. (1) Pull the paper tray outward as far as it will go.
Page 51: 1.4.8 Installing The Paper Tray
1.4 Installation Procedure 1.4.8 Installing the Paper Tray Install the paper tray by following the procedure below. (1) Holding the paper tray with both hands, set it into the grooves in the paper tray holder inside the printer. (2) press the paper tray all the way into the printer.
Page 52: Loading Paper In The Tray
1.4 Installation Procedure 1.4.9 Loading Paper in the Tray Load the paper in the tray by the following procedure. Do not attempt to print on paper that has already been printed on one side as it could cause a paper jam. Refer to "2.2 About the Paper"...
Page 53 1.4 Installation Procedure Press the metal plate in the paper tray to compress the spring until it latches down. Move the vertical and horizontal paper guide clips toward the outer edges. Be par- ticularly sure to move the vertical paper guide clip all the way to the left.
Page 54 1.4 Installation Procedure After aligning the edges of the sheets, Align the " " mark on the horizontal guide clip with the appropriate paper size mark. Check that the vertical paper guide clip stop- per is inserted into the proper hole in the scale. Automatic paper size detection cannot be as- sured if the vertical guide clip is even slightly out of position.
Page 55: Connecting The Power Cord
1.4 Installation Procedure 1.4.10 Connecting the Printer Power Cord Connect the power cord and turn on power by the following procedure. Connect the power plug to an outlet with the same rated voltage as the printer/copier (110-240V), and fused for at least 8 Amperes for 110-240V. No other devices should be connected to this outlet, as overheating could cause fire or electric shock.
Page 56: Turning The Printer Power On
1.4 Installation Procedure 1.4.11 Turning the Printer Power ON On the left side of the printer/copier, press the [ I ] side of the power switch to turn it The Online LED will illuminate, and the READY READY message will be displayed on the control panel.
Page 57: Test Printing
1.4 Installation Procedure 1.4.12 Test Printing When you have turned the power on, print a test page to confirm that the printer/copier is functioning normally. The test print is performed from the control panel on the printer/copier. Refer to the Administrator Guide for details regarding the control panel. Confirm that the READY message is dis- READY played on the control panel.
Page 58 1.4 Installation Procedure until the message PRINT TEST Press PAGE is displayed. PRINT TEST PAGE Press Item/Enter to complete the settings for the test print. The test print will begin. PROCESSING JOB FROM TRAY (n) READY...
Page 59: Turning The Printer Power Off
1.4 Installation Procedure 1.4.13 Turning the Printer Power OFF The power is turned OFF in the following way. Confirm that the message READY is dis- READY played. In the following cases, do not turn the power OFF. The printer is receiving data. The printer is printing.
Page 60: Copier Installation
1.4 Installation Procedure 1.4.14 Copier Installation Procedure 1. Follow printer installation procedures steps 1-7. 2. Install printer onto two tray module. See instructions from 2 Tray Mod- ule Guide packed with the two tray module. 3. Installing scanner on scanner stand. 4 Connection the power cables and 1394 interface cables.
Page 61 1.4 Installation Procedure Installing Scanner on Scanner Stand This section explains how to remove the scanner from the shipping box and install it. Always have two persons or more to carry the scanner. This scanner weighs 25.2 kg/55.56 lbs. When lifting the scanner, have the persons facing each other from the right and left sides of the printer (assuming the part with the control panel is the front) Grasp the parts shown in the illustration.
Page 62 1.4 Installation Procedure (2) Remove the securing screw on the right side of the scanner. Save the re- moved screw by inserting it into the storage opening on the rear side of the scanner. Failure to remove the securing screw prior to powering on the scanner will result in damage to the scanner.
Page 63: Connecting The Cables
1.4 Installation Procedure Connecting the cables This section explains how to connect the power cords as well as the 1394 interface cable to their respective connectors on the rear side of the scan- ner. For connecting the scanner to an AC outlet Connect the power plug to an outlet with the same rated voltage as the printer/ copier (115-240V), and fused for at least 15 Amperes for 115V and 8 Am- peres for 220-240V.
Page 64 1.4 Installation Procedure (1) Plug one end of the power cord into the power connector on the rear side of the scanner, and the other end into an AC outlet. If the AC outlet comes with an earth terminal, connect the earth wire to the earth terminal.
Page 65 1.4 Installation Procedure (4) If the scanner is placed on a scanner stand, use the clamp to secure the 1394 interface cable to the stand. Also, if you have been working at a location different from the installation location, be sure to move the stand and the scanner to the installation loca- tion.
Page 66 1.4 Installation Procedure Turning the copier/printer power ON Before using the scanner, you need to turn on the power of the printer as well as the scanner. This section explains how to turn the power on/off. Turning the power on (1) Locate the power switch on the left side of the printer.
Page 67 1.4 Installation Procedure Turning the copier/printer power off (1) Make sure both the scanner and the printer are not in operation. Locate the power switch on the right side of the scanner. Press the O end to turn off the power. If the power cord of the printer is connected to the scanner, as described in the “1.1.4 Connecting cables”...
Page 68 1.4 Installation Procedure Test Copying When you have turned the power on, copy an original from the scanner to confirm that the copier is functioning normally.
Page 69 Routine Care Parts and Functions ..............40 About the Paper ..............45 Loading Paper .................51 Canceling Printing ..............59 Cleaning ..................60 Storing the Printer/copier ............61 Transporting the Printer ............62 Transporting the Copier ............69...
Page 70: Parts And Functions
Parts and Functions The parts of the printer and their functions are as follows. Front View Front Name Description Paper Tray Paper for normal printing is placed here. Front Cover Open this front cover to replace Dry Ink and DocuColor Copy / Print cartridges.
Page 71: Rear View
2.1 Parts and Functions Rear View Rear Name Description Interface Connector The printer/copier/copier cable from the computer connects here. Top Left Cover Open this Left Side Cover to remove jammed paper. Bottom Left Unit Slide-out unit on the left side of the printer/copier/copier. Open this to remove jammed paper and to replace the Oil Roll Car- tridge.
Page 72: Internal View
2.1 Parts and Functions Internal View Front Name Description 16 Oil Roll Cartridge This unit applies the proper amount of fuser oil. 17 Fuser Unit This unit applies heat to fix the Dry Ink to the paper. As it gets hot while printing, be careful not to touch it.
Page 73: Front View
2.1 Parts and Functions *** Front view A When the two-layer tray module is installed and the scanner is placed on the scanner stand B When the optional automatic document feeder is use (3, 4, 5) Name Description (1) Document cover Use it to hold the document in place.
Page 74 2.1 Parts and Functions View when the document cover is open (Rear view of copier) Load paper into this tray when copying to post- (9) Manual tray cards or transparency sheets Set document pages here, one page at a time. (10) Document glass Use the switches to turn the power on/off.
Page 75: About The Paper
For additional specific information regarding materials that have been tested and approved for use in the DocuColor 4, refer to the Recommended Materi- als List for the DocuColor 4. This list is available from the main Xerox web site (www.xerox.com) and will be updated periodically. Contact your Xerox...
Page 76: Special Paper
The following types of paper can also be used for printing/copying. We refer to these as “special paper” types. Transparency We recommend Xerox brand transparency for color as fol- lowing: Color Xpressions 3R5765 and ColoTech 3R93179 Label sheets (uncut) We recommend Xerox label sheets...
Page 77 2.2 About the Paper Feeding Method Paper type/number of sheets Size Envelope(COM10 portrait, Multi Purpose Tray Plain Paper Up to 150 sheets Monarch portrait, DL portrait) (Manual Tray) Postcards or 16-mm stack A5 (210 148 mm) portrait Envelopes B5 (250 176 mm) portrait Label Sheets T r a n s p a r e n c y...
Page 78 2.2 About the Paper Feeding Method Paper type/number of sheets Size 250-Sheet Paper Plain Paper Up to 250 sheets B5 (257 182 mm) portrait Universal Tray Colored Paper or 28-mm stack A4 (297 210 mm) portrait B4 (364 257 mm) landscape A3 (420 297 mm) landscape Letter (279.4...
Page 79: Unsuitable Paper
2.2 About the Paper “Width,” “Length” and landscape/portrait orientations mentioned in the table are related as follows: Feed Direction Feed Direction landscape Width portrait Width Length Length 2.2.2 Unsuitable Paper Paper with any of the following properties may cause paper jams, and so should not be used: too thick or too thin paper previously printed paper...
Page 80: Storing Paper
2.2 About the Paper self-adhering envelopes label sheets on which all of the backing is not covered by the labels 2.2.3 Storing Paper If paper is stored improperly, it could cause paper jams, degraded print qual- ity, and even damage to the printer/copier/copier. Paper should be stored in the following conditions: Temperature 10 to 30°C, 50 to 86°F...
Page 81: Loading Paper
Loading Paper Load paper in the auto and manual feeding trays as described in this section. Loading paper in a Paper Tray Loading paper in the Multi Purpose Tray (Manual Tray) Loading Transparency sheet in the Multi Purpose Tray (Manual Tray) Loading postcards in the Multi Purpose Tray (Manual Tray) Loading envelopes in the Multi Purpose Tray (Manual Tray) Refer to “2.2 About the Paper”...
Page 82 2.3 Loading Paper Move the vertical and horizontal paper guide clips toward the outer edges. Be par- ticularly sure to move the vertical paper guide clip all the way to the left. Align the four corners of the paper stack, and insert the stack under the fluke at the front right side, with the printing side down.
Page 83 2.3 Loading Paper After aligning the edges of the sheets, Align the “ ”mark on the horizontal guide clip with the appropriate paper size mark. Check that the vertical guide clip stopper is inserted into the proper hole in the scale. Automatic paper size detection cannot be as- sured if the vertical guide clip is even slightly out of position.
Page 84 2.3 Loading Paper Open the Tray Extender, if it is retracted. To avoid damage, do not apply excessive force or place any object heavier than paper on the Manual Tray. Lift up the guide in the A3 oversize tray if A3 oversize other than special A3 you are to use a size other than A3 over-...
Page 85 2.3 Loading Paper When using special paper such as Trans- parency sheet, labels and envelopes, Mas- sage the paper stack to allow air to enter between the sheets. Putting air between the sheets helps prevent several sheets feeding together, and resulting paper jams.
Page 86: Loading Transparency Sheet In The Multi Purpose Tray (Manual Tray)
2.3 Loading Paper 2.3.3 Loading Transparency Sheet in the Multi Purpose Tray (Manual Tray) Transparency sheets can be fed from the Manual Tray. Full-color Transparency sheet has a front side only. Pay careful attention to the loading direction, as paper jam can result from feeding the sheets up- side-down.
Page 87 2.3 Loading Paper 2.3.4 Loading Small Paper such as Postcards in the Multi Sheet Inserter(MSI) The MSI supports paper sizes from 3.5 inches (90mm) x 5.5 inches (139.7mm) to 13 inches (330.2mm) x 19 inches (482.6mm), with paper weights from 16lb (60gsm) to 100lb (220gsm).
Page 88 2.3 Loading Paper 2.3.5 Loading Envelopes in the Multi Sheet Inserter (MSI) Envelopes such as COM10 portrait, Monarch portrait and DL portrait must be fed from the Manual Tray. Open the flap, and set as shown in the diagram. Tape must not be present on the adhesive part of an envelope. Envelopes that have already been sealed may be used except when the ad- hesive has become sticky due to conditions such as high temperature and humidity.
Page 89: Canceling Printing
Canceling Printing This section explains how to cancel printing on the printer/copier. The following procedure should be performed AFTER the print job has been canceled on the computer instructing the printer. When the printer is busy, press Cancel. Cancel The message CANCELING JOB will be CANCELING JOB displayed.
Page 90: Cleaning
Cleaning External stains should be removed with a soft moistened cloth, followed by drying with a soft dry cloth. If stubborn stains remain, wipe with a soft cloth moistened with a thin solution of synthetic detergent. The printer/copier should be cleaned about once a month to maintain it in top condition and at opti- mum performance.
Page 91: Cleaning The Scanner
Cleaning Cleaning the Scanner To enable you to obtain good quality copies, be sure to clean the scanner regularly, approximately once a month. Before cleaning the scanner, be sure to turn off its power switch and discon- nect its power cord from the AC outlet. Cleaning the scanner with its power switch still turned on will result in electric shock.
Page 92 Cleaning Cleaning the automatic document feeder If the roller or belt or the automatic document feeder becomes dirty, this will result in paper jam or lower scanning quality. Therefore, clean the document feeder regularly, using a soft cloth slightly moistened with water, followed by drying with a soft dry cloth.
Page 93: Storing The Printer/Copier
Storing the Printer/Copier Perform the following procedure before storing the printer/copier for a long period. Press the [ O ] side of the power switch on the left side of the printer/copier to turn it Press the [ O ] side of the power off.
Page 94: Transporting The Printer
Transporting the Printer The following procedure is to be used when transporting the printer/copier over long distances, such as by truck, where it might be subject to intense vibration. If you need to move the printer/copier, please seek professional help. The printer weighs 69.5 kg./153 lbs.
Page 95 2.7 Transporting the Printer Press the [ O ] side of the power switch on the left side of the printer to turn it off. Disconnect the Power Cord, interface cable, and all other cables. To avoid possible electrocution hazard, never touch the power plug with wet hands.
Page 96 2.7 Transporting the Printer Set the spacer into the location of the dia- gram and fasten it with tape. Then push the bottom left unit securely back into the printer/copier. Remove the Face-Up Tray. Open the front cover, turn the Dry Ink Car- tridge in the removal window to the “Re- lease”...
Page 97 2.7 Transporting the Printer Turn the knob clockwise as far as it will go to move the next Dry Ink Cartridge to the cartridge window, then remove the car- tridge from the printer/copier. Once a Dry Ink Cartridge has been removed from the printer/copier, do not reinstall it.
Page 98 2.7 Transporting the Printer Set a spacer into the location of the dia- gram, then push the paper tray securely into the printer/copier. Pull the Multi Purpose Tray Unit out as far as it will go and set spacers into the loca- tions of the diagram.
Page 99: Transporting The Copier
Transporting the Copier Transporting the copier This section explains how to prepare the scanner for long distance transportation that may bring impact to the scanner. Before transporting the scanner, be sure to use the configuration screen to park the scanner module to prepare for scanner transportation.
Page 101 In Case of Trouble Troubleshooting...............72 Printer Error Messages ............79 Copier Control Panel Error Messages ........85 Other Problems ...............87 Error LED ................93...
Page 102: Troubleshooting
Troubleshooting If a problem occurs with the printer/copier, determine the cause and remedy according to the category of the problem, as follows: Power problems Copy/print quality problems Paper transport problems Abnormal functions Other problems If the symptom is not included in one of the above categories, or if the prob- lem cannot be resolved by the prescribed procedure, turn the printer/copier off, unplug the power cord, and contact your supplier for assistance.
Page 103: Print Quality Problems
3.1 Troubleshooting 3.1.2 Copy/Print Quality Problems Possible Cause Action Description Print media is outside of the rec- Replace the print media with a recom- Faded copy/print ommended specifications. mended type. Adjust copy lighter/ Copier setting incorrect. darker setting. “2.2 About the Paper” Print media is moist.
Page 104 3.1 Troubleshooting Description Possible Cause Action Dry Ink smears when Print media is moist. Replace the print media. rubbed “2.2 About the Paper” Print media is outside of the rec- Replace the print media with a recom- ommended specifications. mended type. “2.2 About the Paper”...
Page 105 3.1 Troubleshooting Description Possible Cause Action Partial blanks, creased Print media is moist. Replace the print media. paper, plotted printing “2.2 About the Paper” Print media is outside of the rec- Replace the print media with a recom- ommended specifications. mended type.
Page 106 3.1 Troubleshooting Description Possible Cause Action Print too dark a back- Copy lighten/darken Adjust lighten/darken. ground Copy media/image contrast too Adjust the contrast manually. Replace the cartridge. Print cartridge old or damaged. “5.3 The DocuColor Copy / Print Cartridge” Print image slanted The paper tray guide clips are Set the vertical and horizontal guide not set to the correct positions.
Page 107: Paper Transport Problems
3.1 Troubleshooting 3.1.3 Document and Paper Transport Problems Description Possible Cause Action No paper feed The media is not loaded cor- Set the media correctly in the paper Paper jam rectly. tray. Several sheets feed at “2.3 Loading Paper” once Paper slants when fed.
Page 108: Other Problems
3.1 Troubleshooting Description Possible Cause Action Cannot print. The online LED is not illumi- Press the Online button to switch the nated. printer/copier to online. The Administrator Guide. Rectify the error according to the mes- There is an error message on the sage displayed.
Page 109: Printer Error Messages
Printer Error Messages When an Error occurs, the error LED illuminates and the alarm sounds. If an error occurs refer to the following list, find the corresponding error message and take the appropriate action. If the number of characters in the error message is above the capacity for the control panel screen, the error message will be displayed in separate parts, with the screen changing about every three seconds.
Page 110: Error Message
3.2 Printer Error Messages Error Message Possible Cause/Action Cause: There is not enough memory for the printing job. DISK IS FULL Action: Install additional memory. Cause: The DocuColor Copy / Print Cartridge is defective. DOCUCOLOR COPY Action: Replace the DocuColor Copy / Print Cartridge. / PRINT CARTRIDGE ID ERROR DOCUCOLOR COPY...
Page 111 3.2 Printer Error Messages Error Message Possible Cause/Action Cause: The black Dry Ink Cartridge is not inserted correctly. INSTALL BLACK Action: Set the cartridge into the printer firmly. DRY INK CARTRIDGE INSTALL CYAN DRY Cause: The cyan Dry Ink Cartridge is not inserted correctly. Action: Set the cartridge into the printer firmly.
Page 112 3.2 Printer Error Messages Error Message Possible Cause/Action Cause: There is paper jammed in the printer. PAPER JAM PULL Action: Pull out the manual feed unit and remove the paper. Remove OUT MANUAL TRAY any other paper from jammed areas according to the message displayed.
Page 113 3.2 Printer Error Messages Error Message Possible Cause/Action Cause:The cyan dry ink cartridge is nearing time for replacement. DRY INK LOW Action:Get a new cyan dry ink cartridge ready. You can still continue CYAN printing. Cause:The magenta dry ink cartridge is nearing time for replacement. DRY INK LOW Action:Get a new magenta dry ink cartridge ready.
Page 114 3.2 Printer Error Messages Error Message Possible Cause/Action %(TRAY) SIZE Cause: An incorrect paper size for the print job is set in the tray N. Action: Reset the correct paper in the tray N and reprint. MISMATCH RESUBMIT FLUSHED JOB...
Page 115: Copier Control Panel Error Messages
Copier Control Panel Error Messages Error message Possible Cause/Action XXXX Error Cause: An error occurs at XXXX of the scanner. Action: Turn off the power at the scanner, and then turn it Please turn OFF/On the power and try again back on again.
Page 116 3.3 Copier Error Messages Error message Possible Cause/Action Cause: A document jam occurs at the lower part of the Document Jam. feeder. Open document feeder to remove the original Action: Follow the instructions and remove the jammed from the document glass. document.
Page 117 3.3 Copier Error Messages Error message Possible Cause/Action Scanner is disabled Cause: An error occurs at the scanner. Action: Turn off the power of the scanner, and then turn it Please check the Printer state, back on again. If the same error message persists, contact then turn OFF/ON Scanner Power.
Page 118 3.3 Copier Error Messages Error message Possible Cause/Action Copying of this original may be prohibited. Cause: You are trying to copy some material prohibited from Please check the original. copying. Action: Check the original. “Cautions on copying” Printer Error Cause: An error occurs at the printer. Please see Control Panel of Printer.
Page 119: Other Problems
Other Problems The following tables list other problems you may come across. If you cannot find the problem in the tables, or the problem cannot be solved even after you have tried the suggestion, contact your local dealer or the customer center for assistance. Copy quality may sometimes be caused by the printer.
Page 120 3.4 Other Problems Description Possible Cause Action Does the paper contain If the paper contains moisture, some part of the Part of the document moisture. document may not appear in the copy output or does not appear in the some part is not clear. copy output.
Page 121 3.4 Other Problems Description Possible Cause Action Make sure the document is The copy output is Is the document not cor- correctly aligned, or make sure the not the desired size? rectly aligned? document guide is correctly set. “2.3 Loading paper” Select the appropriate paper tray and zoom ratio, Is non-standard size and then perform the copy operation.
Page 122 3.4 Other Problems Description Possible Cause Action Things to check Solution Paper Jams Is paper outside the paper Is paper outside the paper continued specification loaded into the specification loaded into the tray? tray? Replace it with paper meeting the paper specification.
Page 123: Error Led
Error LED If the error led illuminates, refer to the following for appropriate action. Refer to the Administrator Guide for details about the error LED. 3.3.1 When the Error LED is Illuminated If the error light is illuminated, an error has occurred that cannot be rectified by the user.
Page 125: Paper Jams
Paper Jams Clearing Paper Jams..............96...
Page 126: Clearing Paper Jams
Clearing Paper Jams If paper jams in the printer/copier, clear the jammed paper by the following steps. Top Left Cover Manual Feed Unit Bottom Left Unit (Bottom) Multi Purpose Tray y (Manual Tray) Paper Tray y Tray Module When clearing a paper jam, make sure that no bits of paper remain in the printer/copier, as they could become a fire hazard.
Page 127: Jam In A Paper Tray
4.1 Clearing Paper Jams Remove jammed paper slowly and carefully to avoid tearing the paper. As paper jams can be caused by the type and placement of the paper, refer to “2.2 About the Paper” for more information. 4.1.1 Jam in a Paper Tray Clear the paper jam by the following steps.
Page 128: Jam In The Multi Purpose Tray
4.1 Clearing Paper Jams Slowly push the paper tray back in as far as it will go. 4.1.2 Jam in the Multi Purpose Tray Clear the paper jam by the following steps. Remove the jammed paper from the Manual Tray. If the paper is torn, make sure no pieces are left inside.
Page 129: Jam In The Manual Feed Unit
4.1 Clearing Paper Jams 4.1.3 Jam in the Manual Feed Unit Clear the paper jam by the following steps. A paper jam occurs here if Transparency sheet is loaded upside down. When using Transparency sheet, check the paper direction after clearing the jammed paper.
Page 130 4.1 Clearing Paper Jams Turn the green knob as shown in the dia- gram, to move the jammed paper. Pull the paper out. If the paper is torn, make sure no pieces are left inside. Push the Manual Feed Unit back into the printer/copier.
Page 131: Jam At The Bottom Left Unit
4.1 Clearing Paper Jams 4.1.4 Jam at the Bottom Left Unit Clear the paper jam by the following steps. Pull out the Bottom Left Unit as far as it will go. Remove the jammed paper. If the paper is torn, make sure no pieces are left inside.
Page 132 4.1 Clearing Paper Jams Remove the jammed paper in the direction of the arrow. If the paper is torn, make sure no pieces are left inside. Return the Oil Roll Cartridge to the printer/ copier. Push the Bottom Left Unit firmly back into the printer/copier.
Page 133: Jam At The Top Left Cover
4.1 Clearing Paper Jams 4.1.5 Jam at the Top Left Cover Clear the paper jam by the following steps. Open the Top Left Cover. Remove the jammed paper. If the paper is torn, make sure no pieces are left inside. Close the Top Left Cover.
Page 134: Jam In The Tray Module
4.1 Clearing Paper Jams 4.1.6 Jam in the Tray Module Clear the paper jam by the following steps. Open the right cover of the Tray Module. Remove the jammed paper. If the paper is torn, make sure no pieces are left inside. Close the right cover of the Tray Module.
Page 135 4.1 Clearing Paper Jams 4.1.7 Paper jams (when the automatic document feeder is used) During a copy operation, if document jam occurs at the automatic document feeder, the machine stops. If this happens, follow the instruction in the error message on the display and remove the jammed document and continue the copy operation.
Page 136 4.1 Clearing Paper Jams (3) If the error message displayed is about the document jam occurring at the upper part of the automatic document feeder, continue this step and perform step (4). Open the left cover of the automatic document feeder and remove any jammed document found.
Page 137 4.1 Clearing Paper Jams (6) Close automatic document feeder. (7) Re-set the document not yet copied, into the document feeder tray. (8) When the [Can continue copying.] message appears on the display, press the [Start] button.
Page 139 Expendables Expendables for the Printer ..........110 The Dry Ink Cartridges ............112 The DocuColor Copy / Print Cartridge ........116 The Oil Roll Cartridge ............122...
Page 140: Expendables For The Printer
Expendables for the Printer Expendables supplied with the printer/copier are as follows. To obtain re- placements, contact your printer/copier supplier. Dry Ink Cartridges Four Dry Ink Cartridges are used in the printer/copier: black, yellow, ma- genta and cyan. When the Dry Ink is low, printing in that color will be too light.
Page 141 5.1 Expendables for the Printer Dry Ink Collection Cartridge As the Dry Ink Waste Container is part of the DocuColor Copy / Print Car- tridge Cartridge, it is always replaced when the DocuColor Copy / Print Car- tridge is exchanged. The Dry Ink Waste Container can also be exchanged independently, and should be exchanged whenever it becomes full.
Page 142: The Dry Ink Cartridges
The Dry Ink Cartridges This section describes the Dry Ink Cartridges. 5.2.1 Handling Precautions for Dry Ink Cartridges Four Dry Ink Cartridges are used in the printer/copier: black, yellow, ma- genta and cyan. At the default print density and with about 5% coverage, A4 size pages each of the Dry Ink cartridges can print are as follows.
Page 143: Exchanging Dry Ink Cartridges
5.2 The Dry Ink Cartridges 5.2.2 Exchanging Dry Ink Cartridges The procedure for replacing Dry Ink Cartridges is as follows. Open the front cover. If the cartridge to be replaced is not at the cartridge window, push up the anti-rota- tion switch to release the lock.
Page 144 5.2 The Dry Ink Cartridges Turn the knob in the direction of the ar- row in the diagram. Turn the knob until it stops Repeat steps until Dry Ink Car- tridge of the color to be removed appears in the cartridge window. When the cartridge to be removed appears at the cartridge window, turn the cartridge in the direction of the arrow in the diagram...
Page 145 5.2 The Dry Ink Cartridges Shake it 7 or 8 times as shown in the dia- gram, to distribute the Dry Ink evenly in- side. With the arrow on the Dry Ink Cartridge pointing up, insert the cartridge as far as it will go.
Page 146: The Docucolor Copy / Print Cartridge
The DocuColor Copy / Print Cartridge This section describes the DocuColor Copy / Print Cartridge. 5.3.1 Handling Precautions for the DocuColor Copy / Print Cartridge The DocuColor Copy / Print Cartridge includes the light-sensitive drum, drum cleaner and Dry Ink Waste Container. The Dry Ink Waste Container can be replaced independently.
Page 147: Exchanging The Docucolor Copy / Print Cartridge
5.3 The DocuColor Copy / Print Cartridge Storage Precautions Do not remove a cartridge from its packing until you are ready to use it. If it has been removed, carefully repack it in the foil wrapping for storage. Store cartridges away from direct sunlight, in the following environment: Temperature Range: 0 to 35°C, 50 to 86°F, Humidity Range: 15 to 80% RH (non-condensating) Avoid hot and humid locations.
Page 148 5.3 The DocuColor Copy / Print Cartridge Turn yellow lever "A" in the direction of the arrow in the diagram to set the " l " mark on the cartridge to the Remove posi- tion ( Lever A Lever B Turn yellow lever "B"...
Page 149 5.3 The DocuColor Copy / Print Cartridge Remove the new DocuColor Copy / Print Cartridge from its packege, and pull off the protective paper cover. Never touch the surface (the blue part) of the drum, or hit or rub the DocuColor Copy / Print Cartridge surface: if scratched or contaminated with oil from your hand, printing will be degraded.
Page 150: About The Dry Ink Waste Container
5.3 The DocuColor Copy / Print Cartridge Turn lever "A" in the direction of the ar- row in the diagram to set the " l " mark on the cartridge to the Set position ( Lever B Lever A Close the front cover. 5.3.3 About the Dry Ink Waste Container As the Dry Ink Waste Container is part of the DocuColor Copy / Print Car-...
Page 151 5.3 The DocuColor Copy / Print Cartridge Grasp the handle on the Dry Ink Waste Container, and pull it out of the printer/ copier. Pull out after pushing the handle knob down- ward. Remove the new Dry Ink Waste Container from its package.
Page 152: The Oil Roll Cartridge
The Oil Roll Cartridge This section describes the Oil Roll Cartridge. 5.4.1 Handling Precautions for the Oil Roll Cartridge The Oil Roll Cartridge wipes dirt from the fuser, and applies the proper amount of fuser oil. At the default print density and with about 5% coverage, the Oil Roll Cartridge can be used to print about 20,000 A4-size pages.
Page 153: Exchanging The Oil Roll Cartridge
5.4 The Oil Roll Cartridge 5.4.2 Exchanging the Oil Roll Cartridge Use the following procedure to replace the Oil Roll Cartridge. Pull out the Bottom Left Unit as far as it will go. Remove the Oil Roll Cartridge from the printer/copier.
Page 154 5-4 The Oil Roll Cartridge Remove the new Oil Roll Cartridge from its packaging, and remove its protective cover and pins. Oil on the white roller of the Oil Roll Cartridge will come off on the skin if touched directly. Protective cover Holding the Oil Roll Cartridge as illus- trated, push it in.
Page 155: A.7 Glossary
Appendices Introduction to Options............126 Main Specifications ...............128 Interface Specifications ............131 Installing the Paper Tray… ...........133 Obtaining Product Information ..........135 Changing the Language ............136 Glossary ................137...
Page 156: Introduction To Options
Introduction to Options The following options are available for use with this printer/copier. Contact your supplier to order these options. If Options other than those recommended are used, normal functioning of the printer/copier cannot be guaranteed. A.1.1 Options Additional memory (Code KG1,KG2) Installs in the printer/copier to increase memory capacity.
Page 157 A token ring card is available for the DouColor 4 LP/CP. See the Administrator Guide for installation instructions. Parallel Cable CP only (Standard on LP) Option available from Xerox. Part # 98S4330. Cable for CP is aa mini-Centronics. ADF CP only 97S4324 32M 6MM memory upgrade...
Page 158: Main Specifications
Main Specifications Type ......... Color Page Printer Print method ....Semiconductor Laser Xerography Speed ....... Sheet type Size Color A4, Letter 16 ppm 4 ppm Plain paper A3, Legal 8 ppm 2 ppm Transparency A4, Letter 2.7 ppm 1.8 ppm sheet/thick A3, Legal 1.3 ppm...
Page 159 Main Specifications Printer Language ..... PCL5 (US English) Adobe PostScript 3 (US English) Standard Memory ... RAM : 64Mbyte SDRAM DIMM Program ROM : 16 Mbyte Font ROM : 16 Mbyte Interface ......IEEE 1284 standard bi-directional Centronics interface EtherNet network connection 10BASE-5, 10BASE-T, 100BASE-TX .........
Page 160 Main Specifications Printable Area When using sheet sizes less than A3 Non-Printable Area Printable Area When using A3 oversize size Non-Printable Area Printable Area Non-Assured Print Area...
Page 161: Interface Specifications
Interface Specifications This section describes the parallel interface. (Centronics standard interface/ compliant with IEEE 1284) for the DocuColor 4 LP. The DocuColor 4 CP uses a mini Centronics cable available from Xerox Cor- poration. Part # 98S4330 Connector Type The printer is fitted with an IEEE 1284-B type connector. The connector is shown in the following diagram.
Page 162: A.4.1 Removing The Paper Tray
Installing the Paper Tray A universal feed tray, or a A3 oversize feed tray can be installed into the paper feed on the printer/copier. This section explains how to install and remove the trays. See "A.1 Introduction to Options" for information regarding the optional paper trays.
Page 163: A.5 Installing The Paper Tray
A.5 Installing the Paper Tray A.4.2 Installing the Paper Tray Install the paper tray by following the procedure below. Holding the paper tray with both hands, set it into the grooves in the paper tray holder inside the printer/copier. Press the paper tray all the way into the printer/copier.
Page 164: Obtaining Product Information
Obtaining Product Information Product information and software updates are distributed through the fol- lowing Internet home page. All communication costs incurred while accessing the Internet home shall be at the customer’s expense. http://www.xerox.com...
Page 165: Changing The Language
Changing the Language on the Printer Control Panel Languages on the printer and copier are independent. Available Languages The languages available are: English, French, German, Italian, Spanish and Brazilian Portuguese. To change from English to another language: 1. Turn the device on and wait for it to run the diagnostics. 2.
Page 166 Glossary Bi-directional communications ment. The term is used often to describe the link between printer and personal com- When using a personal computer con- puter, or human and machine and the like. nected with a Centronics interface that Methods of interfacing, especially electri- supports bi-directional communications, cal usages, are also referred to as simply and bi-directional communications is se-...
Page 167: A.6 Glossary
A.6 Glossary Parallel Interface Standby Mode/Energy save mode This is one type of interface for sending/ The energy save mode saves electricity by receiving data to peripheral machines. turning of power to the heater in the fuser Data is transferred simultaneously in bits. and the motors in the printer/copier when A widely used standard parallel interface it is not in use.
Page 169 Index Numerics 1394 Interface connector ---------------------------- 44 Face up tray ---------------------------------------- 41. 44 250 sheet Universal Feeder ------------ 45, 126, 132 Face down tray ------------------------------------ 40, 43 Feed trays ------------------------------------- 20, 40, 47 Feed trays and types of paper ---------------------- 47 Fitting the paper trays ------------------------------- 133 Abnormalities and Diagnosis ------------------------ 72 Front cover ---------------------------------------------- 40...
Page 170 Index Scanner installation ----------------------------------- 31 Paper guides -------------------------------------------- 52 Setting paper -------------------------------------------- 51 Paper jams ---------------------------------------------- 96 Setup environment -------------------------------------- 2 Paper transport problems ---------------------------- 77 Setup space ----------------------------------------------- 3 Paper supply ---------------------------------- 22, 45, 51 Setup procedure ------------------------------------------ 8 Paper tray -------------------------------- 20, 21, 40, 132 Setup location -------------------------------------------- 2 Parallel interface -------------------------------------- 131...
Page 172 Prepared by: Xerox Corporation Global Knowledge and Language Services 800 Phillips Rd. - Bldg. 845-17S Webster, New York 14580-9791 701P31412...

Xerox DocuColor DocuColor 4 Setup Manual

Table of Contents

2 Routine Care

1 Installation

Routine Care

In Case of Trouble

Expendables

Quick Links

Chapters

Need help?

Questions and answers

Related Manuals for Xerox DocuColor DocuColor 4

Summary of Contents for Xerox DocuColor DocuColor 4

Table of Contents