Basic Reset Methods; Performing A Factory Reset - Cisco 7937G - Unified IP Conference Station VoIP Phone Administration Manual

Resetting or Restoring the Conference Station
Table 9-2

Basic Reset Methods

Operation Procedure
Restart conference Press the Applications button, and then
station press **#**.
Note
Erase softkey From the Settings menu, unlock conference
station options (see the
Locking Options" section on page
Then, press the Erase softkey. (You may
have to press the more softkey to see Erase.)
From the Network Configuration menu,
unlock conference station options (see the
"Unlocking and Locking Options" section
on page
(You may have to press the more softkey to
see Erase.)
From the Security Configuration menu,
unlock conference station options (see the
"Unlocking and Locking Options" section
on page
(You may have to press the more softkey to
see Erase.)

Performing a Factory Reset

When you perform a factory reset of the conference station, the following information is erased or reset
to its default value:
•
•
•
•
•
•
Before you perform a factory reset, ensure that the following conditions are met:
•
•
•
To perform a factory reset, press the Applications button, and then press **1. This factory reset
sequence also works from any other screen that does not accept user input.
Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0
9-12
This sequence also works from any
other screen that does not accept
user input.
"Unlocking and
4-3). Then, press the Erase softkey.
4-3). Then, press the Erase softkey.
LSC—Erased
User configuration settings—Reset to default values
Network configuration settings—Reset to default values
Call histories—Erased
Locale information—Reset to default values
Conference station application—Erased (conference station recovers by loading the
term70.default.loads file or the term71.default.loads file, depending on the conference station
model)
The conference station must be on a DHCP-enabled network.
A valid TFTP server must be set in DCHP option 150 or option 66 on the DHCP server.
The term70.default.loads file or the term71.default.loads file and the files specified in that file
should be available on the TFTP server that is specified by the DHCP packet.
Explanation
Resets any user and network configuration changes
that you have made, but that the conference station has
not written to its Flash memory, to previously-saved
settings, then restarts the conference station.
Resets user and network configuration settings to their
default values and restarts the conference station.
4-3).
Resets network configuration settings to their default
values and resets the conference station. (This method
causes DHCP to reconfigure the IP address of the
conference station.)
Restarts the conference station.
Chapter 9 Troubleshooting and Maintenance
OL-11560-01 Rev. B0