Cisco 521G - Unified IP Phone VoIP Configuration Manual

Cisco 521G - Unified IP Phone VoIP Configuration Manual

Wireless express mobility controller
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Cisco 500 Series Wireless Express Mobility
Controller Configuration Guide
Software Release 1.5
February 2008
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Customer Order Number:
Text Part Number: OL-15283-01

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Summary of Contents for Cisco 521G - Unified IP Phone VoIP

  • Page 1 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide Software Release 1.5 February 2008 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Customer Order Number:...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCSP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.;...
  • Page 3: Table Of Contents

    Using the Controller Web-Browser Interface (GUI) Using the Command-Line Interface Adding a WLC526 Controller and LAP521 C H A P T E R Access Points Obtaining and Installing CCA Starting CCA Adding a New Controller Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 4 Adding Guest Access with Web Authentication C H A P T E R Adding a Guest Access VLAN Creating a New SSID for the Guest VLAN Adding a Guest User Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 5 C H A P T E R Adding a Voice-Enabled VLAN Creating a New SSID for the Voice VLAN Configuring DHCP Option 43 for Cisco 520 Series Access Points A P P E N D I X Overview Configuring Option 43 for Cisco 520 Series Access Points...
  • Page 6 Contents Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 7: Preface

    This guide describes how to configure the Cisco 526 Wireless Express Mobility Controller (hereafter referred to as the WLC526 or the controller) and Cisco 521 Wireless Express Access Points using the Cisco Configuration Assistant (hereafter referred to as the CCA).
  • Page 8: Abbreviations And Acronyms

    Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Abbreviations and Acronyms Table 1 lists the abbreviations and acronyms for Cisco products and services included in this guide. Table 1 Abbreviations and Acronyms Used in This Guide Abbreviation or...
  • Page 9: Related Documentation

    Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
  • Page 10: Translated Warning

    éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 11 Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo. GUARDE ESTAS INSTRUÇÕES Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 12 Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 13 Preface Cisco 500 Series Wireless Express Mobility Controller Configuration Guide xiii OL-15283-01...
  • Page 14 Preface Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 15 Preface Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 16 Preface Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 17: Chapter 1 Overview

    • System Overview The Cisco 526 Wireless Express Mobility Controller (also referred to as the WLC526 or just the controller) is a network appliance that is optimized for secure transmission of data, voice, and video as part of the Cisco Mobility Express solution of the Cisco Smart Business Communications System (SBCS).
  • Page 18: The Cisco Mobility Express Solution

    In this configuration, they are managed by the controller through the CCA. Cisco 500 series access points can associate only with Cisco 500 series controllers. Because the needs Note of Cisco Mobility Express customers are different than those of enterprise customers, these access points do not operate with other controllers.
  • Page 19: The Cisco 526 Wireless Express Mobility Controller

    CCA supports remote configuration. For more information about Cisco Monitor Director and Agent, refer to the Quick Start Guide for Cisco Monitor Director 1.1 (Cisco Smart Business Communications System Release).
  • Page 20: Wlc526 Controller Overview

    Wired/wireless network virtualization Supports the use of up to 8 SSID/VLANs so that one physical WLAN infrastructure can be safely shared by users, applications, or organizations with different network and security requirements. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 21: Wlc526 Controller Specifications

    Support for Voice-over-WLAN Quality of service • Optimization Call admission control • Fast inter-access point hand-off • • Other optimization features designed to improve the quality of a wireless voice infrastructure Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 22: Configuration Options

    This section explains use and limitations of each interface. Using the Cisco Configuration Assistant The CCA is your primary tool to install, set up, configure, and monitor all the Cisco Smart Business Communications System devices. Many common tasks are automated, simplified, or guided to help you to establish and administer a safe, optimized wireless network.
  • Page 23: Cca Guide Mode And Cca Expert Mode

    Figure 1-2 Guide Mode Signposts Examples of features that are available in Examples of features that are available only in guide mode and expert mode expert mode Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 24: Smartport Support For Catalyst Express 500 Series Switches

    WLC526 controllers running software releases 4.2 and later can use the CCA Device Setup Note Wizard. Advanced configuration tasks—IT professionals who have experience with Cisco GUIs can also • use the Wireless Express 500 series controller GUI to perform a number of advanced configuration tasks that cannot be done in the current version of CCA.
  • Page 25: Using The Command-Line Interface

    For help with these and other advanced configuration tasks, refer to the GUI online help. Using the Command-Line Interface Use the controller command line interface (CLI) if you are experienced using Cisco CLI commands and want to display system parameters or access debugging information (see Example 1-1).
  • Page 26 Chapter 1 Overview Configuration Options Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 1-10 OL-15283-01...
  • Page 27: Chapter 2 Adding A Wlc526 Controller And Lap521

    Adding LAP521 Access Points, page 2-11 • Obtaining and Installing CCA If you have not already installed CCA, go to the following Cisco.com URL, click Download Software and follow the instructions: http://www.cisco.com/en/US/products/ps7287/index.html For CCA installation instructions, refer to Getting Started with Cisco Configuration Assistant 1.5: http://www.cisco.com/en/US/products/ps7287/prod_installation_guides_list.html...
  • Page 28: Adding A New Controller

    Follow these instructions to use the device setup wizard to configure a new controller: Step 1 To start the wizard, click Setup > Device Setup Wizard. The Step 1: Select a Device window appears (see Figure 2-2). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 29 In the Select a device field, click the drop down arrow and choose WLC526. Figure 2-3 appears showing the controller. Figure 2-3 Step 1 with WLC526 Selected Click Next and the Step 2: Prepare a device window appears (see Figure 2-4 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 30 Connect an AC power cable to the controller. When the power LED turns green, click Next. The Step 4: Connect your device to your PC/Laptop window appears (see Figure 2-6). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 31 Figure 2-7). Figure 2-7 Step 5: Verify Connection with Device Window Step 6 Click Next and the Step 6 Enter Hostname and User Authentication Information window appears (see Figure 2-8). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 32 + ? / \ < > # % { } | ^ ~ [ ] ` " Repeat the administrator password in the Confirm password field. Click Next and the Enter Device Setup Parameters window appears (see Figure 2-9). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 33 Click Next and the Step 8 Management and AP Manager Interface Information window appears (see Figure 2-10). Figure 2-10 Step 8: Management and AP Manager Interface Information Window Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 34 If the summary is correct, click Finish and the wizard begins to transfer the configuration information to the controller (a progress bar appears). When the transfer is complete, the wizard indicates the finish status on the window (see Figure 2-12). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 35: Verifying And Configuring Your Ethernet Adapter

    Scroll down the list of items and click Internet Protocol (TCP/IP). Step 3 Click Properties and the Internet Protocol (TCP/IP) Properties screen appears. Step 4 Ensure that Obtain an IP address automatically is checked. Step 5 Click OK. Step 6 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 36: Configuring Your Ethernet Adapter To A Static Ip Address

    Type cmd in the Open field and click OK. The cmd.exe pop-up window appears. Step 2 In the pop-up window, type ipconfig and press Enter (see Figure 2-13). Step 3 Figure 2-13 IPCONFIG Results Window Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 2-10 OL-15283-01...
  • Page 37: Adding Lap521 Access Points

    The discovery process is indicated by the Status LED indicator on the access point blinking green, red, and amber. When the access point associates with the controller, the Status LED changes to light green. For more information about the LED color codes, refer to the Quick Start Guide: Cisco 521 Wireless Express Access Point.
  • Page 38 Chapter 2 Adding a WLC526 Controller and LAP521 Access Points Adding LAP521 Access Points Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 2-12 OL-15283-01...
  • Page 39: Chapter 3 Creating And Connecting To A Community

    Two wireless controllers (which can control up to an additional 12 AP521 access points – As many Cisco IP phones as there are available switch ports in the network – Because every member has an IP address, if you lose communication with a member, you can still •...
  • Page 40: Creating A Community

    There is no limit to the number of communities that CCA can manage. Creating a Community of Devices Using the Connect Window When you launch CCA, two windows open: the CCA window, which contains the user interface, and the Connect window. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 41 To use the Connect window to create a new community of devices, follow these instructions: Check Create community in the Connect window (see Figure 3-1). Step 1 Figure 3-1 Connect Window Click OK and the Create Community window appears (see Figure 3-2). Step 2 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 42 CCA uses the information from the Discovery option to discover devices and their neighbors using the Cisco Discovery Protocol (CDP). The discovered devices and their neighbors are added to your community. Choose a discover option by clicking the drop-down arrow in the Discover field and enter the requested information as listed below: A single device by IP address—Enter the IP address of the device you want CCA to discover.
  • Page 43 For the WLC526 controller and the CE500 switch, the default username and password are both admin. Figure 3-4 Authentication: Device Pop-Up Window When the discovery process complete, the discovered devices are listed in the Devices table (see Figure 3-5). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 44: Connecting To A Community

    To connect to a community using the Connect window, follow these instructions: Step 1 Check Connect to in the Connect window (see Figure 3-1). Click the drop-down arrow and choose from the list of configured communities (see Figure 3-6). Step 2 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 45: Connecting To A Community

    CCA provides topology options that specify the information displayed for a device. To change the information displayed, right click on the information and choose Topology Options. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 46 Chapter 3 Creating and Connecting to a Community Connecting To a Community After CCA has connected to a community, the Feature bar expands to cover additional device feature Note options. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 47: Chapter 4 Creating And Modifying Wlans And Vlans

    • Modifying a VLAN, page 4-14 Creating a New WLAN This section describes how to use CCA to create a new WLAN. Follow these steps to create a new WLAN: Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 48: Chapter 4 Creating And Modifying Wlan And Vlan

    RADIUS server (see Figure 4-2). Figure 4-2 RADIUS Server Required display Click Configure and the Configure RADIUS Servers window appears (see Figure 4-3). Step 3 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 49 Click the Admin Status drop-down arrow and choose Enabled (default) or Disabled. Click OK and the RADIUS Server entry is listed in the RADIUS server table. Step 6 Click Apply and the RADIUS server configuration information is saved. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 50 For the guest WLAN type, the SSID can contain a space character but not a leading or trailing space character. Uncheck Broadcast in Beacon if you don’t want the SSID included in the beacon packets. Step 13 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 51 Enter the encryption key (see key size above). – Enter a passphrase (8 to 63 characters) and click Generate for the encryption key to be – automatically created (see Figure 4-7). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 52 Step 21 • Wireless MultiMedia Policy—(Default) requires client devices to use WMM. 7920 CAC (AP and Client)—Supports Cisco 7920 IP telephones on your network. • Step 22 Click OK and the specified WLAN information is visible in the WLAN Names list (see Figure 4-8).
  • Page 53: Modify A Wlan

    Figure 4-8 WLAN List Modify a WLAN To modify a WLAN, follow these steps: Click Configure > Wireless > WLANs and the WLANs window appears (see Figure 4-12): Step 1 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 54: Modify A Wlan

    Chapter 4 Creating and Modifying WLANs and VLANs Modify a WLAN Figure 4-9 WLAN Window with Defined WLANs Step 2 Click Modify and Figure 4-10 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 55 Creating and Modifying WLANs and VLANs Modify a WLAN Figure 4-10 Modify WLAN Window Change the WLAN information as needed and then click OK. Figure 4-11 appears with the changed Step 3 information. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 56: Adding A Vlan

    Click OK. Adding a VLAN To add a new VLAN, follow these steps: Click Configure > Wireless > VLANs and the VLANs window appears (see Figure 4-12): Step 1 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 4-10 OL-15283-01...
  • Page 57: Adding A Vlan

    Creating and Modifying WLANs and VLANs Adding a VLAN Figure 4-12 VLANs Window with Existing VLANs Click Create and the Create VLANs window appears (see Figure 4-13). Step 2 Figure 4-13 Create VLAN Window Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 4-11 OL-15283-01...
  • Page 58 Figure 4-14), you should record the reminder and click OK. Figure 4-14 Info: Create VLAN Message Reminder The VLANs window (see Figure 4-15) appears and contains the added VLAN. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 4-12 OL-15283-01...
  • Page 59 VLANs Pop-Up Message When a pop-up message appears (see Figure 4-17) that asks if you want to create an SSID using the Step 9 VLAN data, click Yes or No. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 4-13 OL-15283-01...
  • Page 60: Modifying A Vlan

    Click the VLAN that you want to modify to highlight it (see Figure 4-18). Step 2 Click Modify and the Modify VLAN window appears (see Figure 4-19). Step 3 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 4-14 OL-15283-01...
  • Page 61: Modifying A Vlan

    Step 4 When you have finished modifying the data fields, click OK. Figure 4-20 appears and contains the Step 5 revised VLAN. Figure 4-20 VLANs Window with Revised VLAN Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 4-15 OL-15283-01...
  • Page 62 Step 6 If you need to revise additional VLANs, click Apply and repeat Step 2 through Step 5. When you have finished modifying the VLANs, click OK. Step 7 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 4-16 OL-15283-01...
  • Page 63: Chapter 5 Controller Software Upgrade

    • Obtaining the Controller Software Image Prior to attempting a software upgrade, you must obtain the software image for your controllers and autonomous access points. The latest software images are available for download from Cisco.com at this URL: http://www.cisco.com/en/US/products/ps7320/index.html Click Software Download and follow the prompts to obtain the latest WLC526 controller software image.
  • Page 64 Enter the TFTP server IP address in the corresponding field. The controller software image file must be in your TFTP server download directory. Note Click OK and Figure 5-3 appears. Step 6 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 65 Loading the Controller Image The upgrade status field indicates CCA is uploading the software image to the controller. You can click Status at any time to view status information (see Figure 5-2). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 66 Figure 5-7 Software Upgrade Pop-Up Message Click Yes to reload the controller and Figure 5-8 appears indicating the controller is being reloaded. Step 9 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 67 If you click Status, Figure 5-9 appears and indicates the reload status. Step 10 Figure 5-9 Reload Status Information When the reload completes, Figure 5-10 appears and indicates the upgrade status is successful. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 68 Figure 5-10 Software Upgrade Complete After reviewing the information provided in the window, close the window by clicking the red X button Step 11 the top right of the window. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 69: Restarting The Controller Using Cca

    Manually Resetting the Controller to Factory Defaults, page 6-12 • Restarting the Controller Using CCA Follow these instructions to restart the controller using CCA: Click Maintenance > Restart/Reset and Figure 6-1 appears. Step 1 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 70: Restarting The Controller Using Cca

    Step 4 reload in approximately 1 minute. The message also indicates that you might need to refresh the CCA screen by clicking Application > Refresh after the controllers are restarted. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 71: C H A P T E R 6 Restarting, Resetting, Backing Up, And Restoring The Controller

    1 minute for the selected devices. The message indicates CCA will loose connectivity with the controller after it has been reset to factory defaults. To reconfigure the controller, go to the “Adding a New Controller” section on page 2-2. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 72: Backing Up The Controller Configuration

    To back up a controller configuration, follow these steps: Step 1 Click Launch Configuration Archive from the Restart/Reset pop-up message window or click Maintenance > Configuration Archive. Figure 6-6 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 73 Enter a backup description about the controller and the configuration that you are backing up in the Step 3 Backup Note field. If you want to change the Backup Directory location, follow these steps: Step 4 click Preferences and the Preferences Window appears (see Figure 6-7). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 74 Click Ok on the Preferences window. When the Configuration Archive window reappears, click Backup and Figure 6-8 appears. A backup Step 5 progress bar appears indicating the progress of the backup. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 75 Restarting, Resetting, Backing Up, and Restoring the Controller Backing Up the Controller Configuration Figure 6-8 Backup Progress A backup complete message appears when the backup is complete (see Figure 6-9). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 76: Restoring The Controller Configuration

    Release 1.5. You cannot use backup files created with CCA Release 1.1. CCA Release 1.1 supports binary configuration files, but CCA Release 1.5 and higher supports XML configuration files. Click Maintenance > Configuration Archive and Figure 6-10 appears. Step 1 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 77 Show backed-up configurations of the selected device type—displays all the backed-up • configurations for all controllers in your community. Show all backed-up configurations—displays all the backed-up configurations in the backup • directory. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 78 Figure 6-13 Configuration Archive Pop-Up Message Click OK on the pop-up message. Step 7 If you need to restore another controller, repeat Steps 3 to 7. Step 8 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 6-10 OL-15283-01...
  • Page 79: Manually Restarting The Controller Using The Reset Button

    The controller configuration settings are not reset. If you have configured the controller, it reboots and Step 4 loads the active configuration. If you have not configured the controller, the startup wizard GUI appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 6-11 OL-15283-01...
  • Page 80: Manually Resetting The Controller To Factory Defaults

    When the Alarm LED turns green, release the Reset button by removing the paper clip. The controller power cycles and reboots. The controller configuration settings are reset to factory Step 4 defaults and the startup wizard GUI appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 6-12 OL-15283-01...
  • Page 81: Adding A Guest Access Vlan

    Adding a Guest User, page 7-9 Adding a Guest Access VLAN To add a guest access VLAN, follow these steps: Step 1 Click Configure > VLANs and Figure 7-1 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 82: C H A P T E R 7 Adding Guest Access With Web Authentication

    Chapter 7 Adding Guest Access with Web Authentication Adding a Guest Access VLAN Figure 7-1 VLAN Window Click Create and Figure 7-2 appears. Figure 7-2 Create VLAN Window Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 83 In the DHCP Server IP Address field, enter the IP address of the DHCP server. When you complete this window (see Figure 7-4), click OK to save your changes and to close the window. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 84 Typical Guest VLAN Data A create VLAN pop-up message (Figure 7-5) appears. Figure 7-5 Create VLAN Pop-Up Message Step 4 Click OK and Figure 7-6 appears and lists the new guest VLAN. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 85 7-7) asking if you want to create an SSID using the new VLAN. Figure 7-7 VLANs Pop-UP SSID Message Step 6 Click Yes to create an SSID for the guest VLAN and Figure 7-8 appears. Go to Step Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 86: Creating A New Ssid For The Guest Vlan

    You can also click Wireless > WLAN (SSIDs) to add a guest WLAN SSID and Figure 7-8 appears. Figure 7-8 WLAN (SSIDs) Window Click Create to create a new WLAN and Figure 7-9 appears. Step 2 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 87: Creating A New Ssid For The Guest Vlan

    Create Guest WLAN Window On a guest WLAN, these options are automatically configured and cannot be changed: The default guest VLAN selected. Only one guest VLAN can be created. • Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 88 (establish a wireless connection) with the access point. Only the guest SSID can be included in the beacon. When finished, click OK and WLANs Window (Figure 7-13) reappears with the new guest WLAN added. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 89: Adding A Guest User

    WLAN Pop-Up Message Click Yes to add new guest users and Figure 7-15 appears. Go to Step Step 6 Adding a Guest User To add a guest user, follow these instructions: Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 90 Note Figure 7-15 WLAN Users Window Click the drop-down arrow in the Hostname field and choose your controller. Step 2 Step 3 Click Create and Figure 7-16 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 7-10 OL-15283-01...
  • Page 91 Add SSID button, a pop-up SSID message appears and indicates that you cannot add a new SSID. Accept the default values for the End Time or change the values. When complete, click OK and Figure 7-17 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 7-11 OL-15283-01...
  • Page 92 Adding Guest Access with Web Authentication Adding a Guest User Figure 7-17 New Guest User Click Configure to configure the web login page and Figure 7-18 appears. Step 5 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 7-12 OL-15283-01...
  • Page 93 If you checked Internal, perform these steps: Check Show to display the Cisco logo or check Hide to hide the Cisco logo. In the Redirect URL after Login field, enter a URL to which the user will be redirected after logging in.
  • Page 94 If you click OK or Apply, the download starts and the customized login file is applied to the Note device. The download process takes at least 3 minutes and overwrites the existing login file. Note Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 7-14 OL-15283-01...
  • Page 95 When you complete this window, click OK to save your changes and to close the window. A web login pop-up message appears (see Figure 7-20). Figure 7-20 Web Login Pop-Up Message Click OK and the CCA main window appears. Step 10 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 7-15 OL-15283-01...
  • Page 96 Chapter 7 Adding Guest Access with Web Authentication Adding a Guest User Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 7-16 OL-15283-01...
  • Page 97: Chapter 8 Adding Employee Access With Web Authentication

    Adding an Employee User, page 8-10 • Adding an Employee Access VLAN To add an employee access VLAN, follow these steps: Click Configure > VLANs and Figure 8-1 appears. Step 1 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 98 Adding an Employee Access VLAN Figure 8-1 VLANs Window Step 2 Click Create and Figure 8-2 appears. Figure 8-2 Create VLAN Window Accept the Data selection in the VLAN Type field. Step 3 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 99 8-3), click OK to save your changes and to close the window. A create VLAN pop-up message (Figure 8-4) appears. Figure 8-4 Create VLAN Pop-Up Message Step 5 Click OK and Figure 8-5 appears and lists the new employee VLAN. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 100 SSID using the new VLAN. Figure 8-6 VLANs Pop-UP SSID Message Click Yes to create an SSID for the employee VLAN and Figure 8-7 appears. Go to Step Step 7 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 101: Creating A New Wlan Ssid For The Employee Vlan

    You can also click Wireless > WLAN (SSIDs) to add a employee access WLAN SSID and Figure 8-7 appears. Figure 8-7 WLAN (SSIDs) Window Step 2 Click Create to create a new WLAN and Figure 8-8 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 102 RADIUS server. It requires that the access point and the client device share the same WPA-PSK. The key can be from 8 to 63 characters long. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 103 Enter the encryption key (see key size above). – Enter a passphrase (8 to 63 characters) and click Generate for the encryption key to be – automatically created (see Figure 8-9). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 104 WEP in which the intruder uses an unencrypted segment called the initialization vector (IV) in encrypted packets to calculate the WEP key. Click the Authentication drop-down arrow and choose one of these authentication options: 802.1x (default) – Fast roaming – Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 105 WLANs Window with New Employee WLAN SSID Click OK and a pop-up message (Figure 8-12) appears asking if you want to create WLAN users for the Step 13 new WLAN. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 106: Adding An Employee User

    Yes on the WLAN (SSIDs) pop-up message (see Figure 8-12). You can also click Wireless > WLAN Users to add employee users and Figure 8-12 appears. Note Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-10 OL-15283-01...
  • Page 107: Figure

    Perform these steps: Step 4 Enter a user name (up to 49 alphanumeric characters) in the User Name field. Enter a password (up to 24 alphanumeric characters) in the Password field. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-11 OL-15283-01...
  • Page 108: Figure

    If no SSID is present in the drop-down list, click Add SSID, and complete the Add SSID window Note and click OK. See Figure 8-15. Figure 8-15 Add SSID window for employee user When complete, click OK and Figure 8-16 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-12 OL-15283-01...
  • Page 109 Adding Employee Access with Web Authentication Adding an Employee User Figure 8-16 New Employee User Click Configure to configure the web login page and Figure 8-17 appears. Step 5 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-13 OL-15283-01...
  • Page 110: Step

    If you checked Internal, perform these steps: Check Show to display the Cisco logo or check Hide to hide the Cisco logo. In the Redirect URL after Login field, enter a URL to which the user will be redirected after logging in.
  • Page 111 If you click OK or Apply, the download starts and the customized login file is applied to the Note device. The download process takes at least 3 minutes and overwrites the existing login file. Note Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-15 OL-15283-01...
  • Page 112 Web Login Pop-Up Message Click OK and the WLAN Users window reappears (see Figure 8-20). Step 10 Figure 8-20 Create WLAN User Window Step 11 Click OK and Figure 8-21 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-16 OL-15283-01...
  • Page 113 Chapter 8 Adding Employee Access with Web Authentication Adding an Employee User Figure 8-21 Web Login Details Message Click OK and the CCA main window appears. Step 12 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-17 OL-15283-01...
  • Page 114 Chapter 8 Adding Employee Access with Web Authentication Adding an Employee User Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 8-18 OL-15283-01...
  • Page 115: Chapter 9 Adding Voice Access With Web Authentication

    This chapter describes how to add voice access with web authentication and contains these sections: Adding a Voice-Enabled VLAN, page 9-2 • Creating a New SSID for the Voice VLAN, page 9-6 • Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 116: Adding A Voice-Enabled Vlan

    Adding a Voice-Enabled VLAN To add a voice-enabled VLAN, follow these steps: Step 1 Click Configure > VLANs and Figure 9-1 appears. Figure 9-1 VLAN Window Click Create and Figure 9-2 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 117 In the VLAN ID field, enter the VLAN ID that you want to associate with the voice VLAN. Use an ID in the range 2 to 1000. Do not enter 1; this ID is reserved. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 118 Typical Voice VLAN Data A create VLAN pop-up message (Figure 9-5) appears. Figure 9-5 Create VLAN Pop-Up Message Click OK and Figure 9-6 appears and lists the new voice VLAN. Step 4 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 119 Step 5 the new VLAN. Figure 9-7 VLANs Pop-UP SSID Message Click Yes to create an SSID for the voice VLAN and Figure 9-8 appears. Go to Step Step 6 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 120: Creating A New Ssid For The Voice Vlan

    You can also click Wireless > WLAN (SSIDs) to add a voice WLAN SSID and Figure 9-8 appears. Figure 9-8 WLAN (SSIDs) Window Step 2 Click Create to create a new WLAN and Figure 9-9 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 121: Creating A New Ssid For The Voice Vlan

    Create Voice WLAN Window On a voice WLAN, these options are automatically configured and cannot be changed: • The default voice VLAN selected. Only one voice VLAN can be created. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 122 If the challenge text is correctly encrypted, the access point allows the requesting device to authenticate. In the Key Format field, click the drop-down arrow and choose Hex or ASCII. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 123 Configuring WEP Security with Generated Encryption Key When you click the Generate key, a pop-up window appears, reminding you to make note of the Note key in a safe place (see Figure 9-13). Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 124 Click the Authentication drop-down arrow and choose one of these authentication options (see Figure 9-14): 802.1x (default) – Fast roaming – 802.1x with fast roaming – Figure 9-14 Configuring WPA Security Type Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 9-10 OL-15283-01...
  • Page 125 From the Voice CAC type area, select Wireless MultiMedia Policy, which requires client devices to use WMM, or select 7920 CAC (AP and Client), which supports Cisco 7920 IP telephones on your network. The default setting is Wireless Multimedia Policy.
  • Page 126 Chapter 9 Adding Voice Access with Web Authentication Creating a New SSID for the Voice VLAN Figure 9-16 New Voice SSID Configured Step 11 Click OK. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide 9-12 OL-15283-01...
  • Page 127: Appendix

    This appendix describes the steps needed to configure DHCP Option 43 on an enterprise DHCP server, such as a Cisco Catalyst 3750 series switch, for use with the Cisco 520 series access points (AP521 and LAP521). This appendix contains these sections: •...
  • Page 128: A P P E N D I X A Configuring Dhcp Option 43 For Cisco 520 Series Access Points

    Configuring Option 43 for Cisco 520 Series Access Points Configuring Option 43 for Cisco 520 Series Access Points To configure DHCP Option 43 for Cisco 520 series access points in the embedded Cisco IOS DHCP server, follow these steps: Enter configuration mode at the Cisco IOS CLI.
  • Page 129: Appendix

    IP address of 192.168.10.23 in Figure B-1. Figure B-1 Topology View Containing an AP521 Access Point Right click on the AP521 access point and choose Properties in the pop-up. Figure B-2 appears. Step 2 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 130: Appendix B Converting An Autonomou Acces Point

    Note AP521 access point. Obtaining the AP521 Access Point Conversion Image File The AP521 access point conversion image file is located on Cisco.com. To obtain the conversion image file on Cisco.com, follow these instructions: Step 1 Use your Internet browser to access the Cisco Software Center on Cisco.com at the following URL: http://www.cisco.com/en/US/products/ps7319/index.html...
  • Page 131: Using Cca To Convert An Ap521 Access Point

    An AP521 must be added to the community, before the Convert to LAP option is visible. Note Figure B-3 Network Topology View Step 2 Click Configure > Wireless > Convert to LAP and Figure B-4 appears. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 132: Using Cca To Convert An Ap521 Access Point

    When converting multiple autonomous access points, your DHCP server must be able to handle Note multiple requests and sessions simultaneously. Figure B-5 Highlighted Access Point Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 133 In the TFTP Server IP Address field, enter the IP address for your TFTP server. Figure B-7 Remote TFTP Server Conversion Settings In the Domain Name field, enter the domain name for your network (if used). Step 10 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 134 However, the CCA displays a small triangle icon next to the converted access point to indicate that the access point is now operating as a controller-based LAP521 access point. Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 135: Appendix

    All elements of the SBCS share intuitive GUI-based management tools (such as CCA, Cisco Smart Assist, and Cisco Monitor Director) for quick and easy network setup and network management. These solutions reduce the time and effort required by small and medium businesses (SMBs) to install and operate their network, thus allowing them to focus more time on their core business.
  • Page 136: Software Feature List For The Wlc526 Controller

    1. SBCS 500-series devices are not interoperable with other access points and controllers Software Feature List for the WLC526 Controller Table C-2 compares the Cisco Mobility Express (CME) features of the WLC526 controller with the features available on the Cisco Unified Wireless Network controllers. Table C-2...
  • Page 137 Appendix C Deployment Recommendations and Feature List Software Feature List for the WLC526 Controller Table C-2 Cisco Mobility Express and CUWN Wireless Controller Feature Comparison Wireless Controller Features CUWN VLAN synchronization — Controller GUI Zero-touch lightweight access point support Layer 3 support...
  • Page 138 Appendix C Deployment Recommendations and Feature List Software Feature List for the WLC526 Controller Cisco 500 Series Wireless Express Mobility Controller Configuration Guide OL-15283-01...
  • Page 139: I N D E X

    Connect window 3-2 to 3-6 abbreviations and acronyms table viii device type limitations table access point. See AP521, LAP521, Cisco 500 series access overview points description and feature overview Advanced Encryption Standard (AES) 9-10 Device Properties window...
  • Page 140 Cisco Monitor Director Agent. See Cisco Monitor Director adding using CCA 2-2 to 2-9 Cisco Smart Assist feature list backing up 6-4 to 6-8 Cisco Smart Business Communications System backup complete message overview Cisco 500 Series Wireless Express Mobility Controller Configuration Guide IN-2 OL-15283-01...
  • Page 141 5-1 to 5-6 WLC526 front panel display 6-11 controller web-browser interface. See GUI feature list of SBCS controller finding related documents firewall activation defaults, controller username and password deployment recommendations Cisco 500 Series Wireless Express Mobility Controller Configuration Guide IN-3 OL-15283-01...
  • Page 142 PBX configuration on UC500 devices phone extensions, assignment ports, WLC526 controller IEEE protocols, controller power-over-Ethernet (PoE) power sources 2-11 802.1Q VLAN tagging protocols, supported switching/routing 802.1 RADIUS authentication 802.3 10BASE-T Cisco 500 Series Wireless Express Mobility Controller Configuration Guide IN-4 OL-15283-01...
  • Page 143 2-10 voice access VLANs submitting a service request adding 9-2 to 9-5 configuring WEP key authorization example configuring WPA2-PSK security type 9-11 create a new SSID 9-6 to 9-12 Cisco 500 Series Wireless Express Mobility Controller Configuration Guide IN-5 OL-15283-01...
  • Page 144 SSID adding a voice SSID Configure RADIUS Servers window configuring WEP security Create Guest WLAN display create new 4-1 to 4-7 Create RADIUS Server Configuration window Cisco 500 Series Wireless Express Mobility Controller Configuration Guide IN-6 OL-15283-01...

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